Riu Palace Mexico

5 stars
Avda. Xaman-Ha, Manzana 3, Lote 4, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
8.4
Very good
based on 117 reviews
117 reviews
Wed 24/12
-
Thu 25/12
1 room, 2 guests
Deals from
$178
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
$178
King room
$449
Superior room
$521
18 more Riu Palace Mexico deals
18 more Riu Palace Mexico deals
Photos of Riu Palace Mexico
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Riu Palace Mexico All Inclusive is situated in Playa del Carmen and features an all-inclusive meal plan. It also provides an express check-in and check-out feature, an outdoor pool and a sauna.

A variety of premium services are available for guests of Riu Palace Mexico All Inclusive, like a concierge, supervised child care/activities and babysitting/child services. Staff are available 24/7 and can help with booking tours and tickets. The resort also features a well-equipped gym.

There are 434 rooms at the resort, each providing all the necessities to ensure a comfortable stay.

Riu Palace Mexico All Inclusive has an on-site restaurant, ideal for guests who prefer to eat in. The in-house bar offers a relaxing setting for an evening drink.

The resort is within walking distance of The Reef Marina. 5th Avenue is an easy car trip away.

8.4
Very good rating
Based on 117 verified guest reviews

Latest deals for Riu Palace Mexico

Wed 24/12
Thu 25/12
Double room
1 twin bed
$667
nightly with VAT
2 double beds
$760
nightly with VAT
Standard Room
1 king bed
$178
nightly with VAT
1 king bed
$178
nightly with VAT
bed type unknown
$408
nightly with VAT
Superior room
bed type unknown
$521
nightly with VAT
bed type unknown
$544
nightly with VAT
bed type unknown
$707
nightly with VAT
King room
1 king bed
$449
nightly with VAT
1 king bed
$481
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
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Amenities at Riu Palace Mexico

  • Snorkelling
  • Outdoor pool
  • Beachfront
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Smoke alarms
  • Adapter
  • Air-conditioned
  • Dustbins

Services and conveniences

  • ATM on-site
  • Car hire
  • Safety deposit box
  • Entertainment staff
  • Currency exchange on-site
  • Room service
  • Tour desk
  • Express check-out
  • Chapel/shrine
  • 24-hour front desk

Bathroom

  • Shower
  • Bathtub
  • Spa bath
  • Hairdryer
  • Toilet
  • Toilet paper
  • Public bath
  • Bathrobe
  • Private bathroom

Pool and spa

  • Massage
  • Pool bar
  • Spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Pool towels
  • Steam room

Things to do

  • Gift shop
  • Bicycle hire
  • Snorkelling
  • Evening entertainment
  • Beauty salon
  • Pool table
  • Windsurfing
  • Night club

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Grill
  • Balcony
  • Outdoor furniture
  • Garden

Dining

  • Minibar
  • Restaurant
  • Bar/Lounge
  • Coffee machine

General

  • Beachfront
  • Sofa
  • Telephone
  • Storage available

Health and safety

  • Daily housekeeping
  • First-aid kit
  • 24-hour security
  • Safe

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids' club
  • Playground

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Fitness

  • Gym
  • Fitness centre
  • Tennis

Parking and transportation

  • Free parking
  • Private parking

Accessibility and suitability

  • Non-smoking rooms available
  • Lift

Reviews of Riu Palace Mexico

8.4
Very good
117 verified ratings
Wonderful
64
Very good
25
Good
10
Okay
4
Fair
3
Mediocre
5
Poor
6

Summary of reviews

Guests say
Guests generally appreciated the hotel's location and the quality of service provided by the staff. Many enjoyed the variety of food options and the beautiful beach, although there were complaints about food quality and cleanliness. Some rooms were noted to be outdated, but overall, the atmosphere was pleasant. However, issues with room arrangements and amenities were also highlighted, indicating a need for improvement in certain areas.
AI-generated from customer reviews
Service9 out of 10
Location9 out of 10
Room Size8.5 out of 10
Atmosphere5 out of 10
Cleanliness3 out of 10
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All reviews

4.0
Mediocre
Pedro, May 2024
The RIU Palace, needs a complete revamp, change decorations, bedding, pillows, and even some of their food was not good.

