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Phoenix hotels in Downtown
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Best hotels in Downtown (Phoenix)
"Located in Downtown Phoenix, this hotel is within a 10-minute walk of Children's Museum of Phoenix, Phoenix Convention Center and Roosevelt Row. Chase Field and Arizona Science Center are also within 15 minutes. 3rd Street - Washington Station is 11 minutes by foot and 12th Street - Washington Station is 12 minutes. "
Overall 9.1 Excellent
Based on 391 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: Location, location, location Free parking Free full breakfast Friendly staff
Cons: N/A
Excellent
8.0
Okay
4.6
Cons: The beds were torture. Not only were they hard, the springs were poking through. Also, we paid for queen beds and got doubles. The breakfast was a joke: it was in a tiny cramped little room and was gone every morning we went down. Worst of all, we were constantly bombarded by the extremely loud noise of elevator machinery. Seriously, it was impossible to relax there.
Excellent
9.1
Pros: Had tickets to diamondbacks game. Close place stay.
Cons: Breakfast was okay. Didn't care for turkey sausage.
Excellent
8.0
Okay
5.4
Excellent
8.0
Pros: staff friendly location
Cons: shuttle service started at 7AM. - doesn't help for earlier flights bathroom had lots of wear and tear; especially tub/shower requested extra supplies via Kayak but didn't receive them upon check in.
Excellent
10.0
"Located in Downtown Phoenix, this hotel is within a 10-minute walk of Orpheum Theatre, Talking Stick Resort Arena and Phoenix Convention Center. Arizona Federal Theatre and Arizona State University - Downtown Phoenix are also within 10 minutes. Washington - Central Station and Jefferson Street - 1st Ave Station are within a 5-minute walk. "
Overall 9.1 Excellent
Based on 193 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: There were a few problems with the check-in, but the staff quickly resolved them and made a room available. The hotel is very new and they are still working out some kinks, but the staff was very accommodating and professional. The kitchen stocked with basic cooking items and dishes was nice. The pool is small and the water and pool room were cold. A lot of the rooms have a great view of the mountains and city. The complementary breakfast has a nice selection of hot and cold items, and the seating area has booths with TVs, as well as tables and a counter area where you can plug in electronic devices and eat. The lobby is large and modern. Overall, it was a very enjoyable stay!
Excellent
10.0
Pros: All the staff were very extremely warm and friendly.
Cons: There was no oven to bake in.
Excellent
10.0
Excellent
10.0
"Located in Downtown Phoenix, this hotel is within a 10-minute walk of Burton Barr Central Library, Japanese Friendship Garden of Phoenix and Phoenix Art Museum. Arizona Opera and Arizona State University - Downtown Phoenix are also within 15 minutes. Roosevelt - Central Ave Station is only a 2-minute walk and McDowell - Central Ave Station is 5 minutes. "
Overall 8.9 Excellent
Based on 655 reviews
All
- All
- Families with young children
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
9.4
Pros: The breakfast was amazing- the beds and pillows are perfect-
Excellent
10.0
Pros: Great room, staff, and style. Also, the beds were amazingly comfortable.
Cons: The in room tablet doesn't list all their options well or other info. Feel like it needs a redo.
Okay
4.0
Pros: Decoration
Cons: Guests on all sides were extremely loud. Whether it was TV, talking, moving furniture, etc. The check in time was unreasonably long. We were locked out of our room. Room service/the restaurant never answered the phone.
Excellent
9.7
Pros: Normally I dread the term "boutique," which usually signals small, cramped spaces with questionable decor. This was not the case with FoundRe. The rooms were spacious and very stylishly appointed, with wonderful design aesthetic. The staff were courteous and helpful and the adjoining restaurant was excellent as well.
Cons: The only slight downside was the fairly spartan "fitness room" which was a handful of cardio machines and a basic set of dumbells.
Kimpton Hotel Palomar Phoenix is an urban retreat that strikes the balance between the energy of its city setting and Arizona's laid-back lifestyle. Located at CityScape, downtown Phoenix’s shopping, dining and entertainment hub, you’re just steps away from Talking Stick Resort Arena, Chase Field, Phoenix Convention Center, Phoenix Symphony, fantastic restaurants and much more. The boutique hotel offers 242 spacious guest rooms and suites, all with modern interior touches, views of the surrounding city and mountains, and combines contemporary design with an "Art in Motion" theme embracing the undercurrent of artistic energy. Amenities include approximately 10,000 square feet of multi-use space, the adjacent Blue Hound Kitchen & Cocktails showcases a menu of new American cuisine and a blazing cocktail program that raises the bar for drink culture in the city's urban core, while the hotel's third-floor outdoor pool terrace and adjacent LUSTRE Rooftop Bar provide a scenic venue for gathering.
