Phoenix car hire

Phoenix car hire

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Phoenix, AZ, United States
1 Jun — 8 Jun
Same drop-off
Phoenix, AZ, United States
Wed 1/6
Noon
Wed 8/6
Noon
Driver's age:

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Cheap car hire in Phoenix

Economy$45/day
Compact$80/day
Intermediate$45/day
Standard$87/day
Full-size$89/day
People mover$155/day
Full-size SUV$141/day
Premium$79/day
Luxury$110/day
Intermediate SUV$58/day
Standard SUV$118/day
Best prices found by KAYAK users in the past hours.

Phoenix car hire reviews and directory

Rated no. 1
Fox
Best rated
5.3 Okay (2069 reviews)
1 location in Phoenix
Fox
Locations in Phoenix
  • 6
  • 5.9
  • 5
  • 4.6
  • 5.6
Recent reviews
4.0 Okay19 May 2022
Understaffed at the check in counter, 1hr+ wait to get through.
2.0 Mediocre18 May 2022
Overall very poor service getting and renting at counter.
10.0 Excellent14 May 2022
Everything went smoothly. Only problem 😀 was Fox is so popular the lines were long!!! No surprise charges when we got back.
8.0 Excellent14 May 2022
Line was long to get the car but after that everything was great!
6.0 Good26 Apr. 2022
The registration in the glove box had expired a year ago.
4.0 Okay26 Apr. 2022
They didn’t have size of car I reserved so had to take a smaller car. Vehicle had 78000 miles on it! When I started driving it would shake above 50mph. Just kept it for the week to avoid the headache of going back and trying to get something else.
10.0 Excellent20 Apr. 2022
With four agents working the counter at Sky Harbor Airport car rental there was no wait time. Easy check in process. Vehicle received had 66,000 miles but still in great shape inside and out. No issues with the vehicle during my week of use and approximately 750 miles. Return process was even easier with parking the car, leaving the keys in the vehicle and heading to our flight. No need to check out with an attendant or counter! Would not hesitate to use Fox again if it is a choice in the future.
6.0 Good17 Apr. 2022
There was a pretty long wait to get the car (though not as long as another place in the complex). The staff was friendly and the car was nice, but there was a slow leak in a tire that we had to fill up twice.
10.0 Excellent17 Apr. 2022
I had a brand new RAV4 and check in and check out were very smooth and quick
10.0 Excellent17 Apr. 2022
Easy check in and out process it took less then 20 minutes for both. They did not try to upsell or add any additional things to your reservation.
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From $120/dayRated no. 2
Alamo
8.9 Excellent (712 reviews)
1 location in Phoenix
Alamo
Locations in Phoenix
  • 9
  • 9.1
  • 8.9
  • 9
  • 8.7
Recent reviews
4.0 Okay26 Apr. 2022
takes way too long to check in after making reservations online. People use the convenience of booking online to skip the long lines and waiting time! Not impressed with Alamo at all. Way over priced for a SUV that was very uncomfortable for the entire family.
10.0 Excellent23 Apr. 2022
Extremely friendly and helpful staff at the PHX rental car center!
10.0 Excellent6 Apr. 2022
Check in and drop off was very efficient. Shuttle bus to terminal was slow but that’s not Alamo fault.
10.0 Excellent28 Feb. 2022
Alamo has kiosks at PHX which saved 1+ hours, tons of other agencies had massive lines & we got through in less than 5 min
10.0 Excellent1 Feb. 2022
cashier was friendly, person guiding us to the vehicle upgraded us for free, and check out was super easy and friendly
10.0 Excellent18 Jan. 2022
Great customer service and very friendly at the Phoenix airport!
10.0 Excellent7 Jan. 2022
Pickup was simple, fast (at Phoenix airport) - the manager was highly professional in helping locate a 4WD vehicle for us. Dropoff (at El Paso airport) couldn't have been easier - just left the car and walked into the terminal, then got an electronic closure document. The vehicle (Jeep) was great for our snowy New Mexico trip.
10.0 Excellent3 Jan. 2022
I loved the Alamo skip the counter procedure for getting a car. It was so smooth and quick.
8.0 Excellent3 Jan. 2022
Inside windshield was very dirty. Tires dirty. First car we picked out needed an oil change.
10.0 Excellent26 Dec. 2021
Rental and return was easy and smooth Vehicle was clean and comfortable
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From $55/dayRated no. 3
Enterprise
8.3 Excellent (825 reviews)
16 locations in Phoenix
Enterprise
Locations in Phoenix
  • 8.4
  • 8.4
  • 8.3
  • 8.2
  • 8.2
Recent reviews
10.0 Excellent16 May 2022
I find the attempt to rent me a vehicle no one else wants to rent with their “free upgrade” to be annoying but telling them no wasn’t a big deal. We just had to turn around and walk back to the building and I had to wait 10-15 minutes for my actual car to be ready.
2.0 Mediocre15 May 2022
They called and canceled my reservation saying they didn’t have a convertible for me…
6.0 Good9 May 2022
Ease of pickup and drop off was great. However, car was dirty. Visible grime on may surfaces. Trash throughout vehicle including artificial nails. Car exterior condition was fair at best. Parts of exterior were so badly damaged they were secured with bolts. Many scuffs, dings and chips.
6.0 Good1 May 2022
Enterprise was just great. What we were not made aware of was that they closed at 1 pm on weekends, before our arrival time, which was not communicated when making the reservation. Kayak needs to know and communicate on your site the rental companies hours when offering rentals. That was most disappointing and very inconvenient.
10.0 Excellent30 Apr. 2022
Our latest experience is at the McDowell Street location in Phoenix, AZ. Chasson was extremely helpful in expediting our departure to the airport. Check out was quick and easy. He even made sure a taxi was called and ready for us, to minimize any delay. A valuable employee indeed.
10.0 Excellent26 Mar. 2022
All excellent
10.0 Excellent24 Mar. 2022
Could not have asked for a better experience. Made our vacation super enjoyable as we move around to our daily destinations.
2.0 Mediocre20 Mar. 2022
