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Mexico City Cargo Van Hire

Driver's age: 26-65
Wed 3/7
Sat 6/7

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Cheap Cargo Van & Moving Truck Hire in Mexico City

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Top Tips for Hiring a Cargo Van in Mexico City

  • You should rent a cargo van to move items from Mexico City to another destination, make a delivery, or simply transport your family to an outdoor retreat. Mexico City cargo van rentals are easier to handle than semi trucks. They also protect cargo from weather elements, unlike pickup trucks.
  • To rent a cargo van in Mexico City, you must be at least 21 years. Most providers of Mexico City cargo van rentals charge young drivers a young renter's fee. Hence, you'll likely pay slightly more than older renters if you're below 25 years. Document-wise, you must have a driver's license that you've had for no less than 12 months, a passport or ID card as proof of identity, and a credit card for payment. If your license is not printed in English or Spanish, you must accompany it with an International Driving Permit.
  • In Mexico City, you can land at Mexico City International Airport (MEX) or Felipe Ángeles International Airport (NLU). You can rent a cargo van at either, given that they feature counters for agencies that offer various types of Mexico City cargo van rentals. At MEX, the agencies include Avis, Budget, Green Motion, Sixt, and Thrifty, while at NLU, the agencies include Mex, Dollar, Thrifty, and Mas. Given that the counters for the agencies are within the airports' terminals, you won't need a shuttle to get to them. You should reserve your preferred cargo van as early as you can. This way, you'll avoid settling on a van you don't fancy as much or missing one altogether.
  • To achieve a smooth driving experience in Mexico City, pay attention to your surrounding, given that it's easy to accidentally end up someplace you shouldn't be. Drive defensively since aggressive driving is common in the city. Many local roads don't have lines. When you come across such roads, pick a side and watch for vehicles looking to pass you. By law, foreign drivers must show documentation for themselves and the cars in their possession. Hence, keep your paperwork organized and on you at all times. In Mexico City, turn signals show other cars that they can pass on the indicated side. Go the speed limit at all times. You should not exceed 40 km/h (25 mph) in urban parts of the city, 80 km/h (50 mph) on open roads, and 100 km/h (62 mph) on highways.
  • 25% of our users found a van hire in Mexico City for $145 or less

FAQs About Hiring a Cargo Van in Mexico City

  • Are there difficult times to drive in Mexico City?

    Mexico City experiences the worst traffic in North America. Daily, this city experiences heavy traffic from 6:30 am to 10 am and from 4:30 pm to 8 pm. Avoid driving as much as you can during these times. However, if you think you will have to, install a GPS that'll help you find routes that aren't extremely congested. When in traffic, be on the lookout for passengers and cyclists maneuvering.

  • Is it safe to drive in Mexico City at night?

    Try and keep driving in Mexico City at night at a minimum. Mexico City roads aren't well-lit. However, they feature massive topes (speed bumps), potholes, and people and/or animals walking on and across the streets. These road hazards make it unsafe to drive at night.

  • Are there toll roads in Mexico City?

    Yes, there are. Mexico City is connected to various parts of the country via toll roads. Unlike most roads in the nation, toll roads are in good condition. This being the case, if you'd like to enjoy smooth journeys, stick to toll roads everywhere they're available. You can pay for the toll roads in cash or with an electronic tag like IAVE, ViaPass, TeleVia, Telepeaje-Chihuahua, and Tag-PASE. Not all toll booths accept electronic tags. US dollars and credit cards are not accepted on most toll roads, except near some tourist places.

  • How does KAYAK find such low cargo van hire prices?

    KAYAK compares cargo van hire prices from all major car hire companies such as Thrifty, Dollar, Enterprise, Hertz, Payless and more to find you the best deal.

  • How much does a cargo van hire cost in Mexico City?

    On average a cargo van hire in Mexico City costs $152 per day.

  • Which car hire companies in Mexico City hire cargo vans?

    Car hire companies in Mexico City that hire cargo vans include Deal Mobility Rent a Car and Europcar.

  • How much does it cost to hire a van for a week in Mexico City?

    On average a van in Mexico City costs $1,066 per week ($152 per day) to hire.

  • How much does it cost to hire a van long term for a month in Mexico City?

    On average a van in Mexico City costs $4,569 per month ($1,066 per week) to hire.

Mexico City Cargo Van Hire Company Reviews

MEXRENTACAR

4.4

Mediocre

42 reviews
Best rated

Cleanliness

5.0

Comfort

5.3

Pick-up/Drop-off

4.6

Value for money

4.5

5 locations in Mexico City

Show locations

Locations in Mexico City

11 de Abril 304. Escandón I Secc, Ciudad de México

+52 334 170 8243

Opening times not available

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AICM Terminal 1, Gate 2 y 8.

+52 334 170 8243

Opening times not available

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Calle 2 Sn

+52 334 170 8243

Opening times not available

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Calle Florencia 36.

+52 334 170 8243

Opening times not available

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Mexico City Downtown

Opening times not available

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Filters

Reviews

2.0 Poor

Apr 2024

KAYAK
There were no cars

2.0 Poor

Dec 2023

KAYAK
Fue la peor experiencia. Nosotros solicitamos el auto a las 9. Llegamos a retirar el auto a las 10, ya que se retrasó una hora el viaje. Y me quisieron cobrar por llegar una hora después, a pesar de en en sus términos puedo llegar hasta 6 horas más tarde. Pero me dijeron que por haberlo contratado por kayak/priceline tenía q atenerme a sus términos. Les muestro q los términos de kayak/priceline no dice q el tiempo de espera es solo de una hora, sin embargo no les importo. Nos maltrataron y nos dijeron q no nos podemos quejar en su país. Les pagamos lo que pedían y tuvimos q esperar 40 minutos más el auto. Y cuando llega nos dicen que nos cancelan el contrato. Por lo que nos cancelaron el contrato y no nos devolvieron el dinero, ya que lo contratamos con uds y no con ellos. Nos amenazó que hasta nos iba a deportar si nos seguíamos quejando. Tuvimos que irnos a otra rentadora.

