Overview

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Premier Inns Metro Center

10402 Black Canyon Freeway, Phoenix, AZ 85051, United States
+1 602 943 2371

$60+

Overall guest ratings

6.2/10 Good
based on 491 reviews

Review highlights

  • 9.0
  • 7.5
  • 4.7
  • 3.8

Good to know

  • Great shopping
  • Good restaurants & bars in the area

Nearby

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    About

    At Premier Inns Metro Center, you'll be within a 15-minute drive of Arizona State Capitol. You can get a morning swim in at the outdoor pool, and the spa tub makes for a relaxing end to the day. All rooms feature pillowtop beds and refrigerators.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Meeting/Banquet facilities
    • Game room
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Free parking
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.2 Good
    based on 491 reviews
    • 9.0 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
      8.9 "Easily accessible by car, said 89%."
    • 7.5 "Good pool."
    • 7.5 "Tasty food."
    • 6.2 "Average value."
    • 5.4 "Service is ok."
      5.3 "Only 53% found the staff to be friendly enough."
      5.0 "Housekeeping was ok, according to 50%."
    • 4.7 "Breakfast is below average."
    • 3.8 "Rooms are not good."
      3.5 "65% said rooms were dirty."
      2.6 "74% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      0.8 "For 92%, the rooms looked old."
      0.6 "94% found problems with the furniture."
      1.8 "82% thought the tv was sub-standard."
      1.0 "Air conditioning was criticized by 90%."
      1.0 "90% had problems with the shower."
      1.1 "89% said the bathroom was dirty."
      2.9 "71% were disappointed with the minibar."
      3.0 "70% were unsatisfied with the kitchenette."
    • 3.3 "Internet is poor."
      2.9 "71% thought it was overpriced."
      3.8 "62% said the wifi quality was bad."
    • 1.4 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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    Overall rating

    6.8 Good
    based on 245 reviews
    • 8.9 "Location is great."
    • 6.4 "Average value."
    • 5.5 "Service is ok."
      5.5 "Only 55% found the staff to be friendly enough."
    • 5.3 "Average comfort."
      5.6 "Beds were acceptable for 56%."
    • 3.9 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      3.5 "65% said rooms were dirty."
      1.5 "85% thought they were poorly maintained."
      0.7 "For 93%, the rooms looked old."
    • 3.4 "Internet is poor."
    • 1.2 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
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    Overall rating

    6.5 Good
    based on 54 reviews
    • 8.9 "Location is great."
    • 5.3 "Service is ok."
    • 4.7 "Not very comfortable."
    • 3.8 "Rooms are not good."
      1.3 "87% thought they were poorly maintained."
      2.7 "73% complained about the bathroom."

    Overall rating

    6.4 Good
    based on 191 reviews
    • 9.0 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.1 "Average value."
    • 5.9 "Service is ok."
      5.7 "Only 57% found the staff to be friendly enough."
    • 4.2 "Rooms are not good."
      1.8 "82% thought they were poorly maintained."
      3.6 "64% said rooms were dirty."
      2.9 "71% complained about the bathroom."
      3.0 "70% were unsatisfied with the kitchenette."
    • 3.8 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
    • 1.5 "Horrible vibe."
    Good to know
    "Great shopping"
    "Good restaurants & bars in the area"
    data provided by TrustYou

    Recent reviews

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    rust stains
    rust stains
    room was dirty
    maid service
    restaurants and stores
    bathroom floor black
    place is a dump
    wash cloth
    security with the police
    woken up too early
    want to pay
    open all night
    nasty bugs
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