When checking in at the Enterprise counter, they could not locate our reservation. Priceline/Kayak were not helpful, saying they didn’t know what happened and the best they could do was to cancel it. I won’t even describe the problems with the drop off on Saturday. The whole experience was incredibly frustrating, only made better by an Enterprise employee at an entirety different branch. Will not use Priceline/Kayak again.
2.0 Mediocre18 Mar. 2022
Was not at PHX as requested anda arrived at 11 pm so location was closed and 20-30 miles away
10.0 Excellent16 Mar. 2022
The customer service at the rental location was outstanding!
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Rated no. 4
Sixt
8 Excellent (200 reviews)
1 location in Phoenix
Sixt
Locations in Phoenix
  • 8.2
  • 8.2
  • 7.8
  • 7.8
  • 7.8
Recent reviews
10.0 Excellent31 Mar. 2022
The Sixt experience was perfect--except for the car I rented. The agent offered me an upgrade from a Toyota Camry to a BMW for a minimal increase in payment. Never having driven a BMW, I agreed. But the car was a low-slung sporty model, and getting in and out of the car was very challenging! It handled magnificently in every way, but its comfort level was lacking. I wish the agent had informed me of this particular feature--and I would've stayed with the Camry. I'll know for next time...
2.0 Mediocre21 Mar. 2022
Don't book with SIXT if there's even a 1% chance you'll need to cancel. It was the most infuriating process ever to cancel. Their website (there's absolutely no human to talk to) kept saying I needed to go through kayak to cancel. Kayak's website (also no human) says you have to go through SIXT. Neither was taking responsibility. After 8 emails SIXT finally cancelled it, which showed they were indeed the ones able to cancel it!!! Took way too much time. Don't recommend.
2.0 Mediocre5 Jan. 2022
We rented Sixt, through Kayak, and had an impossible time cancelling the reservation. We called, we sent emails, we tried to cancel through their website. Kayak indicates that any cancellation is through Sixt. Sixt makes the cancellation virtually impossible. We had a health related cancellation and we emailed the line, and got back an auto-response. We called and got sent to the email (which had the auto response). We tried to cancel use their cancel button, but it did not recognize the reservation. Then, we got billed, so now we have to dispute the charge through our credit card. It's not worth the hassle to rent through Sixt.
10.0 Excellent8 Nov. 2017
Great rideThe vehicle was ready when we arrived, clean and just as described.
10.0 Excellent7 Nov. 2017
Great ExperienceThey did not try to upsell or sell insurance I did not need. Had everything ready and were very quick.
10.0 Excellent7 Nov. 2017
WonderfulCar was upgraded, clean fast service easy getting and returningNothing
10.0 Excellent3 Nov. 2017
No lines in PHX, nice new car - additional driver not includedNice new car, quick check-in/drop off in PHXAdditional driver was too expensive to add.
10.0 Excellent29 Oct. 2017
Completing the rental process with their representatives was easy and they were courteous. The vehicle was ready and clean for us, it took us less than 20 minutes to get out of there.Tried to sell us (upgrade) everything, you already got us to pay a large amount of money, don’t try to get your hands on my wallet again. Either upgrade us for don’t mention a nicer car to intrigue us and remind us we’re renting a less than luxurious car.
9.2 Excellent23 Oct. 2017
I would recommendThe car was in new condition as was nicer than expected. It was convenient to just drop the car off with the keys inside.Drop off was a little confusing and they had a lot of people dropping off and only a few employees. However, I did get to just drop it off and go.
8.0 Excellent23 Oct. 2017
smooth pick-up and drop off!!
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From $41/dayRated no. 5
Dollar
Cheapest deal
7.9 Good (156 reviews)
1 location in Phoenix
Dollar
Locations in Phoenix
  • 8.3
  • 8.1
  • 7.7
  • 7.8
  • 7.6
Recent reviews
9.6 Excellent24 Sep. 2017
Drop off at treasure islandEasiest and fastest experience I've ever had...
5.6 Okay22 Sep. 2017
The windshield was very dirty which made it difficult to see at night.
5.6 Okay10 Sep. 2017
The car was clean and well maintained.The price ended up being twice what was advertised on Kayak. The agent at the counter charged my card and finished out my ticket before even explaining the charges. When I asked about them, he was unable to satisfactorily explain them. I felt like my questions weren't important and the agent wasn't prepared to answer them.
8.0 Excellent24 Aug. 2017
Turned out okAfter flying across the country (Syracuse to Phoenix) we arrived to pick up our car and was told they didn't have any and that it could take a few hours to get. The first gentleman was very nice and apologized. He even suggested we check with their competitors. We did, with no luck, so went back to Dollar and the second man was rude and showed no interest in helping us. With no other options, we went down to check in and wait. Luckily, it wasn't long before a car became available. My issue was that I made this reservation months in advance. Dollar should be ready to accommodate those reservations even if that means going to another one of their locations and picking cars up.
8.4 Excellent23 Jul. 2017
Everything was as it can be expected. Low mileage car, practically new. Friendly customer service even at the late time of pick-up.No car as pre-ordered was available, rental was then covered by a different but associated rental company, in our case Thrifty. Available car was the bare-bone basic model.
10.0 Excellent20 May 2017
We liked that we were able to pick it up in PHX and leave it at LAS. The car was clean and very efficient on gas.Not just this one but ALL car rental places try to sell extra insurance for when the car would be out of service in case of an accident. Why not just charge more and stop this ridiculous practice? . Most people have insurance or credit cards that cover in case of accident.
6.8 Good9 May 2017