2.0 Poor

Nov 2023

KAYAK
They didnt give me the car, they had a pick up time that was wrong.

2.0 Poor

Nov 2023

KAYAK
When I arrived at the pickup location, they didn't have a car for me and told me they didn't have a reservation for me. So, I had to move all my plans and assume all the additional costs that the inconvenience caused to me. Renting a car in Mexico is a complete mess. The cars are so basic. Police are waiting for you at the exit of the rental car location to fine you for a random reason they will make up. The insurance is extremely expensive. There are so many reason more I don't recommend to rent a car in Mexico.

2.0 Poor

Nov 2023

KAYAK
Scam with mandatory insurance 500% more than rental fee

8.0 Very Good

Oct 2023

KAYAK
The rental price was very low, but insurance is quite high. The car was old a bit. Could be more cleaner.

1 out of 11

Budget

4.4

Mediocre

36 reviews

Cleanliness

5.0

Comfort

4.6

Pick-up/Drop-off

4.4

Value for money

4.3

4 locations in Mexico City

Show locations

Locations in Mexico City

Benito Juarez

+52 55 5784 3011

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Calle 3 55 Sta Fe,zedec Sta Fe

+52 556 916 8159

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00
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Dakota 95 Col. Napoles

+52 55 1107 7838

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00
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Paseo De La Reforma

+52 55 3000 1771

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00
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Reviews

2.0 Poor

Apr 2024

KAYAK
I made a rented two urvans and they never had them.

2.0 Poor

Jan 2024

KAYAK
They didn’t actually have a car to rent. Had to find another rental company

2.0 Poor

May 2021

KAYAK

Pros:

Nothing

Cons:

I did not get the car. My reservation was canceled 10 minutes before the pickup time

2.0 Poor

Feb 2021

KAYAK

Cons:

They’re not honest and they don’t explain nothing and they got a bad customer service

2.0 Poor

Dec 2019

KAYAK

Cons:

They wanted me to pay a high deposit fee of more than $3000.00 dollars otherwise Ineeded to get different rental rate. They wasted my time and they only gave me a hard time!!!

4.0 Mediocre

Nov 2019

KAYAK

Pros:

Office was clean and easy to get to.

Cons:

The car I reserved was not there. I needed an automatic, any automatic. Kayak showed this location as having several automatic transmission cars, one that I reserved. But when I went to pick up the car, they were totally out. So I had to book from Hertz at the airport and we were put about 3 hours behind schedule due to commute, etc.

1 out of 9

Thrifty

2.8

Cleanliness

4.0

Comfort

3.0

Pick-up/Drop-off

2.3

Value for money

3.0

16 locations in Mexico City

Show locations

Locations in Mexico City

90 Col, Bosques De La Lomas

+52 800 021 2277

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
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Alvaro Obregon 23

180 0021 2277

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
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Av Canal De Tezontle 1520

+52 800 021 2277

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
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Av Capitan Carlos Leon

+52 800 021 2277

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Av Paseo De La Reforma

+52 800 365 1111

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
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Av Patriotismo 85

+52 800 021 2277

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00
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Av. Ferrocarril Hidalgo

+52 800 021 2277

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Ave, Vasco De Quir #3900

+52 800 021 2277

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00
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Ave. Paseo De La Reforma # 322

+52 555 207 1100

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
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Blvd Avila Camacho #1834

+52 800 021 2277

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00
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Calz Acoxpa 438

+52 800 021 2277

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
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Campos Eliseos 218

+52 555 786 8268

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
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Ejercito Nacional 843b

+52 800 021 2277

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00
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Julio Verne #3

+52 800 021 2277

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
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Leibnitz 100 Local 11

+52 800 021 2277

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00
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Paseo De La Refomra 243

+52 800 021 2277

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00
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Filters

Reviews

2.0 Poor

Jan 2024

KAYAK
We arrived and they did not had a car for us. They say it was subject to availability. I will never rent from thrifty ever again.

4.0 Mediocre

Feb 2021

KAYAK

Pros:

Car was clean and relatively new.

Cons:

Car had no gas in it when picked up. (Red light on). One of the wheels didn’t have air pressure with pressure notification light on at pick up. No credit was given when car was returned with Kore than half tank more at return. Credit card info was stolen from the system by someone who was trying to charge the card for other purposes.

5.2 Fair

Mar 2020

KAYAK

Pros:

Clean and new car

Cons:

Quicker pick up and drop off Cheaper insurance options

5.2 Fair

Jan 2019

KAYAK

Pros:

The car did sit all of the people that we had in our party, but, we were not informed that you cannot have anyone under the age of 12 sitting in the front middle seat.

Cons:

When we arrived, they did not have our car available, even though we had a reservation. Our plane was delayed and their response was well you were not here at the time of the reservation. We had to wait an hour for a vehicle and nobody explained the huge price increase for insurance coverage until we were picking up the car.

