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Hotels near Phoenix-Mesa Gateway airport

Hotels near Phoenix-Mesa Gateway airport

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Phoenix-Mesa Gateway (AZA) - Phoenix, AZ, United States
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Best hotels near Phoenix-Mesa Gateway airport

Cleanliness
9.5
Comfort
9.5
Facilities
10.0
Location
9.2
Overall
10.0
Overall 9.1 Excellent
Based on 83 reviews
Cleanliness
9.5
Comfort
9.5
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
9.8
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.2
Location
9.1
Services
9.4
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Location
9.6
Services
10.0
Staff
10.0
Cleanliness
9.2
Comfort
9.2
Location
8.5
Services
8.7
Staff
9.3
Cleanliness
9.4
Comfort
9.4
Location
8.6
Services
9.2
Staff
9.4

Okay 5.0
Pros: The hotel was clean. Location was good. Bistro and bar located in hotel was convenient.
Cons: The room was tiny, barely has room to get a luggage cart through the door. The pool area and spa area was covered in ants and red beetles. The nightly rate was not cheap and our stay was just average. I would not pay the amount I did and stay there again.
Excellent 8.0
Pros: very quite
Cons: not much service in the room
Excellent 10.0
Pros: It was a late check-in with an early departure.
Cons: No available food for early departure
Excellent 9.0
Pros: Was a good breakfast. Check in was easy. Pretty hotel. Grounds were nicely kept.
Cons: The bed might have been a board..... not a great night's sleep.
Excellent 9.0
Pros: I love this hotel-everyone is super nice. And the rooms are super comfortable and attractive. On the first floor- there’s a room you can watch a big screen tv. Order a drink and sit down and relax. So nice
Excellent 9.0
Pros: Cleanliness, but more attention to vacuuming the hallway carpet.
Cons: Location
Excellent 10.0
Pros: The bed was very comfortable, shower awesome!
Excellent 10.0
Pros: Front desk staff were very personable
Excellent 10.0
Pros: The rooms were nice and big and the bed was very comfortable
Cons: Nothing
Excellent 10.0
Pros: This is a newer, very nice hotel, and our king bed room was comfortable, spacious and contemporary. The staff were courteous, cordial and helpful, and we enjoyed our one-night stay very much.
Cons: No. In fact, they even gave us an extensive list of dining options located within five miles of the hotel, some that were just blocks away.
Excellent 10.0
Pros: Very accommodating! Completely shuttle to and from airport. Staff and general manager were awesome. Clean and nice hotel great value.
Excellent 9.0
Pros: Good location for the east valley of Phoenix. Pretty well located for food and other services. Property was clean and well appointed.
Cons: I wish that the staff were willing to enforce the face covering policy. I understand that it is difficult to confront people, but I think politely reminding people, with an escalation channel to management would be appropriate.
Excellent 8.0
Pros: Convience
Cons: The a/c would not cool at desired temp. Stayed at 75 and did not get any cooler at night.
Excellent 10.0
Pros: Nice fresh, new hotel with friendly staff
Cons: Would be nice if shuttle times were listed when booking, as we had a very early 6am flight and booked this location due to closeness to airport and free shuttle service. Luckily the nice lady who checked us in gave us the card of a local driver.
Excellent 10.0
Pros: Amazing customer service and great rooms
Excellent 10.0
Pros: The entire experience was great. The staff was friendly and helpful, the room was clean and very nice in general, and the location was within 10 minutes of where I was going to for other activities.
Cons: None
Good 7.0
Pros: Helpful staff
Cons: No electric vehicle charging
Excellent 10.0
Pros: Very confortable
Cons: Not includes breakfast
Excellent 9.0
Pros: Great rooms, courtyard and pool area.
Excellent 9.4
Pros: Brand new and the rooms and bathroom are amazing.
Cons: Two coffees and one breakfast sandwich for $40 was a bit expensive for vacation. Perhaps business travelers would not mind since not paying but it was a bit offensive for vacationers.
Excellent 9.4
Pros: It’s new, beautifully decorated and good access to the airport.
Cons: 2 coffees and a breakfast sandwich $45.
Courtyard Phoenix Mesa Gateway Airport - Mesa
Rated no. 1
9.1
Excellent 9.1
Based on 83 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.4
Facilities
9.2
Location
9.3
Overall
9.4
Overall 8.9 Excellent
Based on 405 reviews
Cleanliness
9.4
Comfort
9.4
Facilities
9.2
Location
9.3
Overall
9.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
8.9
Location
8.8
Services
8.8
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
8.6
Facilities
8.0
Location
9.3
Overall
8.0
Cleanliness
9.4
Comfort
9.4
Location
9.4
Overall
10.0
Services
9.2
Cleanliness
9.9
Comfort
9.7
Location
9.7
Services
9.7
Staff
9.5
Cleanliness
9.5
Comfort
9.4
Facilities
10.0
Location
9.4
Overall
10.0
Cleanliness
9.2
Comfort
9.1
Location
9.1
Services
9.0
Staff
8.7

Excellent 10.0
Pros: Everything. Very nice place to stay. Quiet and comfortable.
Cons: Nothing.
Excellent 9.0
Pros: Very clean.
Cons: There was no breakfast. Coffee often had too many grounds in the cup and was not offered throughout the day. Breakfast choices, while few, were delicious, though a bit costly, since the hotel advertises continental breakfast.
Excellent 9.0
Pros: Easy
Okay 5.0
Pros: Clean and quiet room.
Cons: There were no side door exits for smokers. The dinner menu was very limited and very expensive. There was no free coffee or breakfast in the morning. We were told if we would like breakfast we could order it off the menu in the restaurant. The location wa
Good 7.0
Pros: Very good and a great price.
Cons: My bathtub water did not drain. They did offer to change my room but I was leaving the next day.
Excellent 10.0
Pros: Great location near Mesa airport. Clean room.
Excellent 9.6
The room was very nice and clean the hotel was up to standards with the cleanliness the staff of was helpf every question
Excellent 10.0
Pros: Proximity to phx-Mesa airport and the staff accommodating our needs. The pool was outdoor and next to a golf course which was really nice.
Cons: Nope. Everything was great!
Excellent 10.0
Pros: Very clean, comfortable bed, nice big bathroom
Cons: No
Excellent 10.0
Pros: Clean room, good breakfast options
Excellent 9.0
Pros: Close to each of our two events. Quiet. Spacious suite. Pleasant staff. Decent restaurant. Adequate fitness center.
Cons: At maximum adjustment up, the hand-held shower head was only about 5 ft. high so it was difficult to wash my hair using one hand. Same with the armoire closet rack. My husband's suit jacket "puddled" on the bottom shelf
Excellent 10.0
Pros: Location near Mesa airport, friendly helpful staff
Cons: A few hairs on bathroom floor. Not mine
Excellent 8.0
Cons: Noisy halls Not quiet could hear coughing people in room next to mine Woke me and continued for hours No soap or shampoo in room
Excellent 10.0
Pros: It was NOT the Country Inn & Suites in Mesa! The Sheraton 4 Points was heaven after our previous two nights in the WORST managed hotel we have ever experienced. After sleeping on a concrete hard mattress at the aforementioned, we slept like babes!
Cons: All good...we will stay there again.
Mediocre 2.0
Pros: Cleanliness
Cons: While we appreciate the efforts the hotel made with respect to Covit-19, we were dismayed that only 2 bottles of water were supplied for our four day stay. There were two of us.
Excellent 8.0
Pros: location
Cons: reception was nil. Not very friendly
Okay 5.0
Pros: The room was nice.
Cons: The staff was rude.
Excellent 10.0
Pros: The best hotel in the area. Easy assess to freeway and Gilbert shopping and Mesa Airport.
Cons: None
Excellent 10.0
Pros: It was central to a serious shopping center that had a walmart which was good. It is near "the city" though I have to say this place and it's golf course feel secluded - difficult to explain.
Cons: The main thing for me was they don't have signs stating what "quiet hours" are. due to that they have no policy to point to when people are loud and there were 4 other rooms of loud people near my hotel room. also employees not at desk when I checked out.
Good 6.0
Pros: I liked the styling and decor along with the great location and airport shuttle service.
Cons: TV did not have a channel guide and there was no fan in the bathroom. Also I did not like how difficult it was to keep the room at a comfortable temperature. The a/c unit was very loud and disruptive and froze you to death every time it came on.
Okay 5.0
Pros: Nothing
Cons: Extremely Noisy...! (Loud air conditioning wall unit. Cheap construction- I could hear guest conversations in hall way and outside from the second floor. Uncomfortable beds, cheap pillows. I chose this room based on the guest ratings-shame on me.
Okay 4.0
Cons: The desk clerk double-billed me for incidentals. There were none.
Excellent 10.0
We had a large group stay at this hotel for a training event. The rooms were stunning as well as the view. Located across the street from a walking area around a pond and within walking distance to a shopping center. A shuttle will go anywhere within 5-mile radius at no charge. Meeting facilities were nice. The restaurant service was slow during breakfast and lunch; although we were the only people in the restaurant. Lacked sense of urgency.
Okay 4.8
Cons: Lamps covered in dust. Bathroom dirty.
Excellent 10.0
Pros: No hassles nothing
Cons: Nothing
Excellent 10.0
Pros: Hotel is new, attractively appointed, clean and well maintained with a friendly and helpful staff. The hotel maintains a pleasant, spacious and convenient dinning area with bar facilities. At the back side of the hotel is a well maintained and very green driving range and golf course - with restful seating at the back of the hotel for hotel guests for outside dinning, just restful reading or conversation. The hotel is well located so that it is pleasantly peaceful and quiet.
Excellent 10.0
Cons: Online check in sucks. They texted me that the room is ready at 3 pm but ending up waiting in the lobby for 1 hr. False reassurance. I suggest to call instead.
Excellent 10.0
Pros: Attentive staff, clean/new accommodations and the restaurant and bar
Four Points by Sheraton at Phoenix Mesa Gateway Airport - Mesa
Rated no. 2
8.9
Excellent 8.9
Based on 405 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.4
Facilities
7.7
Location
8.7
Overall
7.3
Overall 8.2 Excellent
Based on 770 reviews
Cleanliness
8.6
Comfort
8.4
Facilities
7.7
Location
8.7
Overall
7.3
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
10.0
Overall
9.0
Cleanliness
8.4
Comfort
8.4
Location
8.7
Services
8.2
Staff
8.6
Cleanliness
6.0
Comfort
2.0
Facilities
6.0
Location
6.0
Overall
2.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
7.0
Cleanliness
8.7
Comfort
8.5
Location
8.8
Services
8.4
Staff
8.7
Cleanliness
8.5
Comfort
8.3
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
8.6
Comfort
8.5
Facilities
4.0
Location
8.8
Overall
7.0
Cleanliness
7.9
Comfort
7.6
Location
8.7
Services
7.7
Staff
8.5

Excellent 8.0
Pros: The room was clean & comfortable. There was some floor construction going on.
Cons: The amount of poop on the property from pets was notable however i understood the difficulty in managing it.
Excellent 10.0
Pros: it was clean and the staff was friendly
Cons: the breakfast was lame lol
Good 7.0
Pros: Breakfast was limited due to COVID restrictions! But what was there was fresh! Location was good!
Cons: Better pest control. Found two roaches in bathroom last night we were there. Room needs to be updated. Especially the bathroom.
Excellent 9.0
Pros: was a very nice place to stay . room was clean and spacious.
Cons: i requested a ground floor and extra pillows none of which were available when i arrived . the tv remote did not work very well. had to go to lobby to get creamers for in room coffee bar.
Excellent 9.0
Pros: Location was great, did not have opportunity to partake of a meal there.
Cons: N/A
Okay 5.0
Cons: It would have been nice to be informed of the over abundance of animals and displaced people that were staying at the hotel. It felt like a zoo. The people were drinking beer and smoking every night by the back door.
Excellent 8.0
Pros: Friendly staff
Cons: There were noticable black Marks on the bathroom sink where you could tell it was not clean. Also very little access to hot water. Not enough for two showers.
Mediocre 3.0
Pros: It was clean
Cons: Breakfast was subpar. Noisy air conditioning unit. No hot water. Staff at the front desk didn¿t care and didn¿t even offer an apology. Avoid this place. I will avoid it in the future.
Excellent 10.0
Pros: It was very clean everywhere and there was a pleasant atmosphere. The staff were relaxed and helpful. I especially enjoyed the pool and hot tub in the evening.
Cons: No complaints about this hotel at all. Very conveniently situated just off the highway.
Excellent 9.0
Pros: Two queen beds
Cons: The breakfast items were not much to like. I have seen better at cheap motels.
Excellent 10.0
Pros: Great hotel! Everything is perfect: location, staff, clearness, large pool, jacuzzi, delicious breakfasts. We really enjoyed our stay there and highly recommend this hotel!
Cons: None
Excellent 10.0
Pros: Excellent hotel with very nice staff and good breakfast. Easy to find.
Cons: Nothing we liked it all
Excellent 9.0
Pros: The staff is super friendly and helpful
Cons: A weird smell in our first room the air conditioner didn¿t work
Good 6.0
Pros: The room was very nice and spacious. I am traveling with pets and don¿t always find such nice, clean rooms. The pool is well maintained. The staff was friendly (except one person) and helpful.
Cons: The door lock on my room was malfunctioning and I had to return to the front desk to have my key reset every time I wanted to enter my room, multiple times a day. One staff member was argumentative about resetting the key. Manager gave credit for hassle
Excellent 8.0
Pros: Liked the decor. Beds were warm and comfortable. very clean and safe as far as mask wearing and antibacterial available everywhere.
Cons: Only dislikes¿ No phone charger or outlet between the beds or in a reasonable distance from the beds. Our phones are important! Air conditioner was also a little loud. No great views from this hotel.
Excellent 10.0
Pros: Location, staff and cleanliness of both hotel and room.
Cons: No
Good 6.0
Pros: Location
Cons: Beds were uncomfortable...dusty furniture, very noisy and loud neighbors
Poor 1.0
Pros: One of the worst experiences I have ever had!
Cons: I didn¿t like anything about my stay and I even got my money stolen by hotel!
Excellent 10.0
Pros: Such a wonderful l, wonderful staff!!!
Cons: N/A
Excellent 8.0
Pros: Its a typical above average hotel with the usual continental breakfast options you normally would expect for a LaQuinta Inn and Suites.
Excellent 10.0
The room was clean and check in was very quick. I got a great price and couldn't be happier with my stay.
Okay 4.0
Cons: The head board was dirty. The bed skirt was nasty. NO maid service, bed never got made, had to go front desk to get fresh towels.
Okay 5.0
Pros: The pool
Cons: Very little staff. No daily cleaning. Having to ask for 1 backup tp roll. Having to pick up everything we needed every day at front desk and throw my own trash out in the parking lot.
Okay 5.0
Pros: Good location, pool was open, no pet fee.
Cons: All pets (maybe kids too) are on the 3rd floor, its very humid. Walking into our room was like being smothered by smell. Dense air with overwhelming animal / urine smell. We planned on staying several days but left after the first night.
Okay 4.0
Pros: The rooms were nice.
Cons: Beds were a little small. My children were blamed for someone else because the other person had a dog that would bark. Front desk just assumed it was my family. Room was dirty upon arrival and also a machine was left in one of our rooms.
Good 7.0
Cons: Doors to the rooms slam loudly. So when trying to sleep it was annoying when someone would leave or enter their room
Okay 4.0
Pros: Nothing but the pool
Cons: The rooms smelled like dog piss
Poor 1.0
Pros: The separate room from the bedroom
Cons: The room was filthy . There was bugs everywhere. My husband was passing kidney stones and was down in the car when one hit ... Someone called the cops thinking he was up.to.no good. La Quinta kicked us out because they said we had police activity.
Good 7.0
Pros: Staff
Cons: Loud neighbors late at night No breakfast as advertised
Mediocre 2.0
Pros: Clean.
Cons: I am wondering if I paid extra for breakfast that we did not get it. Also there was so much noise from dogs barking and kids running up and down the halls.
Good 7.0
Pros: The beds were comfortable.
Cons: The room could've been cleaner. Attention to detail could be significantly improved.
Poor 1.0
Cons: Had to wait over 10 minutes befor somebody help had the next day around 11:15 housekeeper knocks on the door inter's with the do not disturb sign post on the door
Mediocre 2.0
Pros: Check in staff was rude
Cons: The staff
Okay 5.0
Pros: Location and staff were nice
Cons: Noise level; thin walls
Mediocre 3.0
Pros: The location
Cons: And they never came ask me for room service or if I need it anyting
Good 6.0
Cons: Hairs all over the bathroom, air conditioning blowing either super hot or super cold air.
Good 7.0
Pros: I am always pleased with the cleanliness of La Quintas
Cons: Hotel was great
Excellent 8.0
Cons: Oldest hotel but it’s ok
Good 6.0
Pros: It was easy to book. Dog friendly. Appeared newly updated.
Cons: The sink stank like sewer. And the waffle maker didn’t fully cook the waffles.
Excellent 10.0
Pros: Check in was quick and friendly. Rooms are very clean and updated with good taste and elegance. It will be my choice to say next time I visit Mesa, AZ
Okay 4.0
Pros: The location to our function was great. There are a lot of dining establishments close by and the mall is across the freeway from the hotel.
Cons: When we arrived a 4 pm. we were told our room would not be ready for a half an hour. We explained we drove 5.5 hours and needed to tidy up before a dinner function at 5 p.m. We were asked to wait until a room was available. At 4:30 p.m. we were given a room. The room assigned was the first room next to the elevator, the ice machine, the laundry room and the room service room. The walls were thin and we heard doors slamming constantly. Our stay booked through KYAK was for 2 nights. The next day we went exploring. When we came back at 4:30 p.m., our room had not been made up. When I asked if they were short staffed in housekeeping I was told NO. This is the worst La Quinta Inn we have ever stayed at. It's older and other than the lobby, it was not well maintained. The pool furniture was filthy.
Excellent 10.0
Pros: clean, friendly, very helpful, pleasant and assisting staff
Okay 4.0
Cons: I wifi suck. The stuff was very layer back.., when calling to ask how to check out. He just check me out with out asking if I was ready and he told me " just to get" would not every go back
La Quinta Inn & Suites by Wyndham Mesa Superstition Springs - Mesa
Rated no. 3
8.2
Excellent 8.2
Based on 770 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.4
Facilities
7.2
Location
8.7
Overall
8.2
Overall 8.0 Excellent
Based on 1,370 reviews
Cleanliness
8.4
Comfort
8.4
Facilities
7.2
Location
8.7
Overall
8.2
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
8.3
Comfort
8.2
Location
8.8
Services
8.0
Staff
8.4
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.5
Comfort
8.5
Location
8.8
Services
8.1
Staff
8.6
Cleanliness
8.3
Comfort
8.4
Location
8.7
Services
8.1
Staff
8.3
Cleanliness
8.8
Comfort
8.5
Facilities
7.3
Location
8.7
Overall
8.5
Cleanliness
8.4
Comfort
8.2
Location
8.4
Services
8.0
Staff
8.2