huge price increase from quoteThe Nissan car we ended up with was clean, comfortable, and a smooth ride.The quote I received from Kayak was $179 for a 2 week rental. The nominal rate was $29.98 per week. When I checked in, with tax & fees the quote was approximately $250. When I said I wanted my spouse as an extra driver, they added $13.50 per day plus tax & fees. I was expecting to get a rental for $179. It ended up costing me $467. Furthermore, when I arrived I was given 3 cars to choose from. I picked out a Ford Focus. I loaded all my luggage & began to drive toward the exit. The car hesitated & stalled when I accelerated, so I returned & selected a different car. I placed the keys of the Focus on the dashboard, where they were when I found them. I popped the trunk, stepped out of the car, and closed the drivers door. To my dismay, the doors were locked. I had not pushed the door lock button. I returned to the booth & explained the problem & waited a half hour while a staff person finally arrived and extracted the keys so I could get my backpack out of the back seat. Not a pleasant start to my trip.
2.0 Mediocre3 May 2017
ShittyNothingEverything. Seriously the line was so long I went to Hertz..
6.8 Good3 May 2017
I liked the fact you were able to choose which car you wanted from a row of cars.The car wasn't very clean.
8.8 Excellent28 Apr. 2017
Wish I could of had car upon arrivalMy rental with dollar did not follow me from San Antonio Texas to Phoenix! When I made it through the 45 minute line with 2 suitcases and wearing a back brace and walking shoe I was told my reservations was not completed when I dropped my car off at San Antonio location! I was stuck in airport 5 hours until I could secure ride to sun city, then had to come in next day to get a car! That was a nightmare! The car and staff were great, other than the Phoenix counter staff upon my arrival, all was pleasant and I believe I will be a return customer.
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Rated no. 6
Avis
7.8 Good (161 reviews)
5 locations in Phoenix
Avis
Locations in Phoenix
  • 7.9
  • 8
  • 7.8
  • 7.8
  • 7.6
Recent reviews
10.0 Excellent2 May 2022
excellent pick up and drop off.
10.0 Excellent1 May 2022
The employee that helped us was wonderful. I didn’t get his name but he was great. We were very tired from traveling and I thought I had a reservation but he couldn’t find it. Instead of making it a problem he just asked what I needed and found a car that would work. It was very easy and he was great.
2.0 Mediocre17 Apr. 2022
I got to Avis at Airport. They told me my rental was in the city. I paid a lot more for my car at the airport. When I booked, I requested car at PHX airport. How did I get one in the city? Switcheroo ! Bad bad bad Kayak! Never again.
2.0 Mediocre12 Apr. 2022
This location was overwhelmed when I arrived to pick up the rental, was overwhelmed when I dropped off the rental, the people handling drop off were rude and too busy to offer directional assistance on my first time in AZ. The counter people upgraded me when I did not ask to be upgraded. They then charged me FULL PRICE for the upgrade and not the agreed upon amount from the website. The car's exterior was filthy with the mirrors and windows being so spotted that they were difficult to see through. The counter was/is severely understaffed.
6.0 Good11 Apr. 2022
The car's exterior was dirty and the inside of the windows needed to be cleaned.
10.0 Excellent10 Apr. 2022
Easy to deal on line went pick up the car I depend maximum 5 minutes to get the key and I’m outside on my way i like thanks
2.0 Mediocre4 Apr. 2022
Car ran..that was good. 26,000 miles is a lot for a rental car. Everything else was terrible. Dark garage where you pick up the car... could not see much. Arrived at hotel to see at least 6 areas that were deeply scratched or dented. This car should never have been rented out. Called Avis number....18 minutes on hold to be told this was a customer service issue...call next day. 35 minutes on hold and asked for a call back. They recorded the dents/scratches and gave me a website to download photos. Did not work. I am on vacation wasting a lot of time. Took the car to a local Avis dealer. Would not exchange cars because of appearance, but did record damages in my contract. We will see. Also, charge on contract not the Kyack/Priceline number...$300 more!! Contacted Priceline and they said not to worry. We will also see. Way too much time spent, distractions and it is not over yet. What an absolutely terrible experience. Buyer beware!!
2.0 Mediocre4 Apr. 2022
I liked having a rental car when it was available to me. Which is what I paid for. The way Avis handled the rental getting a flat tire, the "repair" and "roadside assistance," and getting a replacement was egregious. I can't say anything positive about the rental car experience with Avis.
2.0 Mediocre31 Mar. 2022
I made this reservation 6 months prior to our trip. Our flight changed and I called Avis. I was told it is not their fault the airline changed the flight times. He said I had to cancel my reservation, but could get another rental for four times the money. No thanks Avis
2.0 Mediocre22 Feb. 2022
Pickup from Budget took over an hour to wait in line to reiterate that I did not want to add anything extra to my rental, pay the deposit, etc. While customers were waiting in line, an employee came through (ostensibly to explain why the wait was so long), but he was extremely unhelpful. It took over another half hour to wait in line in the garage to pick up the actual car. All in all, picking up a car rental that I had pre-paid for online should not have taken close to two hours. The car itself was mostly clean and similar to what I expected to get with the rental. But the experience of picking it up was incredibly frustrating and inconvenient. Budget/Avis needs to do better.
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Rated no. 7
E-Z Rent-A-Car
6.7 Good (380 reviews)
1 location in Phoenix
E-Z Rent-A-Car
Locations in Phoenix
  • 7.3
  • 7.2
  • 6.5
  • 6
  • 6.7
Recent reviews
8.4 Excellent25 Mar. 2020
