Overview

Apart-Hotel Serrano Recoletos

Villanueva, 2, 28001 Madrid, Madrid, Spain
+34 914 319 100

$123+

Overall guest ratings

7.0/10 Good
based on 1,337 reviews

Review highlights

  • 9.0
  • 6.1
  • 4.3
  • 4.2

Nearby

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    About

    Located in the city center of Madrid, this aparthotel is connected to the airport and steps from National Library. Also nearby are El Retiro Park and Thyssen-Bornemisza Museum.

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    Expedia

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Room service
    • No smoking
    • Air-conditioned
    • Concierge service
    • Laundry service
    • Safe
    • Facilities for disabled guests
    • Laundry facilities
    • Bar/Lounge
    • 24 Hour Front Desk
    • Kitchen/Kitchenette
    • Storage available
    • Towels
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.0 Good
    based on 1,337 reviews
    • 9.0 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 6.1 "Average value."
    • 5.8 "Service is ok."
      5.1 "Housekeeping was ok, according to 51%."
    • 4.3 "Not very clean."
      4.1 "59% said rooms were dirty."
      4.7 "53% said the bathroom was dirty."
    • 4.2 "Disappointing food."
      0.0 "For 100%, the dining experience was not enjoyable."
    • 3.9 "Rooms are not good."
      3.6 "64% complained about the bathroom."
      3.8 "62% said rooms were small."
      4.0 "60% didn't like the uncomfortable beds."
      2.9 "71% thought they were poorly maintained."
      3.6 "64% found problems with the furniture."
      4.1 "59% said rooms were dirty."
      2.4 "76% were unsatisfied with the kitchenette."
      1.7 "For 83%, the rooms looked old."
      3.0 "70% had problems with the shower."
      2.8 "Air conditioning was criticized by 72%."
      4.7 "53% said the bathroom was dirty."
      4.2 "58% thought the tv was sub-standard."
    • 3.7 "Not very comfortable."
      3.8 "62% said rooms were small."
      4.0 "60% didn't like the uncomfortable beds."
      3.9 "61% thought it was too noisy."
      2.8 "Air conditioning was criticized by 72%."
    • 3.3 "Bar is not good."
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    Overall rating

    6.5 Good
    based on 427 reviews
    • 9.2 "Terrific location."
    • 5.8 "Average value."
    • 5.3 "Service is ok."
    • 4.0 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
      4.1 "59% said rooms were small."
      2.9 "Air conditioning was criticized by 71%."
      4.0 "60% thought it was too noisy."
    • 4.0 "Not very clean."
      3.9 "61% said rooms were dirty."
    • 4.0 "Disappointing food."
    • 3.7 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      2.7 "73% thought they were poorly maintained."
      4.1 "59% said rooms were small."
      3.3 "67% found problems with the furniture."
      1.9 "For 81%, the rooms looked old."
      2.4 "76% were unsatisfied with the kitchenette."
      3.9 "61% said rooms were dirty."
      3.1 "69% had problems with the shower."
      2.9 "Air conditioning was criticized by 71%."
    • 3.1 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
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    Overall rating

    6.8 Good
    based on 628 reviews
    • 8.8 "Location is great."
      10.0 "City centre within easy reach, said 100%."
    • 6.0 "Average value."
    • 5.2 "Service is ok."
      5.1 "Housekeeping was ok, according to 51%."
    • 4.1 "Not very clean."
      3.9 "61% said rooms were dirty."
    • 4.0 "Disappointing food."
    • 3.1 "Awful rooms."
      3.0 "70% thought they were poorly maintained."
      3.9 "61% found problems with the furniture."
      3.1 "69% complained about the bathroom."
      3.7 "63% didn't like the uncomfortable beds."
      3.0 "70% said rooms were small."
      2.6 "74% were unsatisfied with the kitchenette."
      1.5 "For 85%, the rooms looked old."
      3.9 "61% said rooms were dirty."
      2.9 "71% had problems with the shower."
    • 2.9 "Awful breakfast."
    • 2.8 "Quite uncomfortable."
      3.0 "70% said rooms were small."
      3.7 "63% didn't like the uncomfortable beds."
      3.6 "64% thought it was too noisy."
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    Overall rating

    6.8 Good
    based on 280 reviews
    • 9.1 "Terrific location."
    • 5.9 "Average value."
    • 5.5 "Service is ok."
    • 4.2 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 4.0 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      4.5 "55% said rooms were small."
      4.0 "60% thought it was too noisy."
    • 3.8 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      1.6 "For 84%, the rooms looked old."
      4.0 "60% said rooms were dirty."
      3.8 "62% didn't like the uncomfortable beds."
      4.5 "55% said rooms were small."
      3.4 "66% found problems with the furniture."
      3.1 "69% had problems with the shower."
      3.0 "70% thought they were poorly maintained."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
    • 3.0 "Awful breakfast."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
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