Excellent 8.0
Cons: The bathroom drain did not drAin
Excellent 10.0
Pros: I just came out of surgery and when I checked in Ush (manager) was kind to get me closer to elevator and got me a room with handicap bathroom. Jason( maintenance guy) came up to fixe the Fridge so I can rotate ice packs and he allows my boyfriend to use his freezer and even showed him where to go. thank you to these people and made my stay so comfortable
Cons: N/A
Excellent 8.0
Pros: Room was nice and clean. Lobby was comfortable and open. People were nice, especially the breakfast staff.
Cons: they had 4 ice machines - 3 were not operating and the 4th, of course, was empty. their computerized reservations system was down for the entire 4 days we were there, so had trouble checking in, checking out. they couldn't/wouldn't print us a receipt upon checkout, but said they'd e-mail - after 24 hours, still no such e-mail.
Excellent 9.6
Very clean, convenient location, exceptionally attentive staff at breakfast, accommodating front desk staff. Perfect stay!
Mediocre 2.0
Pros: The location is perfect, restaurants within walking distance, near a beautiful mall.
Cons: The air conditioning didn't work properly, no housekeeping unless you schedule. Water was coming out of some pipe in the shower ceiling, apparently from the air conditioner. Most of the staff was friendly, one was upset because I asked for toilet paper.
Excellent 8.0
Pros: Location is good for travel in all directions.
Cons: Charged $20 extra to check in less than 3 hours early even though room was ready. Wife has cancer and needed to rest. Thought this was a tacky fee. You can't charge them $20 if you check out 3 hours early.
Okay 5.0
Pros: Good location
Cons: Overpriced for quality of the hotel. Room was open when we arrived (around 8pm) and cleaning person going in and out to fix someone's poor cleaning job. Hallways a bit dark, nothing special for the high price.
Excellent 8.0
Pros: The quietness, clean rooms ans comfort. Staff is very accomondating. Even though it is an older hotel, it is nice.
Cons: Breakfast sitting out can harbor bacteria.
Good 6.0
Pros: Staff was friendly and overall hotel was nice
Cons: Booked a king bed, had me as a queen. Said they were completely sold out but eventually got me in a queen. Bathroom facet did not work, sink was dirty with hair, mirror was dirty. Hair was on pillow in bed
Mediocre 3.0
Pros: It was convenient to location needs
Cons: Rooms were not ready. No secondary lock on door. Fecal matter in toilet and on floor. Overall appearance was less than professional. Current remodeling was not apparent, sink was cracked, outlet had no cover plate over it, colors in rooms were dismal.
Excellent 10.0
Pros: Clean
Cons: Nope
Excellent 9.0
Pros: I loved the pool area with the lounge chairs in the shade. It was a perfect place to enjoy their continental breakfast.
Cons: There was a plumbing pipe coming out of the ceiling in the bathtub. It was weird and dripping but it didn¿t bother us too much.
Okay 4.0
Cons: Entry door was not very secure. Room had an odor. Drawers and cabinet doors were open like housekeeping did not finish their job. Very disappointed. Would not give room a 3 star rating.
Excellent 10.0
Pros: The room was very nice
Excellent 8.0
Pros: Location
Cons: The hot breakfast was microwave. I thougnt it was going to be preparedfood.
Excellent 10.0
Pros: We were so happy to see a comfortable soft bed. Last hotel we were in was awful (not any part of your chain). Great breakfast!
Cons: Would like the breakfast served till 10:00 AM
Mediocre 2.0
Cons: The worst part about the hotel was the staff, or more specifically one staff member at the front desk who clearly does not like his job. The beds were also horribly uncomfortable.
Excellent 9.0
Pros: The location was great!
Cons: There weren¿t breakfast food options for gluten free or dietary restrictions.
Poor 1.0
Pros: Nothing
Cons: Yes, did not have room available even though check in behind at 4pm and we arrived at 10pm. Tried to give us a room guest we¿re already staying in. No upgrade for any of the inconvenience.
Okay 5.0
Pros: that is was close to lots of things to do
Cons: the staff was not very friendly and our room was dirty and the sink in the bathroom didn't work.
Excellent 8.0
Pros: Definitely the location, On the Border and another restaurant/bar in walking distance.
Cons: We had the Ruby Suite, I couldn't get the fireplace going. When I called the front desk, he didn't know how either and stated he'd send maintenance. We were already asleep when maintenance showed up. However, he was able to get the fireplace going.
Poor 1.0
Pros: The location is very central for food and shopping.
Cons: The room that we were given 306 was a mess. The bathroom toilet and sinks were still dirty upon arrival. The bath tub did not drain so made taking showers very interesting. There was also stains on the bedding and the front desk was made aware.
Excellent 9.0
Pros: We had an extended stay because of a water leak at our house. The staff was so friendly and helpful. Location great with all the restaurants to walk to.
Cons: Configuration of the bathroom was inconvenient the way the door brushed the toilet.
Excellent 10.0
Restaurant across parking lot, Irish sports bar, and very close to almost any store you need. Is a little hard to spot off the road as it is behind another building. Room was excellent and had a nice sized fridge and microwave.
Okay 5.0
Cons: Lacked cleanliness. Fitness room was especially unkept. Surprising with covid -19 restrictions. Fitness room is Definitely not meeting covid-19 health standards.
Poor 1.0
Pros: i was asked to leave and i dont know why
Good 7.0
Pros: It was close to the airport
Cons: It did not have the free hot breakfast at that was advertised
Okay 5.0
Pros: Check in was at 4pm. I showed up at almost 5pm. My room was not ready. When i walked to room, the room attendant was still cleaning it. We left and didn't go back to room.
Cons: It didn't look clean. The room wasn't ready. There was a long line to check in with only one front desk person.
Mediocre 2.0
Pros: The hotel lobby was filthy and definitely not what I would consider a 3 Star. The bathroom was very outdated
Cons: The hotel lobby was filthy and definitely not what I would consider a 3 Star. The bathroom was very outdated
Okay 5.0
Pros: Nice facility in a good location
Cons: With Covid winding down it's very disappointing that maid service is reduced to request only. The breakfast should also be returned to normal in my opinion.
Poor 1.0
Pros: The location
Cons: Our room was so dirty. Stained carpets, crumbs of food everywhere, dirty fork found in our room, hairs everywhere, smelled funky and to top it off I found a live bug by our headboard. Looked very much like a bedbug.
Good 6.0
Pros: The surrounding area was very nice.
Cons: The beds were a little uncomfortable.
Okay 5.0
Pros: The pool!
Cons: The hotel was dingy and run down.
Mediocre 2.0
Pros: Location to many restaurants
Cons: Free breakfast was reduced to a paper bag with an apple, yogurt, granola bar and water bottle. The water pressure in the room was very low and in the morning there was no hot water. Desk staff did not offer any discount. Poor customer service
Okay 5.0
Pros: Location to Event, purpose for trip
Cons: Checked in Saturday evening after ball game, room had a smell of waffles that was nauseating, thought maybe cause the AC was just turned on to cool room off. Next morning the room was no cooler, thus went to front desk & reported, but no action was taken.
Okay 4.0
Pros: It was close to restaurants and it was basically clean
Cons: No service in rooms if you stay more than one night. You have to beg for towels, toilet paper, etc. Breakfast was as cheap as they could get - a little yogurt, a tangerine, a little breakfast bar and a bottle of water.
Poor 1.0
Pros: I liked the location
Cons: We had to wait until 7:00 to get checked in because room was not ready. Room did not get cleaned 2 days in a row. When room did get cleaned, there was women's underwear in the corner. Blow dryer did not work. This was the worst motel I ever stayed in.
Okay 5.0
Pros: Room was clean and spacious
Cons: The front desk and staff need to get their stuff together. Check in was supposed to be at 4 pm. I didn¿t get my room until 7 pm after I called them repeatedly try to get my room .
Poor 1.0
Pros: Location
Cons: Check in is at 4 and at 6 our rooms weren¿t ready & the hotel breakfast consisted of a yogurt, banana, nutrigrain bar & a bottle of water
Mediocre 2.0
Pros: Check in time was 4 however they did not have my room ready till a few minutes before 6 pm unexceptionable
Cons: Not ready for a pre paid guest
Good 6.0
Pros: Large room with a split plan
Cons: There was a used soap bar in the shower.
Poor 1.0
Pros: Location
Cons: Attitude of front desk employees. All of the additional paperwork they required to be filled out and signed. The additional $20.00 charge fee for PET which I DID NOT HAVE. The only professional staff person in the whole place was the maintenance worker.
Poor 1.0
Pros: Leaving after the manager did not apologize after her employee accidently checked us on Christmas Eve on night 1 of a 3 day prepaid reservation...then threw our unpacked possessions into garbage bags while we were visiting family.
Cons: While we were close by celebrating Christmas with family after getting married, their staff mistakenly thought we had checked out and threw our unpacked belongings (including my wife's wedding dress) into garbage bags without even calling my cell phone.
Poor 1.0
Pros: Location & restaurants
Cons: Needs course in customer service. Not accommodating to check in needs. Check in staff rude. No professionalism. Did not represent Corporate name of Radisson. Very disappointed in property and corporate office needs to be aware of this run down property.
Poor 1.0
Pros: Nice clean room.
Cons: Zero maid service Zero customer service Zero effort to make our stay nice by staff
Mediocre 3.0
Cons: Room was dirty, cleaning staff were crude and disrespectful. Front desk agent was ok. The hotel had tons of people walking around without masks and without shirts. Horrible experience
Good 6.0
Pros: .
Cons: It was a non smoking room but smelled horribly of smoke. My kids woke up with headaches and our hanging clothes smelled of smoke. There were beers in the freezer and no coffee cups. Other than that the room was (hopefully) clean
Mediocre 3.0
Cons: Doors lock at midnight so if you get there after 12, even though already paid for, you can't get in. No one working at the front desk from midnight to 6:15. We sometimes travel late so this could have been us!! Not very happy!
Good 7.0
Pros: N/a
Cons: Yea i payed ---  forwhirlpool roon and got down gradad to roon w a fireplace. Not thats its 108degrees outside ...but the room b for ---. So i payed way too much for this room. Sumbody needs to make this right !!
Mediocre 2.0
Pros: It's locating
Cons: Yes staff was very rude , and rooms where dirty
Good 7.0
Pros: Location & cleanliness
Cons: Breakfast was awful....restaurants are open & they can easily open back up their breakfast safely.....could not use pool & please chlorine kills bacteria & germs. If these two things were available the hotel would be a top notch 10
Mediocre 3.0
Pros: It was nice
Cons: No
Good 7.0
Pros: location front desk was nice when there
Cons: Breakfast was a joke elevators dirty lights not working poor repair job
Good 7.0
Pros: Great breakfast!
Cons: This hotel has major housekeeping issues. We stayed 2 nights. When I checked in at 5 p.m. the room I requested was still not ready. Basically the only room in the hotel still not cleaned. Night 2 we returned and room was not cleaned at all.
Good 6.0
Pros: Location
Cons: Never got a shower curtain. Asked multiple times but never got one.
Good 6.0
Pros: Room was nice and clean and comfortable.
Cons: Had no idea that the place was under construction early morning being woke up by the sound co saws and hammers. so much for the nice relaxing get away.
Excellent 8.0
Pros: Quality place. No issues and decent breakfast. Good value.
Excellent 9.1
Pros: The breakfast was good; the room was clean and comfortable.
Cons: The pool could have been a little warmer, and the hotel was difficult to get to. It was behind several other businesses and there was no sign out front.
Excellent 8.2
Pros: The staff very helpful & courteous.
Cons: The AC unit it room is extremely loud which interferes with sleep.
Country Inn & Suites by Radisson, Mesa, AZ - Mesa
Rated no. 4
8.0
Excellent 8.0
Based on 1,370 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.5
Facilities
8.6
Location
8.6
Overall
8.5
Overall 8.0 Excellent
Based on 937 reviews
Cleanliness
8.5
Comfort
8.5
Facilities
8.6
Location
8.6
Overall
8.5
Cleanliness
9.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.1
Comfort
8.0
Location
8.2
Services
7.7
Staff
8.1
Cleanliness
9.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.6
Comfort
8.6
Location
8.9
Services
8.2
Staff
8.6
Cleanliness
8.3
Comfort
8.5
Location
8.1
Services
8.0
Staff
8.8
Cleanliness
8.7
Comfort
8.8
Facilities
8.0
Location
8.7
Overall
8.0
Cleanliness
8.6
Comfort
8.7
Location
8.6
Services
8.3
Staff
8.7