Overall 8.9 Excellent
Based on 433 reviews
All
- All
- Families with older children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
8.0
Pros: Cleanliness
Cons: Room service took forever to show up...2hrs later
Excellent
9.4
Pros: This hotel is Nice and clean. The interior design is modern. The location is perfect if you want to take a stroll around downtown. From the front entrance, you can see the US Airways stadium, the Chase stadium or arena (sorry, not a sports fan) and just a few minutes walk away. Also it about a five to ten minutes walk to Heritage Square. One minus is the room we stayed in had only one chair and a long sofa for seating. Having just one chair made it tough for two of us to enjoy food or coffee in our room. I recommend friends to stay there, but because it's downtown, don't be surprised about how expensive parking can be, $23/night.
Cons: None
Good
6.5
Excellent
9.7
Excellent
8.0
Excellent
8.2
Pros: Nice place
Cons: No smoking. $140+ rooms but $27 just to park in garage. And no the hotel doesn't pay for it dicount it or validate parking. This was a bummer.
Excellent
10.0
Pros: Everything
Cons: Nothing
Excellent
9.4
Pros: I loved that I could use the EoS gym! The restaurant was fantastic and all the Staff were absolutely wonderful.
Cons: The pillows and bedding was too soft...no neck or back support in the bedding. Other than that, a wonderful stay...I would stay there again next time in Phoenix
Good
7.1
Pros: Room was clean and comfortable. Staff was friendly, courteous and professional. Only guests can enter the guest room floors.
Cons: Our room's thermostat was not working right. Our room at the lowest temperature was freezing but at any higher temperature our room would be way too hot. There was no door on the shower which caused water from the shower to get on the bathroom floor, making it slick and a fall hazard. Our bed had no sheet, just the comforter and a small throw blanket. We had to request a sheet and add it to the bed ourselves. We had a very difficult time getting comfortable enough to sleep.
Excellent
10.0
Pros: I liked the location, the décor, and the amenities and perks included with the hotel room stay. Overall, a great hotel. :)
Cons: I did not like the design of the shower, where it was only partially enclosed with a glass wall, where water could spray out onto the bathroom floor. The mattress was a little hard, and the pillows were a little flat.
Excellent
10.0
Pros: Staff was very friendly and helpful. Love the location - easy walk to arena and convention center and light rail. Plenty of restaurants, clubs, live music choices nearby as well.
Cons: While I didn't mind, some may be put off by the need to leave the hotel and cross the plaza to access fitness center and breakfast. Both are well worth the "inconvenience"
Excellent
9.1
Pros: Love the wine happy hour
Cons: The bed was only so-so. Mattress seemed old
Panoramic views meet modern interiors at The Westin Phoenix Downtown. Located in the heart of downtown Phoenix, AZ, we’re walking distance to the city’s most compelling attractions, including the Phoenix Convention Center, Chase Field and Phoenix Suns Arena. Upscale well-being awaits you in our spacious, pet-friendly hotel rooms and suites. Floor to ceiling windows flood the space with natural light, while deluxe amenities, thoughtful essentials and signature Westin Heavenly® beds fulfill your relaxation needs. Our productive meeting and event spaces, enhanced by expert planners and custom catering, let you easily connect and collaborate. Whether you're in Phoenix, AZ for business or family fun, fuel your experience with fresh, farm-to-table cuisine at Province Urban Kitchen & Bar. After a full day, rejuvenate with a soothing in-room massage or exhilarating swim in our refreshing Lapis Terrace Pool. As a prime downtown location across from the Light Rail stop, our Phoenix hotel is your haven.
Overall 8.7 Excellent
Based on 282 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.8
Excellent
9.7
Excellent
9.4
Excellent
8.5
Mediocre
2.0
Cons: Booked the hotel and tried to cancel a couple hours later. Priceline spoke with the front desk manager and they refused to allow me to cancel. I understand it's in your fine print but it's just bad business practice to take someone's money when the reservation was JUST made. It's not like it was booked for months and the room was not given to someone else because of my reservation. I am the CEO of a moderately sized company and travel to Phoenix 5-10 times a year and send hundreds of clients to Phoenix. I will make sure no one stays here. Good thing you kept my $500.
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Everything
Cons: N/a
Excellent
9.1
Pros: The hotel was really comfortable and really was luxurious. But how can hotel, especially one of this stature not have free WiFi? Makes absolutely no sense! Also no hot tub or bath tub, so forget the idea of a soothing soak. You also have to pay $32 a night for parking. Or you can park across the street for $15/day, but if you leave and come back, you have to pay another $15. So don’t plan on leaving once you get there. However there is a light rail across the street if you need to travel somewhere. There is also no included breakfast. Other than those things, the hotel was really nice. I probably won’t stay again because I really love to be able to stay in a hotel with a hotub.
Good
7.7
Excellent
10.0
Excellent
8.0
Pros: Large rooms. Comfy bedding. Modern design. Great views of the city. Great breakfast. If you elect not to have maid service, you are given a $5 coupon to use in the restaurant.
Cons: Parking was $28 per car per night. We parked across the street for $14 per night.
