Hooters Casino Hotel

The lobby, pool, steak and shake look decent, The staff were all great. It did take our minds of the disgusting rooms for a bit.

The rooms were very outdated and felt dirty. We didnt want to shower in the bathtub because it looked dirty. There was splashes of something on the bathroom door. No coffee pot, no fridge. Way over priced for a hotel this run down. Downstairs is renovated but the rooms need serious renovations. They charge $10 a night extra to make sure you get 2 queen beds instead of a king. We paid $560 CAD for 3 nights. Would never ever stay here again

- Only senior staff were helpful - Lot of parking space

- untrained/unskilled staff (a junior guy), couldn’t handle difficult issues at all; technical issue for cr. card machine and unavailability of 2 queen beds as we booked - extremely long time waiting for check-in and we were so tired on that night from a long drive - long time taking for check-out; we deposited by cash and needed to wait for house keeper to confirm no damage in the room - unexpected too high deposit requirement - busy and crowded hotel; waiting long time for the lift

The girls at the checkin and checkout were fantastic. Especially Angelica. The maids were friendly and answered all our needs. I liked there being a lifeguard at the pool.

The show package was not consistent with the advertising. For example the "Free Margharita" was nothing like in the photo. A sluschee in a plastic cup. "On the rocks" and a glass were out of the question. The show times collided with the "Happy Hour" offer. The Motown show should be the later show. Since we were a large party we were charged an automatic 18 percent gratuity in the Hooters restaurant. Come on be realistic, it is a hambuhrger place!!! I decide what I want to tip!!!! The bathtub in my room had not been cleaned. There was a ring in there from the previous user. The "Resort Fee" is a farce and tantamount to a hidden tax. It is not transparent and is different from hotel to hotel. The hotel operator is not capable of connecting you to another Las Vegas hotel. There is a terrible smell in the parking lot. Like rotten milk. Last but not least the three hundred dollar deposite per room is not evident when booking.

The carpet was clean, crumbs of food on the carpet from previous person. The hotel has had a lot of hard usage. No monies have been put back into the property to update the rooms. The hotel is wore out and needs some major work done to compete with the other hotels.