Overview

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The Caswell Hotel London

25 Gloucester Street, London, SW1V 2DB, United Kingdom
+44 207 834 6345

$94+

Overall guest ratings

6.7/10 Good
based on 1,132 reviews

Review highlights

  • 9.8
  • 8.9
  • 3.2
  • 3.1

Nearby

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    About

    The Caswell Hotel is a small, family-run hotel situated in the heart of Westminster, central London. When visiting London, location is everything and the Caswell Hotel offers easy access to some of the Britain capital's greatest attractions, such as Buckingham Palace, Big Ben, Houses of Parliament and the Tate Gallery. The hotel offers tastefully furnished, affordable rooms in London and a good range of facilities. IMPORTANT: please note that Friday night bookings require a minimum 3-night stay, and Saturday night bookings require a 2-night minimum stay.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Concierge service
    • Airport shuttle
    • Car hire
    • Internet
    • Room service
    • No smoking
    • 24 Hour Front Desk
    • Safe
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    6.7 Good
    based on 1,132 reviews
    • 9.8 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 8.4 "Breakfast is good."
      7.3 "73% were happy with the price of the breakfast."
    • 3.2 "Disappointing internet connection."
      3.0 "70% said the wifi quality was bad."
    • 3.1 "Awful rooms."
      2.1 "79% complained about the bathroom."
      1.1 "89% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      0.1 "99% criticized the small bathroom."
      1.1 "89% had problems with the shower."
      0.7 "For 93%, the rooms looked old."
      1.9 "81% found problems with the furniture."
      0.7 "93% thought they were poorly maintained."
      1.0 "90% thought the tv was sub-standard."
      3.0 "Air conditioning was criticized by 70%."
    • 1.4 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
      2.2 "78% didn't like the unstylish hotel."
      0.6 "For 94%, the lobby entrance was sub-standard."

    Overall rating

    6.5 Good
    based on 441 reviews
    • 9.9 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.0 "Breakfast is good."
    • 3.2 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      4.2 "58% complained about the elevator."
      0.3 "97% thought the facilities needed updating."
    • 3.1 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
    • 2.6 "Awful rooms."
      1.8 "82% complained about the bathroom."
      1.0 "90% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      0.1 "99% criticized the small bathroom."
      4.8 "52% said rooms were dirty."
      0.5 "For 95%, the rooms looked old."
      1.1 "89% had problems with the shower."
      0.7 "93% thought they were poorly maintained."
      1.7 "83% found problems with the furniture."
    • 1.1 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
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    Overall rating

    6.7 Good
    based on 486 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.5 "Breakfast is good."
    • 3.8 "Not very comfortable."
      1.3 "87% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      0.2 "98% criticized the small bathroom."
    • 3.6 "Rooms are not good."
      1.3 "87% said rooms were small."
      2.4 "76% complained about the bathroom."
      4.8 "52% didn't like the uncomfortable beds."
      2.0 "80% found problems with the furniture."
      0.2 "98% criticized the small bathroom."
      0.9 "For 91%, the rooms looked old."
      0.7 "93% thought they were poorly maintained."
      1.1 "89% had problems with the shower."
    • 3.6 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 1.5 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
      2.3 "77% didn't like the unstylish hotel."
    View all review categories

    Overall rating

    6.7 Good
    based on 203 reviews
    • 9.7 "Terrific location."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 8.5 "Breakfast is good."
    • 3.4 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      1.1 "89% said rooms were small."
      2.1 "79% found problems with the furniture."
      0.8 "For 92%, the rooms looked old."
      0.6 "94% thought they were poorly maintained."
      0.1 "99% criticized the small bathroom."
      1.0 "90% had problems with the shower."
    • 3.0 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
    • 2.5 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      4.1 "59% complained about the elevator."
    • 1.4 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
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