Hotels near Madrid Barajas Airport

Pros: Not too far away from the airport

Pros: The cleaning staff was friendly. The shower is good, even though there was no soap.

Cons: The mattress of the bed was H4 all over, that's pretty hard. Most, not all, of the staff seemed stressed which might give some people an unfriendly feeling. One could hear every noise (going to the bathroom, talking, snoring) everybody made in the room above, in the both rooms next to me and even in the ones across the hall. There was no soap for the shower, looks like it has been like this for a while.

Pros: The restaurant is open for take away and eat on the room

Cons: It’s expensive for the quality of the hotel

Pros: Actually, when we arrived, there was a note on the door saying that the hotel had been closed due to COVID reason but they had made a reservation for us at th Tach hotel nearby, so this is really a review of that hotel.

Cons: There was really nothing to dislike. A good value.

Cons: One of the worst experiences in my life. I booked based on shuttle transfer from the airport. As I arrived in Madrid I called the hotel, someone answered saying it was not the hotel where I did book, and there was no shuttle. I took a taxi arrived to the hotel and the hotel was closed. I called again and had to walk nearly one km under the rain to another hotel of the group. Had to bring dinner in my room; there was only one chair; we were two... I understand there is covid, but this is not the way to treat customers

Pros: Beautiful rooms, friendly staff, beautiful inside.

Cons: Ants!!! Ants in the bathroom!!! We had just arrived, so where the hell did they come from?? They were there the 3 days we were, and we never had food or open drinks. By the second night, I spotted two on the bed. Gross!

Pros: Clean, modern, safe, great with airport transportation. Great value.

Cons: No

Pros: The Hotel Clement Barajas is an excellent place for an overnight stay near Madrid's Barajas Airport.

Cons: The hotel's airport shuttle isn't convenient for incoming flights, because it doesn't run continuously. One must call from the airport, and that's not always convenient if one has just arrived and doesn't have euros.

Pros: We stayed the night before our flight out of Madrid. It was perfect for this purpose. We arrived after dark and left in the early morning. The shuttle to the airport was easy. Our dinner at the hotel was very good. The staff was very helpful. The room was very nice and the bathroom and shower large.

Cons: Nothing

Pros: The Hotel Clement Barajas is our customary stay at the beginning and end of trips through Madrid Barajas Airport. It is close to the airport, and within easy walking distance of several local restaurants. It is clean and quiet, and staff are friendly. It offers good value for the price.

Cons: The airport shuttle bus does not circulate continuously during the day, but rather must be called from the airport. This is inconvenient if one doesn't have euro coins.

Pros: Clean and in a good location close to the airport.

Cons: Rooms were a bit small for a 4 star hotel and the food at the restaurant was not very good for the price.

Pros: Great neighborhood . Near the airport.

Pros: Much nicer than expected based on how much we paid. Very pleasantly surprised. Shocked, really.

Cons: I thought it would be closer to the airport but it wasn't a big deal since there is a shuttle.

Pros: Staff were very courteous and helpful

Pros: I arrived late in the evening and stopped by the restaurant before checking in to see about ordering food. I ordered my meal and checked in. Before too long a hot meal was at my door. The room was comfortable and had nice AC. I really appreciated the shuttle service and complete puntuctual service. Fantastic hotel and an awesome shower with multiple shower heads from head to toe that included a sound system! I loved it and wished I had my own!

Cons: That there were more hotels like this on the rest of my travels for the price and convenience. Really great hotel near airport!

Pros: Spacious clean comfortable.

Pros: The shuttle service was not working, but I guess because of covid

Pros: Absolutely everything. The cleanliness was exceptional. The room was spotless The beds were comfortable The bedding was spotless. The towels smelt lovely. Couldn't fault it. Close walk to restaurants and bars. Perfect

Cons: Nothing

Pros: Location. Close to the airport.

Cons: It was not properly clean. The bed linen was full of hairs.