Steering wheel should be wiped down using an Armor All-type product.
10.0 Excellent11 Feb. 2020
Friendly staff- easy drop off
5.6 Okay7 Jan. 2020
Staff was great, drop off was simple, Value for rental was good.I had a pre-paid rental and they ran out of cars, I had to camp out overnight in the rental facility unless I wanted to Uber to my destination 45 mins away and get a ride back in the morning. Granted, I think everyone at the facility ran out of cars that night so this may be unfair to E-Z. It otherwise seems like a good operation, I'd try them again.
8.0 Excellent5 Jan. 2020
Car was nice, as expected.Line for pickup was insanely line; rental car center was understaffed. How do they not have options for automated service? Most of the information they obtained on site was already given and could have done online.
4.8 Okay5 Jan. 2020
The car was nice and clean.Everyone on the staff, with exception of one, single person, was pushy, purposefully intimidating, and condescending. They push your fear button with “what-ifs” and worst-case scenarios to try and jack up the price. I wouldn’t recommend these people to anyone.
8.0 Excellent2 Dec. 2019
Fairly quick pick up process. Staff was friendly and helpful. Drop off was very easy and efficient. For the price, definitely a greet value.Quality and cleanliness of the car.
9.2 Excellent18 Nov. 2019
Clean car, convenient shuttleI was not infromed at teh counter that it was a diesel car, but I was able to find fuel locally.
5.6 Okay18 Nov. 2019
They added on a ton of fees. Specifically, they charged me for unlimited mileage even though when I booked through kayak it said the mileage was already unlimited.
6.8 Good11 Nov. 2019
Short line for pick-up. Drop off easy.Staff made a hard pitch for liability coverage, and presentation doesn’t make it clear that you electing coverage. My would have doubled had I elected the bottom level of coverage. Watched customer next to me go through the same process. Both of us had the agent re-write the contract.
2.0 Mediocre30 Sep. 2019
Staff was apologetic, but otherwise provided minimal help.If EZ would actually keep a car on hand for my reservation. Hard to have a good experience if they don't have a car. Similar to overbooking a hotel or airplane. My reservation was prepaid (like a hotel) so they were charging me regardless if I showed up and they still didn't have ANY cars on hand
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From $71/dayRated no. 8
Budget
Most popular
6.6 Good (394 reviews)
5 locations in Phoenix
Budget
Locations in Phoenix
  • 7.3
  • 7.3
  • 6.5
  • 6.5
  • 6.6
Recent reviews
2.0 Mediocre16 May 2022
The car reeked of cigarette smoke and they had no other option for us. It did not appear that they had tried to defume it from whoever was in there before. Had my pregnant wife with me who was especially sensitive to the smell.
2.0 Mediocre11 May 2022
I did not rent a car from budget!!
8.0 Excellent7 May 2022
Hour wait to pick up rental car. Took 25 minutes at counter to get car even after a “pre check in”
10.0 Excellent28 Apr. 2022
Easy with no issues
10.0 Excellent27 Apr. 2022
James in Pheonix was great. Car was comfy and excellent on fuel efficiency.
10.0 Excellent27 Apr. 2022
Overall the process was very easy. Pickup people were friendly and helpful.
2.0 Mediocre26 Apr. 2022
I was not given the car I wanted & overall had a horrible experience
2.0 Mediocre17 Apr. 2022
Not friendly
10.0 Excellent17 Apr. 2022
Fast service, quality of the car
2.0 Mediocre16 Apr. 2022
I expected a car at PHX since I looked at the map and it was at closest location. After going to the rental center, I learned the car was 20 minutes away and the rental at the airport was an additional $300 for the 5 days. I will be telling my credit card company to deny the payment because I did not rent the car through Kayak/Budget. Worst ever.
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Rated no. 9
Payless
6.4 Good (486 reviews)
1 location in Phoenix
Payless
Locations in Phoenix
  • 6.7
  • 6.8
  • 6.1
  • 6.1
  • 6.3
Recent reviews
2.0 Mediocre21 May 2022
The pick up process was horrible, the computer systems kept crashing, I spent over an hour in line. Very poor service.
10.0 Excellent13 Apr. 2022
I was dropping a car off and making a reservation at the same time for a smaller car, at the same time and they were able to get me right BACK out to my business stuff without a hiccup!! Thank you very much!!!
2.0 Mediocre12 Apr. 2022
Need more than one person working counter
8.0 Excellent10 Apr. 2022
Did not have GPS
10.0 Excellent28 Mar. 2022
They have available cars when no one else does.
2.0 Mediocre6 Mar. 2022
After flying in the line to pick up the vehicle took forever. They were "waiting on vehicles" and we stood in line for over an hour. When we finally got our vehicle, it was blocked in and we didn't have access to it. We had to track down an employee to reassign another vehicle to us. Set us back a few hours on an already short trip.
4.0 Okay26 Feb. 2022
Got in late and got the car. In the morning noticed there was a message written on the back window about low tire pressure and the tire pressure light came on. Returned the car back to rental agency and got another. That car had a key error. Walked back to rental counter for third car which was dirty but by then we had to leave and deal with it. Would have been better to get an upgrade after two cars given to us had to be returned - a lot of time spent the first morning of vacation on rental cars.
10.0 Excellent4 Feb. 2022
Great customer service at check in and returning the car. Thank you
6.0 Good8 Jan. 2022
There wasn't anybody at the Payless counter. There was a sign that directed us to Avis. The car wasn't very easy to find and nobody downstairs to help find the stall where the car was. The car drove find however I would not expect to get a car that had a message on the dash that said "WINDSHIELD WASHER FLUID LOW". Also it had a tire symbol on the dash indicating one or more tires had low tire pressure.
10.0 Excellent6 Jan. 2022