Excellent 8.0
Pros: the pool view
Cons: awful sewer smell outside the front door
Okay 4.0
Pros: Location
Cons: Alarm went off and water shut off completely while in the shower
Okay 5.0
Pros: The staff was very nice and mostly all very friendly. They did get the room ready a little over an hour early for us for Thanksgiving day check in which was appreciated and why we ended up staying for those two reasons.
Cons: The room was pretty dirty. The sink was clogged until I messed with it a bunch to get it to open. The tab that holds the toilet popped off, there was chewed up gum on the bathroom door and something red on the baseboard of the bed. I was nervous it was blood and used a sanitized wipe but realized it probably was nail polish of something along those lines. The fire alarm went off and malfunctioned while there and it was pretty scary waking up to that and screaming at my family to get dressed and run out the door. I opened the door and thankfully saw someone cleaning a room who didn't seem scared but I still ran up to check and it was a malfunction out of the hotels control and thankfully eventually turned off. Again, was out of the hotels control at that moment but I've stayed in a lot of hotels, especially the last 6 months and have never had anything like that happen before so definitely not the funest thing to go through on our last morning.
Good 6.0
Pros: The room was comfortable and clean
Cons: Breakfast was not the greatest. Meat protein was poor, it was clear the hotel was trying to save money and it was doing it with its breakfast offering.
Excellent 9.0
Pros: Convenient location and a hot breakfast!
Excellent 8.0
Pros: Staff was very friendly and helpful
Cons: I have no negative comments it was a great place to stay.
Good 7.0
Pros: It is located in a safe area and for being an older hotel, it is really clean and accomodating. The employees are helpful,friendly and respect your privacy.
Cons: They need to fix their coffee machine and make stronger and a better brand of coffee.
Okay 5.0
Pros: It is very quiet here. Hotel staff is very friendly and helpful. Breakfast is good.
Cons: Did not like the $25 per dog charge that we did not know about until we got there. I should have called first to check on that, but didn't see anything about the charge on your website . Won't be staying there again. Too bad.
Okay 5.0
Cons: The door was extremely hard to open. It was warped. AC was uncomfortable, blowing in a bad position.
Excellent 10.0
Great value and outstanding service provided from desk agent and housekeeping to breakfast staff. Hotel located within walking distance of major mall and dining.
Excellent 9.0
Pros: Very nice. Had been totally renovated since last time in this area. Beautiful job.
Mediocre 3.0
Cons: Advertize buffet breakfast, check-in said they had sack snacks, actually had NOTHING! NO BREAKFAST BAGS AND ONLY INSTANT POWDER COFFEE!!!! NEVER AGAIN!!!
Excellent 10.0
Pros: Cleanliness
Cons: No, it was a very good motel.
Mediocre 3.0
Cons: Loud dogs next door, rude front desk staff (just one guy)
Excellent 8.0
Pros: Price
Cons: It advertised it was serving a hot breakfast but we got a bag with water, muffin, fruit cup. I understand covid restrictions they need to remove the advertisement of a hot breakfast. We have been in civid restrictions for 1 1/2 years Disappointed
Excellent 10.0
Pros: Handy to y work
Cons: Staff very friendly
Excellent 8.0
Cons: First room was smelled. He see at clerk immediately put us in a clean room.
Excellent 10.0
Pros: Location, clean room , friendly staff
Excellent 9.0
Pros: Clean Price Room HVAC equipment did not smell
Cons: Brown bag breakfast Could be greatly improved
Okay 5.0
Pros: Great location
Cons: Rude first desk lady. Arrived at 2pm would not allow me to check in. Lots of hotels are willing to accommodate a guest that arrives a little early. This lady was not flexible at all. Would not return here.
Excellent 9.0
Pros: hotel employee was great!
Cons: Hard to get help from other staff.
Excellent 9.0
Pros: Price was right. Bed was very comfortable. Everything worked. Clean. Friendly.
Excellent 9.0
Pros: The room was clean and comfortable. I went there because my AC died at home. Affordable. Clean. Worth it for short time I was there.
Poor 1.0
Pros: quiet
Cons: hidden charges doubled the price
Mediocre 3.0
Pros: The room was serviced every day that I requested it.
Cons: I felt mislead in terms of the breakfast that was advertised, It was crap. The room they gave me was next to the ice machine and I could here it cycle on and off and every cube dispensed. wall are thin and I could here the neighboring rooms TV all nig
Good 7.0
Pros: Staff
Cons: The hot tub was cold. The pool was warmer than the hot tub.
Good 6.0
Pros: Location and vending machines
Cons: The maids vacuum kind of early hit room door was vacuum constantly
Okay 5.0
Pros: Easy parking
Cons: Not as clean as i would have liked and room was small.
Mediocre 3.0
Pros: Comfy bed.
Cons: Asked for a wake up and didn't get it. To much air freshener gave us a head ache . People hanging out in the parking lot in there cars. Noisy fridge. Stereos in the parking lot are in the morning.
Okay 5.0
Pros: The room.
Cons: The water and one honeybun for breakfast
Mediocre 3.0
Cons: Parking lot had transients sleeping in vehicles and broken glass in two places. Hair dryer did not work, front desk brought another one. Turns out electrical socket by sink was faulty. So tried to dry hair stretching cord to long room mirror. No coffee
Poor 1.0
Pros: nothing, never go here
Cons: everything. horrible staff,high fees and hidden charges, false details about there policies
Okay 4.0
Pros: I like it so far room is ok no problem
Cons: Food are expensive the room order then I have to deposit $200 and get it back within 15days this is surprise cause I didn’t know about this it don’t say on the online once I book the room ridiculous....
Good 7.0
Pros: My last stay, RM 326, was wonderful. This time not so much, RM 129. My issue is with the bathroom in RM 129. The faucet/water choice, is hanging out of the wall in the shower. As well as the seal around the shower door, which is partially off.
Cons: Nope, just the shower in RM 129 needs a lot of attention.
Excellent 8.0
Our second stay, as it is very convenient to the Mesa Airport. King Size Bed's Comfort was outstanding.
Excellent 8.4
Room is very clean. Bed’s comfortable. Breakfast variety is good. I enjoy crispy bacon so much! Check-in staff is very friendly. Only area to fix is the bathroom. Even we close door in shower area tightly, water still leak from bottom caused wet floor.
Poor 1.0
Cons: They said airport shuttle. None! They said free parking. Only if you are staying there. We'll no kidding. They miss represented there place. Cost me more money to stay there and airport parking than I would have paid at another motel with shuttle par
Okay 5.0
Pros: The bed was comfortable
Cons: Bathroom/ shower was small
Okay 4.0
Pros: Location was great
Cons: Brought concern to staff and didnt feel like they solved it as it should have been done.
Good 7.0
Pros: remodeled and was clean. The staff was very helpful.
Cons: I was on the 1st floor and the room above me kept me awake. I am staying again here soon but will ask for a 3rd floor room.
Poor 1.0
Pros: The our hotel room was really dirty! we got there and the front desk person was very rude- his computer wasnt working so we would have to wait to check in (indefinitely) . No shuttle to airport and horrible customer service. Never Sleep Inn again!
Cons: The our hotel room was really dirty! we got there and the front desk person was very rude- his computer wasnt working so we would have to wait to check in (indefinitely) . No shuttle to airport and horrible customer service. Never Sleep Inn again!
Good 7.0
Pros: Location to shopping and Gateway airport. The room was very clean and staff was friendly.
Cons: Hard to sleep at night due to noise. The car noise from a street outside was loud. People were coming in all hours, 11pm, 1am, 3am, etc and you can hear talking in hallways and doors slamming. We could here the TV from the room next door easily,
Mediocre 3.0
Pros: Clean
Cons: Did not have free shuttle to the airport as advertised. Room had too strong of scent that contributed to headache. We had wanted to swim but the outside air was almost putrid smelling.
Mediocre 2.0
Pros: It was nice
Cons: Yes there's a big bug or beetle in the room and somebody's dirty sock
Okay 4.0
Pros: Great beds!!
Cons: not the best experience hotel staff checking in did not seem like they liked their job or happy to check me in. Had to plunge my own toilet, asked front desk for maintenance to come they didn't and have us a plunger to plumb our own toilet. Not goingto
Poor 1.0
Pros: They robbed us! They charged my prepaid room 2 more nights and their manager stated it was because they couldn't get payment from another guess that wasin our party without our permission so they're in the habit of keeping and running you card info
Good 7.0
Pros: Staff.
Good 7.0
Pros: Location and friendly staff.
Cons: The facility is in need of updating.
Good 7.0
Pros: The staff was friendly and helpful. The breakfast was excellent and always stocked.
Cons: It was pretty dated and the pool was always in the shade with pretty cold temperatures. The hot tub was also extremely chlorinated and burned my skin.
Okay 5.0
Pros: Location, I travel once a month for doctor appointments
Cons: Room had a musky smell There were young adults loitering,felt as through they were dealing drugs or wanting to break into my vehicle
Excellent 9.7
Pros: Good beds, fridge and microwave, quiet
Cons: Room used to be a smoking room in the past and smells like it when you walk in.
Good 6.0
Cons: I should have just booked a nicer hotel because I needed to check in early which cost me another 25$$ and for that price I could have been staying at four points Sheraton
Mediocre 3.0
Pros: Nothing,endex up cancelling. The girl at Front desk was rude and completely unprofessional
Poor 1.0
Pros: Room was fair priced and clean
Cons: I was charged twice for the room because staff does not know what they are doing!
Okay 5.4
Pros: The elephant guest upstairs, led to my many noise complaints which the front desk seemingly sympathized with. They said they shared my complaint with the guest but the stomping continued and sounded like he'd come through the floor. The bathroom was semi-clean also, but the staff were very friendly.
Sleep Inn Mesa-Superstition Springs Center - Mesa
Rated no. 5
8.0
Excellent 8.0
Based on 937 reviews
Details
Reviews

Cleanliness
7.7
Comfort
8.7
Facilities
8.1
Location
7.1
Overall
7.0
Overall 7.8 Good
Based on 179 reviews
Cleanliness
7.7
Comfort
8.7
Facilities
8.1
Location
7.1
Overall
7.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
8.0
Comfort
8.8
Facilities
7.6
Location
7.2
Overall
4.0
Cleanliness
6.5
Comfort
10.0
Facilities
9.0
Location
4.5
Overall
5.5
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
9.0
Comfort
9.5
Facilities
9.5
Location
9.5
Overall
9.0

