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2 locations in Lomas del Rosarito
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Reviews
2.0 Poor
Dec 2023
3.6 Poor
Jan 2020
Pros:
drop off was easy and when shuttle was going late, the guy offered to drive me to terminal, but then the shuttle showed up.Cons:
1. They forced me to buy the more expensive insurance. They wouldn't rent the car unless I did. Another lady refused and they let her go, so my rental ended up costing 3x. 2. It took forever to get the car because they kept forcing the up-sell, while the family was waiting. It felt like a mafia run rental agency. 3. The car didn't have a front license plate and instead had this big piece of paper pasted to front windshield that obstructed passenger view.6.8 Okay
Dec 2019
Pros:
OK priceCons:
Slow check in and out, forced to buy insurance3.6 Poor
Nov 2019
Cons:
Terrible service! They said it was mandatory to buy their insurance and that my card wasn’t enough. I asked Juan (supervisor) to show me where in their policy it stated this and he went to reach for it but then he said that the paperwork was moved by someone and he couldn’t show me. The folder with all their company policies was right in front of us but he refused to open it and show me. A total scam by these workers there!! I rented with Ace and they didn’t force anything on me 3 days before. Terrible customer service! Never rent here again!2.0 Poor
Oct 2019
Cons:
I never got the car, they tried to get me for more money when I arrived. I have rented several times and used third party insurance to cover the car. They insisted that the purchased insurance would not cover anything, they really tried to scam me. They started quoting insurance in the excess of $1300 until I was fed up with their approach and they tried to offer me coverage for$100 walking out the door. Internationally I will rent from My resorts from this point forward!!!! Word to the wise! Had I not rented before I probably would have believed them like I seen many others do!6.8 Okay
June 2019
Pros:
They didn't communicate price very well. We were originally told $25-30 per day when we called them. When we got there it was almost twice that, plus they wanted a $500 deposit they didn't tell us about. They ended up giving us the car for close to what they originally said plus a $300 depositCons:
Communicate pricing more clearly from the start next time and mention the deposit. I also blame kayak for not posting pricing through the app. It originally said our trip would cost $4, which obviously isn't accurate. Have baseline pricing quoted at the very least including insurance.One location in Lomas del Rosarito
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Reviews
6.0 Okay
May 2021
Pros:
OkCons:
What’s the hidden fee of $250 insurance you have to pay2.0 Poor
May 2021
Cons:
Ridiculous insurance policy. Super long wait at counter. You have lost me as a customer2.0 Poor
May 2021
Pros:
The car was OK, had to jump it once because it couldn't stand the radio on and the car was very weak and sounded like it had some transmission problems. But it did it's job, can't expect much from a RenaultCons:
I made the reservation for $70 for all 5 days, thought it was a great rate. When we got there they said there was a mandatory insurance that jumped the price to OVER $250 for 5 days. Why are we booking at such a low rate and believe that is the TOTAL price as the website says then figure out we need to pay 4x the price at the spot. Then I extended for another 2 days and it was over $120 for the 2 days. Super misleading and that is definitely Kayak's fault for quoting such low rates, I wish they would honor the rate that I was quoted before I made my way to Mexico and got ripped off because I needed a car. Literally everyone was complaining about the huge insurance rates at the store.2.0 Poor
May 2021
Cons:
The ad said the car rental came its insurance but when I got there they charged me 225$ for insurance. Very sneaky4.0 Mediocre
Apr 2021
Pros:
Drop off was easy.Cons:
The required insurance wasn’t include in the upfront price and the cost was doubled when insurance was added. The car was a piece of junk, including drivers side large crack in the windshield, no power, one tire almost bald.2.0 Poor
Apr 2021
Cons:
They didn’t have a car for me - the reservation was confirmed, however they were out of cars.One location in Lomas del Rosarito
One location in Lomas del Rosarito