Appreciated being upgraded at no extra charge from a 7 passenger SUV to an 8 passenger Sienna minivan. Was perfect for hauling our extended family. Check in at PHX was long, but smooth. Rentals too expensive, though.
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Rated no. 10
Advantage
6.3 Good (397 reviews)
1 location in Phoenix
Advantage
Locations in Phoenix
  • 6.7
  • 6.7
  • 6
  • 5.8
  • 6.2
Recent reviews
8.4 Excellent5 Jan. 2020
The car smelled like cigarettes. Everything else was very good
5.6 Okay29 Dec. 2019
drop off was confusing since this was my first time.Freeway exits could be clearer
8.0 Excellent23 Dec. 2019
Good prices and easy return processSuper long, slow moving line at pickup and service with a smile was non existent.
7.6 Good4 Dec. 2019
staff was helpfulif you book through a third party it's impossible to amend your reservation. It would have been nice if there was some ability to do this
8.4 Excellent29 Oct. 2019
The front desk guy was very cordial.The line to pick up the car was very long and only two guys working at desk. Pretty much ruined all the positives of the experience.
2.0 Mediocre8 Aug. 2019
OKWhen I rented/and paid the car via Kayak, it was noted as "unlimited" miles BUT when I picked up the car, I was told there was a 250 miles limitation per day.Therefore, at our scheduled pick up the vehicle time of 10 PM, I did not have other options but to rent the same vehicle BUT twice the cost!
2.0 Mediocre18 Jul. 2019
Staff was horrible. I rent 10-15 cars a year. This was my first time with this company. There staff was rude and disrespectful and after waiting in line for an HOUR to get my rental that I had reserved online I was told they would not rent me a car. Ridiculous! I will never even attempt again!Everything could have been better!
4.8 Okay18 Jul. 2019
Drop off went very smoothlyThe pick up involved waiting in line for an hour No enough support for the customers
5.2 Okay14 Jul. 2019
Staff was ok and pickup was ok also ok. Drop off went very wellCar condition was very poor with damage on almost every surface. I marked the form showing that. I also had to use diesel for refilling car which I didn’t know until I picked up car
2.0 Mediocre8 Jul. 2019
NothingThey could’ve have had my rental
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From $89/dayRated no. 11
Hertz
5.7 Okay (838 reviews)
5 locations in Phoenix
Hertz
Locations in Phoenix
  • 6.3
  • 6.1
  • 5.5
  • 5.2
  • 5.7
Recent reviews
2.0 Mediocre25 May 2022
Dishonest, misleading, and rude. I reserved a car to be picked up at 11. When I arrived right at my appointed time, there were a room full of people waiting. I was assured that there were cars for everyone, they were just working on getting them cleaned and ready. A full 2 hours later, when the attendant was getting cars for people who had arrived after me I gave up, cancelled my reservation and rented from a nearby Enterprise location. Never again.
10.0 Excellent23 May 2022
Great people at pickup and drop off. Car performed beautifully. Good price.
6.0 Good22 May 2022
The pick-up was slow, and took longer than a rental at any other location. They take multiple pictures of the vehicle before you leave the parking lot, which I couldn’t understand, but they emailed the pictures to me. It is 15-20 minutes away from the airport, and in traffic could be longer. They offer after hours drop off, which was extremely helpful for me.
2.0 Mediocre17 May 2022
I went to the Hertz office, they didn't have a car for me despite me fully paying for the entire trip in advance. Rude and unwilling to help customer service. Worst experience in car rental Kayak forwarded me to priceline, they didn't now want to help and just forwarded me to Hertz for help. Hertz kept saying you booked through third party, you have to go through them for help. NEVER again
2.0 Mediocre17 May 2022
I did not like that it was not pick up airport but only found that out when I got there it was 45min away from airport the price was good but not at airport like I needed
6.0 Good16 May 2022
We had to wait over an hour for our reservation
2.0 Mediocre11 May 2022
Why in the hell do you say that the Hertz rental car place is at the airport? Its NOT, you have to take a damn 40 dollar Lyft ride to get to the rental center. Then you had to wait for over an hour to get your car. PATHETIC!
2.0 Mediocre10 May 2022
I was given a car that needed an oil change. Had to take time out of my trip to have tires checked because they were very low, cars check engine light came on in the middle of my trip. Just an overall horrible experience where I didn't feel safe and was worried the whole time.
4.0 Okay9 May 2022
Oversold bookings by over 2x! Had to wait HOURS for a car. HOURS!! Totally inexcusable. Workers were friendly & helpful. Car once I got it was very nice. Drop off was easy, but absurd to oversell and force people to wait for hours when they have a reservation.
2.0 Mediocre7 May 2022
When one has a reservation and expects to pickup the vehicle at said time but then waits 90 minutes for the vehicle, then that is called a service failure. Horrible way to treat a customer. Finally given an upgrade which was on the lot from the beginning. Missed important family meeting due to delay.
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From $52/dayRated no. 12
National
8.9 Excellent (48 reviews)
1 location in Phoenix
National
Locations in Phoenix
  • 9.1
  • 9
  • 8.9
  • 8.8
  • 8.8
Recent reviews
10.0 Excellent24 Apr. 2022
The process was very smooth and the car was as promised.
10.0 Excellent20 Dec. 2021
They did a great job and the rental process was smooth.
10.0 Excellent16 Nov. 2021
I love you get to choose your car from any available on the lot as an emerald member.
10.0 Excellent4 Apr. 2021
YrsPrice is out of control
8.4 Excellent4 Nov. 2020
They did not have a vehicle for me when I got there. They upgraded my car for free, but then as I was filing out paperwork, being told, “We have someone watching your car,” another customer walked up and took it. We eventually got a vehicle, but wasn’t super impressed.
3.6 Mediocre13 Sep. 2020
When I went to get the vehicle, all the lights were off and I was not able to rent. Stuck in a busy airport with no vehicle.
