Overview

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Hotel Plaza Mayor

Calle Atocha 2, 28012 Madrid, Madrid, Spain
+34 913 600 606

$94+

Overall guest ratings

7.9/10 Good
based on 1,592 reviews

Review highlights

  • 9.7
  • 8.5
  • 6.8
  • 4.8

Good to know

  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    Boasting a privileged location in the heart of the historic district, Plaza Mayor Hotel is a central good value for money hotel in Madrid. The hotel is within easy reach by public transportation from Madrid Airport as well as from Atocha train station, and is the perfect base to discover this capital city's landmarks. Hotel Plaza Mayor is the ideal choice for travelers wishing to discover the charm of Madrid and looking for a comfortable and modern accommodation at great rates. Thanks to its location, the renowned Prado Museum, the Royal Palace and other points of interest are only within a short walk from this city hotel. Plaza Mayor hotel is housed in a renovated historic building, and features a personalized service, lounge, free wireless Internet access throughout the hotel, Internet Point, and bar cafeteria. The reception is open 24 hours a day and its friendly staff will ensure you have a pleasant stay in Madrid.

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    Amenities

    • Free Wi-Fi
    • Internet
    • No smoking
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 1,592 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      9.4 "94% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.3 "Easily accessible by car, said 83%."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      9.8 "98% thought the service was very professional."
    • 6.8 "Average value."
    • 5.5 "Breakfast is mediocre."
    • 4.8 "Internet is poor."
      4.5 "55% said the wifi quality was bad."
    • 4.1 "Rooms are not good."
      2.4 "76% said rooms were small."
      3.4 "66% complained about the bathroom."
      3.2 "68% didn't like the uncomfortable beds."
      1.8 "82% thought they were poorly maintained."
      1.9 "81% criticized the small bathroom."
      3.0 "70% had problems with the shower."
      3.6 "For 64%, the rooms looked old."
      1.3 "87% found problems with the furniture."
      1.7 "Air conditioning was criticized by 83%."
      3.3 "67% were disappointed with the minibar."
      2.1 "79% thought the tv was sub-standard."

    Overall rating

    7.9 Good
    based on 891 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      9.8 "98% thought the service was very professional."
      7.2 "Housekeeping was great, according to 72%."
    • 6.8 "Average value."
    • 5.6 "Breakfast is mediocre."
    • 4.9 "Internet is poor."
      4.6 "54% said the wifi quality was bad."
    • 4.3 "Rooms are not good."
      3.2 "68% didn't like the uncomfortable beds."
      2.6 "74% said rooms were small."
      3.3 "67% complained about the bathroom."
      2.0 "80% criticized the small bathroom."
      2.0 "80% thought they were poorly maintained."
      3.0 "70% had problems with the shower."
      3.1 "69% were disappointed with the minibar."
      1.3 "87% found problems with the furniture."
      1.7 "Air conditioning was criticized by 83%."
    • 3.6 "Not very comfortable."
      2.6 "74% said rooms were small."
      3.2 "68% didn't like the uncomfortable beds."
      2.0 "80% criticized the small bathroom."
      1.7 "Air conditioning was criticized by 83%."
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    Overall rating

    8.2 Excellent
    based on 206 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.5 "Generally very clean."
      7.9 "79% said rooms were clean."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 6.9 "Average value."
    • 5.9 "Breakfast is mediocre."
    • 4.4 "Rooms are not good."
      2.9 "71% didn't like the uncomfortable beds."
      2.7 "73% said rooms were small."
      3.4 "66% complained about the bathroom."
    • 3.2 "Horrible vibe."
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    Overall rating

    7.7 Good
    based on 493 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      8.0 "80% said the reception staff was great."
    • 6.6 "Average value."
    • 5.2 "Internet is average."
    • 5.1 "Breakfast is mediocre."
    • 3.6 "Rooms are not good."
      2.1 "79% said rooms were small."
      3.3 "67% complained about the bathroom."
      3.4 "66% didn't like the uncomfortable beds."
      3.1 "For 69%, the rooms looked old."
      2.9 "71% had problems with the shower."
      1.7 "83% thought they were poorly maintained."
      1.8 "82% criticized the small bathroom."
    • 3.2 "Quite uncomfortable."
      2.1 "79% said rooms were small."
      3.4 "66% didn't like the uncomfortable beds."
      1.8 "82% criticized the small bathroom."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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