Pros: The room was really nice and the bed was very comfortable. Everything was very clean and new. I loved the shower in particular. Unfortunately, I could not enjoy the hotel as much as I wanted as I arrived late at night and had to catch a flight very early the following morning

Cons: I wish they had a bigger TV

Pros: Very easy to get to from MAD Airport. About 10min bus ride and 3min walk. Good to stay if you have a early flight to catch in the morning. Restaurants and shops are walking distance from the hotel. I could imagine staying longer

Pros: The staff was very kind and accommodating. The room was spacious, very clean and comfortable.

Pros: Clean, modern hotel with excellent facilities. Close to airport with free shuttle to and from. Walking distance to Metro station for easy travel to downtown Madrid, or back and forth to airport.

Cons: Dining menu was limited to simple menu.

Pros: Fast attentive personel at late night service. Very positive experience the last day of a two week rushed trip.

Pros: Everything else...

Pros: Good bedroom and the good shuttle service to airport

Pros: All very clean and friendly and helpful service.

Cons: The hitting system was not working well but they repaired as soon as they could next morning.

Pros: The receptionist was very nice, attentive and efficient.

Pros: Breakfast has good variety, quality was ok. Everything was Covid safe.

Cons: Receptionist who greeted us was unfriendly and seemed Bothered by us being there.

Pros: close to airport. free shuttle.

Cons: The shuttle should be every 15 mins, but they changed to every half hour because of COVID.

Pros: Location awesome parks in area great walking awesome staff very accommodating

Cons: Hallways full of debris problem with air could not get to work changed rooms at request with no problem Thank you get better vacuum to clean carpeting I don't get why hotels don't invest in better vacuum cleaners with beater bars to clean carpets

Pros: Very friendly staff

Cons: Neighbourhood is dangerous. We had a bad incident in the neighbourhood.

Pros: It was very clean with a modern look and nice amenities

Cons: The location was not as described. It is VERY far from everything! I booked for three nights, told me I had to change rooms after the first night. Would not allow me to add breakfast to my stay on the first day. Heating and AC not working, no help to fix

Pros: Good for one night at airport. Great location, shuttle to airport

Cons: facilities are outdated and in need of a deep cleaning and a revamp.

Pros: The staff were very nice and helpful. The transaction from and to the airport was on time

Pros: The rooms are well appointed and typically we can expect a certain standard and not be disappointed.

Cons: The staff at bar/restaurant were aloof and did not acknowledge when they had new guests in the restaurant. Instead they would clean table etc and engage in other non priority activities while we wondered if the restaurant was open . We did not feel welcom

Pros: Friendly staff

Cons: We were told that we could get the shuttle back to the airport by coming down ten minutes before we needed it. We came down and the shuttle arrived five minutes later. We were then told we had to wait at least 15 minutes for him to leave. Had to take Uber

Pros: Room and restaurant.

Cons: Fitness center - needs to be cooler (temperature) and nicer

Pros: Hotel was very convenient to the airport for a long layover. Some cute places nearby for coffee or a bite to eat.

Cons: The actual service in the hotel was terrible. We sat at the bar for a drink and could not get service. The bartender, issac , actually walked right by us Worst service ever.

Pros: clean and very nice common areas

Cons: we waited over 1 hour at the airport for the hotel shuttle

Pros: The pool area, the kindness of the receptionists.

Pros: cleanliness and large bed

Cons: No

Pros: Location, nice pool and outdoor facilities

Cons: One side of the toilet is completely against a wall , that makes it very hard to sit on as only one half is actually available.This was the most stupid bathroom I ever seen.

Cons: Hotel tries to make too much profit on breakfast

Pros: Location from the airport and it's service. Excellent experience.

Cons: N/A

Pros: Comfortable, clean, free airport shuttle, nice gym and lounge, friendly staff,

Cons: The hotel is older, needs some upgrading, but I didn't mind; my room was very nice.

Pros: Good airport transfer, and good breakfast room service. They upgraded my room as well as there was a little wait to check in.

Cons: The airport transfer goes through all the terminals so takes a while. They charge extra for breakfast in room.

Pros: The Reception Staff was Helpful .... Depending on Who One Spoke With That Is!! Upon Arrival The Woman I Checked in With Was Not Friendly Not Was She Helpful But The Woman I Checked Out With Was Very Helpful?! They Were Unfamiliar With AMEX Procedures ??!