Location

Avda. Xaman-Ha, Manzana 3, Lote 4, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Underwater Technical World70 m
  • Playacar Golf Club0.7 km
  • The Reef Marina0.9 km
  • Aviario Xaman Ha1.7 km
  • Terminal Marítima de Playa del Carmen2.3 km
  • Albertos SCUBA2.6 km
  • Parque 28 de julio2.9 km
  • La Fe3.7 km
  • Beyond Diving3.8 km
  • Mexico Blue Dream3.8 km
  • Mamita's Beach Club3.8 km
  • Xcaret Park4.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 008-007-003931/2025

Essential information about Riu Palace Mexico

Low season

High season

Average price (weekend night)

July
July
$508
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Riu Palace Mexico

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Riu Palace Mexico

  • Where is Riu Palace Mexico located?

    Riu Palace Mexico is located at Avda. Xaman-Ha, Manzana 3, Lote 4 in Playacar, 2.6 km from the centre of Playa del Carmen. Underwater Technical World is the closest landmark to Riu Palace Mexico.

  • When is check-in time and check-out time at Riu Palace Mexico?

    Check-in time is 15:00 and check-out time is 12:00 at Riu Palace Mexico.

  • Does Riu Palace Mexico offer free Wi-Fi?

    Yes, Riu Palace Mexico offers free Wi-Fi.

  • Does Riu Palace Mexico offer free parking?

    Yes, Riu Palace Mexico offers free parking.

  • How far is Riu Palace Mexico from the airport?

    Riu Palace Mexico is 19.5 km from Cozumel. Riu Palace Mexico is 52.7 km from Cancun.

  • Does Riu Palace Mexico have a pool?

    Yes, Riu Palace Mexico has a pool on-site.

  • How does KAYAK find such great Riu Palace Mexico hotel deals?

    KAYAK scours the web for all room deals available at Riu Palace Mexico in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Riu Palace Mexico and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Riu Palace Mexico.

Nearby hotels and places to stay

Closest

See more nearby stays
5-star hotel
26% cheaperHotel Riu Tequila8.6 Excellent (110 reviews)0.12 kmSnorkelling, Outdoor pool, Fitness centre$328+
5-star hotel
13% cheaper
Riu Playacar
8.7 Excellent (588 reviews)0.2 kmSnorkelling, Outdoor pool, beachfront$383+
3-star hotel
19% cheaperRiu Yucatan8.1 Excellent (76 reviews)0.22 kmPrivate beach, snorkelling, Outdoor pool$358+
4-star hotel
14% cheaperViva Wyndham Maya7.7 Good (1,940 reviews)0.24 kmSnorkelling, Outdoor pool, beachfront$382+

Cheapest

See cheapest stays in Playa del Carmen
5-star hotel
26% cheaperHotel Riu Tequila8.6 Excellent (110 reviews)0.12 kmSnorkelling, Outdoor pool, Fitness centre$328+
3-star hotel
19% cheaperRiu Yucatan8.1 Excellent (76 reviews)0.22 kmPrivate beach, snorkelling, Outdoor pool$358+
4-star hotel
14% cheaperViva Wyndham Maya7.7 Good (1,940 reviews)0.24 kmSnorkelling, Outdoor pool, beachfront$382+
5-star hotel
13% cheaper
Riu Playacar
8.7 Excellent (588 reviews)0.2 kmSnorkelling, Outdoor pool, beachfront$383+

Most recommended

See most recommended stays in Playa del Carmen
5-star hotel
Riu Palace Riviera Maya9 Excellent (328 reviews)0.77 kmSnorkelling, Outdoor pool, beachfront$524+
5-star hotel
13% cheaper
Riu Playacar
8.7 Excellent (588 reviews)0.2 kmSnorkelling, Outdoor pool, beachfront$383+
5-star hotel
Iberostar Waves Tucán8.7 Excellent (459 reviews)0.36 kmPrivate beach, snorkelling, Outdoor pool$482+
5-star hotel
26% cheaperHotel Riu Tequila8.6 Excellent (110 reviews)0.12 kmSnorkelling, Outdoor pool, Fitness centre$328+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.1
2.6 km
Cozumel
19.5 km

Everything you need to know for your stay in Playa del Carmen