Excellent
10.0
Pros: Large well appointed room. Great bed!
Cons: Outrageous charges for parking ($35/ day), WiFi ($18./day), in room movie ($20.)
"Located in Downtown Phoenix, this hotel is within a 10-minute walk of Orpheum Theatre, Talking Stick Resort Arena and Phoenix Convention Center. Arizona Federal Theatre and Arizona State University - Downtown Phoenix are also within 10 minutes. Washington - Central Station and Jefferson Street - 1st Ave Station are within a 5-minute walk. "
Overall 8.8 Excellent
Based on 184 reviews
All
- All
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.0
Pros: It was close to the venue we cisited
Cons: The parking situation.
Excellent
10.0
Excellent
8.5
Excellent
10.0
Okay
4.2
Pros: The hotel is presented beautifully.
Cons: Being disturbed by maintenance guy, ac in the room gave it a roadside notell motel atmosphere, pillows way to soft, valet parking very expensive, had to wait on the sidewalk for ever to finally get our cars back
Okay
5.1
Pros: I like the location right in the heart of downtown Phoenix.
Cons: This hotel made me think of a roadside motel. The rooms are very small and cramped, the air conditioning is so noisy that getting a good nights sleep is next to impossible. The valet parking is ridiculously expensive at $33. Find another hotel to really enjoy Phoenix, the jewel of Arizona’s crown!
"This family-friendly Phoenix hotel is located near the airport, steps away from Herberger Theater Center, Phoenix Symphony Hall and Phoenix Convention Center. Arizona Center and Heritage Square are also within 10 minutes. 3rd Street - Washington Station is only a 4-minute walk and Washington - Central Station is 5 minutes. "
Overall 8.7 Excellent
Based on 882 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Good
7.1
Pros: Staff. Food. Location.
Cons: Rooms need remodeling in a big way. Bed was uncomfortable and the A/C did not work.
Excellent
8.0
Excellent
8.2
Excellent
10.0
Excellent
8.0
Pros: The staff was friendly and I liked the amenities in the hotel.
Cons: The bathroom was really small.
Excellent
8.2
Pros: Walking Distance to Chase Field.
Cons: Room had a vague smell of cigarette smoke.
Excellent
8.0
Pros: Typical nice Hyatt hotel.
Cons: Fix the hot water!
Excellent
9.3
Pros: Staff was friendly and helpful.
Excellent
9.1
Pros: The view, the rate, the employees
Cons: The carpet, the old Apple phone radio
Excellent
8.0
Cons: A bit pricey
Mediocre
2.0
Pros: Nothing
Cons: Everything.
Excellent
8.8
Good
7.7
Excellent
8.5
Pros: If you're attending a function at the convention center, this is the perfect hotel.
Cons: I wish that there was a small store for incedentals.
Excellent
10.0
Pros: Fantastic staff. Even with the renovations going on, the service was top notch and the front desk staff was so quick to meet our needs.
Excellent
10.0
Pros: Staff was amazing!
Excellent
8.8
Good
7.7
Cons: The rooms could use an update. facilities in the room for hooking up my laptop and charging (USB) were non-existent.
Good
7.1
Pros: I do appreciate the employees and the easy access to many other attractions. That was nice
Cons: I did not like the actual bed and the sheets and covers. I must of woke up 6 -7 times. Sheets where not soft. They were hard and loud. The bed was noisy and felt old. Was not a comfortable sleep. Also. This is arizona the air is dry. Maybe giving complimentary waters would be nice. Not charge $5 per water bottle.
Good
7.1
Pros: The heart of downtown Phoenix within walking distance to restaurants and bars downtown.
Cons: The most uncomfortable bed I've attempted sleep in for as long as I can remember. My poor back.
Excellent
8.3
Pros: Great location for what we needed. I really liked the Fitness Center. Plenty of cardio machines. Nice touch having the cold, wet towels available.
Cons: Water temperature was terrible in the room. Either too cold or too hot. When I turned on the hot water at the sink to wash my face it got very hot and no amount of cold water would cool it down for quite a while. The shower had to be turned all the way hot to get a warm shower. There wasn't a shower towel mat for the floor the first day we were there.
Okay
4.8
Pros: Very close to Talking Stick Resort Arena and Chase Field.
Cons: Staff was not very knowledgeable about the area which was strange considering they live there. Parking is terribly overpriced and wifi is not free. Hotel overall looks very tired and run-down. Online pictures are not a true representation of what the property looks like.
"Located in Downtown Phoenix, this hotel is within a 10-minute walk of Phoenix Symphony Hall, Phoenix Convention Center and Talking Stick Resort Arena. Arizona State University - Downtown Phoenix and Roosevelt Row are also within 10 minutes. Washington - Central Station and Jefferson Street - 1st Ave Station are within a 5-minute walk. "
Overall 8.7 Excellent
Based on 297 reviews
All
- All
- Families with older children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Stayed in one of the newly renovated rooms. When I got off the elevator to go to my room, I stepped on the thickest, plushest carpet ever. Room was spotless. Lots of outlets on the desk so I was able to keep all my devices charged. All of the staff I encountered were pleasant and helpful. Even the valet, when my car was brought around, washed my windshield before I started out for home. Extremely easy to get back to I-10. The breakfast buffet was wonderful - including lots of fresh fruit and again. Walking distance to Chase Field as well as lots of bars and restaurants.