Cons: My Room Was Changed Upon Check In and It Was Michelle smaller, Older and Run Down Than What I Had Expected .... I Had Reserved for 2 People But Was Only 1 Upon Checking In and I Assume That Made Quite A Big Difference In The Room That I Was Given?

Pros: Spacious, comfortable, great value if you don't mind staying in BarJas

Cons: A little shabby.loose tiles in the bedroom.scuffed woodwork, dirty wall?

Pros: I liked the accommodations, the rooms where cozy, had nice TV, clean, and comfortable. Beautiful pool, and lobby.

Cons: The Staff, most of them with attitude (except for the Housekeeping), always appearing angry, or that they were disturbed by our being there. This is a hotel, who caters to people from all over the world, it is not a family restaurant in a little town. ROOM SERVICE was closed at 4:00pm, unheard of in any hotel I stayed around the world. Hotels should pamper their guest! not scare them away!

Pros: I love IBIS BARAJAS for it’s simplicity and location The staff is friendly and helpful

Cons: I have been going to this location since it opened and it’s starting to look run down and a bit dirty ( old towels and moldy grout. The TV was wonky and worked terrible. The Paris Airport IBIS is even worse! Both need to be freshened up.

Pros: The breakfast was ok.

Cons: We booked a room for 2 adults and 3 children under 7 but it went through as 1 adult and 3 children. On arrival we were told you can’t have more than 3 people in a room so we would need to book another room. The staff were rude and questioned us. We showed them the booking.com printout and they said they would need to take it up with booking.com but could offer us a second room for €45 euro including breakfast. This was ok but it was a shame that the receptionist and senior manager created a stressful situation before offering this solution. What they should have done is (a) smiled, (b) asked for the booking reference, and (c) gone into their office to discuss how to deal with it. It was particularly annoying when the manager refused to answer my question whether it makes any difference between 4 and 5 on the booking as with 4 on the booking they had still accepted it and so should have given us the second room for no charge. The manager answered my question with another question why I had put only one adult. I got quite angry at this point. Once we got this sorted the manager was very nice at breakfast service and serving coffee whilst we waited for a taxi so it was a shame that the amateurish (bad) service at the start spoiled the atmosphere. I feel they should have given us the second room without charge as they had accepted a 4 person booking for a single room. I am sure I had selected 2 adults, it’s possible I had made a mistake, as I found the booking.com page quite confusing with all the different drop down options. I don’t know. But there was an error as the booking.com system accepted a 4 person booking for a 3 person maximum occupancy room. If I specify 2 adults and 3 children on the search form (which I certainly did) it should not be possible to select another option when confirming.

Cons: There was no tea / coffee making facility in the room. The bed was very simple for the price. There was no water or drinks / the lady was too busy checking people in and so I could not get some water to drink.

Pros: Great friendly and always available staff. All clean and tidy!

Pros: Arrived late and left very early. The lady on reception was fantastic... Very helpful...

Pros: Location is perfect.

Cons: Breakfast was a bit disappointing but I think that's only because of the Corona virus, as I have stayed there many times and breakfast is usually excellent.

Pros: Ease of access to airport

Cons: Price of taxi from airport. needs to be mentioned re precooked taxi or use uber

Pros: Location close to Madrid airport. Shuttle service from/to airport. Room was clean and orderly.

Cons: After arriving after midnight we slept until 10:00 and missed breakfast. Our fault! In our opinion most guests at this property are in transit and extending the 'breakfast' buffet to 11:30 or 12:00 would seem to be appropriate.

Pros: Price and location and free airport shuttle

Cons: Too many people waiting for same shuttle in the morning to go to the airport

Pros: If you need a place to stay close to the airport, it's in a convenient location, lots of food places around. Breakfast selection is good and it starts early enough that if you have an early flight you can grab breakfast and go. Shuttle service is free and if you have a car parking is very affordable.

Pros: Location - close to airport but still in a neighborhood with good restaurants, and shops, pharmacy etc within easy walking distance. Friendly helpful staff!

