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Cons: "Qatar’s food is great! Feels like five star dining. Attendants are helpful and friendly."

Cons: "Again very impressed with Qatar Airways service on the board"

Cons: "Headphones- only one channel."

Pros: "The crew was friendly."
Cons: "The food was horrible."

Cons: "Entertainment on the Boeing 777 suffered from access problems"

Pros: "On time. No problems"

Pros: "The crew was very friendly and helpful throughout the flight"
Cons: "The boarding process in Chicago wasn’t great. Zones were not used"

Pros: "Good service and a modern airplane"
Cons: "The check in at JFK, too chaotic"

Pros: "Friendly service with smile."
Cons: "Weight restrictions for carry on. I had a computer backpack along with a carry on bag which I have always taken with me on other airlines but it was not so here without paying extra charge for it."

Pros: "Crew is so helping and attentive , not like american or european carriers . Inflight dining options in economy was like premium economy"
Cons: "Plane a330-300 was little older and outdated in terms of entertainment system , but since this is short journey hence i dont mind"

Cons: "food options exhausted pls tell ground catering to provide more food"

Pros: "Everything was good - food, entertainment, on time."

Pros: "I had never heard of Qatar Airways before I booked a 24hr flight to and from Sydney, Australia. I only did this on the suggestion from a friend that stated Qatar Airways was "alright". So for the price I thought what the heck! I was extremely pleased with the service from the cabin crew. They are always polite, professional, and well trained compared to my previous favorites Delta and Lufthansa. The seats were comfortable (as comfortable as Economy and 24hours of flying can be), the entertainment and aircraft were state of the art, and the food was outstanding for airline food. If I get the chance in the future I will definitely choose Qatar Airways for long trips."
Cons: "Other rude or snotty passengers taking up the crews time and attention for no reason. But as I stated in the "positive" side of this review, the crew handled these impolite individuals with a smile and polite attitude. Kudos to Qatar Airways."

Pros: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Cons: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."

Pros: "quick eficient"
Cons: "long flight"

Pros: "Everything."
Cons: "None."

Pros: "The flight attendants were very friendly. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!"

Pros: "Boarding was quick and I liked that they didn’t make many announcements which can often keep passengers awake when they’re trying to sleep. Lights were kept off for the duration of the 14 hour flight which was good."
Cons: "I felt that the service was slow and the food was poor. Water was not offered during the flight as is the norm with other airlines. Toilets should be cleaned more regularly. Advertising at the beginning of the inflight entertainment became very repetitive when watching short tv shows."

Cons: "Flight was delayed for 4 hrs"

Pros: "The friendly hosting of the crew and the clean and tidy of everything the food was delicious hot and cean"
Cons: "The alcoholic drinks on the craft had to be banned for sack of God"

Pros: "Although we flew economy, we received excellent service from an attendant from the Philippines."
Cons: "We have no complaints."

Pros: "Dallas to Doha wheel chair service and boarding was good."
Cons: "My parents did not get wheel chair in Delhi after that long,tiring journey..this is the service airline provide,it's so disgusting..they didn't even get the porter..they had to carry the heavy luggage when they have problem in walking..I am so disappointed.what is the use of this survey."

Cons: "Seats are way uncomfortable and small"

Pros: "This review is for return travel from ATL to MAA (Chennai, India) and back. Route: ATL-DOH: about 14.5 hrs; DOH-MAA: about 4.5 hrs; Likes: 1. Baggage check-in process was simple and easy. 2. Meal preferences was good - I'm a vegetarian and on the onward journey forgot to specify the meal preference but the crew had enough inventory to meat the requirements. 3. Every seat was provided with a small plastic pouch/packet/goodie bag that consisted of a eye mask (very thoughtful), pair of sock, toothpaste+brush (very thoughtful), hand cream. This was very useful and effective. 4. Entertainment - options were good and current."
Cons: "Dislikes: 1. Online check-in wasnt easy; towards the end of the process, there is an option to email the boarding pass but this never worked. Not sure if this is something to do with the browser (tried with Firefox, Opera) 2. It would have been good, as part of the online check-in, if the users reminded to specify the meal preferences, etc. I forgot to specify the meal preferences but thankfully the crew had enough of what I wanted. 3. Take a relook at the packaging of the toothpaste tube in the goodie bag. It was sealed in such a way that it was difficult to open it w/o a sharp object. This should have been easier. 4. Seats were the worst part - poor legroom. Worst, the seat cushion is the worst. I think it was just a fabric over a metal seat with minimalist of cushion. ATL to DOH leg was the worst (and the longest leg of the trip). Unless you have open seats next to you it would be a back breaking and painful trip. Seat comfort wise, I would rate Qatar as the worst. Luckily on the return leg (DOH-ATL) next two seats to mine was empty, so was able to stretch and sleep well. DOH-MAA or MAA-DOH seating was little better (think its a older plane; newer planes have worst seats) 5. The website was damn slow while accessing from overseas. Even in the US, at times the website hangs-up, freezes or spins often. 6. Food was ok -dinner and lunch but minimalistic; I didnt see any specific breakfast menu or any coffee served separately (was part of beverage option during lunch or dinner) 7. There was no alert, communication, notification, reminder of upcoming trip via email or text, etc. Many airlines does this very often but Qatar was totally silent on it (they did have my email during checkin). Not sure why."

