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Iberostar Paraíso Beach

Carretera Chetumal Puerto Juarez, Km.309, 77710 Playa del Carmen, QR, Mexico
+52 984 877 2800


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Overall guest ratings

8.7/10 Excellent
based on 606 reviews
See all reviews

Review highlights

  • 9.2
  • 9.1
  • 9.1
  • 6.0

Good to know

  • Great menu
  • Recreation staff is nice
  • Pleasant hotel grounds
  • Clean hotel facilities


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    With a stay at Iberostar Paraiso Beach All Inclusive in Playa del Carmen, you'll be on the beach and close to El Manglar Golf Course and Maroma Beach. This all-inclusive resort is within the region of Tres Rios Ecopark and El Camaleon Golf Club.


    Make yourself at home in one of the 424 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Satellite programming and video-game consoles are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.


    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a nightclub, a health club, and an outdoor pool. Additional amenities at this resort include complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands.


    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite to eat at one of the resort's 7 restaurants and 4 coffee shops/cafés, or stay in and take advantage of room service (during limited hours). Relax with a refreshing drink from a poolside bar or one of the 5 bars/lounges.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and multilingual staff. Event facilities at this resort consist of a conference center and meeting rooms. Free self parking is available onsite.

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    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Currency exchange on-site
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Private beach
    • Designated smoking area
    • Non-smoking rooms available
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Child pool
    • Bar/Lounge
    • Cable or satellite TV
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Guest reviews

    Overall rating

    8.7 Excellent
    based on 606 reviews
    • 9.2 "Perfectly clean."
    • 9.1 "Excellent amenities."
    • 9.1 "Excellent wellness & sports facilities."
    • 8.8 "Pool is good."
    • 8.8 "Great service."
    • 6.0 "Internet is average."
    • 3.3 "Breakfast is below average."
    View all review categories

    Overall rating

    9.0 Excellent
    based on 381 reviews
    • 9.3 "Perfectly clean."
      9.9 "99% thought it was clean."
      9.3 "93% said rooms were clean."
    • 9.2 "Excellent amenities."
      9.7 "97% found the grounds to be nice."
      7.8 "78% thought the building was wonderful."
    • 9.0 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.2 "92% said the recreation staff was great."
      9.2 "92% thought the service was very professional."
      8.7 "Housekeeping was great, according to 87%."
    • 8.8 "Bar is amazing."
      8.6 "Delicious alcoholic drinks, according to 86%."
    • 6.5 "Internet is average."

    Overall rating

    8.6 Excellent
    based on 224 reviews
    • 9.3 "Excellent amenities."
      9.6 "96% found the grounds to be nice."
      8.4 "84% thought the building was wonderful."
      10.0 "100% enjoyed the lobby entrance."
    • 9.3 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.4 "94% said the recreation staff was great."
      9.0 "90% thought the service was very professional."
    • 9.2 "Perfectly clean."
      9.0 "90% said rooms were clean."
      9.9 "99% thought it was clean."
    • 8.9 "Pool is good."
    • 8.6 "Location is great."
      10.0 "100% liked the proximity to shopping."
    Good to know
    "Great menu"
    "Recreation staff is nice"
    "Pleasant hotel grounds"
    "Clean hotel facilities"
    data provided by TrustYou

    Recent reviews

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