2.0 Poor

Dec 2018

KAYAK

Pros:

Nothing

Cons:

I was not notified and my time wasted

2.0 Poor

Dec 2018

KAYAK

Cons:

They did not hold my reservation. I was told there were no cars available and there would not be any until five days later.

1 out of 11

Alamo

2.6

Cleanliness

3.2

Comfort

2.9

Pick-up/Drop-off

2.6

Value for money

2.7

7 locations in Mexico City

Show locations

Locations in Mexico City

Ave Patriotismo 69

+52 55 5276 9844

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00
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Domestic Arrival Terminal 2

+52 55 5786 8077

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
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International Arrivals

+52 55 5786 8077

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
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International Arrivalsterminal

+52 55 5786 8077

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
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Javier Barros Sierra 540

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Mexico Intl Airport Av Capitan

+52 55 5786 8077

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
View deals

Paseo De La Reforma 325

+52 55 5207 5195

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00
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Filters

Reviews

2.0 Poor

May 2021

KAYAK

Pros:

Nothing, everything was wrong with my reservation. The Car, the price, the extra fees, the knowledge of the personnel at the pickup

Cons:

I reserved a 7 seat car and they offered me a 5 seat truck because they don't have 7 seat car on their inventory. Alamo doesn't have 7 seat cars or trucks. They have only 5 seat cars. I don't know why Kayak - Alamo offers 7 seat cars to customers and they don't have cars with that capacity. I called in advance Alamo to ask for extra insurance fees and an agent at their contact center confirmed there are no extra insurance fees because my reservation has included insurance and reservation fees, but at the pick-up location, they charged no refundable 2,000 dollars for the insurance fee plus 1,500 dollars refundable retention fee on my credit card. Clearly, the agent at the front desk was inexperienced and constantly he was asking my questions to his coworker. Finally, I asked him to call his manager to try to solve my questions. Also, The manager did not know Kayak is offering 7 seat trucks and did not know about the high insurance fees. The worst car rental experience. Poor customer service and lack of professionalism. Pick up location: Mexico City

2.0 Poor

May 2021

KAYAK

Pros:

nothing

Cons:

there was no availability for cars when I got there

2.0 Poor

Apr 2021

KAYAK

Cons:

Our flight was delayed and the Alamo office was closed in the terminal we arrived in (terminal 2). We went directly and as quickly as we could to the old terminal where the office was open. We got there a little after 3pm and they refused to honor the rental. Quadrupled the price and told us we were too late for the original quote. We did not get a car and it made our trip a bit challenging. Very frustrating.

2.0 Poor

Mar 2021

KAYAK

Cons:

Did not have a car reserved for me, had my reservation but said they don’t hold them through this site.

2.0 Poor

Jan 2021

KAYAK

Pros:

The staff was awful, rude, dismissive.

2.0 Poor

Jan 2021

KAYAK

Cons:

The rarte was diferente From your website when ingot to the Alamo counter Very disappointed

1 out of 14

National

9.3

Wonderful

24 reviews

Cleanliness

9.3

Comfort

9.3

Pick-up/Drop-off

9.3

Value for money

9.3

6 locations in Mexico City

Show locations

Locations in Mexico City

Autopista Mexico Toluca 1235

+52 55 5292 1166

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00
View deals

Ave Paseo De La Reforma No 231

+52 55 5703 2222

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00
View deals

Circ. Cd. Aeroportuaria Lt 3

+52 55 4737 7980

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

International Airport

+52 55 5786 9026

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Manuel Avila Camacho 1822

+52 55 5393 1441

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00
View deals

Parroquia 1056 Col Santa Cruz

+52 55 9183 7719

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
Sunday00:00 - 23:59
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Reviews

10.0 Wonderful

Aug 2019

KAYAK

Pros:

Miguel and Diana were very friendly and hekofuy

Cons:

Everything was super

4.0 Mediocre

Apr 2019

KAYAK

Cons:

They charged me for a missing tool in the spare tire what of course wasn’t ever there. I checked damage to the car before renting not tools and etc. I just trusted the person who gave the car. The trunk was never opened

2.0 Poor

Nov 2017

KAYAK

Pros:

Nothing..

Cons:

The lady at the counter texting without telling me what's going on. After 15 mins waiting, confirmed to me that there were no cars available at their lot despite my reservation months in advance.

2.0 Poor

Nov 2017

KAYAK

Pros:

Nothing

Cons:

They overbooked themselves and canceled my reservation.

2.0 Poor

July 2017

KAYAK

Pros:

I didn't like it

Cons:

The representative that was at the car rental booth was on his phone the whole time since we arrived. After 10 mins on the phone with a sarcastic smile he just said, we are very sorry but, we ran out of cars" how do you run out of cars when you have booked one in advance. Horrible service, will never book through them again. After reading the reviews below, I would have never gone through this rental place. I totally agree with the previous reviews.

2.0 Poor

June 2017

KAYAK

Pros:

Price was supposed to be great

Cons:

Unfortunately, I didn't get National's great price because the child seats I reserved (and confirmed by phone twice in the week before the rental) were not available. The guy at the desk didn't much seem to care, either. So I was left to waste an hour hauling luggage up and down the row of counters trying to find another company with the child seats, which ended up being three times the price that National had promised.