Cons: "the wifi was average at best. I get that we there are limitations...but if the service is going to be this poor, make it free & unlimited."

Pros: "All the stewards were so friendly and helpful. The facilities were very well serviced and so you forget that the plane was 100% full, despite long queues to the toilets. I would fly again with Qatar Air for sure."

Cons: "Security. They sealed my iPad for special screening but didn't mention they needed kindle as well so I had to repeat security screening in Doha twice."

Pros: "Great on board bar"

Cons: "Front row with a toddler meant that we couldn't lift the armrests up and get her to lay down. She had to lie on the floor, but when we hit some turbulence, we had to wake her and sit her back up with us. The second part of the leg was much better as we were on a normal row seat"

Pros: "Everything is good"
Cons: "Everything fine"

Cons: "Poor communication about transfers. I also had to throw away 20 pounds of things or get charge $800"

Cons: "- Airline changed flight and offered little forewarning for what was a material change (from 1 hour transit time to 9 hours) - Boarding process was inordinately slow with little attempt to move this along quickly - Service was halting at best"

Pros: "Excellent service. Good seats. I like the 3x3x3 configuration which make the middle seat bearable."

Pros: "Good service, plenty of entertainment options, modern aircraft."

Pros: "Crew were nice as always and the toilets were clean."
Cons: "Movie selection wasn't that great and food was disappointing. My meal was cold and unappetizing. Vegetarian food can be delicious and vegetarian meals used to be good in QA. I've noticed it declining in quality over the past year. Bread is always cold and hard and vegetables are sometimes tasteless. I also never get good dessert :( luckily, the cabin crew giving out food still had some other food I could eat so I just gave back my special meal which was cold and unappetizing."

Pros: "Boarding priority, on-board service priority and children oriented service. Biggest leg room in any economy flight. Best entertainment program (Onyx One). Genuinely friendly crew."
Cons: "Nothing"

Pros: "Nice and spacious aircraft."
Cons: "Some confusion on Hindu meal and vegetarian meals."

Pros: "Food was great, good selection of entertaiment and movies, seat comfortable (even for economy class). Very friendly flight attendants. This was my first flight with Qatar and I'm now a big fan"

Pros: "New plane. Decent legroom."
Cons: "Not enough food was served for a 16.5 hour flight."

Cons: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."

Pros: "Food"
Cons: "We sat on tarmac for 3 hours with no explanation from the crew or cockpit. Because of the delay, everyone missed their connections in Doha. The crews could have jet a couple of the flights a little longer for people to make their flights. The desk was filled with people and was very chaotic. There were so many people working there but no one could give you a straight answer so it was very confusing. I had to wait at the airport for 4 hours to get it sorted and was given a food voucher for $50 for the entire stop over. I asked about a flight voucher and they laughed and said they didn't do that even though they were the ones at fault. The crew was nice and the food was good but I will never fly quatar airways unless they remedy the situation."

Pros: "Good spacing. comfy seats."
Cons: "Staff were just not aware of clients needs. walked passed without even glancing to see raised hands, etc"

Pros: "Friendly cabin crew"
Cons: "Economy class seats and the food table"

Pros: "Qatar Airlines was amazing food was great and the flight attendants catered to passenger needs."

Pros: "Crew Boarding"
Cons: "Food Not so comfy"

Pros: "nothing"
Cons: "Because of poor connection, arrived for flight 15 min. before departure. Gate agent wouldn't allow us to board and wouldn't help us rebook. Offered no help."

Pros: "Food was good."
Cons: "The seat in front of me was occupied by an adult who kept bouncing and reclining seats. The crew did not respond to call lights. No Wi-Fi on such a long flight."

Cons: "Expect more then OK from Qatar."

Pros: "Boarding was easy and. Convenient."
Cons: "Seats are pretty cramped, food quality was ok didn't have a lot of variety in inflight movies."

Cons: "0"

Cons: "Have a choice of both sweet & savoury snacks onboard."

Cons: "Lost 2 of 3 bags. Still don’t have them. Some staff very helpful and empathetic. Some staff very rude and abrasive. Didn’t want to take ownership and work to correct the problem. Had a “not my problem” attitude"

Cons: "very cramped"

Pros: ":("
Cons: "Crazy long delay. Wasted a whole extra day at the airport with no help or accommodations. :("

Pros: "Normal standard for that kind of trip"

Pros: "I loved Qantas's attention to detail and their exceptionally friendly staff. Best airline I've used in recent years."

Cons: "Flight was nearly an hour late leaving."

Cons: "Flight was late departing."

