Overview

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Windsor Excelsior Hotel
Best Room Service

Avenida Atlântica, 1800, Rio de Janeiro 22021-001, Brazil
+55 212 195 5800

$201+

Overall guest ratings

8.7/10 Excellent
based on 1,954 reviews

Review highlights

  • 9.6
  • 9.5
  • 4.1
  • 3.8

Good to know

  • Professional service
  • Great view
  • Beach nearby

Nearby

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    About

    Location. Located across the boulevard from the internationally famous Copacabana Beach, the Windsor Excelsior Hotel is conventionally located near Ipanema Beach. This hotel lies within 4 miles (6.4 kilometers) of Rio de Janeiro Botanical Garden, an ecological sanctuary where can still be found some remnants of the Atlantic Forest.

    Hotel Features. The hotel's Excelsior restaurant is noted for its opulent buffets and complimentary guest breakfast buffet. International fare with Brazilian flourishes accent the restaurant's views of Avenida Atlantica, while the Rooftop Bar serves poolside snacks and drinks until early evening. A softly lit lobby leads to the hotel's staffed business center where 6 workstations await business needs, along with a printer, copier, and fax machine. The hotel houses a barraca (beach shack) that contains complimentary towels, umbrellas and lounge chairs for use on Copacabana Beach. The fitness center has cardiovascular machines, free weights, and a sauna. Complimentary shuttle service is provided to and from both airports (during limited hours). Complimentary self parking is available on-site.

    Guestrooms. The 12-story Windsor Excelsior Hotel has 233 guestrooms. All offer plasma televisions with premium cable channels, free WiFi, minibars, desks, laptop-compatible safes and voltage converters. Private bathrooms feature telephones and lighted magnifying mirrors.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Gift shop
    • Spa
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Beachfront
    • Terrace/Patio
    • Laundry facilities
    • Free airport shuttle
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 1,954 reviews
    • 9.6 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      8.7 "87% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      8.9 "Great parking, according to 89%."
      10.0 "Near to public transport, according to 100%."
      9.0 "90% thought parking was inexpensive."
    • 9.5 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      7.4 "74% said the reception staff was great."
      8.4 "Lovely pool/beach service, according to 84%."
      9.2 "92% were happy with the room service."
    • 6.5 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      5.3 "Only 53% thought the furniture was functional."
      5.3 "53% thought the minibar was ok."
    • 4.1 "Bar is not good."
    • 3.8 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 3.7 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
    • 2.1 "Disappointing wellness & sports facilities."
      1.5 "85% didn't like the fitness area."
      3.3 "67% were unhappy with the sauna."
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    Overall rating

    8.7 Excellent
    based on 1,035 reviews
    • 9.6 "Excellent breakfast."
    • 9.4 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      8.4 "84% liked the proximity to sightseeing."
      8.6 "Great parking, according to 86%."
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      7.6 "76% said the reception staff was great."
      8.4 "Lovely pool/beach service, according to 84%."
    • 7.0 "High value."
    • 6.3 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
      6.8 "Beds were acceptable for 68%."
      5.6 "56% thought the minibar was ok."
    • 3.9 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 3.3 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
    • 3.2 "Bar is disappointing."
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    Overall rating

    8.7 Excellent
    based on 644 reviews
    • 9.9 "Wonderful beach."
    • 9.5 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 9.4 "Excellent breakfast."
    • 8.7 "Food is delicious."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      7.1 "71% said the reception staff was great."
      8.1 "Lovely pool/beach service, according to 81%."
    • 6.7 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
      5.7 "Only 57% said rooms were clean enough."
    • 5.2 "Pool is mediocre."
    • 3.9 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 3.5 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
    • 1.8 "Disappointing wellness & sports facilities."
    View all review categories

    Overall rating

    7.9 Good
    based on 39 reviews
    • 9.7 "Terrific location."
    • 8.6 "Great service."
    • 6.2 "Rooms are ok."

    Overall rating

    8.1 Excellent
    based on 234 reviews
    • 9.6 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 9.2 "Excellent breakfast."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      7.3 "73% said the reception staff was great."
    • 6.7 "Average value."
    • 6.5 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
      6.5 "Only 65% said rooms were big enough."
    • 5.2 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
    • 4.1 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    View all review categories
    Good to know
    "Professional service"
    "Great view"
    "Beach nearby"
    data provided by TrustYou

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