I would not recommend this hotel. We had to change rooms three times because the bed linens were dirty. The bathroom was old and towels had stains. This will be the last time I book a stay at a Hyatt.
4 stars
Hyatt Regency Phoenix
Photos of Hyatt Regency Phoenix
Overview
Hyatt Regency Phoenix is located in Phoenix and is within a short walk of nearby attractions, such as Chase Field, Heritage Square and Westward Ho. It is a five-minute walk from 3rd Street and Washington Street and 3rd Street and Jefferson Street Light Rail Station and Phoenix Convention Center.
This luxury hotel offers a sauna, a Jacuzzi and an indoor pool. For a quick and effortless check-in and departure experience, guests can benefit from the express check-in/check-out facility.
The rooms have tea and coffee making facilities, wireless internet access and movies-on-demand. They each offer ironing facilities and a desk.
In-house dining options include Networks Bar and Grill and Compass Arizona Grill, which both serve dinner. A selection of eating options are also found close by.
Hyatt Regency Hotel Phoenix is set in the popular tourist hub of Downtown Phoenix. Guests are also able to easily visit Union Station.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Hyatt Regency Phoenix
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Business centre
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24-hour front desk
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Coffee shop
Accessibility and suitability
- Disabled access
- Lift
- Hypoallergenic
- Allergy-free room
- No smoking
- Upper floors accessible by lift
Basics
- Free Wi-Fi
- Internet
- Free toiletries
- Heating
- Adapter
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Trouser press
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
- Storage available
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Sauna
Bathroom
- Shower
- Hairdryer
- Toilet paper
- Private bathroom
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Bicycle hire
- Beauty salon
Bedroom
- Alarm clock
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
Parking and transportation
- Parking
Outdoor
- Terrace/Patio
Health and safety
- Safe
Fitness
- Fitness centre
Reviews of Hyatt Regency Phoenix
8.4
Very good
1478 verified ratings
Wonderful
830
Very good
235
Good
139
Okay
80
Fair
81
Mediocre
39
Poor
74
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly staff, making it a popular choice for events like anniversaries. However, many reviews highlighted significant issues such as poor amenities, ongoing construction, and inadequate air conditioning, which detracted from their overall experience.AI-generated from customer reviews
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Score by provider
8.4 out of 10
825 reviews
8.6 out of 10
321 reviews
10 out of 10
1 review
8 out of 10
13 reviews
All reviews
Pros (+) Staff was amazing!
Pros (+) Fantastic staff. Even with the renovations going on, the service was top notch and the front desk staff was so quick to meet our needs.
Cons (-) The rooms could use an update. facilities in the room for hooking up my laptop and charging (USB) were non-existent.
Cons (-) A bit pricey
Pros (+) Staff. Food. Location.
Cons (-) Rooms need remodeling in a big way. Bed was uncomfortable and the A/C did not work.
Pros (+) If you're attending a function at the convention center, this is the perfect hotel.
Cons (-) I wish that there was a small store for incedentals.
Pros (+) I do appreciate the employees and the easy access to many other attractions. That was nice
Cons (-) I did not like the actual bed and the sheets and covers. I must of woke up 6 -7 times. Sheets where not soft. They were hard and loud. The bed was noisy and felt old. Was not a comfortable sleep. Also. This is arizona the air is dry. Maybe giving complimentary waters would be nice. Not charge $5 per water bottle.
Pros (+) The view, the rate, the employees
Cons (-) The carpet, the old Apple phone radio
Pros (+) The staff was friendly and I liked the amenities in the hotel.
Cons (-) The bathroom was really small.
Location
122 North 2nd Street, Phoenix, AZ 85004
What's nearby
- Phoenix Convention Center334 m
- Arizona Center0.5 km
- Arizona Science Center0.5 km
- Heritage Square0.5 km
- Westward Ho0.6 km
- Chase Field0.7 km
- Union Station1 km
- Arizona Women's Hall of Fame1.5 km
- Arizona Mining & Mineral Museum1.9 km
- FQ Story Neighborhood Historic District2 km
- Arizona State Capitol2.4 km
- Heard Museum2.5 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hyatt Regency Phoenix
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
7.9 | 0.3 km | Phoenix Sky Harbor Intl | 7.0 km |
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