Cons: Would have liked to have had a magnifying mirror in the bathroom for putting on my makeup but there was lots of light.
Excellent
9.7
Pros: Friendly staff, clean rooms, quality amenities. Would return again.
Cons: A larger swimming pool with shaded areas would be nice. Otherwise, no complaints.
Excellent
8.5
Pros: Friendly staff and good location.
Cons: Limited menu for dinner. Outdoor chairs and tables are great but had bird droppings on them.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
7.6
Pros: The location of the hotel was great. It was in the heart of Phoenix. The staff was very friendly and helpful.
Cons: The gym is very small and they were renovating so you could hear work being done and the elevators were really slow.
Excellent
10.0
Excellent
8.2
Pros: Staff very friendly and helpful.
Cons: The Concierge Room is advertised as being for guests with rewards points at the Platinum or Gold level plus one guest. The hotel opened the Concierge Room to hundreds of pre-teen and teenaged girls unchaperoned, competing in a national ballerina event in the city. Business and professional guests very disappointed.
Excellent
10.0
Pros: Yes concierge level very nice.
Cons: Nothing all was excellent
Excellent
10.0
Pros: The Renaissance is close to so many cool downtown Phoenix venues - Valley Bar, Hanny's Seamus McCaffrey's, and Crescent Ballroom. We were able to walk around and had plenty to do all within walking distance.
Okay
4.0
Pros: Great check in staff and very nice room.
Cons: Decided to stay in instead of going out and the bar staff at the hotel was horrible waited 15 minutes for first drink and then couldn't remember what the drink was. It was super expensive and staff not very personable
Excellent
10.0
Pros: Everything like it should be pleasure to stay there
"Located in Downtown Phoenix, this hotel is within a 5-minute walk of Herberger Theater Center, Phoenix Convention Center and Roosevelt Row. Arizona State University - Downtown Phoenix and Children's Museum of Phoenix are also within 10 minutes. 3rd Street - Washington Station is 6 minutes by foot and Van Buren - 1st Ave Station is 8 minutes. "
Overall 8.7 Excellent
Based on 234 reviews
All
- All
- Families with older children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: Staff was friendly. Room was very clean. I was impressed by the security and the quietness of the room. Very relaxing. Close walk to Chase Field. We will stay there again for sure.
Excellent
9.7
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Pros: Location, Clean Rooms, Excellent Beds, Good Internet.
Cons: Homeless Begging right outside front doors.
Excellent
10.0
Excellent
10.0
Pros: Friendly staff. Clean rooms comfortable bed . Easy walk to downtown events
Cons: Confusing parking structure . Foggy windows .
Excellent
10.0
Excellent
10.0
Good
7.7
Excellent
10.0
Good
6.3
Cons: Staff were not friendly .... injured myself while there and would not allow me temporary use of a wheelchair. Nothing in the vicinity of the hotel really.
Excellent
9.3
Pros: walking distance to anything downtown; very clean; friendly staff; excellent bed
Cons: no free wi-fi???? $17 parking????
Excellent
9.3
Excellent
10.0
Pros: Customer service was great!
Okay
4.8
Excellent
10.0
Excellent
10.0
Pros: Easy check in and out. Very clean room and comfortable bed. Pillows are also amazingly comfortable!!
Okay
4.0
Pros: Semi clean room
Cons: Nothing open past 12, very much lack of knowledge of there "hotel" hour of operations, never had an opportunity to enjoy like food but like everything else there is somthing more rhat will stick with people at Tucson, for a life time
Excellent
8.8
Excellent
10.0
Pros: It was a great experience from the front desk to the easy check out.
Cons: Not really a factor if you're not a weekender but parking is truly disproportionate to the amount of rooms in the hotel. You will find that out the hard way if you find yourself staying on a Saturday night.
Okay
4.8
Pros: The room was clean and comfortable
Cons: It's funny that the only memorable and helpful staff are not upfront. Reception is horrible...H O R R I B L E!! This is the only reason I would never go back.
"Located in Downtown Phoenix, this hotel is within 1 mile (2 km) of Pueblo Grande Museum and Archaeological Park and Celebrity Theater. Hall of Flame Museum of Firefighting is 3 mi (4.8 km) away. 38th Street - Washington Station is 6 minutes by foot and 44th Street - Washington Station is 13 minutes. "
Overall 8.6 Excellent
Based on 820 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Good
7.7
Excellent
8.8
Excellent
9.7
Excellent
8.0
Pros: Room was clean and comfortable. Met my needs.
