Overview

Prices are in Australian Dollars. close

Hotel New Station
Best Reception

1-11-11 Chuo, Matsumoto 390-0811, Japan
+81 263 353 850

$60+

Overall guest ratings

8.1/10 Excellent
based on 1,017 reviews

Review highlights

  • 9.4
  • 9.2
  • 8.6
  • 4.0

Good to know

  • Train station is close
  • Friendly service

Nearby

    show all

    About

    Hotel New Station puts you within a 10-minute drive of Matsumoto Castle and Matsumoto City Museum. Guests looking for a bite to eat can check out ajian Koyo, which serves breakfast and dinner. Rooms offer flat-screen TVs, slippers, and free WiFi.

    Less More
    Hotels.com

    Amenities

    • Free Wi-Fi
    • Internet
    • Bicycle hire
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 1,017 reviews
    • 9.4 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.1 "Easily accessible by car, said 81%."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      8.2 "Housekeeping was great, according to 82%."
      9.6 "96% said the booking process went smoothly."
    • 8.6 "Breakfast is good."
    • 7.8 "Internet works."
      7.8 "78% said the wifi quality was great."
    • 5.7 "Rooms are ok."
      6.9 "For only 69%, the bathroom was ok."
      5.8 "Beds were acceptable for 58%."
      6.9 "Only 69% said rooms were clean enough."
      6.9 "Only 69% thought the furniture was functional."
    • 4.0 "Not very comfortable."
      3.3 "67% said rooms were small."
      4.3 "57% criticized the small bathroom."
      1.3 "Air conditioning was criticized by 87%."

    Overall rating

    8.2 Excellent
    based on 406 reviews
    • 9.5 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
    • 9.0 "Excellent value."
    • 8.6 "Breakfast is good."
    • 5.0 "Rooms are ok."
      3.0 "70% said rooms were small."
      4.3 "57% criticized the small bathroom."
      2.3 "For 77%, the rooms looked old."
      3.7 "63% thought they were poorly maintained."
    • 3.8 "Not very comfortable."
      3.0 "70% said rooms were small."
      4.3 "57% criticized the small bathroom."

    Overall rating

    8.6 Excellent
    based on 132 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
    • 9.3 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
    • 8.8 "Breakfast is good."
    • 6.2 "Rooms are ok."
      7.0 "70% were happy with the bathroom."
      5.8 "Beds were acceptable for 58%."
    • 4.8 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 4.5 "Not very comfortable."
      3.8 "62% said rooms were small."

    Overall rating

    7.0 Good
    based on 101 reviews
    • 9.5 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
    • 8.8 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 8.7 "Breakfast is good."
    • 8.3 "Very nice wellness & sports facilities."
    • 5.7 "Rooms are ok."
    • 4.9 "Vibe wasn't good."
    • 4.1 "Not very comfortable."
      3.4 "66% said rooms were small."
    View all review categories

    Overall rating

    8.0 Good
    based on 376 reviews
    • 9.4 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      8.6 "Housekeeping was great, according to 86%."
    • 8.4 "Breakfast is good."
    • 6.5 "Rooms are ok."
    • 4.5 "Not very comfortable."
      3.4 "66% said rooms were small."
      4.3 "57% criticized the small bathroom."
    • 4.2 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Train station is close"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention

    Photos
    Map

    Map