9.6 Excellent7 Dec. 2019
Everything else was good.The lighting was so bad in the underground pick-up "choose a car" area that I felt I was choosing a car by braille. As it happened, I chose a vehicle with damage to the bumper area--which was not stated in my copy of the rental agreement. When I turned the car back in they said that I would be charged for it unless their cameras recorded the pre-existing damage. What a relief to eventually be proven "not guilty"!
4.8 Okay29 Apr. 2019
When renting a luxury SUV you would expect the vehicle to be clean, pristine and everything in working order. I did not get that from this rental. Disappointed.
10.0 Excellent15 Mar. 2019
Pickup and drop off was very smooth. Staff was always friendly
10.0 Excellent24 Oct. 2018
Car was available as advertised. Pickup was very efficient. People courteous.
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From $141/dayRated no. 13
Thrifty
7 Good (54 reviews)
2 locations in Phoenix
Thrifty
Locations in Phoenix
  • 7.5
  • 7
  • 7
  • 6.6
  • 7.1
Recent reviews
4.0 Okay22 Apr. 2021
Drop-off was fast and easy. Car was clean and in good condition. Price was good.I understand these are challenging times but waiting in line at the Phoenix airport for a good three hours to obtain the car was very disappointing.
10.0 Excellent10 Jul. 2017
Seamless! Great car, great mileage!
10.0 Excellent31 May 2017
Car was clean and dependable. Check in clerk was pleasant and efficient.
10.0 Excellent29 May 2017
Loved it--and a great dealWe rented a VW Jetta, and it was perfect for driving around Arizona and Utah. Thrifty staff were helpful, and it was a no-stress rental--my favorite!
9.6 Excellent21 May 2017
Lucked out with a great price on a one-way rentalCar was clean, worked well, and you couldn't beat the price. Staff were friendly and helpful.The wait in Phoenix felt unnecessarily slow. I wish it had been possible to check in at a kiosk and add an additional driver mid-trip.
6.8 Good15 May 2017
The car was great, and so was the price.Picking up the car in PHX was a headache. The line was long and there weren't many staff. Luckily the video-machine allowed me to avoid waiting for hours, but I feel bad for the other folks.
4.8 Okay27 Apr. 2017
UnderstaffedGood car, easy dropAt pickup, very understaffed, and poorly organized, making a line of 6 people, a 45 min wait...few cars ready
10.0 Excellent23 Apr. 2017
Great rental at an even better priceWe got a full size car for our Arizona vacation. It was clean, well maintained and had great gas mileage on top of everything.Nothing
2.0 Mediocre17 Apr. 2017
MISLEADINGI booked "the special deal" and was told that it would be a SUV or intermediate. I was given a COMPACT that barely fit my guests.I booked "the special deal" and was told that it would be a SUV or intermediate. I was given a COMPACT that barely fit my guests. I have always rented Thrifty. Now my family I will never do business with this company again.
10.0 Excellent16 Apr. 2017
Easy and cheapQuick service and they let me pick my car (within reason).Wasn't at the airport, but none of the rentals at PHX are, do not Thrifty's fault.
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Rated no. 14
NU Car
4.9 Okay (46 reviews)
1 location in Phoenix
NU Car
Locations in Phoenix
  • 5.9
  • 5.7
  • 5
  • 4.2
  • 5.1
Recent reviews
4.0 Okay10 May 2022
The location and process of getting to NU car was terrible. We had to take a shuttle to the rental car center and then wait an additional 30min in 100 degree heat for a second shuttle that was in poor condition. It was extremely inconvenient and time consuming both on the way there and the return. The vehicle size was also not as aspected. It was much smaller and did not have enough room for the number or passengers and bags that it claimed to hold.
2.0 Mediocre20 Apr. 2022
Office closes at 4pm is off airport.
8.0 Excellent1 Apr. 2022
I think Sky Harbor NU car is a little misunderstood. I believe they do a good job of making the best of a bad situation. Yes, their office is off-site from the airport car rental center. That information was made clear in the rental confirmation. We did have to walk to the pickup spot, but it wasn't that long and our wait for pickup to the office was less than ten minutes. Yes, the office is bare-bones and in a sketchy part of town, but we felt perfectly safe and the office was clean and set up to handle the extraordinary number of customers they move through there every day. Expect the representatives to move you through quickly, no banter or small talk. Sure they will try to upsell you on insurance, but don't all the rental companies do that? Our car was ready and waiting, and we did a walk-around while the representative took pictures of the vehicle from every angle, which were emailed to us. I liked that. Our car was a Nissan Versa with 35,000 miles, not great but it was clean and it ran just fine the entire trip. From the time we walked in the office door till the time we pulled off the lot was less than 20 minutes. Returning it took less than 10 minutes. Overall, our experience with NU car was way better than expected, based on all the negative reviews. My advice, do your homework, know what you're getting into, be patient and I think you'll find it's a pretty efficient and well-run operation.
10.0 Excellent27 Mar. 2022
Got me in quick, I had reservations for the WRONG day, but they helped me get a car quickly and I was on my way. Return was quick and easy too. It was expensive but I had made the mistake on the date and they got me transportation. Great guy at the counter
8.0 Excellent26 Mar. 2022
Things within their control were done very well. They need to do better on letting people know how to find them since they are off site.
2.0 Mediocre15 Mar. 2022