Okay 5.0
Pros: The front desk person/all around person for the hotel, was excellent. Our TV did not work when we first arrived in the room and he came right in and had it working immediately. He was very friendly and professional. One of the perks of the hotel.
Cons: The heating/cooling system was very noisy with a strange noise in it.
Excellent 10.0
Pros: Room and bed very comfortable. Staff were friendly.
Cons: N/a
Poor 1.0
Pros: Staff was new but pleasant.
Cons: First trip upstairs the keys didn't work. When we did get into the room, the room had not been cleaned. It looked as though they had just changed the sheets. Then when we woke up in the morning we discovered there were no towels... In the entire hote
Good 6.0
Pros: Breakfast was good. Staff was very friendly. Location was good for what I needed.
Cons: Bed in room 234 was VERY uncomfortable. Light above sink didn't work making it very difficult to put makeup on.
Excellent 9.0
Pros: Very convenient location from the venue of the occasion we attended for the weekend
Cons: Not enough complimentary breakfast available on Sunday, room wasn't ready when promised
Good 6.0
Pros: Breakfast was great.
Cons: The furnishings in the room were shabby. Touch up & polish would help the appearance. Bathroom floors had not been swept nor cleaned. Tub was stained. I have been staying at this hotel for4 yrs and have watched the cleanliness decline. Lack of staff?
Good 7.0
Pros: Good shuttle service to airport
Cons: No one wore masks during an upswing of positive covid cases in Phoenix area. The refrig had d food from former occupant. Blanket available only on request. Noisy location despite request for quiet room. Over priced rate.
Good 7.0
Pros: Clean
Cons: A bit noisy
Excellent 8.0
Pros: Addition of bar was nice
Excellent 9.0
Pros: Location
Cons: Only one set of towels, no do not disturb sign until the last day I was there (3 days total) carpets had someone¿s leftover dirt .
Okay 4.0
Pros: The staff, they were really great and worked so hard. Always smiling. They went out of their way to make sure we got to the airport on time. THANK YOU... Freda and Phil!!!!!!!
Cons: *TV volume didn't work *People in room next door had tv volume so loud it was like they were in our room. Asked staff to speak to them, didn't change anything. *The shuttle driver only works part time, booked hotel based on it having airport shuttle *Internet in room only worked sporadically *TV kept just going on and off on its own
Okay 4.0
Pros: Breakfast was the only good thing about this Best Western hotel
Cons: We stayed 5 nights / 6 days and never had the room cleaned once, after the 2nd night we requested the room to be cleaned and new towels but they never did, also made the same request the 3rd and 4th night - still nothing
Excellent 9.0
Pros: close to the airport. The breakfast and people were wonderful. Friendly front desk, great service from housekeeping and the breakfast lady was a joy and very efficient.
Cons: close to the airport.
Poor 1.0
Pros: It was the worst experience we have had at a hotel. We rented two rooms neither of which did they clean over two times in a 7 day period. Had to beg for toilet paper. Many more problems. Please call me
Good 7.0
Pros: The price and the comfy bed
Cons: Check in was at 3 but our room was not ready. There were people making all kinds of noise in the hall at midnight which made it hard to sleep.
Excellent 10.0
Not only do they have an airport shuttle (Gateway) but they have a great breakfast, appetizers at the bar, computer room, gym, and pool! Very good value!
Excellent 9.0
Pros: I liked the interior design--the flooring, walls, doors, etc. The tub was also nice and clean, and I didn't hesitate to take a nice, relaxing soak. Awesome free breakfast selection!
Cons: Hotel beds suck in general, so these beds were nothing special.
Excellent 10.0
Pros: Excellent friendly staff. They went out of their to help on anything I asked.
Poor 1.0
Pros: The staff was friendly. The breakfast included.
Cons: The doors to get in was very hard to close same with the bathroom door. Some areas were dusty. Walls seem thin than you could hear everything.
Mediocre 2.0
Pros: Conveniently located near Mesa/ Gateway Airport
Cons: The floor in the room was filthy. Food particles and small rubber bands (like the ones used for braces) all over the floor. It¿s obvious the cleaning staff forgot to vacuum. I was too exhausted from my trip to complain and ask for another room.
Excellent 9.0
Pros: Location
Cons: No
Excellent 10.0
Pros: Very nice staff
Cons: Bad parking availability. The hotel told us that they were sold out. That is fine but they need to make sure they have parking for guest. We got back late and the employee had parked his car in the driveway coming in -right in the lane! so you barely.
Excellent 10.0
Pros: Everything
Excellent 10.0
Pros: Very clean, friendly staff, rooms are large, decent breakfast options
Excellent 10.0
Pros: Great hotel, great staff. Nothing bad to say. Will stay again
Cons: Nothing
Good 6.0
Pros: It was a good location for where I need it to be. And there was plenty of shops around me.
Cons: AC kept on coming on throughout the night, Could not get it right! And I wanted alater check outthey could not commendate me but 30min!
Good 6.0
Cons: Our room did not seem cleaned well. We only had 1 towel and no tissues. If we stayed 1 more night we would not have had toilet paper to last. Very poorly stocked.
Excellent 10.0
Pros: Close to airport, shopping,and food.
Okay 4.0
Pros: Location was close to the airport and freeway. They had a nice breakfast buffet. The staff was very friendly and professional.
Cons: at check in the hotel had no power due to a storm that had recently been through the area. There were no emergency lights in hall/stairs and the shower was cold, we were not offered a discount. Power was on at 1am. The pool was also closed for our stay.
Okay 4.0
Pros: Power failure from 8pm to I.30 am. We had to rely on our iPhone¿s for light. Looked after well by staff though. Hotel needs some kind of emergency lighting. It was hot and humid in our room. PHX is not the city to be in during a power outage
Poor 1.0
Pros: Location. I have stayed here many times previously and had a great experience, but they have certainly lowered their standards during the pandemic. I have pictures of the dirt in my room.I do not think it was fully cleaned between guest. Disappointment
Cons: The filth of the room! I was there 7 days and no one came in to clean only dropped off towels and took trash. On the elevator it said a "full cleaning after 3rd day". When I asked I was told " no we only take out trash and leave towels."
Good 7.0
Pros: Location near the airport and timely airport shuttle.
Cons: Only had two towels per room, towel rod was broken, pool area was too small for the number of guests using it.
Okay 5.0
Pros: Not a lot . We all work to a degree in the guest services business . To be fair I only met 2 members of staff and they were both working on the front desk , they both lacked basic skills in making one feel welcome !
Cons: the most important area which is the staff on the front line greeting guests as they walk through the front door ........very poor people¿s skills !!
Good 6.0
Pros: It was clean
Cons: Key cards deactivated several times
Good 7.0
Pros: Location and price
Cons: There are cattle pens nearby and the smell outside is awful.
Good 7.0
Pros: Room size and cleanliness as well as staff attentiveness and professionalism
Cons: The TV did not work except on one channel--the staff tried to help and even offered a new room but we really just wanted a TV that worked.
Good 7.0
Pros: Closest hotel to the location I needed to go to
Cons: Outside the smell from cattle was awful
Okay 4.0
Pros: The pool and hot tub were nice
Cons: We upgraded to a king bed, paid more for it! The room ended up being a handicapped room and just was not very nice! There was food left in fridge and bathroom was not very nice at all!
Poor 1.0
Pros: Nothing!!
Cons: Not enough characters to give proper review. Terrible experience from parking, to room, to staff inability to help!! I didn¿t even stay and had to pay for another hotel. Ended up inconvenient and expensive.
Good 6.0
Pros: Somewhat quite.
Cons: Failed to notify me when i booked that they were not serving breakfast hot because of Pandemic which I have to have protein sources in morning and thus the reason for the booking as their site stated that they had hot breakfast. ALL CARBS. ALL
Mediocre 3.0
Pros: Location
Cons: The room was dirty. Stack of hairs next to trash can. tv remote control didn¿t work, alarm clock was unplugged, oil spilled in night stand drawer, coffee filter dirty. Dust everywhere. Terrible experience.
Mediocre 3.0
Pros: Location
Cons: Jennifer, she¿s in charge of housekeeping department, stated that she¿s short staff that is why no one is in charge of making sure the room meets the guest expectations. Dirty room. Please don¿t stay here.
Okay 5.0
Cons: Pool closed, no breakfast served
Good 7.0
Pros: Location and amenities
Cons: Covid has been around for over 10 months now. Why didn’t they change their website to say that they no longer have a continental breakfast? They just hand you a bag that was full of carbs and sugar which I cannot eat. Very disappointed in t
Poor 1.0
Pros: The staff was amazing at night, the morning crew was rude.
Cons: Someone hit my car and the first thing they told me was it was not our business we dont have cameras.. not sympathetic at all of others properties.
Okay 5.0
Cons: I was looking forward to a nice hot bath. We got a handicapped room with a shower. The girl who checked us in was unpleasant so I didn’t ask to switch. I didn’t understand when I booked that a standard room is 1 king bed.
Mediocre 3.0
Pros: Location
Cons: The light in the bathroom was so dim you could hardly see well enough to shave, put on makeup, of fix your hair. I was treated like I was being bothersome when I asked for more coffee packs for the morning and extra towels.
Poor 1.0
Pros: The thing I liked best about the hotel was the shuttle drivers, both were so kind,
Cons: This hotel was the dirtiest hotel I’ve ever stayed at, which was sad during a pandemic.The floors have not been cleaned, hair, braces rubber bands hair ties, the counters were dusty and had coffee on them. The hotel is also next door to a
Okay 4.0
Pros: The staff were wonderful and their shuttle service To the airport was really great.
Cons: The room had broken particle from a suitcase wheel. There was peanut lying on the carpet. The toilet bowl looked unclean. The A/C made such a loud noise that we could sleep.
Okay 4.0
Pros: Residing in Arizona and not having a home pool advantage, staycations are a must!! I called ahead to make sure the pool was open, amid this Covid mess. Happily it was and booked a room at our "favorite" staycation place. The location is perfect for us!!
Cons: The shower 🤮 The shower curtain was rolled around the grab-bar. Released it to let my granddaughter shower AND ewwww to the nastiest urine smell ever! The curtain had at least 4 inches of ??? all the way across the bottom!! And once infused
Good 6.0
Pros: Not very busy and enjoyed the pool.
Cons: Bird droppings everywhere by the pool and not hot breakfast.
Mediocre 2.4
The manager is horrible and rude especially if your a person of color.
Mediocre 2.0
We’ve been staying here for over a month, and the manager is awful and so rude. There price you pay on this site usually is adjusted to whatever price they want and in the beginning it was only $25 for incidentals and now she said they charge $50 for incidentals every night you stay there. So if you plan on staying 3 nights make sure you have $150 extra for the incidentals. I’m a grown adult and I don’t feel comfortable making another grown adult clean up my mess so I do it myself but that pissed the manager off. The night shift ladies are a lot more professional and easy to deal with. We ask them for new sheets and towels. The prices are now 71 a night , if you have the opportunity to stay some where else i would.
Poor 1.0
Cons: People were not wearing masks and the room was dirty I didn’t even stay the whole time I reserved the room so I lost out on money.
Poor 1.0
Pros: Location
Cons: Under trained personnel, understaffed personnel, poor  leadership, the manager perhaps the worse hotel manager EVER!!!. Uncleaned rooms, residue fecal matter in the toilet, I could go on and on and on... when I called to complain,fell on deaf ear
Poor 1.0
Pros: Nothing
Cons: Rude 2nd shift employees
Mediocre 2.0
Pros: Breakfast
Cons: The strong manure odor from nearby farm
Mediocre 2.0
Pros: Clean.
Cons: Noisey,we were on the first floor and heard noise from the public bathroom next door, our neighbors tv and about 1am a child running in the room above us. I hope this was just a one time event.
Mediocre 2.0
Pros: The employees we dealt with were very professional. Great location for what we were doing the next day.
Cons: The TV didn't work, and there was blood on the sheets. Breakfast wasn't ready when they said it would be, the air conditioner unit was SO LOUD, the bed was rock hard, and I found food on the floor from previous tenants. YUK!
Mediocre 2.0
Cons: We went to the hotel while our house is being repaired for mold issues. The Kayak website advertised this hotel as clean but that was not true. The first room we got (108) smelled like smoke from cigarettes and the bathroom smelled like pee. We asked for a different room and they gave us 109. The pillows smelled like human sweat and when we were ready to go to bed we noticed small black particles in the sheets. I felt what I can describe as a bug bite and a red rash developed. We (my two kids and my 8-month pregnant wife) packed as fast as we could and we got out of there.
Excellent 10.0
Pros: I can't remember being more impressed with a hotel compared to this one! My room was HUGE, clean and nicely furnished with a great little fridge/freezer, microwave and the rest of the standard items. In addition to free continental breakfast, they provide a free dinner every night with free tap or bottled beer and wine!!! The pool faces west so you get sun all the way till sunset. The staff was amazingly friendly...a guy got wasted drunk and threw up in the pool so they asked him to leave the pool, and of course he was quite argumentative, but the manager that was escorting him did an incredible job of calming him down and even carried all his stuff (two coolers and more) for him as he walked him back to his room. The front desk was remarkably friendly, and when my flight landed at the nearby airport (Phoenix-Mesa Gateway), I called them to ask for a shuttle pick up, and before I even hung up the phone the driver was pulling up at the curb. Even the housekeepers were awesome and friendly. It's located kitty-corner from a Circle K that is pretty large with a great selection and a Red Box, and within a mile there's shopping of all sorts including a Target, Fry's, Walmart and plenty of restaurants, all of which are reachable by bus, and there's a bus stop right in front of the hotel. Holy WOW I was BEYOND satisfied with this place!!!
Cons: It would be nice if there was a wider pool deck so that there could be more space between the pool and the fence for lawn chairs so that you could still walk around them, but I made due just fine :)
Okay 5.4
Pros: Location - aside from dairy farm.
Cons: Shocked that anyone would build a hotel in the cloud path of multiple dairy farms. No way would I stay here again. I stayed for 3 nights, really planned to leave, but got so busy I didn't. We just suffered being hot at night, because we couldn't use the A/C due to smells.
Excellent 9.4
Pros: Seemed recently / well updated.
Cons: breakfast starts too late, 7AM
Good 7.7
Pros: Bed, breakfast
Good 7.7
Pros: I requested a spacious room and the room I got seemed pretty spacious. The hotel seemed to be a new construction so everything seemed pretty new. Air conditioner held the temperature well. Pool area looked nice, but I ended up not having time to enjoy it.
Cons: This hotel is in Gilbert AZ not Mesa AZ so it is about a twenty minute drive to downtown Mesa. It appears to be near farming land so the fertilizers they use do carry a smell. I was unable to get my first night refunded, because I booked online on kayak and not through them directly. I do not know if they would have given me the refund had I done direct like they were suggesting, but that is how they made it sound. I had a situation where I could not arrive on the first night and had to get a hotel in another city so I paid for two hotel rooms that night.
Excellent 10.0
Pros: It was clean and comfortable. The location is great; close to the airport with convenient shuttle service. I will definitely stay here again.
Good 6.3
Pros: It was in a good location.
Cons: We did not have hot water any morning during our stay.
Excellent 10.0
Pros: Free shuttle to and from airport. Free breakfast.
Cons: No on-site restaurant.
Good 7.6
Pros: Great hot breakfast every morning. Pretty quiet, room was satisfactory but a little dated with the standard air conditioner under the window. Quick access to the 202. Upside of somewhat isolated location is quiet at night.
Cons: Whew, if smells bother you, be prepared when the wind is the wrong direction from the dairy farm not far away. No cameras in the parking lot, so we couldn't tell whether our rental got keyed there or the shopping center we went to for dinner.
Excellent 10.0
Pros: It was very helpful to have a shuttle to the airport. Staff was great. Didn't use the pool. Breakfast was good. Nice to have a small bar with appetizers.
Best Western Legacy Inn & Suites - Mesa
Rated no. 6
7.8
Good 7.8
Based on 179 reviews
Details
Reviews

Cleanliness
7.9
Comfort
7.9
Facilities
7.2
Location
8.4
Overall
7.3
Overall 7.6 Good
Based on 275 reviews
Cleanliness
7.9
Comfort
7.9
Facilities
7.2
Location
8.4
Overall
7.3
Cleanliness
6.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.9
Comfort
7.9
Location
8.5
Services
7.4
Staff
8.4
Cleanliness
6.0
Comfort
6.0
Facilities
5.0
Location
7.0
Overall
6.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.8
Comfort
7.9
Location
8.3
Services
7.8
Staff
8.7
Cleanliness
7.3
Comfort
7.5
Location
8.0
Services
7.1
Staff
8.5
Cleanliness
8.3
Comfort
8.1
Facilities
10.0
Location
8.5
Overall
8.0
Cleanliness
8.1
Comfort
8.5
Location
8.6
Services
8.4
Staff
8.8

Mediocre 2.0
Pros: The location.
Cons: Not being able to have my room cleaned after two time of making request. I was very disappointed.
Good 7.0
Pros: Location was great, customer service was excellent, and my bed was comfortable with hot showers! Exactly what I needed.
Cons: Minor issues with the room showing some age, but nothing worth complaining about. I would still recommend this hotel and book again if I need it!
Okay 5.0
Pros: Great location if you are you g to apache junction. The area around there is a bit sketchy though. Staff was friendly.
Cons: The sink was broken and the remote didn't work.
Poor 1.0
Pros: Motel was close to Denny's restaurant
Cons: TV did not work the first night and channels were not as expected (compared to the Sleep Inn, which is nearby)
Excellent 8.0
Pros: Location.
Cons: The lighting. Especially above bathroom sink very dim. Parking lot.
Poor 1.0
Pros: Nothing
Cons: The lies
Excellent 8.0
Pros: Everything was fine. We only stayed one night (passing through)
Cons: N/A
Excellent 8.0
This is a clean place to stay. Safe area. Near shipping and restaurants. The breakfast has a little bit of everything. I will definitely let this as my “go to” place to stay when visiting Mesa/Gilbert area.
Excellent 9.0
Cons: Refrigerator did not work
Good 6.0
Cons: Super busy all around the hotel...traffic noise all night.dogs barking in rooms.
Excellent 9.0
Pros: Very helpful staff.
Cons: Access a little tough due to the adjacent shopping mall.
Good 7.0
Pros: The location is ideal
Cons: just say it is a motel. It is a motel. Because it is the property is noisy day and night.
Excellent 10.0
Pros: It was great.
Cons: Nope.
Mediocre 3.0
Pros: Close to the hospital where our family member was and by mall, e extended our stay because of convenience.
Cons: Our hotel door opened up in to the busy parking lot of McDonald’s. We never had maid service any of the days we were here. we had to keep going to the office for supplies , even though we had the service request sign on our door.
Excellent 10.0
Pros: The friendly staff, the location
Cons: Well the bed was a little uncomfortable,
Okay 5.0
Pros: Not much was exceptional about it
Cons: Staff very unaccomodating.
Okay 5.0
Pros: Comfy beds, quiet lots of parking. The front desk staff was very easy to work with.
Cons: Broken outlets, no tray in coffee maker, should sheets, used masks in drawers
Poor 1.0
Pros: Not much
Cons: The desk lady double charged me for the room. Then put us in a room that wasn’t cleaned. After getting a room that was clean, when it was time to check out, the manager kicked my girlfriend out and said the room wasn’t paid f
Okay 5.0
Pros: The location was convenient
Cons: The walls were fairly thin, I could hear the tv next door. Many amenities were abbreviated due to COVID, which is understandable. I was placed on the first floor and was unable to switch, which made me feel unsafe as a person traveling alone.
Poor 1.0
Pros: The room was clean and comfortable.
Cons: The mini fridge did not work at all the drinks I had would not get cold. I had bought a cheesecake and it was warm and nasty because of the fridge and the fridge had no way to turn up or down i told staff but maintenance was not available until checkout.
Excellent 9.0
Pros: Nice pool and Jucuzzi. Decent value. Good breakfast Friendly staff. Better than average room comfort.
Cons: Exercise room need a stationary bike and an exercise ball. These are fitness times for many travelers.
Excellent 8.0
Pros: The location and staff were great
Cons: Met our needs but was a bit old
Excellent 10.0
Pros: Clean, great breakfast, helpful friendly staff
Cons: No
Excellent 10.0
Pros: Great location, rooms were nice.
Cons: Breakfast was fine, thought they could have rotated different meat selection and had a potato option.
Okay 4.0
Pros: Convenient area
Cons: I grabbed a towel off the rack, and a bloody pair of underwear fell out of it.
Excellent 10.0
Pros: Staff was very friendly! Room was nice and cold! Breakfast was good!!
Excellent 10.0
Pros: A conscious effort to keep the hotel in great shape was continuously evident. There is a positive level of pride in ownership. Rooms and common areas were quite nice.
Cons: N/A
Excellent 8.8
Pros: Stephen was very helpful, friendly, and was able to direct me to the shops i was interested in. Shopping galore in this are, and everything from lobster to burgers.
Good 6.8
Pros: Good location with a close proximity to the mall and Denny's and McDonald's.
Cons: Noise from outside. Outside door didn't seal well. You could see daylight coming through.
Excellent 8.0
Pros: Breakfast and one hour late checkout
Cons: The towels seemed old
Best Western Superstition Springs Inn - Mesa
Rated no. 7
7.6
Good 7.6
Based on 275 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.5
Facilities
8.0
Food
8.5
Location
8.9
Overall 7.4 Good
Based on 111 reviews
Cleanliness
8.4
Comfort
8.5
Facilities
8.0
Food
8.5
Location
8.9
Cleanliness
2.0
Comfort
4.0
Facilities
4.0
Location
8.0
Overall
4.0
Cleanliness
7.3
Comfort
8.0
Facilities
6.6
Location
8.0
Overall
7.3
Cleanliness
8.6
Comfort
8.6
Facilities
8.3
Location
9.0
Overall
8.6
Cleanliness
9.5
Comfort
9.3
Facilities
8.6
Location
9.5
Overall
9.5
Cleanliness
9.6
Comfort
9.3
Facilities
9.1
Food
8.5
Location
9.1

