Guest reviews
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All reviews
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Couples
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Solo
Overall rating
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9.7 "Wonderful beach."
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9.2 "World class service."9.9 "99% found the
staff to be very friendly ." 9.0 "90% said thereception staff was great ." 10.0 "Management was excellent , said 100%." -
9.0 "Terrific location."10.0 "
City centre within easy reach , said 100%." 10.0 "100%appreciated the closeness to the beach ." 7.9 "79%liked the proximity to sightseeing ." -
8.5 "Breakfast is good."
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7.0 "Good pool."
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6.2 "Internet is average."6.4 "64% thought the
wifi quality was ok ." -
6.1 "Rooms are ok."5.3 "Only 53% said
rooms were big enough ." 5.0 "Only 50% thought thefurniture was functional ." 6.7 "Cleanliness of the bathroom was average , said 67%." 5.0 "50% thought theminibar was ok ." -
5.4 "Average comfort."5.3 "Only 53% said
rooms were big enough ." -
4.1 "Vibe wasn't good."2.1 "79%
criticized the unstylish hotel ."
Overall rating
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9.8 "Wonderful beach."
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9.3 "World class service."9.9 "99% found the
staff to be very friendly ." 8.8 "88% thought theservice was very professional ." 8.9 "89% said thereception staff was great ." -
9.3 "Terrific location."10.0 "
City centre within easy reach , said 100%." 10.0 "100%appreciated the closeness to the beach ." 8.3 "83%liked the proximity to sightseeing ." -
8.7 "Breakfast is good."
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8.5 "Good value."
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6.8 "Pool is mediocre."
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6.2 "Internet is average."6.3 "63% thought the
wifi quality was ok ." -
6.0 "Rooms are ok."5.4 "Only 54% said
rooms were big enough ." 5.3 "Only 53% thought thefurniture was functional ." 6.1 "Cleanliness of the bathroom was average , said 61%." -
5.5 "Average comfort."5.4 "Only 54% said
rooms were big enough ." -
3.8 "Vibe wasn't good."1.8 "82%
criticized the unstylish hotel ."
Overall rating
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9.6 "Wonderful beach."
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9.2 "World class service."9.8 "98% found the
staff to be very friendly ." -
9.1 "Terrific location."
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8.1 "Breakfast is good."
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7.6 "Good cleanliness."8.1 "81% thought
it was clean ." -
5.3 "Rooms are ok."
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5.0 "Average comfort."
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3.8 "Vibe wasn't good."1.8 "82%
criticized the unstylish hotel ."
Overall rating
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9.1 "World class service."9.7 "97% found the
staff to be very friendly ." -
9.1 "Terrific location."
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8.7 "Breakfast is good."
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6.3 "Rooms are ok."5.4 "Only 54% said
rooms were big enough ." -
6.0 "Internet is average."6.4 "64% thought the
wifi quality was ok ." -
5.5 "Average comfort."5.4 "Only 54% said
rooms were big enough ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.7review from
The hotel is in an excellent location, within easy walking distance of the old town with its shops and tavernas. The breakfast on offer is of very poor quality and the total absence of any staff to clear away dishes means that the breakfast room becomes somewhat squalid.
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3.7review from
Very good service staff on reception, beautiful main hall and little garden All rooms and other premises need renovation, furniture is seem like relative new but not convenient. Air conditioner works strange, it is impossible to setup it do not blow directly to the bed. Room service is careless. Parking near the hotel after 3.00-4.00 p.m. is very difficult. There is no gym in the hotel. Definitely not four stars.
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6.0review from
Friendly helpful staff. Large, nice room with balcony. Good location if you like to be both near the town and also have access to beach/seafront. Very good value for money. Good to have a fridge in room. Room was cleaned only 3 times out of the 6 days - I believe the cleaners finished at 3.30pm, but when I arrived back to my room just past 3pm, the room still was not cleaned. It may have been one of the last rooms on the cleaners schedule, but is it that unusual that guesrs wish to spend some time in room in the afternoons (given the heat outside!)? Picture of hotel in publicity material a bit misleading - I thought it might be possible to have some kind of sea/harbour view, but the hotel is located off the sea front on a street overlooking the road and other buildings on opposite side. No tea and coffee making facilities - not even access to a kettle.