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Reviews
10.0 Wonderful
Mar 2021
Pros:
Staff was friendly and helpful.10.0 Wonderful
Jan 2021
Pros:
Price was good, staff was helpful. Car was clean. Mexico 3rd Party insurance was included. Able to decline CDW with credit card coverage as long as a hold was placed on credit card.Cons:
Make sure you fill out the paper to mark all dings, dents and scrapes on the car before taking the car.2.0 Poor
May 2019
Pros:
Nothing to likeCons:
They made me wait 45minutes to tell me that they didn't have the card I booked in advance8.0 Very Good
Feb 2019
Cons:
Upon return, they refused to release the hold on the credit card, saying that one of the headrests was missing. Also, there was a missing plastic cover in the passengers foot well that they want to charge me for. At check-in, they seemed very relaxed about the condition of the vehicle. Document!4.4 Mediocre
Oct 2018
Pros:
The car itself was clean and functioned as expected.Cons:
I show up to Pueblo Bonito Rose on the date I scheduled my rental pick-up (the date and location had already been pre-selected) and the hotel concierge tells me that Avis is closed on Sundays. Why did the website allow me to schedule the pickup on this date? Pueblo Bonito was nice enough to call Avis' other location nearby and I spoke with Avis on the phone, they sent a guy with my rental. He said he'd be there in 10 minutes, that was a lie, I waited at least half an hour. They provide a wifi box which is kinda neat, but the guy gave it to me without a charging cable and I wasn't able to charge it, so this was only useful on the first drive, after the first day of using it, it died and was useless. He told me upfront that there was no charging cable, so I was aware of this and said ok. When I returned the car at SJD Airport, Avis asks me where the cable is. I said you guys gave me the wifi box without one. They said that because there weren't any notations of the missing cable that they would have to charge me, at this point I was pretty upset. I'm just trying to drop of my car so we can catch our flight back home and now this nonsense. Long story short I spoke with the manager and flat out told them, "no, I'm not paying for a cable that we were never provided with which made this wifi box useful for only one trip" I didn't end up having to pay for the cable but then I got screwed on having to pay for a full tank of gas when I only used 1/4 of the tank, so I might as well have paid for the stupid cable. Avis never once told me anything about extra charges for gas, I guess this can be assumed but being that this was in Mexico and the first time I rent a car there, I didn't assume the rules were the same. I would've put a few bucks worth of gas to replenish the tank had i known I was going to have to pay the full price of a tank. Terrible experience!8.0 Very Good
Oct 2018
Cons:
They really try hard to push you on buying the insurance. In fact, they mislead you to the point of pushing outright fabrication (lying) that you are legally obligated to purchase insurance from them (which is not true.) This caused picking up the car to take far longer than it should, as when I got the contract, they had added insurance that I had not asked for, and I had to have them correct it, and go through the whole process again.One location in Lomas del Rosarito
Filters
Reviews
2.0 Poor
Apr 2024
4.0 Mediocre
Mar 2022
2.0 Poor
Dec 2021
2.0 Poor
Dec 2021
4.0 Mediocre
Nov 2021
10.0 Wonderful
Oct 2021
One location in Lomas del Rosarito
Filters
Reviews
2.0 Poor
Mar 2024
2.0 Poor
Apr 2024
One location in Lomas del Rosarito
One location in Lomas del Rosarito
One location in Lomas del Rosarito
One location in Lomas del Rosarito
One location in Lomas del Rosarito
One location in Lomas del Rosarito
Most popular agency | Europcar |
---|---|
Most popular car type | Intermediate |
Average price | $69/day |
Good deal | $67/day |
On average a car hire in Lomas del Rosarito costs $69 per day.
Based on ratings and reviews from real users on KAYAK, the best car hire in Lomas del Rosarito is EUROPCAR (10.0, 1 reviews).
Take a look at our extensive car hire location map to find the best car hire deals near you.
Intermediate is the most frequently booked hire car type in Lomas del Rosarito.
A Intermediate car hire in Lomas del Rosarito costs $67 per day, on average.
On average a hire car in Lomas del Rosarito costs $480 per week ($69 per day).
On average a hire car in Lomas del Rosarito costs $2,055 per month ($69 per day).