Cons: shuttle is 1st come, 1st serve so lined up at 545 for 6am shuttle there were 7 ahead of us and I asked if there would be room for all. They could not say until the driver told them how many guests had boarded at the other hotel the shuttle serves. We were departing from T4 which is 20-25 minutes away so took a taxi -glad we did -the cost was almost 20 euro but reduced the stress

Pros: Friendly, fast and convenient check in. Plus it's very convenient to the airport.

Pros: Very easy to find the shuttle van. Shuttle was on time and fast. I was traveling through Madrid on my back to the states. I needed somewhere to sleep overnight before I caught next flight out in the morning. Very near the airport — quick and convenient. It is a basic hotel with nothing fancy — but I didn’t need anything fancy. They do allow smoking in this hotel, so make sure to ask for a non-smoking room.

Pros: The hotel was a typical airport hotel in that everyone was there for one night before catching a plane to their next destination (in my case, home). It was fine and the breakfast started about the same time as the first folks headed back to the airport. They do a good job getting people checked in and checked out. The shuttle to the airport is efficient.

Cons: It is a typical airport hotel catering to the one night stay folks on their way to someplace else. The noise ends at 1am with the last arrivals and starts at 3:30am with the first departures.

Pros: Front desk was particularly helpful and friendly, making sure we had our 300am wake up call.

Pros: I checked in late to crash before catching an international flight home the next morning. Nice breakfast buffet under 10 EU. The shuttle to the airport runs every 30 min and got to the airport in about 10 minutes! There are restaurants and bars nearby, which is not always the case for airport hotels.

Pros: Very good for stay near the airport. Free shuttle. Walkable to a plaza with restaurants, so you aren't just stuck in the hotel. Hotel was pretty nice for the money.

Cons: Tricky for families with more than one child- they won't allow more than 3 in any room.

Pros: It was no-nonsense, which was perfect for a layover with an early morning flight out.

Cons: I didn't like that the airport shuttle was full, especially since there was no communication about reserving the shuttle, or needing to get in line early. I had to take a taxi to the airport.

Pros: Nice shower and slept well.

Cons: When I asked about the morning shuttle I was told it left every half hour. It would've been helpful if the desk had mentioned that there was usually a line and you might have to stand for an hour waiting your turn. I would've come down earlier to be on time at the airport.

Pros: Hotel is clean, economical, and comfortable. The bathrooms are large and there is ample space.

Cons: The shutte service, which is one of the main selling points of an airport hotel, was just about useless. It doesn't run during lunch or dinner, it doesn't run late. It stops at other hotels first, the shutte showed up almost completely full and there were about 20 of us waiting, only three got on. It also costs 20 euro for the 5 min drive to the airport. Better to spend an extra 40 euro and stay at a nicer hotel with its own shuttle.

Pros: Clean and new. Comfortable bed. Friendly staff. Spacious shower. Breakfast was free and quite impressive: crêpes, croissants, pain au chocolat, jellies and preserves of different kinds, nutella, cereal, and much more.

Cons: Lunch and dinner items from the little cafe next to reception were not so impressive. We ordered a pizza for 10 euro and when it came out it was a microwaved frozen pizza. The cream of mushroom soup (5 euro) was no good either; think primordial.

Pros: This shower was amazing. Clean facilities.

Cons: You could tell it's an airport hotel because the staff are not overly helpful or friendly sand don't tell you about the amenities.

Pros: ibis does airport hotels very well. All that you need for an overnight stay near an airport. Clean efficient and at a good price,

Cons: Nothing

Pros: Very kind and nice people, clean and comfortable room :) woke up by the birds and breakfast on terrasse 👌

Pros: Nice building and facilities but "sleepover" rooms on top floor are very small and have a low slanted ceiling, not for tall or claustrophobic people, and toilet is inside the room, without any separation.

Cons: Would call it expensive for only a night's sleep if it wasn't for the airport shuttle, also could book cheaper elsewhere and go to Barajas with the metro...

Pros: Amazing staff, clean and brand new room

Pros: Pick up and drop off very convenient Comfortable room. Modern hotel with clean and tidy feel

Cons: Limited restaurant facilities during Covid times. No condiments supplied when room service meal ordered.

Pros: Great experience overall, except WiFi

Cons: WiFi is terrible

Pros: The bed was super comfy Will definitely stay here next time in Madrid

Cons: Nothing Love it!

