Recent reviews
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- Negative
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8.8
Cons: Price at airport was considerably higher than places just a few miles away.
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7.2
Pros: I like that we were upgraded after they rented out the vehicle we reserved.
Cons: The price was still quite steep and the A/C didn’t work the best and the cruise control didn’t work in the car either.
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2.0
Cons: I paid over 40 Just to arrive at the location just to be told they don’t have any of the vehicles I put in for a reserved
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10.0
Pros: Staff was friendly and helpful. Dropoff was super easy. All in all a great experience. Will use again!
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10.0
Pros: The staff members were really good with excellent customer service
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10.0
Cons: Cancelled without question Thanks
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8.0
Pros: Easy pick up and drop off friendly staff
Cons: Prices were pretty high for a weeks worth of rental
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10.0
Pros: The staff member at the Alamo rental stand when I checked out the car was great. She was super friendly and made the process hassle free. I told her I was in town for a job interview and she was kind enough to upgrade me for free so I could “roll up to my interview in style”, which I found to be so incredibly kind. Would 100% rent with Alamo again!
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2.0
Pros: Nothing! Due to renting through a third party it doesn’t mean i will get a rental.
Cons: Customer service for one! No one was willing to help me out. The lot was full but yet they kept saying they had no cars. When you order something you get a conformation number which means 100% in their eyes. That car rental company at Mesa getaway airport in az is shady and rude! I was told by a couple there at that airport that they save the cars for the people traveling on the late flight so when they are stuck they can rent to them for a higher price....some shady business right there! Kayak is great, but they need to not work with Alamo or other car rentals at that location.
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9.6
Pros: The staff was friendly and helpful.
Cons: Signage to the drop off.
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10.0
Pros: Friendly and helpful staff; super easy drop off.
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10.0
Pros: Really appreciated the ease of pickup/drop off, the vehicle was ready to roll and clean and worked great.
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8.8
Cons: Price at airport was considerably higher than places just a few miles away.
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10.0
Pros: Staff was friendly and helpful. Dropoff was super easy. All in all a great experience. Will use again!
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10.0
Pros: The staff members were really good with excellent customer service
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10.0
Cons: Cancelled without question Thanks
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10.0
Pros: The staff member at the Alamo rental stand when I checked out the car was great. She was super friendly and made the process hassle free. I told her I was in town for a job interview and she was kind enough to upgrade me for free so I could “roll up to my interview in style”, which I found to be so incredibly kind. Would 100% rent with Alamo again!
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9.6
Pros: The staff was friendly and helpful.
Cons: Signage to the drop off.
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10.0
Pros: Friendly and helpful staff; super easy drop off.
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10.0
Pros: Really appreciated the ease of pickup/drop off, the vehicle was ready to roll and clean and worked great.
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7.2
Pros: I like that we were upgraded after they rented out the vehicle we reserved.
Cons: The price was still quite steep and the A/C didn’t work the best and the cruise control didn’t work in the car either.
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8.0
Pros: Easy pick up and drop off friendly staff
Cons: Prices were pretty high for a weeks worth of rental
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2.0
Cons: I paid over 40 Just to arrive at the location just to be told they don’t have any of the vehicles I put in for a reserved
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2.0
Pros: Nothing! Due to renting through a third party it doesn’t mean i will get a rental.
Cons: Customer service for one! No one was willing to help me out. The lot was full but yet they kept saying they had no cars. When you order something you get a conformation number which means 100% in their eyes. That car rental company at Mesa getaway airport in az is shady and rude! I was told by a couple there at that airport that they save the cars for the people traveling on the late flight so when they are stuck they can rent to them for a higher price....some shady business right there! Kayak is great, but they need to not work with Alamo or other car rentals at that location.
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