Went to pick up the car at the car rental bldg. in phx airport, and they were not in there. You had to walk with your luggage about 1/4 mile only to wait for a shuttle from NU. After 25 minutes a car came to pick us up. Took us to some place in downtown phoenix. The service counter was the worst. Finally after an hour we got the car. OMG it was beat up, dented, and made a terrible noise. We unfortunately took it. It was dirty inside and out. One week later we had a flat tire due to scraping of the rim. Called to take it back and they gave us another car. Worst company on earth... You may save money but its not worth it.
8.0 Excellent15 Mar. 2022
Rental was good but location was inconvenient. We had to get a shuttle from the airport to the car rental terminal than get another shuttle from the rental terminal to Nu Car location. Allow at least an hour of waiting for shuttles. When dropping off the rental we just got a cab back to the airport
8.0 Excellent25 Feb. 2022
Very expensive for a 2 day car rental.
4.0 Okay15 Feb. 2022
Had to take a shuttle from the airport terminal to car rental like normal. When I arrived at the car rental area I was informed I had to go make a 500yd walk out of the car rental center premises to wait for another shuttle. After 30 minutes of waiting a Nu Car Shuttle arrived to take us 10 minutes even further from the airport to the “rental center”. We stepped off the shuttle to a vacant building with temporary signage everywhere saying “Nu Car Rental”. I walked inside to find a building that resembled a cell phone store but 90% empty. Make shift desks were lined up and wires everywhere so they could have their phones and computers working. The pick up process took forever, like 15mins per person, causing us to lose another hour of our time. Thankfully there weren’t many people there. I know this has been mostly negative to this point but things were positive the rest of the way. Vehicle was fine, checked it over with the rep for damage before we left and they gave me peace of mind in terms of not getting screwed over that way. Drop off was a similarly easy experience… but still had to either wait 20mins for their shuttle which would require then another shuttle at the actual car rental place, opted for an Uber
2.0 Mediocre14 Feb. 2022
Nu Car closes at 4pm in PHX and the pick up is NOT at rental facility like it states when renting, you have to take ground transport to their facilities but we couldn’t even do that since we arrived in PHX at 545 and they close at 4, what rental car company closes at 4? Had to walk up for my rental at another company and hoping one was available and in my budget.
Rated no. 15
Silvercar
10 Excellent (5 reviews)
1 location in Phoenix
Silvercar
Locations in Phoenix
  • 10
  • 10
  • 10
  • 10
  • 10
Recent reviews
10.0 Excellent15 Sep. 2018
Over the top service and excellent vehicle choice.We somehow got a special price on this rental, that being said, the service from staff, pick up, drop off and shuttle to and from the air were all first class. Very high tech coordination with the car unlocking when we got to the rental center. Included were satellite radio, navigation and surprisingly gas mileage over 40 mpg on the highway. This is a great rental opportunity for many.There was the fact that the car was an Audi Quattro, so smaller than I would normally rent, compared to my Ford Edge, but I cannot complain about anything.
10.0 Excellent1 May 2018
Great car - made me an Audi lover.Car pickup and drop off were very easy. Car was clean and ready to go.Nothing really comes to mind
10.0 Excellent4 Jan. 2017
Great rental experienceThey picked us up at the rental island, took us to Silvercar headquarters and off we went in a very clean Audi. I will definitely use them again!
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Rated no. 16
Airport Van
4.4 Okay (10 reviews)
1 location in Phoenix
Airport Van
Locations in Phoenix
  • 4.2
  • 4.4
  • 4.6
  • 4.4
  • 4.4
Recent reviews
2.0 Mediocre7 Jul. 2020
No one was there for us to pick up the van even though it was open. Looked very sketchy ended up canceling reservatuon.
5.6 Okay1 Jul. 2020
Full tank of gas, had to go directly to has station. Car could have been cleaned.
2.0 Mediocre11 Jun. 2020
Never hire them again. They gave us a bad vehicle
8.8 Excellent11 Jun. 2020
Super easy to rent, the process was very efficiently done.
2.0 Mediocre5 Jun. 2020
I did not clearly understand who the company is, what their name is and where they are located. I never received a confirmation from Kayak. I did not know the hours of operation. They were closed by the time I was able to figure out who and where they are located. I needed to rent from another company. Not a good experience.
2.0 Mediocre11 May 2020
Absolutely nothing
2.0 Mediocre9 May 2020
Never got the rental van. Rental site wasn't at the rental center, so you have to call for a shuttle. Shuttle phone number was busy for 25 minutes. Had to rent from someone else.
7.6 Good16 Mar. 2020
Staff was knowledgeable and helpful.Their temporary facility is a single wide and poorly marked mobile home.
2.0 Mediocre31 Jan. 2020
If they were out of business
Easirent
2 locations in Phoenix
Easirent
Locations in Phoenix
Recent reviews
Advance Car And Truck Rental
1 location in Phoenix
Advance Car And Truck Rental
Locations in Phoenix
Recent reviews
Carzi
1 location in Phoenix
Carzi
Locations in Phoenix
Recent reviews
Eagle Rent A Car
1 location in Phoenix
Eagle Rent A Car
Locations in Phoenix
Recent reviews
Elita Rent A Car
1 location in Phoenix
Elita Rent A Car
Locations in Phoenix
Recent reviews
From $96/day
Europcar
1 location in Phoenix
Europcar
Locations in Phoenix
Recent reviews
Fox Autorent
1 location in Phoenix
Fox Autorent
Locations in Phoenix
Recent reviews
Goldcar Rental SP
1 location in Phoenix
Goldcar Rental SP
Locations in Phoenix
Recent reviews
keddy by Europcar
1 location in Phoenix
keddy by Europcar
Locations in Phoenix
Recent reviews
Los Angeles Van Rentals
1 location in Phoenix
Los Angeles Van Rentals
Locations in Phoenix
Recent reviews
Rent-A-Wreck
1 location in Phoenix
Rent-A-Wreck
Locations in Phoenix
Recent reviews
Rhodium
1 location in Phoenix
Rhodium
Locations in Phoenix
Recent reviews
Sunnycars
1 location in Phoenix
Sunnycars
Locations in Phoenix
Recent reviews
6781 travellers who hired a car in Phoenix gave the car agency they used an average rating of 6.6