Pros: Super clean, second time staying. Love the location Great hotel, very clean, staff is super nice and helpful Has free airport shuttle

Cons: Nothing Great stay! Highly recommend!

Pros: great value for money. Enough possibilities

Pros: Nice king size bed, large quiet room in a quiet sorrounding (worth a short walk around) at very close distance from airport and public transportation

Pros: The hotel is close to the Airport.

Cons: The place wasn’t very clean. The nightstands were dusty and sticky.

Pros: Cleanliness and comfort

Cons: Customer Services should be more sincerely and friendlier and ...

Pros: The lobby of the hotel was lovely and smelled amazing. Our flight got in very early and we were able to check into our room very quickly.

Cons: The bathroom door was all glass framing but did not have a latch to close or lock the bathroom door. Also the shower should be updated soon.

Pros: Helpfullness of the front desk attendant

Cons: Hard to get to.

Pros: The place it's perfect, beautiful hotel, and the room is very comfortable, wow I felt relaxed.

Pros: Nice friendly front desk people and housekeeping was excellent!

Pros: The hotel exceeded my expectations. It was very classy with wonderful staff.

Pros: So close to airport.

Pros: The staff were very friendly and courteous. Always willing to help the guests

Cons: The only thing we noticed was the airport shuttle that did not run very frequently between the terminals and the hotel. Going both ways the buses were full and needed more room to transport people and the drivers didn't know what to do causing more delays

Pros: Clean, comfortable rooms.

Cons: Restaurant wasn't great.

Pros: Room was very Nice and clean.

Cons: They do not answer the phone i called 5 times an finally at the fifth time they answer.

Pros: Room very nice.

Cons: Did not answer their phone for over an hour after my arrival at airport. aI ended up biting 2 hours for a ride from airport to hotel. Resturant late in opening in evening & in morning.

Pros: Great location with shuttle service to airport. Great price. Excellent staff.

Cons: Perfect.

Pros: Clean, quiet, decent amenities.

Cons: Limited shuttle,service for an airport hotel. Our room had residual smoke smell.

Pros: Near metro

Cons: Airport shuttle is only every 1.5 hours??? How is this an airport hotel

Pros: Great staff. I asked for a pharmacy nearby and the clerk even knew the address by heart. Such warm and friendly staff. Great rooms: clean and well-stocked. Excellent breakfast buffet for 9€. Muchas gracias por vuestra hospitalidad!

Pros: The price, the staff was very informative and a free shuttle from the airport to the hotel.

Cons: The hotel was too far for me for sightseeing and museums

Pros: Fast check in and out, cleanliness

Cons: Internet service was terrible I got a room with bunk beds for the kids and they are small and not used to sleep above, my wife ended up in the queen bed with both of them and me on the single

Pros: Nothing

Cons: Zero Internet service. Beds terrible. Workout area unusable. Worst hotel of trip by far.

Pros: Close to the airport, good shuttle

Cons: The hotel is a little bit dated

Pros: The best great hotel ❤️ thank yo so much friendly service

Pros: I was impressed shuttle bus was on until 1sm

Pros: Free shuttle to the airport with great frequency Very good staff Bed comfortable, all clean, and good size of bedroom

Cons: I liked everything to be honest

Pros: Size of the room, shuttle to airport, desk to work from computer and shower very spacious and confortable. Location is also quite ok.

Cons: The reason why I rated this place very low is that the walls are not at all isolated from noises from other guests (at all). You can hear even someone having a normal conversation from adjacent rooms (even the two persons having a phone conversation). We could also hear people from other rooms located above us. This hotel should really do something to improve this, otherwise, the hotel will not be recommended.

Pros: Staff was very helpful. Happy there was a shuttle bus from the airport.

Cons: Room temperature was too warm.

Pros: Professionalism of the staff, cleanness, location, and silence.

Pros: I liked that the hotel was close to a neighborhood.

Cons: Wrong shuttle bus pick up number in the terminal 2 Stall.