Cons: Room smelled of a scent that I didn’t care for. Room freshener or something.
Excellent
10.0
Pros: Comfortable n cleanliness
Cons: No comments.....
Good
6.0
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
9.0
Pros: Great hotel with friendly staff.
Cons: N/A
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Pros: The hospitality. The cleanliness.
Cons: Hard not to like anything.
Excellent
10.0
Pros: Was gone early and back late each day. Room was clean and the bed was comfortable. I had no problems.
Excellent
10.0
Excellent
8.0
Okay
5.4
Excellent
9.4
Good
6.8
Pros: Clean facility, could definitely tell its newer. Well put together rooms. Handy computer room which helped me book a return flight home.
Cons: $15 for a mediocre cheeseburger. Small patio area, small pool area. No continental breakfast but instead a $14 breakfast buffet. Stuck us in a room next to the elevators which shook our room every 10 seconds all night long.
Excellent
10.0
Pros: I needed a place close to the airport with a 24 hr. shuttle service, and one that would allow an early check in. This hotel has wonderful people working at the reception desk,(Donigha?) professional, courteous, and accommodating. A nice beer and wine happy hour and a good menu for dinner and breakfast doesn't hurt either.
Cons: It is not a 'walkable' neighborhood, but then the Hilton Garden provide s the necessary services, so not a 'deal-breaker'. Proximity to the airport, for the price, in my opinion can't be beat.
With a prime location near major offices, universities, pro sports arenas and theatres, Hilton Garden Inn Phoenix Downtown is the perfect base for your visit. Walk to the Phoenix Convention Center and offices for JP Morgan Chase, Ernst & Young and UnitedHealthcare, and enjoy local restaurants, concerts, museums, and Suns and Diamondbacks games – all within blocks of our hotel. ASU's downtown campus and the University of Arizona College of Medicine - Phoenix are also steps away. Count on a memorable stay in a historic yet modern atmosphere. Built in 1932, the hotel features original Art Deco design and a grand lobby with restored columns and marble touches. Enjoy the easy ambience of Monroe's lobby bar, breakfast in our Garden Grille restaurant, or a savory dinner at Nook Kitchen. Exercise in the 24-hour fitness center, and work smart in the 24-hour business center. Our stylish hotel is ideal for any event; we offer an executive boardroom, two ballrooms and flexible pre-function space for up to 200 guests. Transportation is easy with a 2-minute walk to the Valley Metro Light Rail station, and PHX Airport just 5 miles away.
Overall 8.4 Excellent
Based on 322 reviews
All
- All
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.4
Excellent
10.0
Pros: Great historic building that fit in right in the center of downtown. As it is a historic property, the lobby was marvelously refurbished with its marble surroundings. Rooms were extremely clean and comfortable and the style is wonderful. Close to everything in downtown including the light rail, bars/restaurants, sports arenas, and nightlife.
Cons: As it is a historic property only valet parking available which may inconvenience some but wasn't a deterrent for me. Room service limited to a few hours daily.
"Situated near the airport, this hotel is 2.9 mi (4.7 km) from Phoenix Zoo, and within 6 mi (10 km) of Desert Botanical Garden and Chase Field. Phoenix Convention Center and Talking Stick Resort Arena are also within 6 mi (10 km). 44th Street - Washington Station is only a 2-minute walk and 44th Street Station is 5 minutes. "
Overall 8.2 Excellent
Based on 1,082 reviews
All
- All
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.2
Pros: Friendly staff, clean comfortable room
Cons: The price was rather high
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Good
6.0
Pros: The staff were very freindly. I ate at the resteraunt and found it to be surprisingly good
Good
6.0
Pros: the food
Cons: lost & found never calls you back, nor they answer the telephone.
Excellent
10.0
Excellent
8.0
Good
7.7
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
7.1
Pros: Room service. Food. Friendly people.
Cons: Price was less expensive the day after we arrived but we were locked In at the expensive price.
Excellent
8.0
Pros: Staff was very nice room was clean quite spacious would recommend to any one. The train is directing in front of the hotel for a 10 ride to downtown.
Cons: None
"Located in Downtown Phoenix, this hotel is 3 mi (4.8 km) from Roosevelt Row and within 6 miles (10 km) of Talking Stick Resort Arena and Chase Field. Phoenix Convention Center and Arizona Science Center are also within 6 miles (10 km). "
Overall 7.7 Good
Based on 1,178 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Good
6.5
Excellent
8.0
Excellent
10.0
Pros: Fine bar, restaurant and smoking area.
Okay
4.0
Pros: inexpensive
Cons: my room was 100 yards from the highway and walls are thin their airport shuttle took over 30 minutes pillows are horrible
Excellent
8.2
Excellent
9.3
Excellent
8.0
Pros: Comfortable beds
Cons: Poor TV reception
Okay
4.0
Cons: next to frwy - noise all ight
Excellent
9.4
Excellent
8.2
Pros: Proximity to airport,attached restaurant, free parking for 14 days
Excellent
8.0
Excellent
8.0
Excellent
9.3
Okay
5.1
Pros: We had an early flight the next morning so decided to stay at the Best Western Airport Inn because it was fairly close to the airport & to our rental car return. The rooms were fine, everything in the room was standard and worked for what we needed. There was a pool and washer & dryer facilities onsite, but we didn't use them - seemed fine though.
