Overview

Prices are in Australian Dollars. close

Hotel New Station
Best Reception

1-11-11 Chuo, Matsumoto 390-0811, Japan
+81 263 353 850

$70+

Overall guest ratings

8.2/10 Excellent
based on 1,014 reviews

Review highlights

  • 9.3
  • 9.2
  • 8.8
  • 3.8

Good to know

  • Great reception
  • Train station is close
  • Friendly service

Nearby

    show all

    About

    Hotel New Station puts you within a 10-minute drive of Matsumoto Castle and Matsumoto City Museum. Guests looking for a bite to eat can check out ajian Koyo, which serves breakfast and dinner. Rooms offer flat-screen TVs, slippers, and free WiFi.

    Less More
    Hotels.com

    Amenities

    • Free Wi-Fi
    • Internet
    • Bicycle hire
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    Less More
    Reviews

    Guest reviews of Hotel New Station

    Overall rating

    8.2 Excellent
    based on 1,014 reviews
    • 9.3 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      9.4 "94% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      8.6 "Easily accessible by car, said 86%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      8.6 "Housekeeping was great, according to 86%."
      7.8 "78% said the booking process went smoothly."
    • 8.8 "Breakfast is good."
    • 7.5 "Internet works."
      7.1 "71% said the wifi quality was great."
    • 5.9 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      6.8 "Only 68% said rooms were clean enough."
      6.4 "Cleanliness of the bathroom was average, said 64%."
      5.0 "Only 50% thought the furniture was functional."
    • 3.8 "Not very comfortable."
      2.8 "72% said rooms were small."
      4.1 "59% criticized the small bathroom."
      3.8 "62% thought it was too noisy."

    Overall rating

    8.2 Excellent
    based on 446 reviews
    • 9.5 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
    • 9.0 "Excellent breakfast."
    • 5.0 "Rooms are ok."
      7.0 "70% were happy with the bathroom."
      6.1 "Beds were acceptable for 61%."
      6.6 "Only 66% said rooms were clean enough."
      5.0 "Only 50% thought the furniture was functional."
    • 3.5 "Not very comfortable."
      2.6 "74% said rooms were small."
      3.9 "61% criticized the small bathroom."
      4.0 "60% thought it was too noisy."

    Overall rating

    8.5 Excellent
    based on 121 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
    • 9.2 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
    • 9.0 "Excellent breakfast."
    • 5.7 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
    • 4.0 "Not very comfortable."
      3.2 "68% said rooms were small."

    Overall rating

    7.7 Good
    based on 111 reviews
    • 9.5 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
    • 9.0 "World class service."
    • 8.8 "Breakfast is good."
    • 8.6 "Very nice wellness & sports facilities."
    • 5.9 "Rooms are ok."
    • 3.8 "Not very comfortable."
      2.9 "71% said rooms were small."
      3.9 "61% criticized the small bathroom."

    Overall rating

    8.0 Good
    based on 334 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      8.8 "Housekeeping was great, according to 88%."
    • 8.3 "Breakfast is good."
    • 6.8 "Rooms are ok."
      7.0 "70% said rooms were clean."
    • 4.6 "Not very comfortable."
      3.0 "70% said rooms were small."
      4.1 "59% criticized the small bathroom."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Great reception"
    "Train station is close"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention

    Photos
    Map

    Map

    Close