Overview

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DoubleTree by Hilton Hotel London - West End

92 Southampton Row, London, WC1B 4BH, United Kingdom
+44 207 242 2828

$192+

Overall guest ratings

8.2/10 Excellent
based on 2,460 reviews

Review highlights

  • 9.8
  • 9.1
  • 4.4
  • 4.2

Nearby

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    About

    From the warm chocolate chip cookies handed out upon arrival to the classic British charm of its Edwardian façade, the DoubleTree by Hilton Hotel London-West End makes its guests feel at home from the very beginning of their stay. The exceptional location, in the heart of London’s historical Bloomsbury district in the city's West End, along with multilingual staff and stylish guest rooms, makes the hotel ideal for both vacationers and business travelers.

    Services and Amenities

    The DoubleTree Hilton Hotel London-West End defies the city’s reputation for cramped quarters, offering both traditional rooms and spacious duplex apartments. With a well-equipped business center and dedicated event staff, the hotel works with business groups to ensure that their time in London is as productive as it is enjoyable. All guests will enjoy the Champagne afternoon tea at Bar 92, along with the international cuisine served at the Level, the hotel's chic restaurant (which offers a children's menu). And for the health-conscious, the hotel offers a free fitness center.

    Attractions

    The bustling, tree-lined streets of the hotel's Bloomsbury neighborhood are a pleasure to stroll through -- be sure to look out for the classic red London phone booths. Within walking distance of many attractions, including the British Museum, Covent Garden, and the West End's theaters, the hotel’s location makes it easy for guests to make the most of their time in London.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • A/V equipment hire
    • Business centre
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Kitchen/Kitchenette
    • Safe
    • Free Internet
    • Pets not allowed
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 2,460 reviews
    • 9.8 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% liked the proximity to sightseeing."
      9.2 "92% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      9.2 "Easily accessible by car, said 92%."
      8.8 "City centre within easy reach, said 88%."
      8.3 "Great parking, according to 83%."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 8.9 "Breakfast is good."
    • 8.6 "Food is delicious."
      9.1 "Yummy desserts, said 91%."
      7.7 "77% loved the menu selection."
      7.6 "76% were happy with the price."
      7.9 "79% loved the dining experience."
    • 4.4 "Rooms are not good."
      2.7 "73% said rooms were small."
      2.3 "77% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      2.8 "72% had problems with the shower."
      2.6 "Air conditioning was criticized by 74%."
      4.3 "For 57%, the rooms looked old."
      2.2 "78% criticized the small bathroom."
      0.9 "91% were disappointed with the minibar."
      1.4 "86% found problems with the furniture."
      3.4 "66% said the bathroom was dirty."
      1.0 "90% were unhappy with the view."
      3.8 "62% thought the tv was sub-standard."
    • 4.2 "Not very comfortable."
      2.7 "73% said rooms were small."
      2.6 "Air conditioning was criticized by 74%."
      2.2 "78% criticized the small bathroom."
    • 4.2 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    based on 1,574 reviews
    • 9.8 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      8.3 "Great parking, according to 83%."
      9.3 "Easily accessible by car, said 93%."
      9.1 "City centre within easy reach, said 91%."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 8.8 "Breakfast is good."
    • 8.5 "Food is delicious."
      9.0 "Yummy desserts, said 90%."
      7.4 "74% were happy with the price."
    • 4.6 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 4.1 "Rooms are not good."
      2.5 "75% said rooms were small."
      2.2 "78% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      2.4 "76% had problems with the shower."
      2.5 "Air conditioning was criticized by 75%."
      4.7 "For 53%, the rooms looked old."
      1.1 "89% were disappointed with the minibar."
      2.5 "75% criticized the small bathroom."
      1.3 "87% found problems with the furniture."
      3.1 "69% said the bathroom was dirty."
      3.9 "61% thought the tv was sub-standard."
      0.8 "92% were unhappy with the view."
    • 3.9 "Not very comfortable."
      2.5 "75% said rooms were small."
      2.5 "Air conditioning was criticized by 75%."
      2.5 "75% criticized the small bathroom."
    View all review categories

    Overall rating

    8.3 Excellent
    based on 442 reviews
    • 9.8 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% liked the proximity to sightseeing."
    • 9.0 "Excellent breakfast."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 8.6 "Food is delicious."
      9.2 "Yummy desserts, said 92%."
    • 4.5 "Rooms are not good."
      2.7 "73% said rooms were small."
      2.1 "79% complained about the bathroom."
      2.6 "Air conditioning was criticized by 74%."
      1.5 "85% thought they were poorly maintained."
      1.1 "89% were unhappy with the view."
      1.9 "81% criticized the small bathroom."
      3.2 "68% said the bathroom was dirty."
    • 4.4 "Not very comfortable."
      2.7 "73% said rooms were small."
      2.6 "Air conditioning was criticized by 74%."
      1.9 "81% criticized the small bathroom."
    • 3.6 "Internet is poor."
    View all review categories

    Overall rating

    7.6 Good
    based on 147 reviews
    • 9.7 "Terrific location."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.0 "Excellent breakfast."
    • 8.8 "Food is delicious."
    • 4.5 "Internet is poor."
    • 4.1 "Rooms are not good."
      2.5 "75% said rooms were small."
      2.1 "79% complained about the bathroom."
    • 4.0 "Not very comfortable."
      2.5 "75% said rooms were small."
    View all review categories

    Overall rating

    7.9 Good
    based on 295 reviews
    • 9.8 "Terrific location."
    • 8.9 "Breakfast is good."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 4.3 "Not very comfortable."
      2.8 "72% said rooms were small."
      2.8 "Air conditioning was criticized by 72%."
    • 4.1 "Rooms are not good."
      2.8 "72% said rooms were small."
      2.5 "75% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      1.4 "86% found problems with the furniture."
      2.8 "Air conditioning was criticized by 72%."
      2.7 "73% had problems with the shower."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    data provided by TrustYou

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