Overview

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The Touchstone Hotel

480 Geary Street, San Francisco, CA 94102, United States
+1 415 771 1600

$136+

Overall guest ratings

7.3/10 Good
based on 2,385 reviews

Review highlights

  • 9.1
  • 9.0
  • 8.5
  • 3.7

Good to know

  • Great reception
  • Friendly service
  • Wonderful sightseeing

Nearby

    show all

    Amenities

    • Internet
    • Concierge service
    • No smoking
    • Restaurant
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Free Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    based on 2,385 reviews
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      8.1 "81% thought the service was very professional."
      10.0 "Hotel security was great, thought 100%."
    • 9.0 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.6 "City centre within easy reach, said 96%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 8.5 "Very good internet connection."
      8.1 "81% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 6.2 "Breakfast is mediocre."
      5.0 "Breakfast prices were ok, according to 50%."
    • 3.7 "Rooms are not good."
      1.4 "86% said rooms were small."
      3.2 "68% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      3.9 "Air conditioning was criticized by 61%."
      1.2 "For 88%, the rooms looked old."
      2.1 "79% criticized the small bathroom."
      2.0 "80% had problems with the shower."
      2.0 "80% found problems with the furniture."
      3.5 "65% thought the tv was sub-standard."
      4.4 "56% said the bathroom was dirty."
      4.2 "58% were disappointed with the minibar."
      4.5 "55% were unhappy with the view."
      2.5 "75% were unsatisfied with the kitchenette."
    • 2.9 "Quite uncomfortable."
      1.4 "86% said rooms were small."
      2.1 "79% thought it was too noisy."
      3.9 "Air conditioning was criticized by 61%."
      2.1 "79% criticized the small bathroom."

    Overall rating

    7.1 Good
    based on 763 reviews
    • 9.0 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.5 "City centre within easy reach, said 95%."
      10.0 "Near to public transport, according to 100%."
    • 8.7 "Very good internet connection."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 6.4 "Average value."
    • 5.9 "Breakfast is mediocre."
    • 3.4 "Rooms are not good."
      1.4 "86% said rooms were small."
      2.9 "71% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      1.6 "For 84%, the rooms looked old."
      3.9 "Air conditioning was criticized by 61%."
      2.0 "80% found problems with the furniture."
      4.1 "59% said the bathroom was dirty."
      1.9 "81% had problems with the shower."
      1.9 "81% criticized the small bathroom."
      4.0 "60% were disappointed with the minibar."
      3.4 "66% thought the tv was sub-standard."
    • 2.6 "Quite uncomfortable."
      1.4 "86% said rooms were small."
      2.0 "80% thought it was too noisy."
      3.9 "Air conditioning was criticized by 61%."
      1.9 "81% criticized the small bathroom."
    View all review categories

    Overall rating

    7.2 Good
    based on 286 reviews
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 9.0 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 8.0 "Food is delicious."
    • 6.6 "Breakfast is mediocre."
      5.5 "Breakfast prices were ok, according to 55%."
    • 3.5 "Rooms are not good."
      1.7 "83% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      3.3 "67% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      1.0 "For 90%, the rooms looked old."
      3.9 "Air conditioning was criticized by 61%."
      2.1 "79% had problems with the shower."
    • 2.9 "Quite uncomfortable."
      1.7 "83% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      2.1 "79% thought it was too noisy."
      3.9 "Air conditioning was criticized by 61%."

    Overall rating

    7.3 Good
    based on 1,335 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 9.1 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 8.3 "Very good internet connection."
      8.0 "80% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 5.9 "Breakfast is mediocre."
      5.2 "Breakfast prices were ok, according to 52%."
    • 3.8 "Rooms are not good."
      1.5 "85% said rooms were small."
      3.4 "66% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      2.2 "78% criticized the small bathroom."
      3.8 "Air conditioning was criticized by 62%."
      1.8 "82% had problems with the shower."
      3.7 "63% thought the tv was sub-standard."
      1.1 "For 89%, the rooms looked old."
      1.9 "81% found problems with the furniture."
      4.2 "58% were disappointed with the minibar."
      4.9 "51% said the bathroom was dirty."
      4.5 "55% were unhappy with the view."
      2.1 "79% were unsatisfied with the kitchenette."
    • 3.3 "Not very comfortable."
      1.5 "85% said rooms were small."
      2.3 "77% thought it was too noisy."
      2.2 "78% criticized the small bathroom."
      3.8 "Air conditioning was criticized by 62%."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great reception"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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