Overview

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City Express Playa del Carmen

Balam Canche Lote 4 Manzana 30, 11000 Playa del Carmen, QR, Mexico
+52 555 249 8050

$68+

Mon 12/12 Check in
Tue 13/12 Check out

Overall guest ratings

7.5/10 Good
based on 826 reviews

Review highlights

  • 8.4
  • 7.3
  • 4.5
  • 4.3

Good to know

  • Clean hotel facilities
  • Professional service
  • Great shopping

Nearby

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    About

    A stay at City Express Playa del Carmen places you in the heart of Playa del Carmen, convenient to Playacar Golf Club and Yucatek Divers. This eco-friendly hotel is within close proximity of Playa del Carmen Maritime Terminal and Central Square.

    Rooms

    Make yourself at home in one of the 135 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as desks and irons/ironing boards.

    Amenities

    Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access and a television in a common area.

    Dining

    A complimentary full breakfast is included.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Concierge service
    • Room service
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Outdoor pool
    • No smoking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Facilities for disabled guests
    • Laundry facilities
    • Pets not allowed
    • Storage available
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    based on 826 reviews
    • 8.4 "Location is great."
    • 7.3 "Good service."
    • 6.1 "Breakfast is mediocre."
    • 5.7 "Average cleanliness."
    • 4.5 "Rooms are not good."
    • 4.3 "Internet is poor."
    • 4.0 "Not very comfortable."
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    Overall rating

    7.2 Good
    based on 338 reviews
    • 8.3 "Location is great."
    • 7.3 "Good service."
      9.1 "91% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 5.8 "Breakfast is mediocre."
    • 5.0 "Average cleanliness."
    • 4.9 "Internet is poor."
    • 4.3 "Rooms are not good."
      4.7 "53% said rooms were dirty."
      1.6 "84% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      1.6 "84% said the bathroom was dirty."
      3.7 "Air conditioning was criticized by 63%."
    • 4.0 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
      3.7 "Air conditioning was criticized by 63%."
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    Overall rating

    7.6 Good
    based on 479 reviews
    • 8.6 "Location is great."
    • 6.9 "Service is ok."
    • 5.8 "Breakfast is mediocre."
    • 5.8 "Pool is mediocre."
    • 4.4 "Disappointing food."
    • 4.3 "Rooms are not good."
      4.4 "56% didn't like the uncomfortable beds."
      1.4 "86% complained about the bathroom."
      2.4 "76% thought they were poorly maintained."
      3.7 "Air conditioning was criticized by 63%."
    • 4.1 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
      3.7 "Air conditioning was criticized by 63%."
    • 3.9 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    View all review categories

    Overall rating

    6.6 Good
    based on 8 reviews
    • 7.3 "Good service."
    • 4.2 "Rooms are not good."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Clean hotel facilities"
    "Professional service"
    "Great shopping"
    data provided by TrustYou

    Recent reviews


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