1 out of 7

Enterprise Rent-A-Car

5.6

Cleanliness

6.1

Comfort

5.8

Pick-up/Drop-off

5.7

Value for money

5.6

5 locations in Mexico City

Show locations

Locations in Mexico City

Autopista Mexico-toluca #1235

+52 55 5292 1166

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
Sunday00:00 - 23:59
View deals

Ave Paseo De La Reforma No 231

+52 55 5703 2222

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00
View deals

International Airport

+52 55 5786 9026

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Manuel Avila Camacho 1822

+52 55 5393 1441

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00
View deals

Parroquia 1056 Col Santa Cruz

+52 55 9183 7719

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
Sunday00:00 - 23:59
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Filters

Reviews

4.0 Mediocre

Mar 2020

KAYAK

Pros:

The woman who helped me was exceptional!

Cons:

The system said $1.50 for the day, that was not true. The car was not full: within two blocks, the first line was down. There were no manual transmissions available...

2.0 Poor

Jan 2020

KAYAK

Pros:

Car was not available. The reservation through Kayak was completely useless and jeopardized my entire trip. I will never use it again.

Cons:

Yes, everything!

10.0 Wonderful

Oct 2019

KAYAK

Pros:

Everyone was friendly, well mannered and very professional.

Cons:

Everything was so nice, that I can not find one thing to suggest to do better.

10.0 Wonderful

Sept 2019

KAYAK

Pros:

Great car, good value.

Cons:

Insurance coverage could have been more clearly explained.

2.0 Poor

Nov 2018

KAYAK

Cons:

I reserved the cars, and enterprise did not have the cars. They stated that the online services did not coincide with actual car availability, and didn't have any cars

1 out of 2

Infinity Car Rental

5.6

Cleanliness

8.4

Comfort

7.6

Pick-up/Drop-off

6.8

Value for money

4.4

One location in Mexico City

Show locations

Locations in Mexico City

Aeropuerto internacional de la Ciudad de México, Av. Capitán Carlos León .

+52 998 886 3145

Opening times not available

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Filters

Reviews

2.0 Poor

June 2024

KAYAK
They made me pay for insurance even though my cc covered it, they handed me a car that had a tank at less than 3/4 gas, they were impossible to find for the return(no signage or address on the paperwork), they were argumentative and unprofessional. Not all of the employees treated us poorly, but Axel was horrible to deal with.

4.0 Mediocre

Sept 2023

KAYAK
They added charges and explanation was not proper

1 out of 1

Avis

4.7

Mediocre

9 reviews

Cleanliness

6.4

Comfort

6.0

Pick-up/Drop-off

3.7

Value for money

5.2

7 locations in Mexico City

Show locations

Locations in Mexico City

Anotonio Dovali Jamie 70

+52 55 5292 7699

Monday08:00 - 19:0016:00 - 18:00
Tuesday08:00 - 19:0016:00 - 18:00
Wednesday08:00 - 19:0016:00 - 18:00
Thursday16:00 - 18:0008:00 - 19:00
Friday08:00 - 19:0016:00 - 18:00
Saturday08:00 - 19:00
View deals

Av. Capitan Carlos Leon

+52 55 5762 3262

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Av. Juarez #70

+52 55 5130 5300

Monday16:00 - 18:0008:00 - 19:00
Tuesday08:00 - 19:0016:00 - 18:00
Wednesday08:00 - 19:0016:00 - 18:00
Thursday16:00 - 18:0008:00 - 19:00
Friday08:00 - 19:0016:00 - 18:00
Saturday08:00 - 19:00
View deals

Campos Eliseos 185,col Polanco

+52 55 5280 1301

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00
View deals

Paseo De La Reforma 296

+52 55 5511 2228

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00
View deals

Radisson Hotel -Cuspides #53

+52 555 606 4211

Monday16:00 - 18:0008:00 - 19:00
Tuesday16:00 - 18:0008:00 - 19:00
Wednesday16:00 - 18:0008:00 - 19:00
Thursday08:00 - 19:0016:00 - 18:00
Friday16:00 - 18:0008:00 - 19:00
Sunday08:00 - 19:00
View deals

World Trade Ctr-C Montecito #38-MX

+52 559 000 4405

Monday16:00 - 18:0008:00 - 19:00
Tuesday08:00 - 19:0016:00 - 18:00
Wednesday08:00 - 19:0016:00 - 18:00
Thursday08:00 - 19:0016:00 - 18:00
Friday16:00 - 18:0008:00 - 19:00
Saturday08:00 - 19:00
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Reviews

2.4 Poor

Dec 2019

KAYAK

Pros:

Pick - Up Staff was available.

Cons:

1. Drop off Staff was fast but checked the car 3 times to try and find dents or scratches to charge extra for. 2. After driving 1.5 hrs out of the city, the Key FOB started to malfunction and was sporadic in sending the single to start the car or lock/unlock the doors. This was anxiety producing as we were traveling for several days outside of the city. 3. Tire pressure light was on constantly 4. Car felt cheap even though it was a full-size sedan. 5. Car lacked power to merge on/off highways well and could barely make it up steep hills.