Pros: "Watched movies to pass the time. Trip uneventful but 2 hours late"
Cons: "The announcements by cabin crew on board were hard to understand as English not first language"

Pros: "good"

Pros: "As before great assist with wheel-chair support"

Cons: "entertainment screen on the back of the headrest was smaller than an ipad screen"

Pros: "Had problems with check in because of china eastern mishandling our baggage, the Quantas staff got everything sorted for us. Plenty of leg room on the flight and the cabin staff were fantastic, only thing that let it down was the food choice, but, as it was only a 3 hour flight this wasn;t really a problem. Would gladly fly with them again any time."

Pros: "Friendly Crew"
Cons: "The 3 Hour Delay in Sydney!!!"

Pros: "Everything"
Cons: "Nothing"

Pros: "Not much"
Cons: "Delayed no information"

Pros: "Great at all."
Cons: "Nothing."

Pros: "I watched heaps of movies and programs."

Pros: "Staff was very accommodating"

Pros: "I loved the first meal and the choices all seemed amazing. Staff were friendly during boarding. Seats were really comfortable and good movie and song choices."
Cons: "The second meal, a small noodle box was dry, overcooked, and bland even with the dressing. The crew was not very friendly during the flight (I understand maybe they had a cranky passenger before and it was a long flight but smiling isnt that hard!). Inflight service was inconsistent as one side came down to serve 15minutes after the first side. The headphones looked quite dirty so I used my own. Boarding was quite slow and then takeoff was late but it was nice that the captain explained it."

Pros: "Excellent service. Comfortable seats in economy with good leg room"
Cons: "Poor screen & audio quality on movie system."

Pros: "In flight entertainment had a good selection"
Cons: "Delayed and missed connecting flight. As a result had to pay for a new one. Placed in the last row of economy so I could sit with my partner. Lied to by the check in counter. Disappointed by qantas yet again!"

Pros: "Took off and landed safely"
Cons: "Entertainment is old compared to other airlines. Screen is low resolution."

Cons: "Na"

Pros: "Snack and Qantas Entertainment app"
Cons: "Nil"

Pros: "Everything on time."

Cons: "Average airline compared to Singapore & MZ airlines"

Pros: "Close to two hours delay leaving Australia"

Cons: "I was surprised that we were flying a different carrier than Emirates"

Pros: "The food and service were excellent!"

Pros: "On time dep and arr."
Cons: "Nothing specific."

Pros: "Nothing to be honest.."
Cons: "food was pathetic, served late, i have always found the Qantas crew to be rude. No change to that. Somethings dont change. this is one of them. I first flew w Qantas in 2005 in business class, and since then i have downgraded. But the attitude hasn't changed. It's as if we are doing service by choosing Qantas...."

Pros: "Customer service was outstanding"
Cons: "There was no Sauvignon blanc on the wine list"

Pros: "Helpful staff, good vegetarian foods"

Pros: "Aircraft"
Cons: "Compares very unfavourably to Emirates who we used on the outward leg. Food very poor and choices limited by the time we were served."

Pros: "on time"
Cons: "very rough ride"

Pros: "Flying to Qantas always enjoyable - staff always make for pleasant journey. Always happy to fly Qantas."
Cons: "One negative experience was that there was only 1hr 30mins between connecting flights. Between departing international flight - picking up luggage/toilet stop and clearing Immigration/Customs then catching bus between Qantas international domestic terminals we were racing to catch flight. As we arrived Qantas domestic terminal our names were being called over along with info the plane was awaiting our arrival. In my experience 2hrs is minimum time between connecting flights - otherwise good experience."

Pros: "Friendly service"

Pros: "Everything"
Cons: "Nothing"

Pros: "Appologises for the delay and the pilots attempt to make up time. The care taken during the turbulent period."

Pros: "I liked that they accommodated my dietary restrictions"
Cons: "I didn't like the seating. It was really cramped"

Pros: "It seemed that being in seat 33, the crew kept forgetting to come back and get our rubbish. It seemed when they collected the rubbish, they were full at seat 32 row, come back and start at seat 34"

Pros: "Getting there in one piece."
Cons: "Very small selection of movies and shows. Breakfast meal horrible. Heartburn within half hour."

Cons: "X"

Pros: "Crew were good & Gold ( Emerald) FFlyer so boarded well"
Cons: "Small seats (narrow) isle seat, being knocked on the shoulder by passing people"

Cons: "My gates changed at Sydney abruptly and some of the ones checking flights through at gate 1c were rude as the Tv screens said my flight was boarding when it wasnt."

Pros: "The special meals for my son and daughter were amazing!"

Pros: "The crew were exceptionally pleasant and accommodating. From beginning to end the journey was seamless and smooth."
Cons: "can't think of anything that needs addressing"

Pros: "Seats comfortable and seats good and staff friendly"
Cons: "Nil entertainment if you didn't have an iPad or downloaded the entertainment app which you would expect more in business class."