Pros: GRATE SERVICE: Nice and clean room. Nice attention from employees. Good shuttle bus service. Tasty breakfast

Cons: I did not like the dinner at the buffet restaurant, everything was with a taste of old or prepared too much in advance, not fresh......maybe because it was night? I could barely eat. I made a reservation for one person but I was given a three beds room.....

Pros: Great hotel very near to the airport. Transport to the airport included. Great food. Very comfortable and very clean

Cons: Everything was great

Pros: The location is ideal if you have an early morning flight; it is very conveniently located near the airport and provides free shuttle.

Cons: There are few/poor meal options within walking distance of the hotel.

Pros: Location, near the airport

Cons: They didn't find my reservation, need to call Kayak, spent almost 1 hour before got the room

Pros: Closeness to Airport, restaurants close to hotel

Cons: Building looks like apartments

Pros: Proximity to Subway. Close to airport. Subway is one stop from airport.

Pros: Thanks for everything

Cons: .

Pros: Cheap, convenient to the airport

Cons: There were some little things, but for that price who would complain...

Pros: Cheap, close to airport, nice quite neighborhood. Perfect for a one nighter before my flight

Cons: No wifi?

Pros: Its very convenience , location, value por money, staff is great.

Cons: the air-conditioning/heating didnt work properly.

Pros: Apart from the temperature, it was really ok. The optional breakfast buffet, for 5 euros, is a good bargain. A small selection of some basic foods, but enough to fill your belly, and unlimited coffee 😀

Cons: The only problem was the cold in the room. At the beginning of March, at night it was just a few degrees above zero outdoors, and - with the thin walls and no central heating - not much more indoors. I switched the AC to maximum heating, but it didn't help much. I slept with all my clothes on, including winter jacket, under two duvets, and still felt cold.

Pros: Perfect concidering Money/Comfort/Distance from airport. Hospitable Personal

Cons: The building was extremely dilapidated. The stairs are broken and slopes forward so you could slip and fall. The lighting in the room was poor. The toilet kept filling because the fill valve is busted. There are limited outlets to plug in your devices.

Pros: free shuttle service excellent rooms at very good price

Cons: all good

Pros: FREE aiport shuttle service worked perfectly and very fast.room was basic and good.friendly and nice staff.good place for layover

Cons: all was good

Pros: Good locality close to the airport. Transport from the airport is included.

Pros: I really appreciated the lift to the airport. I found the pillow very comfortable. The kindness and punctuality of the stuff was superb.

Pros: "Viki rooms". Don't think of it as a hostel. Nice bed, good bathroom, tv, 24 h reception/no curfew. Not far from the metro, and they do have own ride to airport.

Pros: Perfect location for airport with bars and restaurants a 1 minute walk

Cons: Nothing.

Pros: I flew in late to Madrid so I just needed somewhere to sleep for the night and the hostel had all the essentials. The shuttle service was particularly useful as not all hotels in the airport have this !!

Cons: It was a very hot night but I couldn’t use the air conditioning.

Pros: Shuttle to airport!

Cons: No always nice and close to airport.

Pros: Very clean, and very close to the airport.

Cons: The walls were a little things. Heard a few things I would have preferred not to.

Pros: Clean, easy access to the airport.

Pros: convenient location for airport. great shuttle and nice rooms. Highly recommended.

Cons: No

Pros: its proximity to the airport was fantastic. The staff was extremely helpful.

Cons: the only thing that would have made the accommodation better was a USB charger port in the room.

Pros: Clean and comfortable room, good value for money, walking distance to metro stop. Nice restaurants on the plaza one minute walk away.

Cons: Hotel was all fine. I think the guy who gave me advice at the airport station told me the wrong fare , it seemed very high for such a short trip. So maybe on the hotel info page there could be advice on that . All else good

Pros: Service, facilities and location are pretty good.

Cons: There are a people in transit and noise in the corridors

Pros: The vicinity to the airport and to a plaza full of restaurants.

Cons: The lack of a free shuttle to the airport. (a hostel in the area has one)

Pros: Everything was clean. The near by plaza was not particularly kid friendly, but ok. We found the hotel very clean, friendly, and convenient. We will stay there again when in Madrid.

Cons: Cleanliness and friendly staff and parking.

