Overview

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Comfort Inn West

222 Hearst Way, Ottawa, ON K2L 3A2, Canada
+1 613 592 2200

$118+

Overall guest ratings

7.2/10 Good
based on 903 reviews

Review highlights

  • 8.8
  • 7.8
  • 6.4
  • 3.7

Good to know

  • Comfortable beds
  • Professional service
  • Friendly service
  • Fair breakfast prices

Nearby

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    About

    The newly renovated Comfort Inn Ottawa West Kanata is centrally located just 20 minutes west of downtown Ottawa in the heart of the high tech core section; we are only 5 minutes from the Canadian Tire Centre, home to the NHL Ottawa Senators. The hotel is also close to the Bell Sensplex and Kanata Wave Pool. Guests can relax in the breakfast room and enjoy a complimentary hot breakfast which includes eggs, bacon or sausage, waffles, fresh fruit, yogurt, breads, cereal, juice, coffee and tea. All rooms have a 32inch flat screen television and free wireless internet. All ground floor rooms have refrigerator, microwave and patio door access. The hotel is 100% smoke free and pet friendly. Pet Accommodation: $10 Pet/night. Limit 2 Pets/Room.

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    Choice Hotels

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Facilities for disabled guests
    • Business centre
    • Laundry facilities
    • Bar/Lounge
    • Free Internet
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    based on 903 reviews
    • 8.8 "Location is great."
      8.1 "Easily accessible by car, said 81%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.8 "Good service."
      8.6 "86% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      9.1 "91% found the restaurant service to be one of the best."
    • 6.4 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      5.8 "Only 58% thought the shower was ok."
    • 3.7 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 2.0 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      2.3 "For 77%, the lobby entrance was sub-standard."
      1.8 "Fair terrace, said 82%."

    Overall rating

    7.7 Good
    based on 487 reviews
    • 8.8 "Location is great."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 7.0 "High comfort."
      7.7 "77% said the beds were comfortable."
    • 6.2 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      5.2 "Only 52% said rooms were big enough."
    • 5.7 "Food is average."
    • 3.4 "Internet is poor."
    • 1.9 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
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    Overall rating

    7.2 Good
    based on 307 reviews
    • 8.8 "Location is great."
    • 7.7 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 6.2 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
    • 1.9 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."

    Overall rating

    6.8 Good
    based on 63 reviews
    • 8.5 "Location is great."
    • 7.6 "Good service."
    • 6.7 "Average comfort."
    • 6.1 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."

    Overall rating

    7.5 Good
    based on 45 reviews
    • 8.5 "Location is great."
    • 7.8 "Good service."
    • 6.6 "Average comfort."
    • 6.5 "Average cleanliness."
    • 6.2 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Comfortable beds"
    "Professional service"
    "Friendly service"
    "Fair breakfast prices"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    onsite pool
    microwave in the room
    warm items
    towels are very stiff
    easy drive into downtown
    loud enough to wake
    wave pool
    free tickets
    light sleeper
    hotel was close to the venue
    professional staff breakfast
    need updating badly
    smoke as the room
    credit card
    groups and families
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