Excellent 10.0
Pros: I book this for my grandkids all the time. I know that its clean and safe for them
Excellent 10.0
The staff were very friendly I had call to see if we could checking in early and asked if a ground floor rm was available. Not for an early check in but it will by Reg check in time. Our rm was for a sgle dbl bed but we wanted 2 dbl beds Leana the clerk that checked us in gave it to us at no chge and we even got a ground floor that we wanted. I would stay there again. The location was in a good neighborhood. We had a very good experience. Thank you Leana at Best Western Mesa.
Good 7.0
Cons: Rooms so poorly lit.. looked dingy. Bathroom door hinge was broken. AC had to be manually controlled
Good 6.0
Pros: Heated pool and jacuzzi, close to freeway, could see my car from our window
Cons: The room A/C was set on one temp the entire time and it was hot then cold, then hot then cold; the beds were not comfortable; bathtub looked really gross, its old but still looked really dirty, did not want to shower; TV remote only turned the TV on, had to download a remote app to change channels, volume; breakfast was literally a frozen (gross) burrito to microwave, a bag of sliced apples and a really small orange juice, they were out of all cereal except mini-wheats, they were out of oranges and applesauce and poptarts, no option to change items in bags, could only take 1 bag per person, was told a shipment comes in tomorrow. Seems like updates are trying to happen but should be stated online, I definitely would have stayed elsewhere for what I paid.
Good 7.0
Pros: Location, staff on front counter very nice & helpful.
Cons: Bathroom door swollen could not close door shut tight. Your breakfast needs improvement. Pizza for breakfast? Muffin, toast, yogurt, milk, & juice might want to change menu.
Poor 1.0
Pros: The lobby
Cons: The amount of people and the rooms presentation was not good. The smell in the room caused me to leave. Also if you made your reservations on line. Then they would tell you no they dont have reserve for you
Excellent 10.0
Pros: I really enjoyed the friendliness of the staff and the knowledge of them if I had a question they had an answer
Cons: I can't really think of anything I didn't like
Good 7.0
Pros: It was updated and clean for the most part. The breakfast was still being served in an adapted way due to Covid-19 so that was great. I didn’t have any breakfast but I thought it was great that the hotel still made it available to people pr
Cons: It smelled like smoke in the hallways.
Excellent 9.0
Pros: Location
Excellent 10.0
Pros: How clean the lobby and room was - excellent!
Cons: No
Okay 4.0
Pros: The front desk receptionist was very helpful and patient, she was very kind. Don’t remember her name sadly
Cons: The dishonesty online with a $200 safety deposit, and the ac unit does not work well enough at all. Room was humid and way too warm even when I turned the ac on the lowest temperature possible. Room remained about 85 or more the entire stay.
Excellent 8.0
Pros: The price
Cons: I got a handicap room so there was a lot of accomdations to the room that didn’t suit me. There was no remote, the ac didn’t work.
Excellent 10.0
Pros: The only thing that make the place dirty is the carpet in the hallways. And the pool was really clean the 1st day we where there, but then it got merky.
Excellent 9.0
Pros: Very nice.
Cons: Breakfast wasn't very appealing
Good 6.0
Pros: The room was nice
Cons: The TV was confusing to use and once u got the hang of it, it was annoying and my shower clogged when taking a shower I was much to tired to deal with staff and when I woke from a nap the staff was dealing with other guests so I just dealt with it
Poor 1.0
Pros: Filthy and took pictures of everything. Absolutely unacceptable especially without any resolve
Cons: Yes offered me a free room on my next booking or half off or anything at all!
Poor 1.0
Pros: The night staff
Cons: 1st room: no working appliances. 2nd Room: unfinished, and toilet broken. All floors were filthy. Spa didn't work, one elevator was out of service. Beds hard and uncomfortable. Water pressure was so poor had to wash hands in tub faucet.
Excellent 10.0
Pros: We loved the staff there. They were so friendly and helpful. The front desk employee working the after midnight shift was excellent. Also, we really appreciated the extra mile that the hotel and breakfast staff went to to provide a delicious breakfast
Cons: It was all good!
Excellent 8.0
Pros: The location is good.
Cons: Work out room is small.
Good 6.0
Pros: Location was great
Cons: Had no towels in the room. Had to call a few times to have towels brought to the room. Room did not seem super clean. Walls were very dirty.
Excellent 10.0
Pros: friendly staff
Cons: its overdue for renovations
Okay 5.0
Pros: The gentleman at the desk at 11:30 pm was very nice. The main lobby was very clean Breakfast was decent The toiletries were very nice & came in handy I loved the sticker on the toilet paper that showed a icon of a person defecating staff were nice
Cons: no lighted signage from the street at night, passed the entrance many times had to stop at a different hotel to ask where this one was. carpet was very dirty the tub took a long time to drain
Okay 4.0
Pros: Cllose to the freeway
Cons: We had a room on the 4th floor, I'm a non smoker & I smelled smoke the entire time of the stay & the $40 Dollar deposit taktn our the check in day , Theu don't put it back right away. Goes both ways . Customer service.
Good 6.0
Pros: Location
Cons: Old, dated and run down.
Okay 5.0
Cons: Floor in bathroom had recently been grouted and still grout residue on the floor and hairobviously the floor hadnt been ever cleaned since the up date. under the bathroom sink was all dust- bed sheets had a blood spot for the star level/ cost not good -
Good 6.0
Pros: Friendliness of staff and breakfast selections
Cons: The rooms were smelly as if there is sewer issues throughout hotel, and rooms could be cleaned better.
Poor 1.0
Pros: Swimming pool
Cons: Hotel hallway and room smelled awful. They did move us rooms after the first night but by then all our clothes and items smelled terrible.
Poor 1.0
Pros: I liked the staff that went above and beyond for my family.
Cons: The new manger was heartless, and failed to make sure that my family were safe. My family and I were residents of the hotel as we relocated to Arizona from Washington state. She flat told me they booked my room out from underneath us. After 3 months.
Poor 1.0
Pros: free breakfast was nice.
Cons: Room and even the hallway had a musty/wet animal smell. The carpet looked very worn and dirty. Beds were not comfortable and the air conditioner also smelled bad. The air filter had been removed so couldn't clean it. Sad hotel. Not 3 star standards.
Poor 1.0
Pros: nothing really. I was supposed to have a regular room with two beds but i had a handicap room and had to sleep on floor
Poor 1.0
Pros: Okay rooms.
Cons: The front desk guy is a real psycho. I checked in late at night when a guy with tattoos everywhere was working. HE LIED ABOUT ABSOLUTELY EVERYTHING WITH A STRANGE GRIN! Guess that old adage is true, NEVER TRUST SOMEONE THAT HAS MORE TATTOOS THAN TEETH!
Mediocre 2.0
Pros: Not the worst I've ever stayed in but not great.
Cons: No washcloths the first night,tried calling front desk but no answer, left a note to finally get some on day 3. Shower curtain was dirty, trash cans left sitting in middle of floor and on desk, someone went through my cosmetic bag.Dingy rooms, bad area.
Excellent 8.5
We stayed here waiting to pick up friends from the airport. good location, to the airport. We took the shuttle, he was so nice, even was willing to stop at a restaurant to pick up some food. Every thing was great. our friends had trouble with their air in the room, they did give them a different room, for the same price I Would like o recommend really need to step up the cleaning of their hotel.
Mediocre 3.0
Pros: The room itself was relatively clean. The continental breakfast had a decent selection
Cons: I was quite disappointed in this hotel. The hallways were dirty with trash bags being left in the halls, our room wasn't made up one of the days, never any towels at the pool, and it was understaffed. This should be a maximum 1.5 star hotel
Excellent 8.5
speedy checking. polite helpful staff. Comfortable bed. Quiet & clean. Breakfast okay..suffice seating.
Good 7.0
Pros: Modernized up-dates and excellent help from staff.
Cons: Carpets are seriously in need of new carpets. Difficult to locate due to lack of a large sign on the main street: Gilbert Road
Okay 5.0
Pros: The location was good.
Cons: This is not a 3 star hotel. It is old & run down. The carpets in the hallways are just plain nasty. The hotel makes a big deal about sanitizing the tv remote when the room needs vacuuming.
Good 7.0
Pros: Excellent location, nice pool, and decent fitness center, though small. Excellent reasonable dining nearby.
Cons: Rooms needed a thorough cleaning. Not cleaned in quite some time under bed and by headboard. Carpets badly in need of a shampoo. Though fridge and phone not working upon arrival, they quickly replaced both.
Poor 1.0
Pros: Nothing very dirty
Cons: Nothing we moved rooms twice. The linen was dirty.
Poor 1.0
Pros: Location
Cons: The maid busted in the door at 7:45 am when the the do not disturb sign Wes up
Okay 5.0
Pros: The price
Cons: The tub did not drain. Cleaned it out myself filled with other people's hair and paper. Poor lightening in room and breakfast had only 1 person working so there was only 1 carafe of coffee made. Front desk staff were nice and tried to be helpful .
Good 6.0
Pros: Good breakfast, easy access to the highway, friendly staff. Lots of free parking, above average for a Best Western.
Cons: Rooms and fixtures are aging.
Okay 5.0
Pros: Nothing outstanding. It served the purpose fine.
Cons: The rooms were smaller (certainly for the price paid) than other competitive hotel chains.
Good 7.0
Pros: It is next door to a Native New Yorker
Cons: No
Okay 5.0
Pros: The breakfasts were awesome ! The in house delivery service for room service was great also !
Cons: No fan in the bathroom Sheets were not changed daily VERY HARD to find hotel No street advertisement - sign on hotel very small Hard for Uber to find
Good 6.0
Pros: Breakfast
Cons: Was booked 2 king beds was downgraded to 2 queen beds at checkin.
Mediocre 3.0
Pros: Front the staff was very friendly and responsive
Cons: Cleaning service was awful. I had used a blanket from the other bed and they ended up leaving it on my bed and not even making the other bed. I also Let my empty breakfast plate on the top of the cabinet and it was there when I returned
Mediocre 3.0
Pros: It was located just of Rte60
Cons: It was right off Rte60. Odd # rooms 24-7 highway noise. Room was SMALL. No telephone in room. A/C was loud and clunky. Breakfast was free, options minimal in crowded area. I travel for a living & this was no "Excellent" hotel, clean & adequate at best.
Excellent 9.1
Pros: We went to the Phoenix area to visit friends & watch the Diamondbacks. The hotel location was perfect for us, because we used the Mesa airport. Hotel is close to everything you need and want.
Cons: The only thing that didn't impress me was the free breakfast. For most people it was fine. They just didn't have anything I really eat, but I'm a health nut, so continental breakfasts usually don't work for me. They had hot meats, but switched them every day. I ate their bacon, but not the sausage links or scrambled eggs. They also had danishes, fruit, oatmeal, yogurt, boiled eggs, bread, muffins, waffle making station, biscuits/gravy, cold cereal and juices and milk.
Excellent 10.0
Pros: Great service. Great hotel. Great price. Close to the highway.
Okay 4.8
Pros: We liked their breakfast and location
Cons: Their bathrooms were not clean. There was black hair all of the sides of the wall and looks like the inside of it has never been scrubbed. Sucks that I couldn't wash my children. they have a fridge that was gross . We will not be staying here again
Excellent 10.0
Pros: location was in a nice area, pool was clean and attractive
Good 7.7
Pros: The room was very clean. Comfortable beds. Breakfast had many choices of food to eat. I would stay there again.
Cons: The pool and jacuzzi were broken down. Was looking forward to taking a morning swim, but didn't happen.
Excellent 10.0
Pros: I had a single queen room that was large, clean, and very comfortable. Computer available in lobby so that I could check into my flight and print my boarding pass ahead of time. Friendly staff.
Cons: There was nothing I didn't like.
Excellent 8.0
Pros: I loved the comfortable bed and the choice of pillows. Every thing was clean and nice, but the bed was Great.
Cons: I only had two problems with my stay. The first problem was the sheets on the bed. They were clean and smelled wonderful, but what ever made the sheets smell so good was really bad for my sinuses, and very much prevented a good night sleep. The second problem was that I could not get the television out of the pay per view mode. I don't know for sure if was operator error, or a user unfriendly remote.
Okay 5.1
Pros: Breakfast
Excellent 10.0
Pros: The hotel was very accommodating. Great service with a high standard room.
Excellent 10.0
Pros: Rooms were clean. Staff was helpful. Great breakfast
Best Western Plus Mesa - Mesa
Rated no. 8
7.4
Good 7.4
Based on 111 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
8.0
Overall 6.8 Good
Based on 2 reviews
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
8.0

Good 7.7
Pros: Each room has a covered parking spot right next to the room. There's a kitchenette with a full sized fridge, stove, microwave and plenty of cupboard space. We were able to save money by not eating out as much because of this. Beds were very soft and comfy.
Cons: Would have been nice to have some sort of a vanity in the bathroom and there was a cockroach in the bathroom. Freaked me out but you can't expect all bugs to stay out.
Starlite Motel - Mesa
Rated no. 9
6.8
Good 6.8
Based on 2 reviews
Details
Reviews

Cleanliness
7.5
Comfort
7.2
Facilities
8.0
Location
7.5
Overall
4.3
Overall 6.8 Good
Based on 399 reviews
Cleanliness
7.5
Comfort
7.2
Facilities
8.0
Location
7.5
Overall
4.3
Cleanliness
6.8
Comfort
6.3
Location
7.0
Services
6.0
Staff
6.7
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.9
Comfort
7.5
Location
7.9
Overall
2.5
Services
7.1
Cleanliness
7.1
Comfort
7.0
Location
7.4
Services
6.8
Staff
7.2
Cleanliness
7.4
Comfort
7.1
Location
7.3
Services
6.8
Staff
7.3
Cleanliness
7.3
Comfort
7.0
Location
7.5
Services
6.6
Staff
7.4

Okay 5.0
Pros: Location
Cons: Hard bed, staff had no personality. Bathroom Door didn't close and latch.
Good 6.0
Pros: Location is perfect if you are in and about Mesa. Clean and quiet. Inexpensive.
Cons: No toiletries. Few towels. Warm but not hot water. Very dated but clean.
Poor 1.0
Pros: The people running the hotel were nice but it seems like they are overwhelmed and sinking.
Cons: I didn’t feel save: there were shady characters in the parking lot; someone who sounded like he was on drugs called my room- and it wasn’t a mistake- he knew what room he was calling and only hung up when he realized I wasn’t the person he was contacting. Shower pressure very low, rickety chair. I don’t like to give negative reports and am satisfied with a safe area and clean room, but this place was not safe.
Okay 5.0
Pros: The staff was nice enough. Was put in the wrong room, but when I asked, they corrected the issue.
Cons: Initially we were put in the wrong room for what I requested. People were hanging out in the parking lot at night. The woman staying next door, long term, had to tell us all of her problems and that to be careful because the toilet overflows. And she was right, the toilet, in our room, overflowed too. I wont stay there again. I expect a little better for what I paid.
Good 7.0
Cons: There were still clothes from a previous occupancy in dresser drawers
Mediocre 2.0
Pros: there was no breakfast offered location fair
Cons: non smoking room had a strong Oder of smoke. homeless people laying all over the outside stair way. trash all around the building (paper. food rappers, soda and beer cans. people working on and appeared to be sleeping in old car in parking lot.
Mediocre 3.0
Pros: The ice machine worked and was full of ice.There was a nice little labyrinth area out back,unfortunately there was trash everywhere.
Cons: When checking in the employee seemed unsure if we had a room. She went to check on something, came back and gave us one key.The room was only partly clean, smoke detector was missing, phone was broken, and the hall smelled of cigarettes.
Good 6.0
Cons: No breakfast no coffee pot in room
Excellent 8.0
Pros: The room was dated but clean and there were chairs to sit in away from the bed.
Cons: The TV in the room did not work.
Mediocre 2.8
Mold on the shower curtain, dirty tub, out of toilet paper, THE WATER SMELLS LIKE EGGS coming out of the tap, paper thin walls, crumbs on the table and bed when we arrived, smoke alarm missing from room - bare cords left hanging from ceiling. We didn't see any bugs.
Good 6.0
Pros: Location and two story
Cons: Rude owner woman at front desk
Mediocre 2.0
they were unclean and were very very rude i was cut off so many times when i was had already got a reservation she told me i didnt have one and then said i had two later on and denied me a room because of that
Poor 1.0
Pros: Nothing. I had a reservation for 2nd visit. We did not stay, due to front desk attitude.
Cons: The Hotel requested a cash deposit of $50. CASH ONLY They decide to change this rate any time they choose. I have stayed here in the past and at checkout Both front desk agent and myself inspected the room together. Was returned full deposit $20.
Good 7.0
Pros: Very nice staff. Good location.
Cons: The bed was very firm. My wife liked it, but I did not.
Excellent 10.0
Pros: The owners are very nice! The rooms are clean.
Good 7.0
Pros: The lady @ the front desk was delightful. Straight to business with my check in but with a warm heart. I liked her energy smooth yet eager!!
Cons: The bed was a little uncomfortable
Excellent 10.0
Pros: We had requested a bottom floor room, due to my husband having a surgery the next day. They did not have a queen room available downstairs, so they gave us a king room downstairs for no extra charge. Very accommodating! Also, it is very quiet!
Excellent 8.2
Pros: Older motel but clean. Staff were superb. Breakfast was basic continental. We didn’t use the pool but it looked clean.
Cons: Nothing
Grand Hotel - Mesa
Rated no. 10
6.8
Good 6.8
Based on 399 reviews
Details
Reviews