Pros: airport shuttle

Cons: how far away it was from city

Pros: The shuttle to the airport

Cons: Its an older building, so the building has aircon and heating but not at the same time. Because it was winter, the heat in the building was on, and had not been switched to AC. The room was so hot, we had to open the window. But the light on the balcony automatically stayed on until 0100 at night, then it shut off automatically. Since we had to open the window to let the cool air in, we also had to have the light shining in our room. So for most of the night it was too hot, and it was loud. and then towards morning we froze.

Pros: Very clean and very nice staff. Nice room for a short stay.

Cons: Although the staff at the restaurant were very friendly and professional, the food is quite expensive for what they offer. I ordered lasaña. Not only the portion I got was very small, but also was one of those defrosted lasañas you can buy at the supermarket. And honestly, it was so small I really think it was half a lasaña... Also the bottled tomato sauce they used was not so good... Avoid the restaurant. There are plenty of much better and cheaper places in Barajas.

Pros: Near airport, free shuttle, nice room, good value.

Cons: staff is just OK.

Pros: Shuttle service was on time. They too dollars and have several good restaurants on property.

Pros: Very clean, room small but comfortable. Cold shower in the morning. Great breakfast for 12eros, great location

Pros: Access to restaurants.

Cons: More international tv stations.

Pros: close to airport

Cons: Not clean hair all over our room staff not helpful

Pros: Fine facilities, clean and comfortable. Good value for money. Good location for airport access, just a 5-10 minutes ride.

Cons: Incredibly slow chek-in process, we had to wait about 45 mintutes at midnight to get the keys.

Pros: 15 minutes away from the airport. 5 minutes away from Atletico Madrid stadium if you're into football. Breakfast is great with a lot of options. Pool is ok, would be better if there was another just for kids.

Cons: Upon reservation, we mentioned to be on our honeymoon traveling trough Europe. Upon check-in, the receptionist said a basket of fruit was arranged as a welcome gift to be delivered in the room...never arrived.

Pros: where to eat

Cons: bed and linens

Pros: nothing, I never received a confirmation

Cons: I never received a confirmation of reservation nether from kayak nor from getaroom and when I tried to log in and confirm it from Spain your cyber security geniuses blocked me from entering my profile.

Pros: The manager and other staff was well behaved and food was very good

Cons: There was an error in booking plan. We wanted to book from 22 to 24th April and we don't know how the booking was made from 24th to 26th. May be I made a mistake in booking. But when we arrived on 22nd April night and checked in, the reception staff booked us, well we can understand it's late at night and staff can make mistake too. But no one told us until next day morning we finished breakfast and came to reception for some Madrid visit plan. So we ended up paying 190€ more as we wee not booked for 22nd night. If we were told earlier, we would have had choice to go some other place cheaper, but due to negligence of booking, we paid higher price. After all we all are human being and can make mistakes, but why as customer, we paid the higher price? Why hotel didn't give us some concession as it was their mistake too to take us in on wrong booking dates. So overall, I will not think of going to such hotels anymore. Cause the next day, we checked out and found other cheaper hotel and went to stay there and we lost half a day of our trip.

Pros: I liked the close access to the airport.

Cons: The shuttle service was a bit untimely for pick up and evening drop off.

Pros: The swimming pool and the green areas were nice and clean, the staff was friendly, the rooms were spacious and clean.

Cons: The coffee, the breakfast was poor, the room has no decoration, the toiletries were poor, there was no information about the hotel in the room, or how to contact reception/bar with the phone. The fridge was not working. The shuttle bus was broken and I was not informed, so I waited two and half hours at the airport!

Pros: -very helpful and pleasant staff -very clean facility -close to airport -free shuttle -suitable for an overnight stay to catch an early flight

Cons: -Very uncomfortable bed and pillow -long line to check-in even thought I checked in online

Pros: Bathrooms and coffee shop

Cons: Very long wait for check in. They how many are getting off the shuttle , so prepare for check in. Also, very long ride from airport for an airport property.

Pros: I did stay few days and I liked everything

Pros: Good room service, clean and everything working as it should

Cons: room floor very old

Pros: Ideal hotel for our group of 3 friends. 5 minutew uber ride from the airport

Pros: Staff did their best indeed!

