The food on this flight was just terrible. I have a wheat allergy so when booking I ask for gluten free options. The food given was inedible. The bread rolls were rock hard. Once board I was given one and the only thing I could do was eat the chicken slice and piece of tomato on it. Also given was 4 small cubes of fruit, 2 watermelon and 2 pineapple and a bottle of water. My husband had a regular meal and found his very average. Then the evening meal was also disappointing! Some dried out fish with spinach and 3 sticks of dry white sweet potato. No sauce …. 😳 again, the same fruit and water. The passengers had to wait a long time for the dinner food to be served. My husband just wanted to eat and go to sleep so he was a bit annoyed about that. We got off the plane and I was feeling quite hangry. Not enough food or a good eating experience. Emirates used to be a flight we looked forward to… now we are considering looking at other companies for the future.
The food on this flight was just terrible. I have a wheat allergy so when booking I ask for gluten free options. The food given was inedible. The bread rolls were rock hard. Once board I was given one and the only thing I could do was eat the chicken slice and piece of tomato on it. Also given was 4 small cubes of fruit, 2 watermelon and 2 pineapple and a bottle of water. My husband had a regular meal and found his very average. Then the evening meal was also disappointing! Some dried out fish with spinach and 3 sticks of dry white sweet potato. No sauce …. 😳 again, the same fruit and water. The passengers had to wait a long time for the dinner food to be served. My husband just wanted to eat and go to sleep so he was a bit annoyed about that. We got off the plane and I was feeling quite hangry. Not enough food or a good eating experience. Emirates used to be a flight we looked forward to… now we are considering looking at other companies for the future.
The customer service was very poor. I didn’t get any accommodations for my cancelled flight. I was without any sleep for 36 hours.
Nice selection of movies and TV shows. Plane was generally nice, not the newest but nice nonetheless. However, Emirates should have cancelled the flight, as hardly any flights flew out of Dubai at the time. Flight delays and cancellation was poorly communicated and passengers were left guessing and to their own devices on what to do. Connection desks were staffed too thinly, there was one desk with more than a hundred clients and just one poor lady. When I had my flights rebooked, I was told meal vouchers can be scanned using my boarding pass, nope. Was told to comeback for my hotel voucher, none. Had to book my hotel voucher the usual way through Dubai Connect despite having been told twice to comeback to the counters twice.
Not that good The crew in the plane were rim professional & almost lost in their work distribution
Flight from Dubai to Zagreb very bad cabin crew. Bad food
Service needs to improve. Air hostess do not register flyers request and we need to keep on repeating our request to them on multiple occasions
Absolutely terrible delays for 3 hours changed seats after we paid an upgrade on both legs. It appears it’s up to us to request a refund after they down graded our seat. Never again !!
Seat and leg space is much better than the Qatar airline. The crew I would like to say is not meeting the requirements of emirates airlines cause it almost 20 years I am flying with emirates this time I really feel that crew is not behaving well someone asked for water waited more than 30 minutes and there are more incidents in this flight.
Newly reconfigured 380 I assume. Has a new ife with usb c ports and Bluetooth connections
Me and 2 other rows were forgotten during food service. We waited over an hour before they finally served our food. Then only had what was left. They did apologize. Also, they locked the bathroom due to turbulence and my 4 year old had to pee himself because they wouldn’t unlock it for him.
Initial flight was cancelled so moved to an alternative flight. As a result, stuck in a middle seat. Flight then place in holding pattern prior to landing resulting in a very late trip home.
There was nothing I didn’t like, prices a little lower would help
BA Airbus A380 BC upstairs had 2 3 2 layout. The seat was comfy but access for those in middle or window seats had to climb over others fest to get to ailse when seats in bed mode. The layout was not nearly as private as other layouts. The staff was amazing as well as the food. Most airline food is average but this was restaurant quality.
Following a marathon flight riddled by delays and changes from Santiago, Chile, my flight to Melbourne from Sydney was on schedule but I was transferred to the next flight. The reason by ticketing and the floor manager was I missed the entry to flight by one minute! That's right, the emphasised that if I was 1 minute earlier I would be on the flight. I asked what was the point them emphasising 1minute overdue and how that helped me or the situation. They didn't care at all. Replying that if it was one minute earlier they would've done something and smirking delivering the information. Australian's do call Australia home, Qantas calls Australian's suckers.
1) crackly headphone jack 2) one of the emergency seats recline. Usually second row does. But in this case neither did 3) food was scrambled eggs or fruit. 4) fruit should not be the option to eggs 5)miserable unpleasant crew not a smile. Thought that was a virgin thing
Qantas are unable to service and unfit for purpose, they cannot transport Australians on time to overseas destinations. On top of the inflated ticketing, the Sydney flight to Santiago was impacted because the plane was delayed arriving and then further bungling by Qantas admitting the ground new ground crew in charge of cleaning were not trained. The impact on passengers with connecting flights was tremendous and long ques of frustrated passengers waiting for rescheduling. **Qantas has become the Australian Spirit of disappointment**
The staff we fantastic and seemed to work very well with each other
Business lounge in Melbourne mediocre. Look at Emirates or Qatar, Qantas! Great friendly crew. Food was good but Emirates is a level above. Business seat good. But can’t compare to Qatar. Main reason for booking Qantas is loyalty and terrific connection via Perth to LHR.