Cleanliness
6.7
Comfort
6.8
Facilities
6.9
Food
6.5
Location
7.1
Overall 6.2 Good
Based on 236 reviews
Cleanliness
6.7
Comfort
6.8
Facilities
6.9
Food
6.5
Location
7.1
Cleanliness
6.7
Comfort
6.6
Location
6.8
Services
6.2
Staff
7.9
Cleanliness
7.0
Comfort
6.0
Facilities
7.0
Location
6.0
Overall
7.0
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
6.4
Comfort
6.8
Location
6.8
Overall
2.0
Services
6.3
Cleanliness
7.3
Comfort
7.4
Facilities
8.5
Food
6.5
Location
7.8
Cleanliness
6.9
Comfort
6.9
Location
7.3
Services
6.6
Staff
8.0
Cleanliness
6.1
Comfort
6.1
Location
7.0
Services
5.7
Staff
7.8

Mediocre 2.0
Pros: nothing
Cons: the location was so close to the freeway and there were people roaming/sitting on curbs in parking lottery
Excellent 10.0
Pros: Friendly staff
Okay 5.0
Pros: convenient to our needs
Cons: the site says they offer breakfast- one of the reasons I booked there. however they only offer coffee and juice. really? that’s not breakfast..
Poor 1.0
Cons: Hotel was dirty!! A lot of people just hanging around.
Excellent 10.0
Pros: Nothing
Cons: Nothing
Good 7.0
Cons: The toilet backed up the whole time we were their. The came the first time they were called and the second time they were called i was told to cone and get a plunger at the frobt desk at 4 in the morning. The smell of marijuana was over whelming in a non smoking room
Mediocre 2.0
Cons: Everywhere I went inside the hotel smelled of cigarette smoke. My room was supposed to be non-smoking, but it also smelled of cigarettes. I have asthma and it brought on an asthma attack. The room was not clean, bedspread and furniture was stained. The toilet didn’t flush properly. When I booked the room, one of the things advertised was that breakfast was included. All I saw was coffee and juice. There were no cups in my room for drinks or coffee. I was very disappointed and will not stay there again.
Mediocre 3.0
Cons: afraid to touch anything, room was not di try but furniture & bedding worn out. Elevator, lobby, entrance concrete filthy, way over priced for what we got.
Poor 1.0
Cons: Once you walk in there is a horrible smell of Marijuana. The hotel was filthy n not safe at all. The room was dirty The sheets were stained and burn wholes in the covers no blanket and smelled of old dirty clothes. Also bed had bed bugs. Not worth$
Okay 5.0
Cons: bed comforters were dirty, had dried up blood , had burnt holes all throughout the bed. I don¿t understand how they can feel comfortable with having there customers sleep on things In that condition cuz not everybody is dirty like there usual customers
Good 6.0
Pros: Always my go to spot , very convenient for me .
Cons: The noise all throughout the hallways , makes it hard to sleep sometimes .
Poor 1.0
Pros: Room size and staff were nice
Cons: Hallway smelled of smoke. Stairs had a strong odor of urine/feces could be animal or human looking at the squatters on the stairs and outside. Was approached multiple times by people outside looking for a phone, smoke, or to bring bag inside my room.
Mediocre 2.0
They said they refunding my money and never have
Okay 5.0
Cons: Very unsavory characters hanging about.
Mediocre 2.0
Pros: Bed size and comfort
Cons: The doors were loud and could hear everything...had no wash rags and smelled like smoke in jon smoking room
Good 7.0
Pros: The woman who checked us in was very sweet and helpful.
Cons: The neighborhood. People were running around and blasting music and until 3am. They were also out in the parking lot blasting their car stereos.
Excellent 10.0
Cons: bathroom dated, very loud fan
Excellent 10.0
Pros: Great experience!
Cons: No
Excellent 10.0
Pros: It was very quiet and I felt safe being there with my two younger children.
Cons: This was my second time staying at this hotel and the second time I had to deal with an excessive amount of fruit flies/nats in the room. Overall it wasn’t too bothersome and I love the hotel and will be back again.
Good 7.0
Pros: Availability
Cons: Location
Poor 1.0
Pros: Absolutely nothing. It was filthy and the floor made my white socks black.
Cons: I would rate this motel a negative number if I could. It was filthy! My white socks were black after just minutes of walking around the room. I used a white towel to mop the floor which turned extremely black and had to be rinsed several times. Horrible
Excellent 9.0
Pros: Proximity to hwy
Cons: No
Okay 5.0
Pros: Excellent location. Cold AC
Cons: Aside from the police showing up 2 times in 2 days, the rude cleaning lady, the blood on my sheets and the desk clerk having me come downstairs to get batteries for the remote, it was just fine.
Poor 1.0
Pros: The room bed cover had cirgarette holds in it - even though it was a nonsmoking room - the floor was very dirty - there was a blood stain by the toilet paper holder on the wall - it smell like smoke when you enter the hotel.
Cons: It was dirty
Poor 1.0
Pros: Nothing
Cons: Burn holes in the bedspread hair on the sheets burn holes on the couch smoke detector sitting on the bed it was a non smoking room and the room smelled like someone smoked in there
Mediocre 3.0
Cons: Rude employees tv wasn’t working and floors were dirty
Poor 1.0
Cons: Couldn’t even get a room was turned away after they confirmed I paid wasn’t able to change it left a mom and three kids to sleep in a parking lot at three am no refund either
Excellent 8.0
Pros: the front staff is excellent, especially hotel employee. she’s awesome and was willing to do anything to make our stay better! if the hotel had a staff full of hotel employee, then it would get 5 stars.!
Cons: The room was filthy! the desk chair looked like it was from a junk yard. scratch my skin up. it was so torn!! the bathtub had not been cleaned i and the tub still had toothpaste from the last guest in. no breakfast offered like specified!! no substitute
Mediocre 2.0
Pros: The vending machine
Cons: Cleanliness
Poor 1.0
Pros: Nothing.
Cons: There’s always nonstop noise while your trying to sleep. There’s traffic all outside with different types of people asking U If you want to buy drugs. & the staff is just overall rude.Probably won’t be back for a while. Plus my room f
Okay 4.0
Pros: No cash deposit
Cons: Noisey
Good 6.0
Cons: Got up to the room flooding up to my ankles and didn’t even touch the toilet.
Mediocre 3.0
Pros: The clerk that checked me in was very friendly
Cons: It was filthy, there was a shady man walking in the parking lot that asked me if I wanted to buy drugs.
Good 7.0
Pros: Staff was friendly
Excellent 9.0
Pros: It's clean comfortable good location. The staff is friendly and competent. .
Cons: Some rif raf pasing through parking lot on occasion.
Mediocre 2.0
Cons: VERY overpriced, old hotel. Ripped/torn office chair in the room. Breakfast area is a joke. Online photos are misleading.
Mediocre 3.0
Cons: Most everything
Mediocre 2.0
Pros: Location was convenient.
Cons: The entire hotel smelled aweful and was very noisy at all hours.
Excellent 10.0
Pros: The staff is always friendly. My fiance and I stay at Super 8 quite often and are always treated very well
Okay 5.0
Pros: Indoor key card access to rooms.
Cons: Loud people running around all through the night and no soap in shower the whole time and I tiny bar of soap
Okay 4.0
Pros: My room and hallway smelled like marijuana!! It almost made me sick and I was told no refund because I prepaid but the notice says I could cancel up to 12 a.m... so I had to stay!
Cons: My room and hallway smelled like marijuana!! It almost made me sick and I was told no refund because I prepaid but the notice says I could cancel up to 12 a.m... so I had to stay!
Excellent 9.0
I enjoyed our stay. My friends (3) in two rooms, were bothered by the noise in the rooms above which woke them up early in the morning, namely, the sound of the extractor in the bathroom and the folks taking a shower about 4 am.
Good 6.0
Cons: We requested a non-smoking room, but we got a room that smelled with cigarrete.
Good 7.4
Pros: Stayed 2 nights. Our room faced freeway which seemed too loud till I realized the window was open. Room was clean but the bed looked rumpled. Nice shower in clean bathroom. Room equipped with microwave, small fridge and iron. Very good breakfast with fruit, fresh waffles, sweet rolls, muffins, toast, cerel, juice, coffee & milk. Staff we quick to restock items. Didn't have time to try the small pool or hottub. Slept well and good deal for a last minute booking on a busy weekend.
Cons: Hallway smelled like smoke. A bit awkward to fnd. Sat night was noisy with people slamming doors and talking till after midnight.
Super 8 by Wyndham Phoenix/Mesa/Gilbert Road - Mesa
Rated no. 11
6.2
Good 6.2
Based on 236 reviews
Details
Reviews

Cleanliness
6.4
Comfort
6.6
Facilities
4.7
Location
6.6
Overall
5.1
Overall 5.7 Okay
Based on 867 reviews
Cleanliness
6.4
Comfort
6.6
Facilities
4.7
Location
6.6
Overall
5.1
Cleanliness
3.5
Comfort
4.0
Facilities
4.0
Location
4.5
Overall
4.5
Cleanliness
3.2
Location
4.4
Overall
4.0
Staff
5.2
Value for money
4.0
Cleanliness
6.2
Comfort
6.4
Location
6.6
Services
5.9
Staff
7.1
Cleanliness
4.0
Comfort
5.3
Facilities
3.3
Location
5.3
Overall
4.0
Cleanliness
2.8
Comfort
4.0
Facilities
5.0
Location
3.6
Overall
3.2
Cleanliness
6.7
Comfort
6.7
Location
6.8
Overall
5.0
Services
6.4
Cleanliness
6.5
Comfort
6.4
Location
7.0
Overall
10.0
Services
6.2
Cleanliness
6.6
Comfort
6.8
Facilities
6.6
Location
6.5
Overall
6.5
Cleanliness
7.1
Comfort
6.9
Location
6.6
Services
6.6
Staff
7.7

