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Cons: Staff only do the minimum they don’t go out of their way to make your experience special, unfortunately if you don’t ask you don’t get

Cons: 4 hr delay

Pros: seat comfort

Cons: breakfast, coffee

Pros: Food

Cons: Entertainment screen is too small, and touch panel reaction is so late.

Pros: Quick flight. Friendly cabin crew.

Cons: Nothing.

Pros: Flight attendants

Cons: Free water please!

Cons: Food service was awful. They ran out of options and only had one choice by time got toward middle /back of the plane. This happened both ways. So if your seated toward the rear bring your own food and snacks if needed.

Pros: Great Friendly Cabin Crew

Cons: Entertainment System Poor choice of films - Bad Sound System

Cons: Way cramped

Pros: Crew was super kind and friendly. Food and beverages were good as well.

Cons: Seat space in main cabin was a little cramped. The seats themselves were a little hard.

Pros: Lovely cabin crew.

Cons: So little leg room in economy! When the very large man in front of me put his seat back, It nearly hit me in the face!

Pros: Not confortable at all! I was in the middle seat in the center of the plane and hD to get up every time people had to use the restroom. I could not sleep at all in the 14 hour flight - not to mention after a 6 hour delay - with poor communication on what the delays were all about. 4 different times the flight was delayed with no explanation. I liked nothing about this overpriced, under served flight.

Cons: 6 hours delayed in Sydney and nobody was telling us what was going on. I got sick while waiting, and was in a lot of pain all the way home. Also i had to pay $304 change fee to change my flight to Sydney to SFO from the original Melbourne to LAX To SFO thinking since I was coming home from Sydney I could change to a direct flight to SFO and get home early, but it took about 6 hours later because of the delay and I lost $304 in change fees even though I booked the fight via reward mileage and gave up 80,000 miles for this flight, and on top of that, when I changed the Sydney to SFO flight the system would not let me change my seat and I was booked in the middle of the plane in the middle in a 4 person row with 3 seats on the right and 3 on the left. I always fly in the window seat to help me sleep easier and not have to get up every time someone had to use the restroom. This was a 14 hour flight and I got no sleep at all and the 6 hour delay killed me. This was an awful experience and I don’t believe the $304 charge was worth it considering I paid 80,000 miles + taxes. I am complaining to executive management all the way to the top about this terrible expensive poor experience.

Pros: Yes

Cons: Vegetarian Food to be Improved.

Pros: Crew was super kind and friendly. Food and beverages were good as well.

Cons: Seat space in main cabin was a little cramped. The seats themselves were a little hard.

Pros: On time. Very efficient staff. More of this please!

Cons: Not a lot!

Cons: Dinner choices could be better. Slow boarding process.

Pros: Kind crew. Comfortable space for economy.

Cons: The food was not even edible. The entertainment was minimal.

Pros: A lot of food was served - much more than any flight in the USA

Cons: nothing

Pros: Crew were excellent

Cons: The entertainment screen was hard to interact with.

Cons: Staff only do the minimum they don’t go out of their way to make your experience special, unfortunately if you don’t ask you don’t get