Cons: We were put in room 231 which was in a corner next to an "Employee Only" room (maybe some kind of laundry room or work room). The only problem with this was that something made a really loud buzzing noise. In the room the buzz sounded like it was coming from the wall - it was as if some sort of generator or loud water heater or something would kick on for about 4 minutes, then off...over and over. ALL NIGHT. The noise would start out as a hum, then get slightly louder, slightly louder, until finally it would be a full out buzzing then a clinking noise and it would shut off. It would be off for about 4 minutes, then start back over. If you are a heavy sleeper or really tired I'm sure you'd have no problem. My girlfriend finally just put some ear buds in so she could pass out. We didn't try to get our room changed because we had unloaded all of our things in that room and by the time we got back to rest from dinner (and noticed the noise) it was past 11 pm. The next morning when we went to check out and mentioned it to the man at the front desk he said "well you should have changed rooms" and offered nothing. I didn't expect a free room by any means, but an apology for the inconvenience would have been nice customer service. Aside from that, there is no elevators & the WiFi didn't work.
Excellent
8.0
Good
7.4
Good
6.0
Excellent
8.0
Good
7.7
Pros: Has airport shuttle,affordable
Cons: Hard to find parking
Excellent
8.0
Excellent
10.0
Pros: Really surprised by the cleanliness. Great service . Great for the price
Cons: N/a
Good
7.7
Pros: Room was well-appointed with desk, occasional chair and luggage rack. The bed was comfortable with plenty of pillows. The bathroom was clean.
Cons: There was no free breakfast. Breakfast was available in an attached restaurant that was mediocre at best. We ate both dinner and breakfast there and the food and service was adequate. Had there been other restaurants in the immediate area, we would have gone elsewhere.
Good
6.5
Excellent
8.8
Pros: It is close to the airport with free pick up and drop off for a late arrival and early departure the next day. Comfortable and clean, it was a great place to recharge and still affordable.
Excellent
10.0
Pros: Provided what I requested, a room with refrigerator on first floor quiet side of building.
Cons: Nothing
Excellent
8.2
Pros: Over all our stay was great. We were only at the hotel for one night after a late night flight. We had no complaints at all.
Excellent
10.0
Pros: I just needed a place to sleep and go on my way it was perfect. The staff gave me good info and told me where to have breakfast and find a walmart.
Cons: Nothing to complain about
Excellent
8.0
Good
7.4
Pros: Clean and spacious room. Free shuttle to/from the airport.
Cons: There is no elevator. I have to carry a heavy suitcase to my room in 2nd floor. There is no free breakfast typically found at this kind of hotel although there is a restaurant. Wifi was not working.
Excellent
9.4
Pros: Older style, very clean, excellent staff, nearby restaurant.
Cons: If you’re sensitive to sound it’s close to the freeway so there is some traffic noise. If you have heavy luggage asked for a room on the first floor. It’s a two-story facility with no elevator.
Good
7.7
Pros: Close to airport the pool the restaurant
Cons: Very tiny shower I'm 5 foot and my head almost touched the shower head. My BF is 6'3" he had to duck to take a shower
Excellent
8.2
Pros: Very friendly staff. Very comfortable beds.
Cons: A lot of the vending and and Ice machines were out of order. We didn't need them..but it was Phoenix…HOT!
Privately owned and operated, the Hotel San Carlos in downtown Phoenix offers you personalized service and warm hospitality in a charming, European style atmosphere. The Hotel San Carlos is proudly the only historic boutique hotel in the Phoenix area. Built in 1928 and constructed by nationally known architects in an Italian Renaissance Design. Great for the business or leisure traveler, we are within walking distance to the Phoenix Convention Center, the Arizona Center, Dodge Theatre, Orpheum Theatre, Chase Field, US Airways Arena, and so many other downtown attractions. A major Phoenix attraction for several decades, celebrities such as Clark Gable, Marilyn Monroe, Mae West, Spencer Tracy, Carol Lombard, and others spent time here over the years.
Overall 7.3 Good
Based on 193 reviews
All
- All
- Families with older children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: Have stayed there many times, will return.
Cons: Be careful: do not get an adjoining room.
Good
7.7
Excellent
8.2
Okay
4.8
Pros: The location and the beds are comfortable.
Cons: I last stayed at the San Carlos about seven years ago. My how things change. I remember the hotel having character, being older and all, but now that has slipped from "character" to "run down." Everything looked slightly dingey. The walls are much thinner than I remember so everything was audible. The second floor is now the Luke Air Force Base floor, which is fine, but it looks like the decorations belong in a third-grade classroom on Luke base housing. For the amount of money that we paid there should be more amenities. Instead it looks like they are going for minimum service with maximum profit. The hotel needs a serious overhaul.