Pros: "Can you guys call me at 661) 573-5194"
Cons: "661)573-5194"

Pros: "the good treatment of the staff"
Cons: "the flight schedule at dawn is usually a bit tired"

Pros: "Business Class, seat 1L. Comfortable flight. Arrived well rested."

Pros: "the crew was not friendly on boarding, or during the trip. I like it when they great you and say welcome aboard."
Cons: "long long line at check in... long line at the TSA late getting to the gate. Flight left an hour late did not meet my connecting fight no help in SP no ground crew for directions. long long line at customs then long line to rebook flight had a 7 hour layover in SP before Rio."

Pros: "Business class is nice and comfortable with LATAM"
Cons: "More choices for the mains would be great"

Pros: "Nothing"
Cons: "Look for alternatives. This airline used to be good, but they grew too much and now is really bad. Overall experience was very bad. Evaluate low cost competition. Today they are much better than LATAM"

Pros: "check in and boarding (mostly because it was empty). Flight attendants. timely flight"
Cons: "premium seats should be more comfortable as advertised. On line services (extremely poorly designed and disfunctional website)"

Cons: "Many delays."

Pros: "Excellent price and value. Great service both before and after travelling with an infant"
Cons: "Food quality could be better"

Pros: "The seats are comfortable, the attention of the crew is great."
Cons: "1 hour delay with no email or other notification. Flight number changed with no notification until check in. Electronic check in system was not working twice, perhaps due to international minors, had to wait in line in order to check in. The boarding pass for our connection from Rio to Miami was not given to us in Sao Paulo when we had to manually check in. As a result, we had to exit the secured area in Rio to go check in manually again for our connection and then go through security and customs again."

Cons: "Three gate changes, the flight was delayed and the luggage was left outside in the rain. Recommend waterproofing when flying with Latam."

Pros: "The plane left on time. My LATAM flight to Sydney on Wednesday 12 September was cancelled and I missed a meeting that day in Sydney as a result."
Cons: "We fly during lunch time and were only serviced a snack. Something more substantial would have been in order."

Pros: "Flight attendants were very polite and the personal entertainment screens were great!"

Pros: "I was a little worried because I hadn't flown them before but they were excellent. Plenty of leg room, the flight attendants were lovely, everything was clean, food was good (not gourmet but good) and no real turbulence. It was great."

Pros: "Boeing 787 Dreamliner, plane looked brand new. Attendants are friendly. Food is excellent. Best flight experience in many years."

Cons: "Aeronave muito velha, parecia que ia desmontar no ar."

Pros: "Was cold so requested a blanket, was told we will see ..Blankets were given to passengers in the front seat but I was ignored. I usually carry a warm scarf so do not need airline blankets."
Cons: "No issues will travel on this airline again."

Pros: "The aircraft was clean, comfortable and well laid out."
Cons: "Some of the staff had a problem with English enunciation which makes it very difficult for aging passengers to understand"

Pros: "The aircraft."
Cons: "Charger $190 for a second check in bag of 7kg. Extremely rude staff. Terrible food. Never fly with them again!"

Pros: "I like the service, the staff are more helpful to us and lots of different from other airline services. Especially they treat every passenger equally or all the same with given out for any extra cost e.g. food, drinks, entertainement any thing we need while we are up in the air needs. Different from the first class section service in special airfare cost. Love to fly every time when I want to visit my families around the world. Keep it up the good work LATAM Fika Maiava - Sydney"

Pros: "crew and service excellent.."

Pros: "Rescheduled on to a different airline."
Cons: "Delayed"

Pros: "Very friendly crew"

Pros: "Awesome service, friendly staff and the Dreamliners are amazing. Thanks LATAM and thanks Kayak ... Great fares."

Cons: "Nothing"

Pros: "Flight crew friendly , on time, clean, comfortable seats"

Cons: "Boarding was disorganized and confusing, no where to sit at gate."

Pros: "The entertainment was awesome."
Cons: "Nothing."

Cons: "Had to wait more than 2 hours in the Que to get the boarding pass. Had to come in air new Zealand and same issues when went to brisbane. More than 8 hours wait before flying to brisbane. Thanks."

Cons: "I'm still in Miami airport having spent the night here. I understand I will need to spend the night tonight in Sdantiago airport prior to going to Córdoba tomorrow. Not one apology from the airline for this debacle. Despicable"

Pros: "The in flight entertainment was top notch. Crew was wonderful and the plane itself was excellent."

Pros: "The plane was new, exceptionally clean & nice. The crew were very professional & friendly. They offered my husband & I exit row seats for no additional fee after seeing how uncomfortable his 6'3" frame was in the regular seats. The snack and beverage service was above average for a 3 hour flight."
Cons: "The wifi service was not the best and although the plane was new there was not much leg room at all and the seats were not the most comfortable, but for a 3 hour flight it wasn't too bad."

Pros: "I flew business on the new airplane the Dreamliner. The experience was overall good. Very comfy plane. Slept like a baby. The food was the only bad thing I skipped both meals as it tasted like airplane food or frozen food out of a box."