4.0 Mediocre

Dec 2018

KAYAK

Cons:

I strongly recommend against renting a car from this location. I recently rented from this location and couldn't regret it more. I'm an Avis Preferred member who frequently rents cars for both business and personal travel in the US and abroad. I've rented cars in Jordan, Turkey, South Africa, and Georgia among other countries (just to offer some perspective). I waited over an hour at this location to receive my rental, which caused me to have to cancel plans; and on my return it took another forty-five minutes, which caused my taxi fare to double in price while I waited. The act of picking up a rental should never cause a customer to have to cancel appointments. Unfortunately, this isn't the worst of it. Upon my return, the employees claimed damage to a tire -- a "bump in the rubber" to be precise. The tire was is perfect working condition; again, the tire was not flat. When inspecting the vehicle before taking possession, the employees did not mention a need to inspect the tires, even after I prompted confirmation that we had reviewed all the necessary components of the vehicle. To summarize, the employee with whom I inspected the vehicle told me we'd covered everything and it was not necessary to inspect the tires, but upon return they changed their story and claimed damage. I had fortunately purchased full insurance (which absurdly tripled the cost of the rental), so this claim is of minor detail to me at this point. But I write this review to caution others from renting here, as I suspect that the employees will invent damage in order to charge you additional fines. The entire exchange seemed very much a scam, so consider your rental carefully and if possible, go elsewhere for a car in Mexico City. A final note: Avis Customer Service, whom I called to speak with about this experience, had little to say and offered nothing in the way of remedying this experience of mine. When renting from a known company, one expects consistent experience regardless of city or country, otherwise, I'd just rent from a locally-owned company and pay less. In short, I'd recommend another rental company altogether.

7.6 Good

Sept 2016

KAYAK

Pros:

Muy buen carro, confortable, perfectas condiciones,

Cons:

Altísimo costo de arrendamiento, pocas opciones de vehículos en punto de entrega, servicio entrega no muy bueno

1 out of 3

NU Car

4.5

Mediocre

1 review

Cleanliness

6.0

Comfort

6.0

Pick-up/Drop-off

6.0

Value for money

3.5

One location in Mexico City

Show locations

Locations in Mexico City

Direccion Av. Sonora casi esquina Texcoco Colonia Peón de los Baños, Delegación V. Carranza, CDMX

Monday07:30 - 20:00
Tuesday07:30 - 20:00
Wednesday07:30 - 20:00
Thursday07:30 - 20:00
Friday07:30 - 20:00
Saturday07:30 - 20:00
Sunday07:30 - 20:00
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No reviews available

Europcar

4.2

Mediocre

22 reviews

Cleanliness

4.2

Comfort

4.4

Pick-up/Drop-off

3.9

Value for money

3.9

4 locations in Mexico City

Show locations
from$151/day

Locations in Mexico City

Aeropuerto Internacional Felipe Angeles. Local LLANL -06 Llegada Nacional, Circuito Exterior Mexiquense km 33 Santa Lucia, Zumpango de Ocampo, Méx.

Opening times not available

View deals

Av. Capitán Carlos León , Peñón de los Baños, Venustiano Carranza, CP 15620, Ciudad de México, CDMX.

+52 55 1560 1773

Opening times not available

View deals

Guillermo Gonzalez Camarena 1205

+52 55 5161 2721

Opening times not available

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Oficina Virtual en Ciudad de México CDMX, solicitar el servicio al teléfono (55) 55 2510 96

Opening times not available

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Filters

Reviews

2.0 Poor

Apr 2024

KAYAK
Terrible service; they made us pay for many unnecessary things and were very slow and unprofessional. We will never rent again with them

2.0 Poor

Apr 2024

KAYAK
We didn't end up renting the car. When we arrived, they told us if we do t pay $600 for their separate insurance, we have to pay $36000 US to cover the entire car, even though we have coverage with a credit car. The car would have ended up being over $1200 for a week. We will never book with Europcar again.

2.0 Poor

May 2021

KAYAK

Pros:

Nothing

Cons:

They false advertise. They had quoted me $118 for the whole week. When I arrived, they want to force you to take their “protection”. The rate went from $118 to over $500 It is a scam. There was another foreign customer there that was facing the same issue, These company is dishonest and want to take advantage of their customers. Stay away

2.0 Poor

Jan 2021

KAYAK

Cons:

We never got a car!! It was a scam!

4.8 Mediocre

Nov 2019

KAYAK

Cons:

It took a while to convince the overzealous agent to accept my credit card's CDW. He would just not acquiesce that Mexico City is indeed covered under worldwide CDW. Dropping off was quite hard to find where exactly to drive at the airport because there are no signs anywhere. The car could've had an electronic lock.

2.0 Poor

May 2018

KAYAK

Cons:

Simplemente no recibi ningun carro que porque no tenian disponible y que en una si queria esperar en el transcurso del dia para ver si alguna unidad quedaba disponible

1 out of 6

Ace

4.2

Mediocre

1 review

Cleanliness

4.7

Comfort

4.2

Pick-up/Drop-off

3.7

Value for money

3.7

2 locations in Mexico City

Show locations

Locations in Mexico City

Calle Atenas 44 Colonia Juarez

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00
View deals

Calle Florencia 36

+52 33 4624 2114

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00
View deals

Filters

No reviews available

Firefly

4.0

Mediocre

5 reviews

Cleanliness

4.0

Comfort

4.0

Pick-up/Drop-off

4.0

Value for money

4.0

4 locations in Mexico City

Show locations

Locations in Mexico City

Av Capitan Carlos Leon Sn T2

0180 0709 5010

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Av Capitan Carlos Leon

0180 0709 5010

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
View deals

Av Texcococ Sn

0180 0709 5010

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Hotel Camino Real Polanco Leibinitz No.100 Local11,Col. Nueva Anzures Delegaciòn Miguel Hidalgo

+52 800 405 7000

Opening times not available

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Filters

Reviews

2.0 Poor

Jan 2021

KAYAK

Cons:

Less extortionate required additional insurance

2.0 Poor

July 2019

KAYAK

Cons:

After checking in with my reservation at the airport office, (I’d reserved a minivan for my family of 6) ai arrived at the lot they said they don’t have a van because it broke and won’t have another (or anything else to fit 6 people) for two days. So I walked to Hertz and got a great experience.