Cons: Doors not noise isolated

Pros: The receptionist were so kind and helpful

Cons: The air condition was not cooling

Pros: Nothing, the worst hotel i have ever stayed

Cons: Horrible place, the carpet smell was terrible, the person in front desk didnt warned about the parking problems so we spent almost an hour trying to park, probably the worst experience we have ever had in travelling

Pros: The hotel was close to the airport. Staff very helpful

Cons: The hotel was noisy until late into the night and early morning due to wooden floors throughout

Pros: Rooms where clean, our double bed was just that, two beds placed together with a gap in the middle. Rooms were clean, staff was friendly and location was close to airport.

Cons: Wifi for travelers is a must, being so close to the airport. Beds could have been more comfortable by actually being a queen sized bed instead of two fulls placed together.

Pros: It is clean and comfortable, a 5 minute walk from the metro station and one stop away from the airport.

Cons: The wifi can only be used in the lobby.

Pros: Just the location

Cons: It is not worth the money especially the cold bagged breakfast

Pros: Under the restrictions imposed because of the pandemic I really couldn't expect too much more! Staff very helpful 24 hr room service which was not particularly good value for money but that apart from McDonald's (7am to 7pm) is all that's available. 2nd time I've stayed I have no hesitation in recommending Air Rooms and will use them again.

Pros: Very comfortable

Cons: Hard to find if you don't know the airport

Pros: Very clean, great service and location.

Cons: Many food menu options not available.

Pros: It was very good being able to bring our cases into the room on a trolley.

Cons: The information about how to find it - we got quite lost. In fact it is right next to the entrance to the metro so if that was mentioned on your site it would be very easy to find! They could put some more coffee and milk in the room especially as coffee is not available through room service.

Pros: Location, it’s literally inside the airport.

Cons: Very expensive, super tiny room, no windows at all — it’s a very uncomfortable cubicle. No water bottle or snacks inside.

Pros: Staff, location, room service FYI: To get to the hotel you need to enter the country, so you have to fill out the health pass form and get a covid test. (If your connection is less than 16 hours, you can do a rapid test at the airport for free)

Cons: Price, soundproofing

Pros: convenient for a loy over

Cons: breakfast blah

Pros: Clean, comfortable, easy check in.

Pros: This hotel is an airport hotel with no shuttle service! it cost us forty extra EU to drop off our car and get back to the hotel and then to the airport the next morning. Also there was a modest breakfast which had and then were charged 20 euro each!

Cons: See above.

Pros: The hotel is convenient to the airport and is a good value

Cons: The elevator broke with me in it. I nearly missed my plane

Pros: Primary reason for staying was it was close to the airport and had a shuttle. Was pleased the hotel was clean, fairly well designed, and the staff was friendly and helpful. Was within walking distance of several good eateries as well.

Pros: It was very clean, and the staff were very helpful. The shuttle service to the airport was a bonus. It was perfect for one night, close to the airport.

Pros: It is in a great area for those visiting who need English help. The tapas scene around made eating enjoyable on a budget. It was near the airport and overall felt very safe. The people who worked there are very nice.

Cons: There are computers, but they are very slow. While everything was very nice, it felt very crammed into a small space. While it does have a shuttle to the airport, you have to call to get it there or take a cab. Something that bothered me is that they didn't provide a reciept at the end. Overall, I would still use this hotel again.

Pros: The price was right, and the free shuttle to and from the airport was very helpful.

Cons: They had one towel, no soap or shampoo, and the room was clean, but old. I was fine being there for one night, but I wouldn't recommend and extended stay.

Cons: No breakfast and high price for normal hotel

Pros: Close to the airport

Cons: Unfriendly staff only interested in taking your money and not at all helpful

Pros: Friendly staff and easy to find the location. Very close to the airport.

Cons: The heating it was not so good. It was too cold in the room.

Pros: There's nothing better there for a normal human being to like .

Cons: The beds are old and broken beds . They makes noise . The rooms are like getto . The cleaning is very bad . The place is so terrible. I wasted my money . The towels are so Nasti , dirty and weak . Oh my God. I wasted my money .

Pros: Price