Pros: "We left a pocketbook at our Apt that we did not realize until we arrived at the airport. We called LATAM Airlines to cancel our flight. Can we receive any refund? Thanks, Tom and Leigh King"

Cons: "5 HOUR DELAY ON A ONE HOUR FLIGHT. LA 990 MPN/PUQ 10 DEC"

Pros: "I travel a lot and for an international flight during lunch time I expected more than a small sandwich. Small airplane (A320) so no personal screen and tight spaces between seats. Service was ok. Flight ok. I miss big airplanes between Chile and Brasil"
Cons: "I travel a lot and for an international flight during lunch time I expected more than a small sandwich. Small airplane (A320) so no personal screen and tight spaces between seats. Service was ok. Flight ok. I miss big airplanes between Chile and Brasil"

Pros: "Nothing"
Cons: "Missed my first leg and then they canceled my return leg without telling me. I then had to pay for a new flight"

Cons: "Latam Flight was delayed for maintenance and notice was not given via email/text or call. Desk agent pointed at paper taped on desk and asked us to read about the delay vs telling us what to expect."

Cons: "Old airplane"

Cons: "Latin service can come across as abrupt"

Pros: "Atencion del equipo"
Cons: "Ruidos inusual del avion al elevarse y descrnder. Check in horrible"

Cons: "The boarding process how backwards they do it And make you check carry on items Anf don't offer online check in"

Pros: "Everything was fine and no problems at all with the flight or service. Good value for money."
Cons: "Food was average. I got a chicken sandwich. It was cold (meant to be a cold sandwich) and not particularly tasty. Also, there was limited range of drinks. I asked for tomato juice and this was not available."

Pros: "The food and entertainment"
Cons: "The seats were the smallest seats I've ever say in and I felt claustrophobic. Checking into this flight was a disaster and impossible. Tam would redirect me to Tam airlines and Lan would redirect me to Lan. The Lan customer service was unable to get into the Tam airlines flight so we emded up with the most awful chairs in the airline. I wish they would fix their website so checkin isn't as frustrating as it was for me. I understand the airlines merged but if each airline is unable to access eachothers flight then how exactly did you merge? ALSO when we got off the first flighy to connect in this one they gave us no explanation until 20min later to where we should commect to this flight. They MADE US WALK A 20min WALK TO ANOTHER TERMINAL WITH ALL OUR BAGS. It was awful. If your gonna need people to walk to another terminal the least you can do is supply a shuttle."

Pros: "The price"
Cons: "The crew seemed to ish they were somewhere else. I was in business class and had to beg for a drink after an hour of flying."

Pros: "Roomy seats, good meal, friendly staff."

Pros: "Nothing. They would not let me on the flight although I was at the gate an hour in advance with no checked luggage"
Cons: "I had called previously to verify that Qantas and Lan were partners and although I had purchased separate tickets (Qantas from LAX to SYD and LAN from SYD to CHC), that i would have no checked luggage and the informed to go straight to the gate. When I arrived in SYD i did and was there well in advance. They wouldn't let me on the flight and I have no idea why."

Pros: "Excellent service. Short flight, arriving in time."
Cons: "Nothing."

Cons: "Terrible boarding experience. Plane was delayed 2 hours with no explaination. Plane was a bit dirty and old. Will not fly again if I can help it."

Pros: "One of the best flight I have ever experienced on LAN. Very friendly service from all of the crew members."

Pros: "Amazing crew"

Pros: "Pilot announcements were very clear"
Cons: "Too many oversized cabin bags"

Pros: "Flight was excellent crew awesome."
Cons: "Nothing"

Pros: "Although we left late, pilot and crew kept us informed on why we were delayed and what was happening."

Pros: "Excellent fly, comfortable seat, on time"
Cons: "Very spice food"

Cons: "Boarding was messy"

Cons: "Big difference between aircraft and crew on syd to singapore and the excellent sin to lhr sector"

Pros: "Everything was wonderful. Staff was courteous, plane was great, food on the flight was exceptional. Compared to Icelandair, this was a dream!"
Cons: "N/A"

Pros: "The staff is friendly & helpful."
Cons: "The flight left late from JFK & made me missed my connecting flight to Sofia. I ended stuck at the airport in London. They gave me a voucher for a light refreshment and while I was at the airport I observed a mouse coming out of a corner. This is the second time this year that British airways did this to me. I will never book a flight with them again! I have an ill family member who is waiting for me to get there. They have no respect for people’s time!!!"

Pros: "Staff/crew were fantastic, extremely friendly, very down to earth, like family"
Cons: "I thought the food was very ordinary. Selection and type of food could have been more interesting. Bread stuffs did not seem fresh, but thawed from frozen items"

Pros: "More legroom, better service, like hot towel before meals and snacking between meals, we were given breakfast at 8 in the morning at Hyderabad India, then after Suzan ahalf hour given a meal, there was no snacks given. When asked the crew said that we need to ask in the lobby"
Cons: "The long wait for food"

Pros: "Crew were friendly"
Cons: "Cramped conditions."