Excellent
9.3
Pros: The location couldn't have been better for downtown. The staff was very friendly and helpful. I had a very nice stay.
Cons: The bed was a little hard.
Excellent
8.0
Excellent
10.0
Excellent
9.1
Pros: Not a high end hotel but very quaint. Staff were very nice and the place was very clean. I will be returning!
Excellent
8.2
Excellent
8.2
Excellent
10.0
Okay
5.1
Pros: I didn't die.
Cons: The staff
Mediocre
2.8
Pros: Location
Cons: The room was clean, but the electrical was scary. Best was hard and saggy in the middle. I amenities in lobby. Not historic just old and neglected.
Okay
4.8
Pros: The staff was very friendly and pleasant.
Cons: The rooms were old and small. Yes, old building, charm, history, cool, but in the heart of downtown Phoenix in this modern age, you can update your buildings to keep the old charm and still allow for the enjoyment of modern conveniences. A hotel is a customer service oriented business and the building itself is crucial to the customers experience. Our room was very small but ok, could be livable with the right amenities. Very few outlets so tough to charge up computers and phones. None in the Bathroom! None! So I had to blow my hair dry in the other room. The bathroom had a huge sink but zero counter space. So what was the counter put my toothpaste, make up, hairbrushes and such on while i got ready? A toilet seat. Yup. No counter in the bathroom. It had the charm of an old place with the type of tile but so much of the tile was chipped and the paint peeling away from the walls it just felt old and dirty and run down. The drain in the shower didn't work well and I was standing in several inches of water while I showered. No room to room AC so you were at the mercy of how cool the people at the hotel wanted to keep the place. In AZ its 100+ all the time. I bet our room at night was 77 degrees or more. We were sweating and it made sleeping tough. We probably will opt for a more modern place just for the AC and clean feel next time and be willing to pay a higher price for it.
Okay
4.2
Pros: The pool deck was gorgeous and the staff was nice. The location was okay but still a little sketchy.
Cons: You can hear everything. Every sneeze or soft whisper from other rooms. The windows let every street noise in.
Excellent
8.2
Pros: The history of the hotel was pretty cool.
Cons: The room was very small in comparison to newer hotels.
Excellent
8.0
Excellent
8.2
Excellent
8.0
Good
6.8
Pros: great location, friendly staff
Cons: Bathroom
Okay
5.4
Pros: Breakfast? What breakfast? Location was good, that was about it.
Cons: Room was last renovated in 1945 or so.
Excellent
8.5
Pros: Friendly staff, great pool, very well kept hotel.
Cons: Please fix the ice machines that were broken on each floor. And a second working elevator would be great, the past two years I have stayed there only one worked.
Excellent
9.4
Mediocre
3.1
Cons: I don't expect much when it comes to amenities, but the bathroom didn't even have soap. Like, so I could wash my hands. Both elevators were broken the entire time too
Excellent
8.5
Pros: The Hotel San Carlos is a fascinating gem out of the 1920s. Great for the history buff, someone willing to try something unique for a lifetime memory. The staff was considerate, always helpful, and very friendly. I had no complaints. Would stay there again. (Plus, the bath towels have to be the largest ever made...the size of beach towels!)
Cons: Thankful there were lots of close restaurants. The Vietnamese restaurant was outstanding. Realize that costs and parameters limit what can be done for historic landmarks, but carpeting needs updating, wall art (movie star pictures, etc.) could be updated. And...would be great to receive a handout of all the special floor 'tourist points' or history. Ended up going floor to floor to read everything and see everything.
Mediocre
2.0
Cons: The front desk lady was extremely rude to start. Absolutely zero parking although the add indicated parking is available. We had to PAY for parking and walk 5 blocks in the 110 heat. No breakfast. The bathroom door had no lock. And, the kicker is this morning I have little bites all over me!
Okay
4.8
Pros: Location & price.
Cons: I was given a room key for a room that was already occupied. Then, the guests on my floor (3) were loud all night, as if there was a party in the hallway outside my door.
Excellent
9.1
Pros: The hotel was convenient to my meeting venue, was reasonably priced and provided all the basic services I needed. The staff was helpful.
Cons: Only 2 concerns: 1) Kayak, the agency I booked through should have included the "historic", $5/day" charge in their quote for the room; and 2) the bathroom was very small - which was not a problem for me but would have been a problem for a large person.
Good
6.2
Pros: It was fine. Cool to see some of the history, but it’s like they forgot to evolve it to the 21st century. The shower only pumped hot water every 30 seconds, and even then it was scalding before it reverted to luke warm. It was mostly clean, but not spotless. The rooms were fine, but tiny and a weird layout. Was tough to maneuver luggage around. Nice pool. No hot tub. No bar or room service. People were very friendly.