2.0 Poor

Jan 2019

KAYAK

Cons:

When I arrived they didn’t have the reserved type of car. I could get a smaller car at the same price, discount was not possible nor was a higher category car. Apparently this is a typical scam done by this locally owned branch of Firefly, they attract customers with low prices online and expect them to take something smaller for the same price as they don’t have much choice after a long flight standing there with suitcases etc. Kayak should be ashamed you give these types of criminals a platform for their scams. I will not use Firefly or Kayak again. SCAM!

8.4 Very Good

Nov 2018

KAYAK

Pros:

The price, the car, the agents. The car was in good condition, the agents were friendly the check out process was quick and easy

Cons:

The check-in took 1 hour and 20 and we were the only people there. When I declined their insurance, which was more than the car rental itself, they physically charged my credit card the whole estimated price of the car ($300.000.00 Mexican pesos)

1 out of 2

Mas By Mex

4.0

Mediocre

1 review

Cleanliness

4.0

Comfort

4.0

Pick-up/Drop-off

4.0

Value for money

4.0

2 locations in Mexico City

Locations in Mexico City

AICM Terminal 1 Gate 2 and 8

+52 33 4170 8243

Opening times not available

Calle Florencia 36

+52 33 4170 8243

Opening times not available

Filters

No reviews available

Sixt

3.6

Cleanliness

3.5

Comfort

3.5

Pick-up/Drop-off

4.3

Value for money

3.5

4 locations in Mexico City

Locations in Mexico City

AV. Capitan Carlos Leon, AICM

+52 55 1560 0895

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Av Paseo de la Reforma 1

+52 55 5546 5003

Monday15:00 - 18:0008:00 - 19:00
Tuesday08:00 - 19:0015:00 - 18:00
Wednesday08:00 - 19:0015:00 - 18:00
Thursday08:00 - 19:0015:00 - 18:00
Friday15:00 - 18:0008:00 - 19:00
Saturday08:00 - 19:00

Av. Capitan Carlos de León

+52 55 1560 0897

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Ave Santa Fe 170

+52 55 5292 0609

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00

Filters

Reviews

2.0 Poor

Mar 2021

KAYAK

Pros:

Nothing. Sixt sent us a SMS to tell us that the car would be ready at pick up time and asked to call them. I called and told me that the car was not available due to maintenance issue. First they blamed the broker Expedia and then they aknowledged the mistake was on their side. They did not even try to find a replacement car or solution.

Cons:

Everything

2.0 Poor

Nov 2018

KAYAK

Cons:

Upon arrival at the Mexico City airport Sixt rental company, I was told that there were no cars available. I explained to the representative that I had a reservation and she apologized stating that all cars had been checked out. Due to this error, I had to take. 2.5 hour bus ride to my destination followed by the same bus ride the next morning. I was extremely disappointed and inconvenienced. I will never use this company aagin.

6.8 Okay

Nov 2016

KAYAK

Pros:

Pick up was typical. The vehicle was brand new and perfect for what we needed. The staff was very good.

Cons:

There is a hidden refundable deposit fee of $1700 US dollars they charge at the rental office that was nowhere mentioned on the website.The Mexico city airport which is huge, is extremely difficult to navigate. No clear signage so it was impossible to relocate the drop off point. I was afraid I was going to miss my flight so I just left the vehicle curbside at the terminal, found the terminal rental office handed them the key and told them to deal with it.

Hertz

2.8

Cleanliness

4.4

Comfort

3.5

Pick-up/Drop-off

3.2

Value for money

2.6

17 locations in Mexico City

Locations in Mexico City

Av Capitan Carlos Leon

+52 800 709 5000

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Av P De La Reforma 243 Local 5

+52 800 709 5000

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00

Av Patriotismo 85

+52 800 709 5000

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00

Av Vasco De Quiroga #3900

+52 800 709 5000

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00

Blvd Avila Camacho #1834

+52 800 709 5000

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00

Calz Acoxpa 438

+52 800 709 5000

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00

Campos Eliseos 295

+52 800 709 5000

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00

Campos Elíseos 295, Polanco, Polanco IV Secc

0180 0709 5000

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00

Circuito Circunvalacion Ote

+52 800 709 5000

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00

Eje Central Lazaro Cardenas

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00

Guillermo Gonzalez Camarena

+52 800 709 5000

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00

Leibnitz 100 Local 11

+52 800 709 5000

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00

Miguel Angel De Quevedo

+52 800 709 5000

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00

Municipio Libre 450

+52 800 709 5000

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00

Periferico Sur 3647

+52 800 709 5000

Monday09:00 - 17:0016:00 - 18:00
Tuesday16:00 - 18:0009:00 - 17:00
Wednesday09:00 - 17:0016:00 - 18:00
Thursday09:00 - 17:0016:00 - 18:00
Friday16:00 - 18:0009:00 - 17:00
Saturday09:00 - 17:00

Plaza Antara

+52 800 709 5000

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00

Via Dr Gustavo Baz No 4001 Col

+52 800 709 5000

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00

Filters

Reviews

2.0 Poor

Jan 2024

KAYAK
Completly unreliable and not trustworthy. We booked a car the night before and called half an hour before the scheduled pick-up only to arrive at Hertz where they told us that no cars were available.

2.0 Poor

Nov 2023

KAYAK
Total scam, ended up with extreme extra charges and fees

2.0 Poor

Apr 2021

KAYAK

Cons:

The price I thought I was paying and the price at the counter was triple. Why can’t the website be clear regarding cost?