Pros: "made it safe to Seattle"
Cons: "Bad attitude of an attendant at the airport when inquiring about seat change for medical reasons. Complete ignorance during flight, no water or snack offered to me during 6 hour flight while a flight attendant paid a lot of attention to two ladies sitting close by."

Cons: "Wasn’t aware of the baggage fee"

Pros: "Direct flight and excellent service from attendants"
Cons: "Seat selection was changed to middle seats without prior notice and the seats are so close together , when the women in front reclined her seat the dinner tray did not fit. An attendant eventually asked her to put her seat upright. Once dinner was over, back to a recline position, far too closer to the seat behind."

Pros: "Comfortable on plane. Pleasant crew"
Cons: "Check in at Dusseldorf was a scrum. Aircraft significantly late."

Pros: "I found it amusing and disturbing that the crew seemed more interested in talking amongst themselves than caring for passengers. I sat in the last row and was dismissed three times because an off duty employee who hitched a ride with her hubby/boyfriend. They just got back from holiday and the crew wanted to hear all about it"
Cons: "See above. Crew up front seemed to have their noses in the air."

Pros: "Once again BA 297 was more than an hour late departing because BA could not get bags and cargo loaded."
Cons: "See above. If BA cant get A380 loaded for on time departure, get more baggage handlers or use a different aircraft."

Pros: "Short flight"

Pros: "Because someone was sitting in my seat, I was moved to one near the exit which has more legroom, without having to pay £28. The flight was on time and we were kept well informed of some chaos that was happening around push back."
Cons: "The atrocious check-in process - why only 24 hours or less? Why are you always allocated a seat between other people. Why is it almost impossible to change that? - oh yes, because BA want you to pay a premium to avoid the hassle."

Cons: "My flight was cancelled in the middle of the night "due to weather", however, every other flight took off that day from Gatwick without even a delay. British Airways offered nothing in return for a missed connection which cost me almost 1000$ in total and 2 missed days of work. Their customer service is horrendous and basically, they simply didn't care."

Cons: "No free food nor drinks"

Pros: "Last minute flight (booked 4 hours before departure), one way, economy, for €99 from Amsterdam to Edinburgh via Gatwick. Long layover at Gatwick (around 3 hours), but I had much work to do anyway, so time went faster than I realised. Not sure if this was the case at Schiphol, but at Gatwick had priority security queue as a BA customer."

Pros: "Good attitudes"
Cons: "N/a"

Pros: "The flights was quick!"
Cons: "British airways didn't transfer my bag to the next location. I spent all day in Zagreb freezing and missing my jackets and warmer clothing which were all in my suitcase. I had no time to purchase anything, therefore no receipts for them to reimburse me for the inconvenience."

Pros: "This flight did not get me to my Austin flight"
Cons: "Late"

Pros: "Was nice over all"
Cons: "The lady next to me threw up on the floor ,the crew was professional in handling it"

Pros: "Entertainment was excellent, great selection of movies, great dinner but instead of breakfast they gave chips and cookies- not happy about it. Boarding was very quick and easy, crew members were friendly"
Cons: "Was very disappointed with online checking, it didn't let me do checking in online and for that reason I could not select my preferwd seat. When I arrived to the airport for checking in they told me the plane was full and my preferred seat is not available, dissappointed in British airway, also the seats are so close together no space to move my legs and am barely 5 feet tall. Would not fly with this airline anymore"

Cons: "There was no food from the declared list. One bacon bun took 40 min to prepare."

Cons: "Ned more room"

Cons: "Food are discasting"

Pros: "Crew good friendly service."
Cons: "Passport control 1 hr and 30 minutes!"

Pros: "Plane had a bit more legroom than others I've been on recently. That was a pleasant surprise"
Cons: "Airlines in general need to do a better job of controlling the boarding process (using the groups to board) and controlling the amount of luggage people bring on. Peoples definition of a "personal item" are skewed."

Cons: "air stewardess was very rude unecessarily"

Pros: "The quality of the food was amazing. Flight attendants were very helpful and pleasant. The movie options were also wonderful."
Cons: "It was difficult for me to get comfortable. The lights that shine from above us were shining directly on me for a row behind me and for the person sitting on my left. Boarding was somewhat unorganized as there were people boarding in 2 areas."

Pros: "There seemed to be more leg room then other international flights. They fed us 2 meals and a snack and kept bringing around juice and water."

Pros: "Flying BA is like flying any other American provider. The service was good, the food was meager and mediocre. We flew the same route with SWISS Air a few months ago and the seats are a bit more comfy and the food, snacks and drink were more frequent and delicious."
Cons: "Nothing not to like, just have had better for same economy ticket."