Car hire locations in or near Phoenix

Good to know

Most popular agency

Budget

Most popular car type

Intermediate

Average price

$92/day

Good deal

$82/day

When to book a car hire in Phoenix

Average daily price per month
Car hire prices as pick-up date approaches

Top tips for hiring a car in Phoenix

  • Most tourists visiting Phoenix fly into the Sky Harbor International Airport. Here you’ll find it both easy and convenient to rent a car. All of the hire car companies are centrally located in one place. Although this building is off site from the airport, travelers can catch the shuttle just outside of baggage claim to get to the hire car center.
  • During your stay in Phoenix, you’ll definitely want to make a visit to the desert, where you’ll find many opportunities to enjoy nature. The Phoenix desert is home to a botanical garden, a zoo, and fishing lagoons. Rent a car and take the scenic route to the desert to enjoy views of the canyons and desert trees.
  • Tourists visiting Phoenix will likely have to take I-10 to travel from East to West around the city. Traveling along this highway, the glare from the sun can be unbearable at times -- be sure to have your sunglasses readily accessible to improve visibility and avoid eye strain.
  • Downtown Phoenix can experience the largest traffic jams in the city. Travel is most hectic in the business district during rush hour, which is Monday through Friday from 6:30 a.m. to 8:30 a.m. and in the evening from 4 pm. to 5:30 p.m. Traffic in the immediate downtown area might not clear up, however, until around 7:00 p.m. If you need to travel during these hours, be sure to visit the Arizona Department of Transportation website to learn about traffic accidents, construction, and other potential traffic slowdowns. They may provide you with alternative routes to make traveling easier.
  • 25% of our users found a car hire in Phoenix for $82 or less
  • Book your car hire in Phoenix at least 1 day before your trip in order to get a below-average price
  • Intermediate car hires in Phoenix are around 53% cheaper than other car types, on average

FAQs about hiring a car in Phoenix