Car hire in South Elmwood (Providence)
Same drop-off
Driver's age: 26-65
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Cheap car hire in South Elmwood (Providence)
| Mini |
| Economy |
| Compact |
| Intermediate |
| Standard |
| Full-size |
| Luxury |
| People mover |
| Passenger van |
| SUV |
| Commercial |
| Pick-up truck |
South Elmwood (Providence) car hire reviews and directory
Enterprise Rent-A-Car
7.6
Good
35 reviewsCleanliness
7.8
Comfort
7.8
Pick-up/Drop-off
7.6
Value for money
7.6
3 locations in South Elmwood
Filters
Reviews
2.0 Poor
Jan 2024
10.0 Wonderful
Sept 2020
Pros:
Car was greatCons:
There was no way to get employees attention inside the building. I had no way of knowing if they saw me and someone was coming to help or not.2.4 Poor
Jan 2020
Pros:
Staff friendly, but incompetent. Lots of opportunity for training here.Cons:
1) Have the vehicle ready for pickup at the appropriate time. Ours was dirty, and had less than 1/4 tank of gas. 2) Improve team communication. We reserved an SUV because we were 5 traveling together, and I communicated this to the Enterprise staff twice. They still got it wrong. I told them early on the morning of our rental when I called (per their request) to confirm the rental. I told them again when we called for pickup at 3:45 pm. They showed up in a sedan that held 4 (including their driver), so half of our party had to wait at the train station for another pickup. 3) VERY long delay at pickup due to issues #1 and #2. They offered to put gas in the car, and we agreed, thinking that the amount of gas in the car at that time wouldn't even get us out of town. But their gas run took 40+ minutes. Did they go all the way to the airport for it? As a result, instead of slipping out of town before rush hour, we had to drive into the heart of it. They should have warned us of the distance they had to travel for the gas, and the amount of time it would take. 4) No ice scraper in a vehicle, in the winter, in New England. Had to ask for that too.9.6 Wonderful
July 2019
Cons:
Car we wanted was not available when we went to pick up, but they gave us a larger vehicle and cut the price so it worked out even better.2.0 Poor
Aug 2018
Pros:
NothingCons:
We ordered online. Got the confirmation and then once we were in the Uber on the way to the pick up, Enterprise called to tell us they had no cars available. No care and out $25 for the Uber ride. I’ll never rent from Enterprise.5.2 Fair
July 2018
Pros:
Comfort of upgrade. Pleasant demeanor of site manager. Location.Cons:
Took forever to drop off. Car workings not adequately explained. Unavailability of my preferred vehicle size not forewarned. Hard sell of unnecessary coverage.Hertz
7.1
Good
76 reviewsBest rated
Cleanliness
7.2
Comfort
7.3
Pick-up/Drop-off
7.1
Value for money
6.9
2 locations in South Elmwood
Filters
Reviews
8.0 Very Good
Apr 2024
10.0 Wonderful
Jan 2022
10.0 Wonderful
Dec 2021
2.0 Poor
Nov 2021
10.0 Wonderful
Apr 2021
Cons:
Pickup location dirty a d odd, clerk in garage, desk empty4.0 Mediocre
Jan 2021
Cons:
Didn't allow me to drop car off at given time. Charged me more money. Ridiculous.Budget
6.4
Okay
44 reviewsCleanliness
6.7
Comfort
6.9
Pick-up/Drop-off
7.3
Value for money
6.6
One location in South Elmwood
Filters
Reviews
2.0 Poor
Apr 2024
3.6 Poor
July 2020
Cons:
Pick up the car and it was dirty i have to wash it and clean it myself and the worst part is I returned the car 3 days early and returned $2.43 cents to my card. Thank you Budget you are the worst rental cars i’ve ever imagined.4.4 Mediocre
July 2019
Pros:
Pickup and drop off Was SmoothCons:
The car had a strong cigarette and weed smell. Not acceptable at all but we didn’t realize until we turned the air conditioning on9.6 Wonderful
July 2019
Pros:
Friendly staff, easy pickup and drop off. Pricing for one-way/drop off at different location was reasonable.8.8 Very Good
June 2019
Pros:
Friendly staff, convenient location and easy pick up and drop off.Cons:
The interior of the car could have bee cleaner.6.4 Okay
Oct 2018
Pros:
i like the fact that the cars are new and the process was quick, i walk in the door left with car in about 10 minutes.Cons:
