Overview

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Porta Hotel del Lago

2a Avenida 06-17 Zona 2, Panajachel, Guatemala
+502 2244 0700

$123+

Overall guest ratings

7.8/10 Good
based on 453 reviews

Review highlights

  • 9.2
  • 7.6
  • 4.9
  • 4.2

Good to know

  • Great view

Nearby

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    About

    Located in Panajachel, Sololá, Guatemala, Porta Hotel del Lago is as unique, friendly and warm as the region we call home. Here you’ll find a distinctive story and character to every aspect of your stay. From cozy rooms with stunning lake views to Guatemalan cuisine to exhilarating recreation activities, the beauty of time spent with us is as much about forging a connection with the surrounding landscape as it is enjoying the graciousness of a staff that welcomes you as family.

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    Porta Hotel del Lago

    Amenities

    • Pets allowed on request. Charges may apply.
    • A/V equipment hire
    • Business centre
    • Child-friendly
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Child pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Sauna
    • Fitness centre
    • Airport shuttle (surcharge)
    • Free parking
    • Playground
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Facilities for disabled guests
    • Internet
    • Wi-Fi
    • Babysitting or child care
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.8 Good
    based on 454 reviews
    • 9.2 "Terrific location."
    • 7.6 "Good service."
      8.4 "84% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      8.1 "81% found the restaurant service to be one of the best."
    • 6.0 "Rooms are ok."
      5.0 "Only 50% said rooms were clean enough."
      6.7 "Only 67% said rooms were big enough."
    • 6.0 "Pool is mediocre."
    • 5.8 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 4.9 "Bad amenities."
      0.0 "100% thought the facilities needed updating."
      4.0 "60% complained about the elevator."
    • 4.2 "Not very comfortable."
      4.8 "Air conditioning was criticized by 52%."
      2.8 "72% didn't like the uncomfortable beds."
      4.0 "60% thought it was too noisy."
    • 3.8 "Disappointing food."
      3.9 "61% did not like what was on the menu."
      0.0 "The price was too high for 100%."
    • 3.5 "Breakfast is below average."
    • 3.1 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
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    Overall rating

    7.6 Good
    based on 181 reviews
    • 9.3 "Terrific location."
    • 7.7 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 6.2 "Pool is mediocre."
    • 6.0 "Rooms are ok."
    • 4.8 "Bad amenities."
    • 4.2 "Disappointing food."
    • 4.1 "Not very comfortable."
    • 2.9 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
    • 2.8 "Terrible value."
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    Overall rating

    7.8 Good
    based on 272 reviews
    • 9.3 "Terrific location."
    • 7.4 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 6.2 "Pool is mediocre."
    • 5.9 "Rooms are ok."
    • 5.6 "Average cleanliness."
    • 5.0 "Average amenities."
    • 4.0 "Not very comfortable."
      4.5 "Air conditioning was criticized by 55%."
    • 3.7 "Disappointing food."
    • 3.5 "Vibe wasn't good."
    • 2.4 "Terrible value."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Lake Hotel
    Guests say this is a nice lake hotel.
    Good to know
    "Great view"
    data provided by TrustYou
    Photos
    Map

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