Overview

Prices are in Australian Dollars. close

The Terrapin Inn

795 Rainbow Boulevard, Niagara Falls, NY 14303, United States
+1 716 284 9778

$74+

Overall guest ratings

6.4/10 Good
based on 1,098 reviews

Review highlights

  • 8.0
  • 4.4
  • 4.1
  • 4.0

Nearby

    show all

    About

    At The Terrapin Inn, you'll be just a 5-minute drive from Bridal Veil Falls and Daredevil Museum of Niagara Falls. Guests can splash around at the indoor pool or grab a bite to eat at the restaurant. All rooms offer private pools, free WiFi, and free wired Internet.

    Less show all
    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Internet
    • Laundry service
    • Indoor pool
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Non-smoking rooms available
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.4 Good
    based on 1,098 reviews
    • 8.0 "Location is great."
      9.1 "91% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
    • 6.5 "Service is ok."
      6.4 "64% said the reception staff was ok."
      5.0 "Only 50% thought the service was professional."
    • 4.4 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 4.1 "Breakfast is below average."
    • 4.0 "Rooms are not good."
      3.4 "66% said rooms were dirty."
      2.9 "71% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      3.0 "70% said the bathroom was dirty."
      2.9 "For 71%, the rooms looked old."
      1.6 "84% found problems with the furniture."
      3.7 "63% thought the tv was sub-standard."
      2.5 "Air conditioning was criticized by 75%."
      3.8 "62% were unsatisfied with the kitchenette."
      4.6 "54% had problems with the shower."
    • 3.9 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      4.8 "52% complained about the elevator."
      2.5 "75% thought the facilities needed updating."
      2.5 "For 75%, the lobby entrance was sub-standard."
    • 3.2 "Generally quite dirty."
      3.4 "66% said rooms were dirty."
      2.0 "80% thought it was rather dirty."
      3.0 "70% said the bathroom was dirty."
      3.8 "Dirty pool, said 62%."
    View all review categories

    Overall rating

    6.3 Good
    based on 406 reviews
    • 7.8 "Good location."
      9.0 "90% liked the proximity to sightseeing."
    • 6.5 "Service is ok."
      6.5 "65% said the reception staff was ok."
    • 4.4 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 4.1 "Breakfast is below average."
    • 3.9 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      4.5 "55% complained about the elevator."
    • 3.5 "Rooms are not good."
      3.3 "67% said rooms were dirty."
      2.7 "73% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      1.7 "83% found problems with the furniture."
      3.9 "61% thought the tv was sub-standard."
      3.1 "For 69%, the rooms looked old."
      3.1 "69% said the bathroom was dirty."
    • 2.9 "Generally quite dirty."
      3.3 "67% said rooms were dirty."
      1.8 "82% thought it was rather dirty."
      3.1 "69% said the bathroom was dirty."
    View all review categories

    Overall rating

    6.0 OK
    based on 647 reviews
    • 7.8 "Good location."
      9.3 "93% liked the proximity to sightseeing."
    • 6.3 "Service is ok."
      7.0 "70% found the staff to be very friendly."
      6.2 "62% said the reception staff was ok."
    • 4.1 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 3.5 "Breakfast is below average."
    • 3.3 "Rooms are not good."
      2.9 "71% said rooms were dirty."
      1.0 "90% thought they were poorly maintained."
      2.6 "74% complained about the bathroom."
      1.7 "83% found problems with the furniture."
      2.7 "73% said the bathroom was dirty."
      2.8 "For 72%, the rooms looked old."
      3.4 "66% thought the tv was sub-standard."
      2.1 "Air conditioning was criticized by 79%."
    • 2.6 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
      2.0 "80% thought it was rather dirty."
      2.7 "73% said the bathroom was dirty."

    Overall rating

    7.2 Good
    based on 43 reviews
    • 6.7 "Service is ok."
    • 4.1 "Breakfast is below average."
    • 3.9 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      3.4 "66% said rooms were dirty."
    • 3.1 "Generally quite dirty."
      3.4 "66% said rooms were dirty."
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    close to the falls
    close to the falls
    poor breakfast
    broken windows
    poor maintenance
    close location
    wouldnt work
    cleaning needs
    sheets were filthy
    filthy cigarette
    cash upon arrival
    Photos
    Map

    Map