Cons: "Food. Choice of chicken or vegetarian curry. And the chicken ran out - so no choice other than vegetarian. Who designed this ? The breakfast had 2 choices that were not vegetarian.... Lounge. I have an American Gold card and a United gold card. All United partners allow use of their lounge. BA does not. Will fly United partners in the future. Coach seats are unreasonably small for international flights. Small than competitors"

Cons: "Boarded flight only to be unboarded at midnight: got to hotel 4am. Long delay in check in/appallingly disorganized. No communication from BA as to problem or when flight would go. Next day checked out of hotel and taken back to airport only to find flight not going as problem not fixed. Passengers taken back to hotel and checked in again! All this time, no official communication from BA. No attempt to reroute elderly passengers or those with small children. Very unimpressed"

Pros: "en transit,une personne handicapee n'est pas bien assuree d'avoir sa chaise roulante a la descente d'avion,c'est ce qui s'etait passe a mon epouse. En transit a Londre j'avais du chercher en vain le service d'accueil en salle transit.Ce fut une mauvaise experience."

Cons: "See above."

Pros: "Clear instructions on board Food was good Service from the crew was good"

Pros: "The flight attendants were cheerful and ever so attentive. Love & appreciate the hospitality rendered. I like that there is a vegetatian meal option too."
Cons: "I could do with a little more leg space but I suppose it is not possible. An ice cream as replacemenrlt perhaps?"

Pros: "Frequent beverage service and decent food. My wife and I enjoyed catching up on several movies that we otherwise had ignored."
Cons: "Heathrow Airport is a horrible mess. It seems our soft shell carry-on luggage that fit fine above us on our previous British airways flight was now too large and had to be check. This bothered me greatly as multiple individuals with hard shell carry-on luggage rolled by without so much as a word. It appeared that whomever decided the seating arrangements was drunk. All of our previous flights my wife and I were seated next to each other. This flight we were seated in two different rows. After several trades (I think four) we were able to sit next to each other. I had attempted 24 hours prior to the flight to select our seats but was unable to do this without paying $50."

Pros: "Friendly crew! Comfortable seats...great food"

Cons: "We had a good experience overall but the food was lousy."

Pros: "I liked that we were on time getting to Phoenix."
Cons: "The plane was old and the video screen in my seat was not working properly. In economy there are way too many seats packed into a row for that long of flight. It was extremely uncomfortable."

Pros: "It took off and landed intact"
Cons: "Late getting going and consequently late to arrive. This is the case for every BA flight from LHR to GLA that I've taken in the past two years. It's why I avoid LHR where possible."

Pros: "Easy flight to Athens"
Cons: "Rude agents on the ground in London were very unprofessional making comments about American travelers."

Cons: "Food unpleasant taste"

Pros: "So few people aboard. Allowed for great service by flight crew."
Cons: "Catering in COVID era leaves a lot to be desired."

Cons: "Economy seating legroom could be better for long-haul flight"

Pros: "Great crew. Excellent service."
Cons: "Seats were a little uncomfortable. Could be more softer."

Pros: "People caring for people. We flew for a familiar emergency and the personnel on board understood the situation and was very kind."

Cons: "Such a long domestic flight should have entertainment in business class at least"

Pros: "Updated us on cause of delay."
Cons: "Food was bare minimum for an international flight. Crew barely smiled and attitude was dry. Seats horrible for long flight."

Cons: "Air conditioning, I wanted an option for heat."

Pros: "Good seats, service, express baggage handling."
Cons: "None."

Pros: "Food could be a lot better and healthier."
Cons: "Plane was not overbooked."

Pros: "Snacks and drinks. Good legroom"
Cons: "I chose our seats online upon booking about 5 months ago and when we got to check in we were told we weren’t even sitting together for a 3.5 hour flight. Not sure why we got leftover seats when we chose already And booked months ago"

Cons: "Seats to close together. Out of main food choices. Temperature too warm."

Cons: "This airline was by far the worst I have used in years. Their staff, service and facilities need improvement"

Pros: "The international flight was very good. Staff were excellent and very friendly."
Cons: "The international terminal at LAX is terrible as far as people being on hand or being able to offer assistance on getting to your next connecting flight. Getting 30 minutes to make a connecting flight that is on the other side of the airport with noone being able to tell you where your connecting flight is is almost impossible. The in-flight entertainment console was broken and was unusable during the flight. It would work for 5 minutes then glitch and the screen would flash until you stowed it away and waited 10 minutes to try again."

Pros: "I'm so glad I got to sit next to my wife."
Cons: "I had to check in my carry-on when I got to the gate. I had my snacks and entertainment packed in my bag so I had to unpack my stuff for the flight. Once on the plane there was plenty of room for my bag to go in the overhead compartment. Not only did I deal with the discomfort of having to carry my stuff in my hand on to my next flight but I had to deal with a flight attendant that had no self awareness of his surrounding. The flight attendant ran into my shoulder more times than I can count. Such an irritating flight."

