Overview

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Grand Hotel

Grand Hotel Rd, Nuwara Eliya 22200, Sri Lanka
+94 522 222 881

Call

+94 522 222 881

Overall guest ratings

7.8/10 Good
based on 566 reviews

Review highlights

  • 8.8
  • 8.5
  • 4.9
  • 3.8

Good to know

  • Pleasant hotel grounds

Nearby

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    About

    When visiting Nuwara Eliya, Grand Hotel is a great choice to consider. Guests can visit the fitness center for a workout or grab a bite to eat at Grand Indian, one of 3 restaurants, which serves Indian cuisine and is open for lunch and dinner. A bar/lounge and a terrace are other highlights, and rooms at this upscale hotel offer minibars and room service.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Pool table
    • Terrace/Patio
    • Non-smoking rooms available
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Coffee shop
    • Pets not allowed
    • Storage available
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 566 reviews
    • 8.8 "Breakfast is good."
    • 8.5 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 7.0 "Good amenities."
      9.8 "98% found the grounds to be nice."
      7.5 "75% thought the architecture was beautiful."
    • 5.0 "Pool is mediocre."
    • 4.9 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
      4.5 "For 55%, the lobby entrance was sub-standard."
    • 3.8 "Not very clean."
      2.9 "71% said rooms were dirty."
      4.3 "57% thought it was rather dirty."
    • 3.3 "Rooms are not good."
      2.0 "80% said rooms were small."
      1.7 "For 83%, the rooms looked old."
      2.3 "77% complained about the bathroom."
      2.8 "72% didn't like the uncomfortable beds."
      2.9 "71% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      3.3 "67% found problems with the furniture."
      1.7 "Air conditioning was criticized by 83%."
      4.3 "57% thought the tv was sub-standard."
      2.0 "80% criticized the small bathroom."
    • 3.1 "Disappointing internet connection."
      3.1 "69% said the wifi quality was bad."
    • 2.7 "Terrible value."
      2.9 "The price was too high for 71%."
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    Overall rating

    7.8 Good
    based on 328 reviews
    • 8.8 "Breakfast is good."
    • 8.8 "Location is great."
    • 8.0 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 7.3 "Good amenities."
      9.7 "97% found the grounds to be nice."
    • 5.2 "Vibe was decent."
    • 3.9 "Not very clean."
      3.2 "68% said rooms were dirty."
    • 3.4 "Rooms are not good."
      2.0 "80% said rooms were small."
      1.7 "For 83%, the rooms looked old."
      3.2 "68% said rooms were dirty."
      2.6 "74% complained about the bathroom."
      2.8 "72% didn't like the uncomfortable beds."
      2.0 "Air conditioning was criticized by 80%."
    • 3.3 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 2.6 "Terrible value."
    • 2.3 "Quite uncomfortable."
      2.0 "80% said rooms were small."
      2.8 "72% didn't like the uncomfortable beds."
      2.0 "Air conditioning was criticized by 80%."
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    Overall rating

    7.1 Good
    based on 220 reviews
    • 8.9 "Breakfast is good."
    • 8.4 "Location is great."
    • 7.4 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 6.7 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 4.4 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 3.6 "Not very clean."
    • 3.3 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 2.9 "Terrible value."
    • 2.6 "Awful rooms."
      2.0 "80% complained about the bathroom."
      1.7 "83% said rooms were small."
      1.4 "For 86%, the rooms looked old."
      2.4 "76% didn't like the uncomfortable beds."
      0.5 "95% thought they were poorly maintained."
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    Overall rating

    7.0 Good
    based on 16 reviews
    • 7.6 "Good service."
    • 7.4 "Tasty food."
    • 5.2 "Vibe was decent."
    • 3.3 "Rooms are not good."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Pleasant hotel grounds"
    data provided by TrustYou

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