what i didnt like was the age restriction was 25 to rent a car, im 24 so i was 1 year under so they charged me a extra $200 for the week which doesnt make any sense, i. was not happy about that, il just start renting again when im 25 whichAvis
6.8
Okay
19 reviewsCleanliness
5.8
Comfort
6.0
Pick-up/Drop-off
6.6
Value for money
6.0
One location in South Elmwood
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Reviews
2.0 Poor
Apr 2021
Pros:
Nothing the lady at the counter would not rent the car to me and would not give me a reason why I will never try to use this company againCons:
Get better employees2.0 Poor
Sept 2019
Cons:
I went to pick up the car and was told that I needed a major credit card. I didn’t have one and they said I would need to leave a deposit (which was fine) and they would run my credit. My credit score wasn’t good enough apparently and that was basically the end of the transaction. Stranded.2.0 Poor
May 2019
Pros:
Staff was slightly apologetic about not having my requested vehicle.Cons:
I showed up on the day of pickup, and they didn't have my car?! All they had was mini-vans, when I had reserved a compact/mid-size. I ended up having to get a last minute rental from another company.2.0 Poor
Sept 2018
Cons:
I returned the car one full day earlier than expected and I was still charged for the full three days (even though I had only had the car rented for two). I was told I'd get a call about my refund and, to date, haven't heard from Avis -- despite calling them countless times. Never again.8.0 Very Good
Aug 2017
Pros:
Honored rental price/cost from Kayak.....got me in Auto that was satisfactory.Cons:
Reservation was cancelled without my notification......Avis couldn't honor Kayak price for SUV/large rental. I was quite upset!4.0 Mediocre
Aug 2017
Pros:
The car itself was fine, although the back seat needed cleaning. And it was ready at the arranged time.Cons:
The agency did not provide any kind of map, and this was the first time I've experienced that in many years with many car rentals from other companies. The local person was not familiar with local roads to help me get started on the trip. He was not as helpful or polite as I'd expect. Another issue is that I was headed to Massachusetts and planned to take the toll road, and the agent in Rhode Island did not know - or at least did not tell me - of the major change in toll collection there. Since it is not possible to pay cash on I 90, I will be receiving a bill for those tolls, plus additions from Avis and possibly fines. When I dropped the car off in Chicago, the office desk had handouts explaining their e-toll fees. But nothing of the sort was offered in RI where it would have actually helped. I will not rent from Avis again, or Budget, which seems to have merged with it.National
9.8
Wonderful
10 reviewsOne location in South Elmwood
Filters
Reviews
10.0 Wonderful
May 2021
Pros:
Staff friendly and helpful. Easy peasy!Cons:
Had no trouble with pick up or drop off. Just waiting for them to email me my receipt. All in all, a very pleasant experience.10.0 Wonderful
Apr 2021
Pros:
Easy returnCons:
Better signage at PVD pick-up10.0 Wonderful
Oct 2019
Pros:
Guy at the counter was very friendly and made the experience very easy7.6 Good
Aug 2018
Cons:
Drop off slow. Staff for combined National/Enterprise were present but inattentive. 8 hours later, still not received receipt email7.2 Good
June 2017
Pros:
Nice and clean vehicleCons:
Further, the cost of the one-way rental from Providence was almost criminal ($300.00+ US).7.2 Good
Oct 2016
Pros:
Got to pick which car I wanted.Cons:
Employee tried to upsell me with a better car for onlyv$19 more. Car rental return place should be specified by national - not their fault, but it was nearly impossible to find. Luckily there was a gas station open at 2 AM that I could ask where to return a rental car too. It was not at all clearly marked at the airport.AutoEurope
No score available yet
One location in South Elmwood
VIPCars Recommendation
No score available yet
One location in South Elmwood
184 travellers who hired a car in South Elmwood gave the car agency they used an average rating of 7.1
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