Overview

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Matsue Urban Hotel

Asahi 590-3, Matsue 690-0003, Japan
+81 852 220 002

$77+

Overall guest ratings

6.8/10 Good
based on 435 reviews

Review highlights

  • 9.1
  • 9.0
  • 4.5
  • 3.9

Good to know

  • Train station is close

Nearby

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    Amenities

    • Internet
    • Laundry service
    • Bicycle hire
    • Restaurant
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Wi-Fi
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.8 Good
    based on 435 reviews
    • 9.1 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      7.6 "76% liked the proximity to shopping."
      9.1 "City centre within easy reach, said 91%."
      8.9 "89% liked the proximity to sightseeing."
    • 9.0 "Excellent breakfast."
    • 8.5 "Great service."
      8.6 "86% said the reception staff was great."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      7.8 "Housekeeping was great, according to 78%."
      8.8 "88% said the booking process went smoothly."
    • 4.5 "Not very clean."
      3.3 "67% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
    • 3.9 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      0.9 "91% said rooms were small."
      3.3 "67% said rooms were dirty."
      0.3 "97% criticized the small bathroom."
      3.3 "67% didn't like the uncomfortable beds."
      0.0 "For 100%, the rooms looked old."
      1.9 "81% said the bathroom was dirty."
      2.7 "73% had problems with the shower."
      2.3 "77% thought they were poorly maintained."
      1.0 "Air conditioning was criticized by 90%."
    • 3.6 "Bad amenities."
      2.5 "75% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
      2.1 "79% didn't like the smoking area."
    • 2.7 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
    • 2.1 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      0.3 "97% criticized the small bathroom."
      2.6 "74% thought it was too noisy."
      3.3 "67% didn't like the uncomfortable beds."
      1.0 "Air conditioning was criticized by 90%."
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    Overall rating

    5.6 OK
    based on 65 reviews
    • 9.1 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.8 "Breakfast is good."
    • 8.4 "Great service."
    • 8.1 "Good value."
    • 5.0 "Average cleanliness."
    • 3.9 "Bad amenities."
      2.8 "72% thought the building wasn't nice."
    • 3.8 "Rooms are not good."
      3.6 "64% complained about the bathroom."
      0.8 "92% said rooms were small."
      4.0 "60% said rooms were dirty."
    • 2.1 "Quite uncomfortable."
      0.8 "92% said rooms were small."
    • 1.8 "Horrible vibe."
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    Overall rating

    6.7 Good
    based on 21 reviews
    • 9.1 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.9 "Breakfast is good."
    • 8.7 "Great service."
    • 3.6 "Rooms are not good."
    • 2.0 "Horrible vibe."
    • 1.9 "Quite uncomfortable."

    Overall rating

    6.3 Good
    based on 126 reviews
    • 8.9 "Breakfast is good."
    • 8.7 "Good value."
    • 8.7 "Great service."
      8.8 "88% said the reception staff was great."
      9.8 "98% found the staff to be very friendly."
    • 8.7 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
    • 4.5 "Not very clean."
      3.7 "63% said rooms were dirty."
    • 4.1 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      0.9 "91% said rooms were small."
      0.3 "97% criticized the small bathroom."
      3.7 "63% said rooms were dirty."
    • 3.2 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
    • 1.8 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      0.3 "97% criticized the small bathroom."
    • 1.6 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
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    Overall rating

    7.0 Good
    based on 221 reviews
    • 9.2 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      7.7 "77% liked the proximity to shopping."
    • 9.0 "Excellent breakfast."
    • 8.7 "Good value."
    • 8.3 "Great service."
      8.1 "Housekeeping was great, according to 81%."
      9.8 "98% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 4.5 "Not very clean."
      3.2 "68% said rooms were dirty."
    • 3.9 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      1.1 "89% said rooms were small."
      3.2 "68% said rooms were dirty."
      0.4 "96% criticized the small bathroom."
      3.4 "66% didn't like the uncomfortable beds."
    • 3.7 "Bad amenities."
      2.7 "73% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    • 2.3 "Disappointing internet connection."
    • 2.1 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      0.4 "96% criticized the small bathroom."
      2.5 "75% thought it was too noisy."
      3.4 "66% didn't like the uncomfortable beds."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Train station is close"
    data provided by TrustYou
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