Overview

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Iberostar Tucan
Top Resort Hotel

Avda. Xaman-Ha, Lote Hotelero No 2, 77710 Playa del Carmen, QR, Mexico
+52 984 877 2000

$239+

Overall guest ratings

8.9/10 Excellent
based on 904 reviews

Review highlights

  • 9.3
  • 9.1
  • 9.1
  • 6.8

Nearby

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    About

    With a stay at Iberostar Tucan All inclusive in Playa del Carmen (Playacar), you'll be close to Playacar Golf Club and Xcaret Eco Theme Park. This all-inclusive resort is within close proximity of Playa del Carmen Maritime Terminal and Yucatek Divers.

    Rooms

    Make yourself at home in one of the 350 air-conditioned rooms featuring free minibar items. Rooms have private balconies. Satellite programming and video-game consoles are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.

    Amenities

    Dip into one of the 4 outdoor swimming pools or enjoy other recreational amenities including a sauna and a fitness center. Additional features at this resort include complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room.

    Dining

    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of room service (during limited hours). Thirsty? Quench your thirst at one of the 4 bars/lounges or 2 poolside bars.

    Business, Other Amenities

    Featured amenities include multilingual staff and luggage storage. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Free parking
    • Cribs available
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Child pool
    • Outdoor pool
    • Tennis
    • Cable or satellite TV
    • Air-conditioned
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    based on 904 reviews
    • 9.3 "Wonderful beach."
      9.4 "Beach sports facilities are great, according to 94%."
      9.0 "90% appreciated the clean beach."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.8 "98% said the recreation staff was great."
      9.4 "94% thought the service was very professional."
      8.5 "Housekeeping was great, according to 85%."
      8.2 "82% found the restaurant service to be one of the best."
    • 9.1 "Terrific location."
      9.4 "94% appreciated the closeness to the beach."
      8.4 "84% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.2 "Food is delicious."
      7.3 "73% loved the menu selection."
      7.3 "73% loved the dining experience."
      7.5 "Yummy desserts, said 75%."
      8.7 "Beef and steak dishes were excellent, according to 87%."
      7.9 "79% enjoyed the fish/seafood dishes."
    • 6.8 "Breakfast is mediocre."
    • 6.8 "Rooms are ok."
      6.4 "For only 64%, the bathroom was ok."
      5.5 "Beds were acceptable for 55%."
      5.7 "Only 57% thought the furniture was functional."
      5.7 "Only 57% thought the air conditioning was adequate."
      6.4 "64% thought the minibar was ok."
      5.7 "Cleanliness of the bathroom was average, said 57%."
      6.9 "Only 69% found the balcony ok."
    • 5.9 "Internet is average."
      6.4 "64% thought it was adequately priced."
      5.3 "53% thought the wifi quality was ok."
    • 4.5 "Wellness & sports facilities were not very nice."
      4.4 "56% didn't like the fitness area."
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    Overall rating

    9.1 Excellent
    based on 578 reviews
    • 9.2 "Wonderful beach."
      9.3 "Beach sports facilities are great, according to 93%."
      9.1 "91% appreciated the clean beach."
    • 9.1 "Terrific location."
      9.5 "95% appreciated the closeness to the beach."
      8.2 "82% liked the proximity to shopping."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.8 "98% said the recreation staff was great."
      9.3 "93% thought the service was very professional."
      8.6 "Housekeeping was great, according to 86%."
    • 8.8 "Generally very clean."
      8.6 "86% said rooms were clean."
      9.4 "94% thought it was clean."
      8.7 "Clean pool, said 87%."
    • 8.6 "Food is delicious."
      7.4 "74% loved the menu selection."
      7.6 "Yummy desserts, said 76%."
    • 6.0 "Internet is average."
      6.4 "64% thought it was adequately priced."

    Overall rating

    9.2 Excellent
    based on 325 reviews
    • 9.4 "Wonderful beach."
      9.2 "Beach sports facilities are great, according to 92%."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.7 "97% said the recreation staff was great."
    • 9.1 "Terrific location."
    • 8.5 "Food is delicious."
      7.5 "75% loved the menu selection."
    • 8.1 "Vibe was good."
      8.6 "86% enjoyed the friendly atmosphere."
    • 6.7 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
    • 6.2 "Internet is average."
    View all review categories
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    data provided by TrustYou

    Recent reviews


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