5.2 Fair

Jan 2020

KAYAK

Cons:

No car was available even with my reservation

4.4 Mediocre

Jan 2019

KAYAK

Cons:

I rented a car with a B class, but when I arrived they told me that they didn’t have that size and there were only two kinds left with a high price.

10.0 Wonderful

Jan 2017

KAYAK

Pros:

Todos los trabajares de Hertz se portaron de la manera mas atenta ,el auto limpio,la cuota del carro fue la que me prometieron ,asistencia para regresar al aeropuerto en fin muy buen servicio.

Dollar

2.7

Cleanliness

3.1

Comfort

3.2

Pick-up/Drop-off

2.7

Value for money

2.7

15 locations in Mexico City

Locations in Mexico City

90 Col, Bosques De La Lomas

+52 800 365 1111

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00

Alvaro Obregon

+52 612 122 6060

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Av Canal De Tezontle 1520

+52 800 365 1111

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00

Av Capitan Carlos Leon

+52 800 365 1111

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Av Paseo De La Reforma

+52 800 365 1111

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00

Av Patriotismo 85

+52 800 365 1111

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00

Av. Ferrocarril Hidalgo

+52 800 365 1111

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Ave, Vasco De Quir #3900

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00

Blvd Avila Camacho #1834

+52 800 365 1111

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00

Calz Acoxpa 438

+52 800 365 1111

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00

Dinamarca #62

+52 555 546 6727

Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday08:30 - 18:30

Ejercito Nacional 843b

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00

Julio Verne #3

+52 800 365 1111

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00

Leibnitz 100 Local 11

+52 800 365 1111

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00

Paseo De La Refomra 243

+52 800 365 1111

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00

Filters

Reviews

2.0 Poor

Apr 2024

KAYAK
Bad. I had a reservation for a van. Once i got to the place i was told the war was not available. Then i had to rent 2 cars at a price and pick them up 2 hours later. When i went to pick up the cars they had different cars with different prices. All to take advantage of the tourist. Bad experience.

2.0 Poor

Jan 2020

KAYAK

Pros:

Nothing

Cons:

When we arrived at the address for dollar, there was a rental place called firefly (never heard of them). They said my car was ready, but that the insurance was 100% over the rental price, and that there was no other way. So, a 900 rental was 1800x obviously trying to take advantage of us because of the dates. They said my booking did appear on their system but the price was other than the one stated. When I started arguing with them, a manager was called, and he said he could lower it a couple of dollars. I did not fall for their scam, and left without a car; I preferred to call an uber. Never again will I rent with either company, and you should be aware, they are using your app to scan people.

3.2 Poor

Mar 2019

KAYAK

Pros:

no line.

Cons:

return directions to their lot. accurate car rental. quicker car availability. we had to wait for the car.

2.0 Poor

Jan 2019

KAYAK

Pros:

Dollar Car had no cars available even though I had a reservation. I don’t think they had one to begin with.

3.6 Poor

Apr 2018

KAYAK

Pros:

Car given was not what we reserved. I reserved a suburban and got a Ford Explorer after waiting 2.5 hours for the suburban to show up and had my 80 year old Mother with me

Cons:

They charged me $230 US per day insurance. A major rip off as the insurance was more then the vehicle rental. Would NOT recamend and I’m sure I’ll get no response to my issues

2.0 Poor

Mar 2018

KAYAK

Pros:

For 3 times less then dollar

Cons:

None

Economy Rent a Car

2.7

Cleanliness

3.7

Comfort

3.7

Pick-up/Drop-off

2.7

Value for money

3.0

2 locations in Mexico City

Locations in Mexico City

Av. Sonora Casi Esq. Texcoco Col. Penon De Los Banos Del

+52 998 253 6112

Opening times not available

Dinamarca 62 Col. Juarez (Zona Rosa) Del. Cuathemoc

Opening times not available

Filters

Reviews

2.0 Poor

Mar 2017

KAYAK

Pros:

Nothing

Cons:

They lied and said they only had one car. The company is corrupt. My license plate was stolen and the are charging me?

GREEN MOTION

2.6

Cleanliness

2.8

Comfort

2.8

Pick-up/Drop-off

2.8

Value for money

2.8

5 locations in Mexico City

Locations in Mexico City

443, Sur 103

Opening times not available

Calle Juan Guillermo Villasana # 123

+52 55 2235 2278

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Interior Hotel Sheraton

+52 55 1664 6456

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00

Mexico City Benito Juarez Intl Airport - Terminal 2 Ambulatorio planta baja Entre puertas 3 y 4 local all-35

Opening times not available

Mexico Reforma C Atenas No44 Col Juarez

+52 555 291 8872

Opening times not available

Filters

Reviews

2.0 Poor

Sept 2019

KAYAK

Cons:

No car available, still not refunded. Inadmissible. When I contacted green motion they told me that I had to see directly with you because they did not have my credit card.

keddy by Europcar

2.6

Cleanliness

6.3

Comfort

4.3

Pick-up/Drop-off

4.6

Value for money

4.0

3 locations in Mexico City

Locations in Mexico City

Av.Paseo De La Reforma 208 Local A- Colonia Juarez,Delegacion Cuauhtemo

Opening times not available

Benito Juarez International Apt- International Arrival Hall

+52 55 1560 1773

Opening times not available

Guillermo Gonzalez Camarena 1205

Opening times not available

Filters

Reviews

2.0 Poor

Apr 2023

KAYAK
Keddy Eurocar raised the price of my rental once I got there.

