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Cons: Delay by an hour

Cons: Unorganized

Pros: We were able to get to our destination safely without incident. Plenty of space for overhead baggage.

Cons: The boarding process was confusing, no announcements in English, so we didn’t understand what was happening. Land crew was great, but the flight crew passed over us for drinks, never came to pickup any trash. Seats were terrible, very uncomfortable for a 3.5 hour flight. Flight delayed 30 min. too.

Pros: There was a blonde flight attendant who was extremely attractive which distracted from how hot the plane was during boarding and prior to take off since the air was not on.

Cons: Turn the air on before you start boarding the flight.

Pros: Absolutely nothing Flight was overbooked

Cons: You can not overbook!!!!!!!

Pros: The flight was very comfortable

Cons: The flight should be not delay.. I paid money for been late...45 dollars they don’t appreciate loyalty

Pros: Crew

Cons: Everithing else

Pros: Not much

Cons: Check in process was a nightmare. Staff was rude and unhelpful. Flight was delayed and staff mis-informed.

Cons: The flight was delayed and caused all sorts of problems and headaches. Had to book a new final destination and didn't even make it to my original final destination.

Cons: Cadeira dura

Pros: Nothing

Cons: Not to overbook the flight

Nothing special

Pros: I'm not sure since I slept through most of the 90 minute flight, which is a good sign, I guess. It was an older plane with no entertainment system, but I hate those things, so fine by me. I missed the food this time around, but it was a crappy cold sandwich when I took the same flight a few weeks earlier, but it's a 90 minute flight, so what do you expect?

Cons: The boarding process was pointless While this is a quirk of the airport, the airline should change their procedure for this scenario. LATAM splits passengers into different groups: first class, special needs, priority because you paid, everybody else. That's fine at most airports. At Santiago's airport, however, passengers ride a bus from the gate to the plane, mixing up all the groups on the bus, so what's the point? Worse, special needs passengers were the first to get on the bus, but end up last to get off screwing over the elderly and those with small children. What a system!

Pros: Crew was friendly. First class seats fully reclined.

Cons: I have flown LATAM several times recently, and ALL the planes are old. They are showing their age. For the prices LATAM charges, they should modernize their dated planes. Also, the food leaves much to be desired

Cons: I couldn’t fly because at check in they asked me to pay for my 2 luggages and I couldn’t afford it so they let me out of my flight and now they don’t want to return my money. Worse airline I’ve ever seen. I’ve been flying international for 20 years and never saw a flight you have to pay for Luggage

Cons: The American Airlines flight was delayed by 1hr. When landing in SFO we waited on the strip for 20mins to get to our gate.

Pros: Food was good and healthy.

Cons: Online entertainment didn't work. Crew was rude and unhelpful.

Pros: Not much I can think of

Cons: Undisclosed charges for bags and a check on that lasted over 30 minutes and my entire family ogn6 people were scattered throughout plane with absolutely no effort to put young kids next to parents

Pros: My fellow passengers.

Cons: Entertainment — too limited, not enough choices, interface/system is outdated. Terrible service — no food service for entire first part of flight. Cancelled meal because of turbulence.

Pros: Nothing

Cons: Be on time and if not, communicate and offer remedies. There was NONE.