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6.0review from
Location was excellent. Really close to the old town and the beach. The staff were helpful and communication before and during our stay was very good. Breakfast could have been more varied. There was limited staff during breakfast time which meant that often tables were not cleared out quickly enough and the food was not replenished in time. But when asked they responded straightaway. Also, there were only steps at the entrance of the hotel which meant that we had to lift our suitcases ourselves, but again, when asked for help the concierge was happy to help.
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6.0review from
Achillion Palace was an ideal hotel for our holiday, close to the beach, right in the middle between the old and new areas. The old town was a 2 minute walk, loads of shops, tavernas etc. Hotel was perfectly comfartable, clean and the staff friendly. We had a great stay in Rethymnon.
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8.0review from
Great room at a great price. they need to extend their WI-FI to the rooms. now they have it only on the lobby.
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6.4review from
good price, good location, couldn't have more expectations
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6.0review from
Loved the swimming pool on the roof! Did not like having a smoking room. That is the only problem I had with the hotel.
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3.6review from
Location - close enough to the city, the room was clean and spacious except the bath that can fit to babies or extra thin persons No pool in april, no view from my room. I would rate it as 3 stars. I stayed at the hotel only one night, so it was OK
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5.2review from
Location Nasty carpet
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5.7review from
The hotel is in an excellent location, within easy walking distance of the old town with its shops and tavernas. The breakfast on offer is of very poor quality and the total absence of any staff to clear away dishes means that the breakfast room becomes somewhat squalid.
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3.7review from
Very good service staff on reception, beautiful main hall and little garden All rooms and other premises need renovation, furniture is seem like relative new but not convenient. Air conditioner works strange, it is impossible to setup it do not blow directly to the bed. Room service is careless. Parking near the hotel after 3.00-4.00 p.m. is very difficult. There is no gym in the hotel. Definitely not four stars.
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6.0review from
Friendly helpful staff. Large, nice room with balcony. Good location if you like to be both near the town and also have access to beach/seafront. Very good value for money. Good to have a fridge in room. Room was cleaned only 3 times out of the 6 days - I believe the cleaners finished at 3.30pm, but when I arrived back to my room just past 3pm, the room still was not cleaned. It may have been one of the last rooms on the cleaners schedule, but is it that unusual that guesrs wish to spend some time in room in the afternoons (given the heat outside!)? Picture of hotel in publicity material a bit misleading - I thought it might be possible to have some kind of sea/harbour view, but the hotel is located off the sea front on a street overlooking the road and other buildings on opposite side. No tea and coffee making facilities - not even access to a kettle.
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6.0review from
Location was excellent. Really close to the old town and the beach. The staff were helpful and communication before and during our stay was very good. Breakfast could have been more varied. There was limited staff during breakfast time which meant that often tables were not cleared out quickly enough and the food was not replenished in time. But when asked they responded straightaway. Also, there were only steps at the entrance of the hotel which meant that we had to lift our suitcases ourselves, but again, when asked for help the concierge was happy to help.
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6.0review from
Achillion Palace was an ideal hotel for our holiday, close to the beach, right in the middle between the old and new areas. The old town was a 2 minute walk, loads of shops, tavernas etc. Hotel was perfectly comfartable, clean and the staff friendly. We had a great stay in Rethymnon.
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6.4review from
good price, good location, couldn't have more expectations
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6.0review from
Loved the swimming pool on the roof! Did not like having a smoking room. That is the only problem I had with the hotel.
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3.6review from
Location - close enough to the city, the room was clean and spacious except the bath that can fit to babies or extra thin persons No pool in april, no view from my room. I would rate it as 3 stars. I stayed at the hotel only one night, so it was OK
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5.2review from
Location Nasty carpet
