Overview

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Ace Inn Matsumoto

1-1-3 Fukashi, Matsumoto 390-0815, Japan
+81 263 351 188

Call

+81 263 351 188

Overall guest ratings

8.1/10 Excellent
based on 1,347 reviews

Review highlights

  • 9.3
  • 9.3
  • 9.1
  • 4.5

Nearby

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    About

    Located in Matsumoto, Ace Inn Matsumoto is minutes from Asama Onsen and Daio Wasabi Farm. This hotel is within close proximity of Hotaka Onsen and Utsukushigahara Onsen.

    Rooms

    Make yourself at home in one of the 158 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access is available. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.

    Amenities

    Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless Internet access.

    Dining

    A complimentary hot/cold buffet breakfast is served daily.

    Business, Other Amenities

    Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

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    Hotels.com

    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Laundry service
    • Bicycle hire
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Business centre
    • Laundry facilities
    • Free Internet
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 1,347 reviews
    • 9.3 "Excellent value."
      9.0 "90% were happy with the price of the breakfast."
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      7.1 "Great parking, according to 71%."
      10.0 "Near to public transport, according to 100%."
      9.4 "94% liked the proximity to shopping."
      9.3 "93% thought parking was inexpensive."
      9.4 "Easily accessible by car, said 94%."
      10.0 "City centre within easy reach, said 100%."
      9.0 "90% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "Excellent wellness & sports facilities."
    • 8.7 "Great service."
      9.9 "99% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      8.2 "82% were happy with the shuttle service."
      7.5 "75% said the booking process went smoothly."
    • 8.3 "Breakfast is good."
      9.0 "90% were happy with the price of the breakfast."
    • 4.5 "Rooms are not good."
      1.5 "85% said rooms were small."
      1.8 "82% didn't like the uncomfortable beds."
      2.4 "76% said the bathroom was dirty."
      2.2 "78% had problems with the shower."
      2.8 "72% criticized the small bathroom."
      3.5 "65% thought they were poorly maintained."
      3.0 "For 70%, the rooms looked old."
    • 1.9 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      1.8 "82% didn't like the uncomfortable beds."
      4.5 "55% thought it was too noisy."
      2.8 "72% criticized the small bathroom."
    View all review categories

    Overall rating

    8.1 Excellent
    based on 363 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      7.2 "Great parking, according to 72%."
      10.0 "Near to public transport, according to 100%."
      9.1 "91% thought parking was inexpensive."
      9.3 "93% liked the proximity to shopping."
    • 9.2 "Excellent value."
      9.1 "91% were happy with the price of the breakfast."
    • 8.8 "Great service."
      9.9 "99% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 8.7 "Very good internet connection."
      8.7 "87% said the wifi quality was great."
    • 8.6 "Breakfast is good."
      9.1 "91% were happy with the price of the breakfast."
    • 3.7 "Rooms are not good."
      1.0 "90% said rooms were small."
      1.4 "86% didn't like the uncomfortable beds."
      2.9 "71% thought they were poorly maintained."
      3.0 "70% said the bathroom was dirty."
    • 1.3 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      1.4 "86% didn't like the uncomfortable beds."
      4.5 "55% thought it was too noisy."
    View all review categories

    Overall rating

    8.4 Excellent
    based on 134 reviews
    • 9.5 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
    • 9.3 "Excellent wellness & sports facilities."
    • 9.2 "Excellent value."
      9.1 "91% were happy with the price of the breakfast."
    • 8.7 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 8.5 "Breakfast is good."
      9.1 "91% were happy with the price of the breakfast."
    • 4.3 "Rooms are not good."
      1.4 "86% said rooms were small."
      2.0 "80% didn't like the uncomfortable beds."
    • 1.7 "Quite uncomfortable."
      1.4 "86% said rooms were small."
      2.0 "80% didn't like the uncomfortable beds."
    View all review categories

    Overall rating

    7.5 Good
    based on 242 reviews
    • 9.4 "Excellent value."
      9.0 "90% were happy with the price of the breakfast."
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.3 "93% liked the proximity to shopping."
    • 8.4 "Great service."
      8.5 "85% said the reception staff was great."
      9.9 "99% found the staff to be very friendly."
    • 7.8 "Good breakfast."
      9.0 "90% were happy with the price of the breakfast."
    • 6.6 "Food is average."
    • 4.6 "Rooms are not good."
      1.2 "88% said rooms were small."
    • 1.7 "Quite uncomfortable."
      1.2 "88% said rooms were small."
    View all review categories

    Overall rating

    8.1 Excellent
    based on 606 reviews
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to shopping."
      9.2 "92% thought parking was inexpensive."
      8.9 "89% liked the proximity to sightseeing."
    • 9.2 "Excellent wellness & sports facilities."
    • 8.9 "Good value."
      8.6 "86% were happy with the price of the breakfast."
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 8.2 "Breakfast is good."
      8.6 "86% were happy with the price of the breakfast."
    • 4.7 "Rooms are not good."
      1.9 "81% said rooms were small."
      2.1 "79% didn't like the uncomfortable beds."
      4.6 "54% said rooms were dirty."
      2.1 "79% said the bathroom was dirty."
      1.7 "83% had problems with the shower."
      3.3 "67% criticized the small bathroom."
    • 2.7 "Quite uncomfortable."
      1.9 "81% said rooms were small."
      2.1 "79% didn't like the uncomfortable beds."
      5.0 "For only 50%, the noise level was all right."
      3.3 "67% criticized the small bathroom."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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