Advantage

2.6

Cleanliness

3.5

Comfort

3.5

Pick-up/Drop-off

2.3

Value for money

2.0

One location in Mexico City

Locations in Mexico City

Mexico City Int`l A/P Europcar Europcar Int`l Arrivals Hall

+52 961 153 6098

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00

Filters

Reviews

2.0 Poor

Apr 2024

KAYAK
They did not honor our reservation. Eurocar had us there for about an hour that they could not find our reservation. They did not help us rent another car just told us they did not think it would be good for us since all the could do for us was a car 10 times the price. Plus insurance once I called the number for customer service it was them as well and they said that there system would may be update in an hour and see if they could find it. Very disappointed since it was a complete failure.

2.0 Poor

Jan 2024

KAYAK
The information you provided on the rental agency was wrong. Although the agency of my reservation was Advantage, that was handled by a different agency. The confirmation you provided on my reservation indicated another agency for that (Europcar) but that was wrong too. After asking different people in the airport and searching through my cell phone, I discovered that the actual agency that handled my reservation was MEX Rent a Car, which was not indicated in any of the information I received from you. Even worse, although that agency had my reservation, it didn't have any cars available when I finally reach their offices in a location outside the airport.

2.0 Poor

Dec 2023

KAYAK
They took so many time to give me the car, I got late to my appointment. They charged me tree times the amount becomes of the assurance that no one said before.

2.0 Poor

Nov 2023

KAYAK
The car rental doesent exist

2.0 Poor

Sept 2019

KAYAK

Pros:

Nothing

Cons:

They are cheering with the prices

5.2 Fair

July 2019

KAYAK

Pros:

Car was clean and almost new.

Cons:

You must consider the price listed in the page is not real, you must pay an expensive insurance, that in my case I was forced to take it, else I would not get the car. Never buy the insurance provided by Alliance, as that was not accepted by the company. Totally disappointed.

E-Z Rent-A-Car

2.4

Cleanliness

2.6

Comfort

3.3

Pick-up/Drop-off

2.0

Value for money

2.0

One location in Mexico City

Locations in Mexico City

Mexico City International Airport

+52 551 560 0089

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

Reviews

2.0 Poor

Apr 2019

KAYAK

Pros:

NOTHING. My experience was horrible

Cons:

Well they were trying to over charge me, therefore I ended up NOT renting the car from the agency

2.0 Poor

Apr 2017

KAYAK

Cons:

The car I reserved wasn't available and I had to take the only available option. Which, of course, it was more expensive.

3.2 Poor

Nov 2016

KAYAK

Pros:

It was a car.

Cons:

They gave me the car with almost no fuel, had to wait an hour and a half just to get the car when there was only 1 other family in front of the line, and when someone crashed into me on the road they didn't pick up the phone to call the insurance that covered the car. Never renting from here again.

Payless

2.2

Cleanliness

2.5

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

3.1

5 locations in Mexico City

Locations in Mexico City

Av Capitan Carlos Leon

+52 55 5784 3011

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Calle 3 #55, Santa Fe

+52 555 292 7934

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00

Dakota 95 Col. Napoles

+52 55 1107 7838

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00

Paseo De La Reforma

+52 55 3000 1771

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00

Perif. Blvd. Manuel A Camacho

+52 55 5562 1703

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00

Filters

Reviews

2.0 Poor

Mar 2021

KAYAK

Pros:

Nothing

Cons:

They could have a car to rent. When I arrived they didn’t give me any card. Tried to charge me 3 times more so o said I don’t want the car. This is terrible

2.0 Poor

Aug 2017

KAYAK

Pros:

Nothing because I didn't rented the car

Cons:

They lie about the price I don't understand why kayak said a price so cheap and pay less rental car no respect that price I think that is a shame of both companies I'm not going to do any more business with ether one !!!

2.0 Poor

Jan 2017

KAYAK

Pros:

N/A

Cons:

Wasn't able to communicate with anybody in Mexico City to confirm.Phone number in Mexico City does not exist.

5.2 Fair

Jan 2017

KAYAK

Pros:

The car was clean.

Cons:

The employees were mostly rude except for one girl but they did not offer solutions until I said I was going to call PROFECO, the mexican consumer protection services agency. They said that they had no connection to kayak whatsoever.

4.0 Mediocre

Jan 2017

KAYAK

Cons:

The rate we had confirmed by Kayak was in another universe to what they charged when we arrived. They also said they did not have a record of our booking or a car...although they later found one. Full insurance (although if you have an accident it is not full insurance) is required. My understanding is they were at the airport but they were half hour taxi ride away.

2.0 Poor

Jan 2017

KAYAK

Pros:

Nothing bad service

Cons:

They didn't have my reservation They mentioned problems with the system and they offer me a car very expensive I do not rent the car

America Car Rental

2.0

Cleanliness

4.0

Comfort

4.0

Pick-up/Drop-off

4.0

Value for money

2.0

3 locations in Mexico City

Locations in Mexico City

Calle Dinamarca No 62. Col. Juárez - Zona Rosa (Entre Marsella y Liverpool)

+52 998 253 6112

Opening times not available

Direccion Av. Sonora casi esquina Texcoco Colonia Peñón de los Baños, Delegación V. Carranza, CDMX

+52 998 253 6112

Opening times not available

Sinaloa 31 Col. Peñon de los Baños Int Hotel Courtyard Marriot

+52 551 560 0089

Opening times not available

Filters

No reviews available

Fox

2.0

Poor

No reviews available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

One location in Mexico City