Pros: "Good price"
Cons: "Stink in the plane"

Pros: "Flight attendant where very nice and courteous"
Cons: "Entertainment took a while to upload or kept freezing on screen"

Pros: "the crew on the virgin atlantic flight i got from heathrow to lagos becuse the lufthansa flight was delayed."
Cons: "The flight was delayed and because of that I missed my connecting flight. The airline staff didn't help much in making my journey hassle free. I had to wait over 2 hours at the frankfurt airport and another 8 hours at heathrow airport"

Pros: "On time, easy boarding. Good storage room for carry-on luggage. Clean, great new aircraft."
Cons: "Not enough beverages served during long flight."

Cons: "I am at a loss for words. I was scheduled to depart from Tampa,Fl July 25th at 5pm. I was able to catch an earlier flight when another airline so I did. I still needed to fly back from my destination from Newark, Nj on Monday July 31. Due to me not taking my original flight United cancelled my ENTIRE reservation and they want me to pay $250 to rebook, which I do not have. I am currently stuck in New York with no money for a return flight, and will possibly lose my job. I am extremely shocked that they would do that. I will NEVER recommend or fly with them again."

Pros: "Boarding was quick and easy."
Cons: "Flight attendant never smiled once. She got short with the lady in front of me. Just looked like she doesn't like her job. You could tell she didn't want to be there. I never did hear the Captain speak. The crew just seemed unfriendly to me. Service at the airport was great!"

Pros: "All good without delays. Great pilot."

Pros: "That the plane got me back to the US."
Cons: "Flight crew should learn how to smile. In general, not even vaguely friendly. Food was the absolute worse I have eaten in many, many years ( I have millions of miles of air travel). Seats old and hard and extremely close together."

Pros: "Comfortable.."
Cons: "The price. It was a little expensive"

Cons: "No wifi"

Pros: "Personal, friendly service from the staff. Smooth flight and perfect arrival."

Pros: "We traveled with 4 kids and staff was great to make the flight as comfortable as possible. 787 Dreamliner was awesome"

Pros: "Lots of entertainment options and friendly crew."
Cons: "It was just a very long trip, so the seats became uncomfortable after a while."

Cons: "Ko"

Pros: "The crew was comfortable and friendly, overall cruisy for a 14 hr flight."
Cons: "We departed 1.5 hrs late, over a baggage discrepancy and had to return from the tarmac to the gate, which seemed unnecessary and probably had something to do with the same passenger they were calling every five minutes for over an hour before we even began boarding. We then arrived late, which extremely rushed my already super tight transfer in LAX and cause a lot of stress and frustration with the airline."

Cons: "The only disappointment was that internet via WiFi was all but unusable. If the service is not viable while on this route, it should not be offered."

Pros: "No positives"
Cons: "Flight was delayed by 3+ hours... In this order... • United system went down • when it came up instead of us next they let a later flight go next • then they moved our gates • then they changed planes so all luggage needed to be moved • then their flight crew timed out, so couldn't leave • I didn't want to end up at my desination at 4am in the morning or later so it would completely screw up my sleep/work schedule, so I left, ate the cost and the time and rebooked on another airline"

Pros: "Everything went smoothly!"

Cons: "Lack of leg room"

Pros: "Very little good things to say besides it was a new plane"
Cons: "They had one of four meal options left by the time they got to me, a platinum member. The seat also would not recline to 180 degrees"

Pros: "We had nice flight even so the airplain was full."
Cons: "Not quite.little bit noisy."

Pros: "Once the plane was good to go everything went smoothly."
Cons: "I don't think it can really be avoided when there is a leak in the plane, but its really hard to be delayed an hour for a flight that takes less than a half hour - and I could've driven that distance quicker."

Cons: "The food was terrible"

Cons: "Delayed at arrival gate - Luggage did not make transfer to next flight"

Pros: "My whole experience was easy and comfortable. A big thank you to the woman who helped me check in at the United kiosk in Sydney. She saw that I was struggling and assisted me until completion. The flight was uneventful, which is really good! I also had the entire row to myself which gave me room to spread out for the 13 hour flight. Great experience:)"
Cons: "The food was probably the weakest part of my flight from Sydney to Los Angeles. The eggs had no taste. I'd prefer a simple oatmeal or cereal for breakfast."

Pros: "Everbody seemed nice. Smooth ride."
Cons: "The back bins get filled too quickly. Same issue going and coming."

Pros: "New plane, smooth ride."
Cons: "Overbooked the flight and had to check my carry on, which took over 30 minutes to get once we landed."

Pros: "It landed in Des Moines 30 minutes early."

Pros: "Crew was pleasant."
Cons: "Space is tight and a drink and 1 oz. of pretzels can hardly be called food."

Cons: "Paid for first class, didn't get offered dinner"

Pros: "On time"

Pros: "Price we paid was excellent."
Cons: "It was just my wife and myself and we didn't even get to seat together. They want extra for being able to select your seat in advance. Food was terrible. Seats recline probably 2" at the top of the backrest so no comfort there at all."

Pros: "Seats fit for midgets"

Cons: "No TV"

Pros: "Entertaiment collection was good, kept me engaged throughout for the entire duration of flight."
Cons: "Food was mediocre by standards of an international flight."

Pros: "Safe flight"
Cons: "Very old plane"