Overview

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Parkroyal Kuala Lumpur
Best Shopping

Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
+60 321 470 088

$94+

Overall guest ratings

8.2/10 Excellent
based on 4,814 reviews

Review highlights

  • 9.6
  • 9.0
  • 8.3
  • 6.5

Good to know

  • Nice building
  • Comfortable beds
  • Friendly service
  • Great shopping

Nearby

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    About

    PARKROYAL’s 3 restaurants reflect the food-centric culture of this international city. Chatz Brasserie specializes in pizzas and Italian fare, as well as international dishes served à la carte and buffet-style. Cantonese and Szechuan dishes are served at Si Chuan Dou Hua, and Klix Lounge offers coffee in the morning and cocktails and music at night. Enjoy a meal in the comfort of your room with 24-hour room service, or you can enjoy a cold drink at the poolside bar.

    Spend an afternoon at the outdoor pool, or squeeze in a workout at the 24-hour fitness center. The full-service St. Gregory Spa offers massages, facial treatments, body scrubs and wraps. Advanced reservations required for all spa services. Business travelers will appreciate access to the business center, meeting rooms, and banquet hall. Take advantage of the free self-parking during your stay.

    After a day exploring the city, return to a room with modern designs and a commanding view of the city skyline. Watch pay movies on the TV, and stay connected with complimentary wireless and wired Internet access. Bathrooms include hair dryers and bathrobes. Coffee/tea makers, refrigerators, minibars with some free items, and bottled water are offered. Ironing supplies are included in each room, and a nightly turndown service is available. Rollaway beds are available at a surcharge and cribs are complimentary.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Laundry facilities
    • Child pool
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 4,814 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "City centre within easy reach, said 96%."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
    • 9.0 "Excellent pool."
      8.2 "Clean pool, said 82%."
    • 8.3 "Food is delicious."
      8.5 "85% loved the menu selection."
      9.0 "Yummy desserts, said 90%."
      8.0 "80% enjoyed the snacks that were offered."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      7.8 "78% said the concierge service was amazing."
      7.1 "71% were happy with the room service."
      7.5 "Management was excellent, said 75%."
      8.6 "86% were impressed by the laundry service."
    • 8.3 "Breakfast is good."
    • 6.5 "Internet is average."
      6.0 "60% thought the wifi quality was ok."
    • 6.3 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
    • 6.0 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
    View all review categories

    Overall rating

    8.2 Excellent
    based on 1,733 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "City centre within easy reach, said 97%."
      9.9 "99% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
    • 9.1 "Excellent pool."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 8.0 "Breakfast is good."
    • 7.4 "High value."
    • 6.6 "Internet is average."
      6.2 "62% thought the wifi quality was ok."
    • 5.8 "Average comfort."
      5.9 "Only 59% said rooms were big enough."
    • 5.5 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
      5.9 "Only 59% said rooms were big enough."
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    Overall rating

    8.2 Excellent
    based on 1,781 reviews
    • 9.3 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "City centre within easy reach, said 97%."
      10.0 "Near to public transport, according to 100%."
    • 8.2 "Breakfast is good."
      7.0 "70% were happy with the price of the breakfast."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      8.2 "82% thought the service was very professional."
      8.1 "81% said the concierge service was amazing."
    • 7.3 "High value."
      7.0 "70% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 7.1 "Internet works."
      10.0 "100% thought it was a great value."
    • 6.6 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
    • 5.7 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
      6.5 "Only 65% said rooms were clean enough."
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    Overall rating

    8.0 Good
    based on 385 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to sightseeing."
      9.7 "City centre within easy reach, said 97%."
    • 8.3 "Food is delicious."
    • 8.3 "Breakfast is good."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 6.4 "Internet is average."
    • 6.3 "Average comfort."
      6.2 "Only 62% said rooms were big enough."
    • 6.2 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
    View all review categories

    Overall rating

    8.1 Excellent
    based on 914 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Breakfast is good."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      7.3 "Housekeeping was great, according to 73%."
      8.0 "80% said the concierge service was amazing."
      7.0 "70% were happy with the room service."
    • 7.1 "High value."
    • 6.0 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 5.8 "Average comfort."
      6.2 "Only 62% said rooms were big enough."
      6.9 "Beds were acceptable for 69%."
    • 5.6 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
      6.9 "Beds were acceptable for 69%."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Nice building"
    "Comfortable beds"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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