Mediocre 2.0
Pros: Location
Cons: The room smelled when we walked in. There were cockroaches in the room and bathroom. Couldn't get into the room at 1st because the keys "had a trick" to get them open. The grounds were filthy. Overall unhappy
Okay 4.0
Pros: there was a patio off the room and they are pet friendly
Cons: the bed was super hard, there were cockroaches everywhere and the bathroom floor was filthy
Mediocre 2.0
Literally wouldn't let my dog stay at this hotel. Checked in and out in 5 hours.
Okay 4.0
Pros: Loved the jacuzzis bathtub
Cons: Well I left with about 10 huge bites from something in the room. I’m very upset about due to the things thst are goi f I right now in the world. I will be spending my thanksgiving itching my body snd be uncomfortable. Done conpibsatoon would be greatly appreciated I took pictures if you would like to see
Good 6.0
Pros: bathroom and jetted tub, good beds and cable TV
Cons: there was a smell and I’m not sure if it was their cleaner or animal smell, but it wasn’t great in either of the two rooms we tried
Poor 1.0
Pros: nothing
Cons: Initially we were given a room that reeked of cigarette smoke. When we were given another room the clerk tried to get $15.00 more for the other room because it had a “spa” bathtub. My wife was unable to use the shower because the bathtub was too difficult to get into. The tub had not been properly cleaned and it was slippery (I almost fell!). The toilet leaked. There was no remote for the TV. The clerk was rude and argumentative. The room was dusty and not properly cleaned.
Mediocre 3.0
Pros: Low nightly rate
Cons: Dirty floors No housekeeping Bugs in bathroom now Mosquitos in bathroom during summertime In my opinion cutting back on "resort amenities" To boost profit, Using covid as an excuse
Poor 1.0
Pros: I flew into Mesa, AZ to be with my mother who is in hospice care. The only good thing about this "hotel" was the location of being close to the Banner Baywood hospital where my mother was staying.
Cons: This was the worst "hotel" I have ever visited. The other tenants were in the parking lot yelling and cussing. My room was extremely dirty and smelled decay. The bath tub was puttied over with large flies crawling from the drain... and many other issues!!
Mediocre 2.0
Pros: Nothing
Cons: Everything
Poor 1.0
Pros: Not much
Cons: Old and not maintained well. Tv, wifi, room phone did not work(so I couldn't call desk to report problem). Bathroom tile in bad shape. Walls dirty. Found out this place is a known drug trafficking place. I felt unsafe and l didn't stay the night.
Poor 1.0
Cons: The location was definitely in poor rundown part of town, rooms are old and rundown. They tried to put paint on something without remodeling the cracking and warped walls and baseboard. DID NOT FEEL SAFE.
Poor 1.0
Pros: Absolutely nothing.
Cons: I did not like this hotel one bit. This hotel should be shut down. I do cannot believe a business like this is even legal to be a hotel and rent out rooms to people. This is the most dirtiest, disgusting hotel I¿ve ever stayed at.
Good 6.0
Pros: Safe location. Nice room layout.
Cons: Bathroom tiling needed repair. Hot water was difficult to find with faucet.
Poor 1.0
Pros: A freaking horror show. But I should have expected it at the low price and the neighbourhood it¿s in. I can go on about the worst motel experience I¿ve had in my many years of travel but I¿ve wasted enough time already.
Cons: Everything.
Good 7.2
Excellent price, but the mattress topper seemed old. Functional, and worked out for my needs. But, I wouldn't take my family there.
Mediocre 3.0
Pros: Price was ok
Okay 5.0
Pros: The location was everything...
Cons: The roaches...
Excellent 10.0
Rooms are very spacious and large. We had a jacuzzi tub in our room, and it was very clean. staff was friendly and helpful. The price was really cheap for how nice the place is. Overall I give it 5 stars
Poor 1.0
Cons: Bugs, room was dirty
Mediocre 3.6
The room was dirty, not swept, not dusted, there were burn marks and super glue on all the counters and beds. Weird substances on the bed, walls, and even the curtains/lamp shades. Ranging in colors from clear to yellow to red, to green. Bugs on the counter, chips, scuffs, and cracks all over. Everything is stained and dirty, I didn’t feel comfortable, clean, or safe. It looked like the door had been broken down and the repair wasn’t much. Walking up to my room I was followed by a truck... I was told by a man that the truck was just an undercover cop watching over the homeless program. Was not notified about this fact. I looked deeper, found food behind and around the beds, around the counters. Socks and paper towels behind the tv? I don’t even know how to explain this place. I hate to leave a bad review or even complain, I’ve stayed in many hotels and motels and this one was a nightmare. If my room was cleaned before hand, I’m appalled at room service. Spend a little extra and get a 3 or 4 star hotel. I didn’t even stay the night and I’m stay 4 nights. Just no. Don’t try and save money here. I have videos if anyone needs further proof! Safe travels !!
Excellent 10.0
Pros: Repeat stay, always reliable
Mediocre 3.0
Pros: Staff was very helpful. They transferred me to another room because the first room had bees.
Cons: The new room was good.
Okay 5.0
Pros: Price
Cons: Could cleaner, pool was not open, outside dirty, rooms could be cleaner, bathtub plugged, toilet plugged, only one I've maker and always had to wait to get ice.
Okay 5.0
Pros: I especially liked the black mold in the bathtub.
Cons: The black mold in the bathtub. When I was checking in the woman that was checking me in had everything in her mouth including my driver's license. Have people not learned anything from covid. This was rather disgusting. I'm in Healthcare.
Okay 5.2
Make sure they clean the rooms good walls were not clean and had some roaches
Okay 4.0
Pros: They Finally changed our disgustingly Stained Room after they sent cleaning staff to verify ( shouldn't the Cleaning staff already be AWARE?) with a kitchenette we did not need.
Cons: Original Room littered with "stain" on furniture, bedding and Curtains. Police presence was disturbing to find a comment from another table at Olive Garden by a Resident in the area. It's the new Drug Dealing hangout. I believe it.
Okay 5.0
Pros: the size of the room was nice, also liked that it had a patio door to be able to let fresh air in the room
Cons: the room was pretty dirty looked like it just hadnt been cleaned in awhile.
Okay 4.0
Pros: Nice
Mediocre 3.0
Pros: Only good thing was the room was clean.
Cons: 1) Breakfast and pool closed 2) internet wasn¿t working 3) could not watch tv because cable wasn¿t working
Excellent 9.0
Pros: Room was clean and big and had a patio. Staff was really nice.
Cons: When I booked this hotel it said continental breakfast. Only to find out no breakfast & pool was closed because of covid, I'd expect this last year but this is 2021. I've been to 6 hotels in the past 6 months they all had breakfast & pool was opened.
Mediocre 2.0
All I can say is run down nasty dirty and the only people who stay there are junkies . It's that bad dude using a needle as we walk out as he is in his car. Broke down cars in the parking lot A woman sleeping in her car .. green pond pool . And the next day more junkie coming in as they are pulling their bikes up stairs with 100 things stoked on them For the love of everything do not stay here
Okay 5.0
Pros: Friendly staff
Cons: Insects crawling in the bed
Excellent 10.0
Pros: Lower price than place i was at before
Cons: Street access is terrible because of the traffic
Poor 1.0
Pros: Nothing
Cons: The bathroom was disgusting. There were multiple police in the parking lot at all times and even with them being there i was sure my car was going to be broken into. The people just hanging around outside looked like extras from the walking dead.
Excellent 10.0
Pros: Spa tub
Cons: Value
Good 7.0
Pros: Its realluquiet
Cons: No
Excellent 10.0
Pros: The room was wonderful I got upgraded to a Jacuzzi bath that was so relaxing I took two baths in one night
Cons: The hotels undergoing remodeling and the room was really nice I didn't like my neighbor's very much
Mediocre 2.0
I was charger unexpected fees I was told I needed to pay more then I had already paid
Excellent 8.0
It was a good price lots of room but there is to many thugs and cops and crime surrounding you at all times
Excellent 10.0
Pros: Me and your work schedule is going up ¿¿ and you can always come over to help me with work a day and I can get a hold for my next meeting if I need help for a little later today in
Cons: Okay issues an email address for the landlord to call me ¿¿ when you get off early tomorrow or Thursday and pick it out and take you home ¿¿ and I will give you a ride to the airport to pick you guys a car
Poor 1.0
Cons: Permanent Police Presence doesn't make me feel safe. People knocking on my door asking about illicit drugs. Rude check in staff. Ridiculous pricing Ridiculous that they wouldn't use my initial deposit to extend my stay.
Poor 1.0
Pros: Nothing
Cons: It houses homeless people and is not a pleasant place. We took our baggage with us each day when we left.
Mediocre 3.6
This hotel did not have any come to clean our rooms. I had to go ask for clean towels. There was not a pool nor spa. Customer service rep had me waiting when I arrived while she was talking to a co-worker and personal things.
Excellent 10.0
My stay was very comfortable and relaxing!!!
Excellent 9.2
We stayed here because it was close to a music fest we were going to be at all day Saturday and didn't want the worry of driving home. I actually had to go home on Sunday morning just to get some sleep since the landscapers started weed eating at 7:00am on a SUNDAY!! After listening to them for an hour, I packed up and went home. That was ridiculous.... All in all it was clean & the room was huge. I would probably stay there again but I will call ahead & ask when the landscapers are scheduled.
Good 7.2
I stay here often. They really have cleaned the place up. I like the big rooms and the fact that each room has a refrigerator and microwave!
Mediocre 2.8
The checkin process took forever. When we finally made it to our room we found the bed made but the floor were clearly in need of cleaning. Sunday morning we were woke up to landscapers at 7am. Won’t book this place again.
Okay 5.0
Cons: We had reservations. We traveled with another couple, but our rooms were rooms far apart. Check-in took more than an hour. We were not allowed to sit in the lobby or sit down and it was 100 degrees outside. Only 1 overwhelmed employee was at the desk.
Mediocre 2.0
Pros: Staff was nice.
Cons: The big jacuzzi tub did not turn on. I pick this room because of the tub. I found the bed was very uncomfortable too. The dog next door and the loud music kept me up all night.
Good 6.0
Pros: It had a balcony so that was nice.
Cons: One of the lady¿s checking people in had an attitude the whole time I was checking in. Keep in mind I had already paid in full my room, she threw my cards with an attitude across the window. False advertisement on free breakfast.
Mediocre 2.0
Pros: Nothing
Cons: Everything. Its dirty, its creepy and the staff is disorganized and rude. And the deposit required each time you book another night is dumb
Okay 4.0
Pros: The jacuzzi tub in room
Cons: Where do I start. The room was filthy, the property is seedy, theres a 24/7 police detail because of all the homeless people and drug addicts roaming around the property, the staff seems like they hate their jobs and they have communicating issues
Good 6.0
Pros: Room was in back.
Cons: Room was not smoking but smelled like old smoke.
Good 6.0
Pros: Not to much of anything
Cons: Nothing
Okay 5.2
The only pleasing thing at this place is the central forest and walk way around the pool behind the main office. I will say D patio veranda was nice as well. The building itself is a drab dishwater gray, and needs to be refreshed. The rooms are dark and boring. There is a very institutional almost Soviet feel about the place. I can’t imagine anyone hosting a conference there. If you’re traveling on the light budget and don’t care about dreary design, book it!
Okay 5.2
This hotel was not worth what I had to pay. There were holes in the walls. Extremely outdated and the jacuzzi tub felt like I was going to fall through it in some spots.
Okay 4.0
Pros: Front desk staff was very friendly.
Cons: Floors were dirty, bedding was stained, you could see through the window to the bathroom from the outside. Very rundown.
Excellent 9.2
I have stayed here several times best value in the area ...rooms are comfortable ....most of the staff are friendly
Mediocre 3.2
Bathroom was filthy
Poor 1.0
Pros: Leaving
Cons: I learned it was a clear case of false advertising pretty quickly. I was able to stay in the room for about 30 minutes before the stench became unbearable. I would call it a mix of marijuana, a dead carcass, and little tree car fresheners.
Mediocre 3.0
Cons: booked hotel for the week NO BREAKFAST POOL WAS NOT OPEN VERY DISAPPOINTED
Mediocre 2.0
Pros: Location
Cons: The staff was the rudest,nastiest I've ever incountered I've worked front desk and I'm sure I would have and should have been fired. The room it self was ok
Excellent 9.2
The room was very clean and quite spacious. I liked my stay and would prefer this hotel again.
Mediocre 2.0
Pros: Room was clean.
Cons: No housekeeping, no free breakfast as advertised, towels paper thin, homeless people wandering around the property, but full-time policeman sitting in light. Supposedly hotel houses homeless people for the city. 45 minute wait to check in outside
Good 7.0
Pros: It was a room.
Cons: Only had an upstairs unit, bathroom door stuck. No breakfast as advertised. Tub was peeling.
Good 6.0
Pros: The nice counter surrounding the microwave.
Cons: Way too many "homeless" and "street people type" hanging around. Way too much trash in the parking lot.
Mediocre 2.0
Gun shots heard and drug deals outside. At least 10 people wandering in parking lot.
Good 6.0
Pros: The quite, and that the police was close and would sit in the parking lot
Cons: That there were no dishes in the kitchen. Not enough towels for 4 people. No broom or way of cleaning the floors while ¿uring our stay.
Excellent 10.0
Pros: Staff was very o committing and it was very clean.
Excellent 10.0
Cons: Iron didn't work, no breakfast, no plastic utensils for eating
Good 6.0
Pros: What was the best, the shower had a ton of pressure and stayed hot for a long time. DONT BELIEVE THE “FREE BREAKFAST” that is not happening. Also the guest bathrooms weren’t available in the lobby. and the WiFi
Cons: When you first walk in you notice the dips in the bed. Not talking about just a little spoon dip but large dips. Pillows would be next, flat as a pancake. The room door lock you needed to pick up the door by the handle for it to be able to close properly.
Okay 4.0
We only stayed for only 1 night (thank god) on December 11, 2020. We got 2 rooms. Both rooms were small and somewhat dirty. One of the rooms had a dead roach in the bathtub and a live roach on one of the beds. Sheets also looked dirty. Went up and complained to the front desk and they put us in a new room in another building. The beds in both rooms were very small. They say they are queen size but really felt like a full. Hotel is also located in a bad area of Mesa. I would not recommend this hotel to anyone. However, if you choose to stay here, make sure you have protection!
Good 6.0
Pros: Staff was nice Free parking
Cons: While we didn’t have any problems. There were the elements visible. People out walking around throughout the night and a strong police presence.
Excellent 8.0
Pros: It was quiet and roomy.
Cons: Did not like not having coffee in the room. Also did not having a continental breakfast which was advertised. Also, there were crickets in the room and silverfish.
Excellent 10.0
Pros: The front desk clerk is very professional and courteous. Also, they return the security deposit promptly, unlike a lot of other hotels I’ve stayed with.
Mediocre 3.7
Pros: Check in was a breeze everything I needed for the weekend was available. Iron blow dryer microwave and refrigerator.
Cons: Rough neighborhood. constant police activity. Roaches galore and in desperate need of a face lift.
Mediocre 2.0
Pros: Nothing
Cons: Internet bad breakfast bad,room dirty,12:30 at night kid screaming, front desk people could care less, ceiling leaking,nothing to say about this place is good
Mediocre 2.8
Pros: The front desk staff were polite and apologetic about the accommodations (the young lady told us that the only room that was available on the first floor was one we could not complain about). There was no elevator to get to the second floor and I was not able to climb the stairs so the original room was not an option. The grounds and pool were nice. Newly seeded grass. Housekeeping staff pleasant.
Cons: The "non-smoking" room was large but sparse. The only chair was worn out and stained. The carpet was dirty, stained, and of poor quality. The drapes had holes in them. The bedspread was old and smelled of cigarette smoke. The bathroom vanity was old and dirty. The tub was stained, the toilet did not flush properly. Half of the hangers were missing. The pillows were tiny and the sheets barely covered the mattress. The towels were thin and of very poor quality. The "breakfast" was minimal: cold cereal, biscuits & white gravy, french fries, toast, muffins, coffee, tea, orange drink, apples, oranges. Multiple signs prohibiting taking food to rooms. Unmatched patio chairs looked like they came from Goodwill - old and rusty. We paid $119.00/night for 3 nights for a dump.
Mediocre 2.0
Pros: Nothing but it was close for my husbands training
Cons: Non smoking rooms smelled like an ashtray we had to switch rooms since my husband and 3 girls have asthma and the people next to is smoking . Day of arrival was calling front desk for a baby crib and nobody could find a key so my baby slept on a bed with older sister and securited bed good as possible well she fell. I called the next morning and the staff told me to call later I called 7 hours later and finally brought one but a little late since my baby had 2 bruises from fall. Extremely upset and they did not care when I told them what happened . I deserved partial refund but that would never happen
Excellent 8.5
Pros: It was nice and quite area. Didn't get to the breakfast in time so can't say anything about that. Don't clean out cigarette's containers because someone put doggy poop bags there. They were never picked up the whole time we were're there.
Mediocre 3.1
Pros: The price was nice, but you basically get what you pay for.
Cons: The room smelled bad and had acrid air which kinda burns your lungs. The sheets didn't appear to be clean and the room wasn't very clean either. It seems like many guests were living there and they looked sorta "MethHeady" Don't stay here.
Mediocre 2.0
Pros: the location.
Cons: EVERYTHING BUT THE LOCATION!!! You couldn't pay ME enough to stay in this dump again. Terrible terrible terrible!! Ick!
Okay 4.8
Pros: staff was very friendly an helpful
Cons: the carpet was steined and did not feel very clean. we were there for 4 days and the kids were getting tired of the same options for breakfast.
Mediocre 3.7
Pros: The room was large
Cons: The furniture is old worn and we'll out of date the carpet was worn and had multiple cigarette burns. This was a no smoking room but it reeked of stale smoke the cleaning was good. There was a lamp with a loose wire that sparked that I reported the first day of our four days. They promised to remove but never did. It was a fire hazard that the front desk seemed to ignore. Breakfast was awful and after the first day we ate breakfast elsewhere.
Okay 4.6
Pros: staff was friendly. Breakfast was ok.
Cons: the hotel is very old. needs updated , smelly, light switches were falling out of the wall. asked for addl pillows and was told they did not have very many , but if the could they would get some. , bedspreads were smelly.
Windemere Hotel and Conference Center - Mesa
Rated no. 12
5.7
Okay 5.7
Based on 867 reviews
Details
Reviews

Cleanliness
6.1
Comfort
6.2
Facilities
6.3
Location
6.6
Overall
6.3
Overall 4.9 Okay
Based on 205 reviews
Cleanliness
6.1
Comfort
6.2
Facilities
6.3
Location
6.6
Overall
6.3
Cleanliness
4.6
Comfort
4.0
Facilities
5.3
Location
5.3
Overall
5.0
Cleanliness
6.0
Comfort
7.0
Facilities
6.0
Location
7.0
Overall
6.0
Cleanliness
4.5
Comfort
5.5
Facilities
5.5
Location
6.5
Overall
6.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.6
Comfort
7.3
Facilities
7.3
Location
7.0
Overall
7.0

