4 stars
Vila Gale Santa Cruz
Rua Sao Fernando,5, 9100-173 Santa Cruz, Madeira, Portugal
Santa Cruz, Portugal
See location+351 291 529 000Photos of Vila Gale Santa Cruz
Overview
Eco-certified hotel with 2 restaurants and a full-service spa Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, an outdoor pool, 2 bars/lounges, and a fitness center are onsite. Vila Galé Santa Cruz offers 262 accommodations with DVD players and safes. Rooms open to furnished balconies. LCD televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested. An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities at Vila Gale Santa Cruz
- Snorkelling
- Outdoor pool
- Indoor pool
- Beachfront
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Safety deposit box
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Shoeshine
- Room service
- Bottle of water
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
Things to do
- Gift shop
- Hiking
- Beach access
- Bicycle hire
- Game room
- Golf
- Diving
- Snorkelling
- Pool table
Pool and spa
- Spa and wellness centre
- Massage
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Sauna
- Steam room
Dining
- Minibar
- Packed lunches
- Fruits
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Coffee machine
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Accessibility and suitability
- Disabled access
- Lift
- Multi-lingual staff
- Hypoallergenic
- No smoking
- Pets not allowed
General
- Beachfront
- Sea view
- Slippers
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Flat-screen TV
- Library
- Cable or satellite TV
- CD player
- DVD player
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids' club
- Complimentary breakfast
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Outdoor
- Terrace/Patio
- Balcony
- Garden
Parking and transportation
- Parking (surcharge)
- Shuttle service
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of Vila Gale Santa Cruz
8.3
Very good
933 verified ratings
Wonderful
410
Very good
222
Good
148
Okay
65
Fair
40
Mediocre
23
Poor
25
Summary of reviews
Guests say
Guests have expressed dissatisfaction with the service and cleanliness of the hotel, noting issues such as unhelpful staff, outdated facilities, and inadequate breakfast options. However, some guests appreciated the location and certain amenities like the pool and sauna.AI-generated from customer reviews
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Score by provider
8.3 out of 10
133 reviews
9.4 out of 10
1 review
Location
Rua Sao Fernando,5, 9100-173 Santa Cruz, Madeira
What's nearby
- Santa Cruz Beach183 m
- Sao Lourenco Point11.9 km
- Desertas Islands35.6 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
License number: 1012
When to book a room at Vila Gale Santa Cruz
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.9 |
|---|---|
Distance to city centre | 0.3 km |
Nearest airport | Funchal Madeira |
Distance to airport | 2.1 km |