Overview

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The Caswell Hotel London

25 Gloucester Street, London, SW1V 2DB, United Kingdom
+44 207 834 6345

$61+

Tue 6/12 Check in
Wed 7/12 Check out

Overall guest ratings

6.6/10 Good
based on 1,174 reviews

Review highlights

  • 9.7
  • 8.7
  • 2.8
  • 2.6

Nearby

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    About

    With a stay at The Caswell Hotel London, you'll be centrally located in London, convenient to Victoria Palace Theatre and Buckingham Palace. This bed & breakfast is close to Big Ben and Harrods.

    Rooms

    Make yourself at home in one of the 19 air-conditioned rooms featuring LED televisions. Partially open bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers, housekeeping is provided daily, and irons/ironing boards can be requested.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.

    Dining

    Take advantage of the bed & breakfast's room service (during limited hours).

    Business, Other Amenities

    Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Airport shuttle
    • Car hire
    • Internet
    • Room service
    • No smoking
    • 24 hour front desk
    • Safe
    • Storage available
    • Concierge service
    • Air-conditioned
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    6.6 Good
    based on 1,174 reviews
    • 9.7 "Terrific location."
    • 8.7 "Great service."
    • 8.0 "Breakfast is good."
    • 2.8 "Quite uncomfortable."
    • 2.6 "Awful rooms."
    • 1.6 "Terrible amenities."
    • 1.6 "Disappointing internet connection."
    • 1.4 "Horrible vibe."
    View all review categories

    Overall rating

    6.7 Good
    based on 516 reviews
    • 9.9 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 2.5 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      0.1 "99% criticized the small bathroom."
      3.0 "70% didn't like the uncomfortable beds."
    • 2.0 "Awful rooms."
      1.6 "84% complained about the bathroom."
      0.9 "91% said rooms were small."
      4.3 "57% said rooms were dirty."
      0.1 "99% criticized the small bathroom."
      3.0 "70% didn't like the uncomfortable beds."
      1.0 "90% had problems with the shower."
      1.8 "82% found problems with the furniture."
      1.1 "89% thought they were poorly maintained."
      0.6 "For 94%, the rooms looked old."
    • 1.8 "Terrible amenities."
      1.6 "84% thought the building wasn't nice."
      0.2 "98% complained about the elevator."
      0.3 "97% thought the facilities needed updating."
      0.5 "95% didn't like the architecture."
    • 1.5 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
    • 1.1 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
      1.9 "81% didn't like the unstylish hotel."
    View all review categories

    Overall rating

    6.8 Good
    based on 434 reviews
    • 9.5 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 8.2 "Breakfast is good."
    • 3.1 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      3.3 "67% didn't like the uncomfortable beds."
      0.2 "98% criticized the small bathroom."
    • 3.0 "Awful rooms."
      1.1 "89% said rooms were small."
      2.2 "78% complained about the bathroom."
      3.3 "67% didn't like the uncomfortable beds."
      4.8 "52% said rooms were dirty."
      1.8 "82% found problems with the furniture."
      1.0 "For 90%, the rooms looked old."
      1.1 "89% thought they were poorly maintained."
      0.2 "98% criticized the small bathroom."
      1.0 "90% had problems with the shower."
    • 2.1 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
    • 1.5 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
      2.3 "77% didn't like the unstylish hotel."
    • 1.5 "Terrible amenities."
      1.3 "87% thought the building wasn't nice."
      0.5 "95% thought the facilities needed updating."
      0.1 "99% complained about the elevator."
      0.9 "91% didn't like the architecture."
    View all review categories

    Overall rating

    6.6 Good
    based on 223 reviews
    • 9.7 "Terrific location."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 7.9 "Good breakfast."
    • 2.7 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      3.7 "63% didn't like the uncomfortable beds."
      0.1 "99% criticized the small bathroom."
    • 2.5 "Awful rooms."
      2.0 "80% complained about the bathroom."
      0.9 "91% said rooms were small."
      4.6 "54% said rooms were dirty."
      3.7 "63% didn't like the uncomfortable beds."
      0.9 "91% thought they were poorly maintained."
      1.8 "82% found problems with the furniture."
      0.1 "99% criticized the small bathroom."
      0.9 "91% had problems with the shower."
      0.7 "For 93%, the rooms looked old."
    • 1.5 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."
    • 1.4 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
    • 1.4 "Terrible amenities."
      1.1 "89% thought the building wasn't nice."
      0.1 "99% complained about the elevator."
    View all review categories
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