Okay
4.0
Pros: I don't normally write reviews but this place forced me to write this. The water is the shower actually burned me! The temperature changes so rapidly and without warning whenever another Hotel guest flushes the toilet. Seriously. I will never stay here again. Hope ya'll have a great day!
Excellent
9.1
Pros: Location would be great for business travel. Great historical hotel with interesting Hollywood history. Very family friendly roof top pool & sun deck.
Cons: Downtown Phoenix doesn't have much to offer for family fun. The bar directly below the hotel is rather loud until the wee hours.
"Located in Downtown Phoenix, this motel is within 2 miles (3 km) of Talking Stick Resort Arena, Phoenix Convention Center and Chase Field. Children's Museum of Phoenix and Arizona Science Center are also within 2 miles (3 km). 3rd Street - Jefferson Station is 25 minutes by foot and 3rd Street - Washington Station is 28 minutes. "
Overall 6.6 Good
Based on 1,339 reviews
All
- All
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Good
6.0
Pros: Location
Okay
4.5
Good
6.0
Okay
4.0
Pros: Price Close to the airport
Cons: Almost all of the surfaces were sticky! Stains on the pillow cover. Noise of the adjacent highway! Noise of the 18 wheelers that park there. Homeless people around there.
Mediocre
3.7
Mediocre
3.4
Pros: It was cheap and staff were friendly.
Cons: There were a lot of lingering people at all hours. Someone called our room at 1 am. The second night someone knocked on our door after midnight. Overall, a very sketchy place.
Mediocre
2.0
Pros: Nothing
Cons: First, when I went to go check in the clerk made me wait for like 10minutes while she counted her drawer. Then she received a phone call and was helping the person on the phone while I just stood there. No apologies or acknowledgement afterwards. Second, the facility sucks. Lastly, at night I went to dinner with friends when I returned there were bikers cover the entry way, there people out fighting and smoking. My friends feared for me staying there by myself so I ended staying at their airBnB. I am currently on my way back to motel to get my stuff and run out of there.
Good
6.0
Pros: Very friendly staff and security.
Cons: Very shady-looking people hanging out around the motel at all hours of the night. Not a good neighborhood. The room did not have a fridge to keep your food/drink cold.
Okay
5.7
Good
6.2
Pros: Bathroom was clean.
Mediocre
3.1
Pros: The lady at the reception desk when we checked in was fantastic, very sweet and super helpful. She is the only reason we stayed in this disgusting motel and didn't immediately go back to Flagstaff. We would have been a lot more upset and probably would have left demanding our money back had she not been so kind to us. The lady who worked the evening of March 15, 2015 deserves a raise! The lady when we checked out was also nice but was unprofessional and more concerned with what was on her phone. Overall, we did get what we paid for I suppose. The location was super convienent, it was 10 min or less away from everything we wanted to do. Just glad we only stayed for one night. I will also admit that the bbqs by the pool are a genius idea! A familiy staying there was bbq-ing up a storm and it smelt AMAZING. haha The hotel resturaunt was also actually really nice!
Cons: The room was disgusting. Utterly disgusting. Cheetos stuck to the carpet, all of the trash cans full, all the towels were damp, no toilet paper, used soaps, dirty mirrors and counter tops, smelt like dog pee, cigarette burns in the sheet/bed, beds were super questionable, pillows smelt mildewy, and only half of the outlets worked. We ended up using our clothes for pillows and ended up sleeping on top of the comforter just because we didn't want to sleep inside. The most staff seemed overworked and underpaid. The rest seemed lazy. And by internet they do not mean WiFi, they mean a tiny computer from the 80s in the lobby... That may or may not work.
Excellent
8.0
Okay
5.4
Excellent
8.0
Pros: Decent deal clean good price hot water . Not bad , not 5 star but it was 36$ tax included so
Excellent
8.0
Okay
4.0
Pros: It's close to where I'm going
Cons: The location is creepy
Okay
4.3
Pros: I liked that I had a bed for the night.
Cons: I didnt like the fact that it appeared that the motel was used as a discreet place for truckers to meet prostitutes and that I felt like I was going to be robbed at any second.
Mediocre
2.0
Cons: Expedia either screwed up booking or they overbooked and we got screwed. Booked a room 3 months in advance and they were not helpful at all
Excellent
10.0
Pros: I liked having a safe place to rest.
Cons: More vegan options.
Mediocre
2.0
Cons: The room was a complete DUMP! Ripped chair, and old rotten food in the refrigerator. I was afraid for my life, and that I would wake up and my car would be gone...
Mediocre
2.0
Pros: nothing
Cons: dirty sheets, crappy pillows - you had to dodeg the pimps and drug dealers to go to and from your room
Mediocre
2.2
Pros: Closeness to the airport.
Cons: Very dirty. Very rundown. Extremely dodgy people walking around the hotel at all hours of the night. Loud from the passing interstate. Lots of places where your car might be rocked. Women of loose morals knocking on the door very late and offering their services. Stay away!
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