Overview

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Matsue New Urban Hotel Annex

40-1 Nishichamachi, Matsue 690-0845, Japan
+81 852 230 003

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+81 852 230 003

Overall guest ratings

7.7/10 Good
based on 517 reviews

Review highlights

  • 10.0
  • 9.4
  • 6.8
  • 6.0

Good to know

  • Great view

Nearby

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    About

    When visiting Matsue, Matsue New Urban Hotel Annex is a great choice to consider. Guests indulge in body treatments, then grab a bite to eat at the coffee shop/café. Nice touches like bathrobes and slippers are offered up in all rooms, along with refrigerators and free WiFi.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Bicycle hire
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Bar/Lounge
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 517 reviews
    • 10.0 "Incredible bar."
      10.0 "Delicious alcoholic drinks, according to 100%."
    • 9.4 "Excellent breakfast."
    • 8.9 "Good value."
    • 8.0 "Location is great."
      8.5 "85% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      8.1 "Great parking, according to 81%."
      9.2 "City centre within easy reach, said 92%."
    • 7.7 "Good service."
      9.9 "99% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      10.0 "100% were happy with the shuttle service."
    • 6.8 "Rooms are ok."
      6.8 "For only 68%, the bathroom was ok."
      5.0 "Only 50% said rooms were clean enough."
      5.9 "For 59%, maintenance was acceptable."
    • 6.0 "Average amenities."
      5.9 "59% thought the building was acceptable."
      6.6 "66% found the grounds not bad."
    • 5.8 "Internet is average."
    • 3.8 "Not very comfortable."
      3.1 "69% said rooms were small."
      2.6 "74% thought it was too noisy."
      4.6 "Air conditioning was criticized by 54%."
      4.4 "56% criticized the small bathroom."
    • 3.7 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
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    Overall rating

    7.4 Good
    based on 149 reviews
    • 9.4 "Excellent breakfast."
    • 9.1 "Excellent value."
    • 8.4 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      8.5 "85% liked the proximity to shopping."
    • 7.7 "Good service."
      9.9 "99% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
    • 7.5 "Nice rooms."
      9.3 "93% thought the view was good."
    • 4.1 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 3.6 "Not very comfortable."
      3.1 "69% said rooms were small."
      2.7 "73% thought it was too noisy."
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    Overall rating

    7.1 Good
    based on 46 reviews
    • 9.5 "Excellent breakfast."
    • 8.5 "Very nice wellness & sports facilities."
    • 8.0 "Location is great."
    • 7.5 "Good service."
    • 5.7 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.7 "Rooms are ok."
      6.4 "For only 64%, the bathroom was ok."
    • 3.4 "Not very comfortable."
      3.1 "69% said rooms were small."
    • 3.4 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
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    Overall rating

    7.6 Good
    based on 103 reviews
    • 9.3 "Excellent breakfast."
    • 8.9 "Good value."
    • 8.3 "Very nice wellness & sports facilities."
    • 8.2 "Great service."
      9.2 "92% thought the service was very professional."
      9.9 "99% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
    • 7.6 "Good location."
    • 5.6 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 3.8 "Not very comfortable."
      2.8 "72% thought it was too noisy."
    • 3.6 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
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    Overall rating

    7.9 Good
    based on 217 reviews
    • 9.5 "Excellent breakfast."
    • 8.2 "Location is great."
      8.6 "86% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
    • 7.6 "Good service."
      8.4 "84% said the reception staff was great."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 6.7 "Rooms are ok."
      6.6 "For only 66%, the bathroom was ok."
      5.6 "For 56%, maintenance was acceptable."
    • 5.7 "Average amenities."
      5.6 "56% thought the building was acceptable."
      6.5 "65% found the grounds not bad."
    • 4.0 "Not very comfortable."
      2.2 "78% thought it was too noisy."
      3.7 "63% said rooms were small."
    • 3.7 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Great view"
    data provided by TrustYou

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