Mediocre 2.0
Pros: I was able to park in front of my room and it had a mini fridge....that's about as good as it got
Cons: We didn't like the old nasty carpet, the old dirty bathtub, the rough stiff bath towelsthe two hard pillows, the old (at least 15-years) furniture, and being charged a $12 "resort fee" for a pool/spa that was closed and wi-fi that was not operable
Good 6.0
Pros: The 2 room king suites are spacious that has am equipped kitchenette (dishes, fridge, microwave, coffee maker etc), living room space and room each with a TV, and a dining room. The patio has seating as well. We liked how spacious the room is.
Cons: The floor is dirty and when walking barefoot, your foot gets black. I am not sure that they mopped. The outdoor areas are dirty and have not been swept. The jacuzzi looked dirty and the jets did not work and it was not hot. No towels were available.
Okay 4.0
Pros: The staff was excellent
Cons: The rooms looked nothing like the pictures. The bathroom was small and underwhelming.
Poor 1.0
Pros: Absolutely nothing.
Cons: Update it for the price,plus hotel charges a RESORT FEE absurd. Bed and carpet too old equals Dust mites what a horrible night.
Poor 1.0
Pros: The golf cart
Cons: This location was closed when I arrived at 7:30 pm. It is old and decrepit.
Poor 1.0
Pros: The staff DID move us to a different room when we told them how bad the first room was. It seemed like they have to do that a lot.
Cons: 1st room had a bad odor, gross couch, hard bed, & rotten door frame 2nd room: Bathroom lock inoperative; 2 bulbs out; they forgot to restock towels; and safety was a concern the entire weekend
Poor 1.0
Pros: Nothing
Cons: It was overpriced, the bathroom was dirty the floors were sticky and it was just an old feeling/ looking in general. I wouldn’t stay here again.
Poor 1.0
Pros: This was not a 4-star hotel
Cons: There's no way this hotel is a four-star hotel more like a one star don't do it
Excellent 10.0
Pros: The clean!!! It was super clean!!!
Cons: Maybe the internet and tv company, we lost the signals every 10 minutes 🤷🏼‍♀️
Okay 5.0
Pros: Location to my business travel
Cons: This is a classic old golf resort. Nothing but old folks. In need of updating.
Mediocre 2.0
Pros: not much...super old, only had golf.
Cons: everything was very outdated and under repair
Excellent 9.0
Pros: The large suite we received.
Cons: The floors were laminated vinyl and when walking on it, it felt sticky but wasn’t.
Good 6.0
Pros: LocTion, size of room, and ease of checking in.
Cons: Very dated, shower did not work very well, gutters outside were very loud and did not divert water during the rain, very stuffy room.
Mediocre 3.0
Pros: Front desk clerk exceptionally pleasant.
Cons: Old, dated, run down. Door handle loose, no deadbolt. Bathroom like Motel 6. No electrical outlet near the bed.
Poor 1.0
Pros: Nothing
Cons: NOT 4 Star. Barely a motel. Very disappointing. Wasted $--
Excellent 8.0
Pros: Very clean good location the only problem the TV wasn't working. And I like the free breakfast included.
Cons: Everything was ok
Poor 1.0
Pros: Nothing. The rooms were sub-standard, the TV remotes did not work and the beds were as hard as a rock! We were very disappointed! We have stayed in 2 Star hotels that we in better shape than the Arizona Golf Resort!
Cons: There is no way the Arizona golf Resort is a 4 Star Hotel! The first room they put us in had no AC and the TV's did not work. The next room sprung a leak in the ceiling over the bathroom door. The final room was a trashy handicapped access room. BAD!
Mediocre 3.0
Cons: Not 4 star as advertised. Maybe 2 star.
Poor 1.0
Pros: The location was convenient for where I was going. That was the only good thing.
Cons: The smoke detector was going off when we checked in. My husband called the front desk and asked that the battery be changed. At 3:30 am the smoke detector started going off every 30 sec. Asked to speaker to a manager the next morning, still waiting.
Poor 1.0
Pros: Nothing
Cons: The staff was unprofessional. The room was dirty. The atmosphere was not welcoming. It was awful. I will never ever stay there again.
Okay 5.0
Cons: Only one pool worked and the Jacuzzis we're broken...
Okay 4.0
Pros: The front desk lady was nice
Cons: The room was not clean and the water in the shower was lukewarm at best. The fitness room was old and some of the equipment was not working and dangerous. There was a roach in the days room and the place on no way resembles the brochure
Mediocre 2.0
Pros: It was close to the venue I needed to attend the next day
Cons: Too much noise, constant noise at 3 am by upstairs people, followed by morning cleaning staff. Poor front desk servic Not enough towels, only one towel with two face towels were provided in room, I had to grab two more towels off the cleaning crew cart
Mediocre 2.0
Pros: The beautiful golf course, lovely setting with mature plants and flowers, the weather was gorgeous
Cons: The buildings are somewhat shabby. The floors were not carpeted, windows had no curtains only blinds, floors so dirty our soles of our feet were black, no hot water for about 20 minutes ergo cold shower, warm bath, then hot water, many other things. **
Poor 1.0
Pros: It had a big bed.
Cons: Everything else. It was old, worn out, stains on the carpets. Not clean, and overall very gross.
Excellent 10.0
Pros: Location and staff
Mediocre 2.0
Pros: Location was good. Jacuzzi close by was nice.
Cons: The tub was stained. The trim around the bathroom came off. All the chairs were ripped or torn. The door was jammed and we had to go back to the desk. The road was blocked multiple times by golfers to go to our room.
Okay 5.0
Pros: Room and bed size
Cons: Expected lush, but some.puddled water in our room from some leak, fountains not operating, no towels at pool,
Okay 5.0
Pros: Location - just a mile down the road from the exit
Cons: The bed was awful! My husband and I rotated sleeping on the couch. The bed felt like a boxspring. It was terrible! I had wake in the middle of the night because my hip was so sore and had to roll to the other side. Sleep was minimal on our trip due to thi
Okay 4.0
Pros: Location
Cons: Our Room was not even a 1 star
Excellent 10.0
Pros: Nice rooms, comfortable beds. Beds were small. Carpet was a little old. It was a pleasant stay for time in rooms. Cleaning staff very respectful and helpful.
Cons: No, we didn't get to enjoy the extras the hotel offered.
Mediocre 3.0
Pros: Location - near spring training games and relatively affordable.
Cons: The room was a very stark. Really felt like a bunker. I do not believe this is a 4 Star resort. One member of the desk staff was very rude to us on 2 different occasions. We wasted valuable vacation time to actually speak with the manager.
Excellent 8.0
Pros: Great pool area and the water was warm. Front desk called when our room was ready. Close to Mesa gateway airport. Quiet sleeping quarters. Very spacious casita
Cons: Golf course could use some upkeep, rooms could also use some updating. Vintage appliances from 70s, old woodwork, dated decor. Breakfast was not included with our room price and ordered off the menu and it was not very good.
Good 6.0
Pros: Location
Cons: Fitness room unacceptable. Machines did not work. At one time this was probably a great resort but it needs serious updating. Room assigned was not what was promised. The room package was overpriced for quality. No onsite manager. Front desk not helpful.
Good 7.0
Pros: comfortable bed and pleasant grounds
Cons: WOULD NOT ALLOW EARLY CHECK IN
Excellent 9.0
Pros: The location was perfect with many things to do nearby. A grocery store across the street was helpful. The room was very comfortable. The pool, hot tubs and grill area were great!
Cons: N/A
Okay 5.0
Pros: Clean but very old. Not a 4 star by any means.
Cons: Old carpet and old furniture. Not a four star hotel.
Okay 4.0
Pros: Location to the airport. Nice kitchen area in the room.
Cons: It was extremely dated. The TV, blinds and clock were broken. It's what I would have expected for a 2 star hotel.
Okay 5.0
Pros: The king size bed That was it
Cons: This facility is certainly wasn't a four-star hotel, or three star, maybe a two star. Our room had a musty smell, the carpeting was atrocious,and the furniture needed replacement. Maybe the rooms near the main desk were in better shape Disappointing!
Good 6.0
Pros: Good price for a 3 Star hotel
Cons: Pillows were very hard, wood floors needed a couple throw rugs, bathroom sink was clogged, and there weren't any paper towels or cloths in the kitchen. Several light bulbs were burned out. When we arrived the porch light was out.
Good 6.0
Pros: Location was great
Cons: Tired and old. Definitely not 4 star. Room was small and need updating Small room with full size refrigerator jutting out in room
Good 7.0
Pros: Good location.
Cons: The entire property is so dated. The furniture is worn to the point the wood is curved from wear. Everything is dated, rooms, lobby. But everything was extremely clean. I literally thought the room has to have been furnished from 25 years ago.
Mediocre 3.0
Pros: Heather was amazing! She made us feel welcome & made sure we had the size room we purchased. The staff was very pleasant & kind as well. The new laminate flooring & couch were gorgeous. They did all they could do in the situation. Recommend owners invest.
Cons: NOT A 4 STAR HOTEL. The fixtures were old. Several electrical outlets were non-functional, we had no water pressure in the shower. Consequently, we had to cloth bathe at the kitchen sink. Very sad. Old french fries on the couch/intimate gel cap by the bed
Mediocre 3.0
Pros: The room was clean but sparse. The TV didn't work, but maintenance showed up quickly to fix it
Cons: This hotel did not meet my expectations as represented on their website. I arrived at 7pm, and the restaurant was closed. There was no shuttle to the airport. This hotel also rents units on a monthly basis.
Excellent 9.0
Pros: Quite, beautiful scenery, food was great and the employees were great.
Cons: Could not shut closet door.
Excellent 10.0
Pros: Access to everything I needed!
Cons: The rooms were old, but clean. I wouldnt actually classify it as 4 Star, but it was well worth the stay. The staff was extremely friendly!
Good 7.0
Pros: NOT a 4 star hotel. Its a nice 3 star.
Cons: AC not cold enough.
Good 7.0
Pros: I had to change room at midnight 12:30 . The new room looked good. But old room 214 sucks.the staff was generous enough to offer breakfast free coupons. I don't feel it deserves four star.
Cons: First we were given room 214. With in 1 hr of staying there we were all (four of us) feeling throat problems. I felt smell like horse den. I called front desk around 6:00pm . I went out for dinner to friends place and came back around 12:30 in midnight.
Good 7.0
Pros: I would not consider the hotel a 4 star rating
Excellent 10.0
Pros: On site golf course
Cons: The resort is older but very nice. Not your typical 4 star resort.
Mediocre 2.8
Cons: The 1st we was given was dirty, needed updated. We asked for a second room, it was also dirty & needed updated. The 3rd room was dirty, needed updated & the beds were not made. We asked to cancel & they agreed. We would not stay in any of these rooms even if they were free.
Mediocre 2.0
Pros: Nothing
Cons: The service The Customer Service The Reservation Desk
Excellent 8.0
Pros: The room was big and very clean. The kitchenette was a nice amenity, too. The bathroom area was very functional with the shower/toilet in a separate room from the sink and very long counter (loved the counter space!). Although standard in most hotels, having a functioning iron and board that didn't leave a stain on my shirts was a life saver.
Cons: I am a big coffee drinker. I would've like to see a little more than maxwell house coffee filters for the old style coffee pot. I tried it once and couldn't do it twice. Ended up going out for coffee.
Good 7.7
Cons: Strange parking situation but not bad
Mediocre 3.7
Cons: No continental breakfast as promised Hot tub was closed due to repairs the other one was packed so wasn't able to use it.
Excellent 9.1
Pros: Course is fun to play. The staff was friendly and went out of their way to please. Prime rib was excellent and the restaurant staff was very efficient and nice. The resort was built in 1960, so things are a little dated, but they are working on upgrades all the time. The kitchenette is a great option for the people who don't like to eat out every night! P.S. Don't eat the oranges on the trees they are an ornamental variety and YUCK!!!
Okay 5.3
Pros: My room was next to the pool, the rooms were a good size, staff was amazing, was given late checkout until 1:30 for no charge, the golf terraine is gorgeous, there were other families there on Saturday which made it nice for my daughter to play, pool was very clean, there are 2 pools, the smaller pool is nicer, pool is open late, hot tubs are large, store across the street, lots of restaurants around, no bedbugs.
Cons: Hot tub wasn't working by large pool, furniture in room is from 1967 and smells accordingly, rooms feel like a mix between a skanky motel and retirement home, the whole place feels like a retirement home, I went to the restaurant and it was gross, waitress was very rude to me and I left, rooms don't feel very secure, some really shady looking guests, towels are nasty, purchased Lysol wipes and wiped down my ENTIRE room after I was told my room was non refundable, it was filthy, including the toilet, bed very uncomfortable, there was blood on my sheets.
Good 6.6
Cons: No continental breakfast as promised
Mediocre 3.6
Pros: Location close to venues and restaurants
Cons: Staff asked for us to write a good review if we enjoyed everything. It's their job to make me want to write a good review. After many years on customer service I found it very tacky that managment asked me to write a good review
Excellent 9.6
Pros: Everyone was very friendly, accommodating, everyone from housekeeping to front desk, maintenance, wait staff at the restaurant
Cons: The restaurant has a tent menu on the tables, I asked Suna, one of the waitstaff to order a couple of the small plates to go so I could eat them in my hotel room. She said no, the small plates are for golf members only, I also explained that I am staying at the hotel, she said no, but they have a buffet they are setting up and it would be ready at noon. I never went back for food. If I can't order what I want for food, I won't give you my business.
Arizona Golf Resort & Conference Center - Mesa
Rated no. 13
4.9
Okay 4.9
Based on 205 reviews
Details
Reviews

Cleanliness
4.9
Comfort
5.6
Location
5.8
Services
4.9
Staff
6.5
Overall 4.7 Okay
Based on 70 reviews
Cleanliness
4.9
Comfort
5.6
Location
5.8
Services
4.9
Staff
6.5
Cleanliness
5.2
Comfort
5.6
Location
5.4
Services
4.8
Staff
6.5
Cleanliness
4.7
Comfort
5.4
Location
6.1
Services
5.0
Staff
6.6
Cleanliness
5.0
Comfort
5.8
Location
5.0
Services
5.0
Staff
5.0
Cleanliness
4.9
Comfort
5.7
Location
5.8
Services
4.9
Staff
6.5
Cleanliness
4.6
Comfort
5.9
Location
6.4
Services
5.0
Staff
7.0

Poor 1.0
Pros: This is the filthiest most unsafe property I’ve ever visited. There is bugs, thugs and drugs all around it. 1 tv for the room, beds that are so scary to think of sleeping in. kids and adults screaming all hours, cops everywhere and random people trying to get in.
Cons: This is the filthiest most unsafe property I’ve ever visited. There is bugs, thugs and drugs all around it. 1 tv for the room, beds that are so scary to think of sleeping in. kids and adults screaming all hours, cops everywhere and random people trying to get in. No clean linens, no housekeeping nothing it is horrible
Mediocre 3.0
Pros: the location
Cons: cockroach,cockroaches, mattress , windows dont lock ,over priced for it value!
Poor 1.0
Pros: Nothing
Cons: Dirtiest Hotel I have ever seen. Nothing was clean. Floor, counter, tables, sink, shower. All very dirty. Room stunk like smoke. It had cockroaches. It was covered in dust. Fan, walls, ledges all very dirty. Pillows were brown from age. Bed was old and sunk in. Neighbors were loud and rude.
Mediocre 2.0
Pros: The pool
Cons: No trash can and not clean. Remote TV was not working. No extra clean towels. Called for extra towels and trash can never received it.
Poor 1.0
Pros: Nothing
Cons: The room was filthy. The pillows, bathroom towels, bathroom carpet were dirty. There were stains on the bedspread seen from underneath. Over all I would not put my worst enemy in this dump.
Good 7.0
Pros: It's was comfortable, had a nice kitchen
Poor 1.0
Pros: Nothing at all
Cons: The hotel
Excellent 10.0
Pros: It was fine
Cons: No TP
Miles Motel - Mesa
Rated no. 14
4.7
Okay 4.7
Based on 70 reviews
Details
Reviews

Cleanliness
4.6
Comfort
4.6
Location
5.8
Overall
2.0
Services
4.7
Overall 3.8 Mediocre
Based on 28 reviews
Cleanliness
4.6
Comfort
4.6
Location
5.8
Overall
2.0
Services
4.7
Cleanliness
5.5
Comfort
5.0
Location
5.5
Services
5.5
Staff
6.0
Cleanliness
5.0
Comfort
5.0
Location
6.1
Services
5.4
Staff
6.4
Cleanliness
5.0
Comfort
7.5
Location
5.0
Services
5.0
Staff
5.0
Cleanliness
3.9
Comfort
4.0
Location
6.0
Overall
2.0
Services
4.0
Cleanliness
4.0
Comfort
3.5
Location
5.5
Services
4.0
Staff
6.0

Okay 4.0
Pros: Clean swimming pool and is running good and did not see any cockroach for that night.
Cons: Very disappointing.. its my first time stay there... I expect this place to be clean and up to date. Those rooms need extreme makeover, seriously need a huge remodel to make it look good. It look good outside but not inside.
Mediocre 2.0
No offense to this place but when I stayed there if she like bed bugs and they give you two beds and cockroaches and you don't want a TV in your room and they charge you like almost 80 bucks and this is a place for you but if not I would stay away from this place seriously I swear it.
Mediocre 3.0
Pros: The lady that checked me in was great. I gave it a 3 rating just for her otherwise it would have been a 1
Cons: The room was gross. Roaches, walls extremely dirty, the entire room just looked run down even the bed and TV looked to be 20 years old. people above me stomped all night, cat lady next to me evidently lives there because she asked me to move my vehicle because I was in the parking spot that her boyfriend likes to park in, very loud music in the parking lot near our room for at least an hour. One full day of scrubbing, paint and a few fixes would make a world of difference with that room.
Poor 1.0
Cons: Everything. The place was gross.
Okay 4.0
Pros: Nothing very disappointing 😕
Cons: Pretty outdated facility that has rates higher than what they are worth
Poor 1.0
Pros: The price
Cons: The place is crack house and the unit was not habitable I could not believe the conditions the shower was filled with construction debris the sink was clogged and there was debris falling from the ceiling and the bed was full of stains it was unbelievable
Poor 1.0
Pros: Nothing accept the state I was in
Cons: Cockroaches mean Russian women
Poor 1.0
Cons: Room had bugs , shower sprayed every where, old and outdated.
Poor 1.0
Cons: I got bit really bad by bed bugs and found several in my bed . Front desk person didn't seem to care
Colonade Motel - Mesa
Rated no. 15
3.8
Mediocre 3.8
Based on 28 reviews
Details
Reviews

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