I was pleasantly surprised with my flight to LA with Qantas. Although seats were not the roomies, service was excellent.
The service and smooth landing. Food was delicious and the staff was friendly. We arrived earlier than scheduled.
the flight from Boston to Curitiba was on time actually 30 minutes earlier. latam was not able to unload the luggage for custom checkup in Sao Paulo ii took two and half hours . i missed the flight to Curitiba spend the night in hotel and then flying in the morning to Curitiba
The flight was overbooked and the solution gave was unrespctful. I arrived 4 hour in advance in the airport and only after 2hous was possible suggest a different ticket with another company LATAM, I have accepted, but when I was checking in at LATAM the tickets was issued without luggage, what it is absurd since I have bought my tickets including it since the beginning. Due to the timing for the next flight was not possible return to Avianca to claim due to the distance between Both companies Avianca and Latam since were located in different terminals. I have insiste to the crew of Latam to call Avianca to solve it, but they could help they were alleging that only paying a thousand pesos Mexicans ($1,000 MXN) to dispatch my luggage would be accepted and I have no money at all. So I had to beg for others passagens, it was an humiliating to exchange luggage with who was platinum in order to return back the luggage in the connection airport in Brazil (GRU). I have no clue that a judicial process would be taken from my side due the lots of stress in sequence by the non professional treatment with a passenger that was just following everything said by Avianca.. Long hours of waiting until next flight and only arrive at final destine in 6hs later..
It was good! Appreciated that it was very on schedule so it made the connecting flight less stressful
Nice flight, nice crew but no cookie or napkin with my seltzer.
one hour to board connecting flight from frankfurt trying to beat the far Z gate and with immigration of USA ppus waited for delayed boarding in gare for an hour and fly half gour late worst transit im frankfurt this airlines are for profit passengers are victim of dysfunctional airline frankfurt so crowded restroom are too small
All planes flying to Mexico City are very old. Seats don’t even have power outlets.
Flight cancelled due to fog. No other flights available for 36 hours. Directed by United to book passage on another carrier, and submit receipts for reimbursement. Did that. United now states they will not reimburse. Currently out 2 grand.
For a 17 hour flight, they kept us well feed. The music selection could be better curated. The entertainment selection was about what is expected. The crew was fantastic.
Boarding took a long time for a couple of flights. We arrived at our final destination an hour late. Others missed their connecting flight. We had no time to eat between flights. My checked in bag was delayed because it was in another flight. At least they gave us a voucher because of that. The staff was very kind.
The original seat on the flight Toronto Newark had the floor flooded with coffee spilled, so they changed our seat to premium economy. For the flight from Newark to San Salvador we were i the last row, no reclinable seats and beside the toilet. I asked for headsets to the waitress and she gave it to.me test of all the passengers, while she was staying right behind me..
The flight attendant handled a situation in which an angry passenger was demanding to use his own supplemental oxygen equipment firmly but graciously.
I'm a person with a visual disability and I felt safe traveling on United Airlines. The flight attendants were very attentive and checked in on me to make sure that i was accommodated well. I had a connecting flight in Chicago and I liked the ease of boarding on and off the plane. There was no issues at all. I'm very pleased with my flight experience.
Just get Economy Plus for international flights, so worth it the extra room, bigger seats…
The Flight attendant had an attitude and didn't allow anyone any time to prepare for landing despite being absent throughout the entire trip
6 plus hour delay with no explanation. No wheelchairs to transport us on arrival. Very disappointed.
Plane was good but was delayed. probably not AA fault but caused a 1 hour delay. Seating was cramped.
Turbulence was bad and flight attendants gossiped about going to the bar and dating. Could have better awareness.
Baggage claim took too long and priority bags were not delivered first.
American Airlines canceled the flight twice and was unable to facilitate a change of city for us after our travel plans became affected. We lost alot of money due to this and it seems like the airline was trying their best not to facilitate this. Mind you, I am a very loyal member.
Seats are so small now that if you are in a middle seat, you will likely have your neighbors arm, leg or shoulder in your space. Even in an Economy Plus seat, the width of the seat is only for average people. I’m small and shared my full fare seat with the large man next to me
We experienced an involuntary change of schedule. Had 1st class tickets from Fresno to Bonaire, put us in coach from Miami to Bonaire a few days later - terrible flight, try to get a refreshment , water or a meal and air. We will never be subject to that again. I'd rather fly another airline that honors 1st class. Adding insult to injury AA reimbursed my wife's ticket $106.66 for the change in seating, me nothing. Haven't heard back from Customer Service, don't expect to - it's only online, can't speak with a live person. So the difference between 1st class and coach for that portion of the flight is only $106.66? Really? I've flown Delta and United on the same route, will go back to one of them again.
2.5h delay due to unruly passenger in first class. Had to be removed from the flight. No food unless pre ordered. Didn't know we would need it because of delay.