Recent reviews
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9.2
Cons: No one at counter at BOS upon arrival at 10:30pm. No sign saying to go up to where cars are. Finally found my way there. After saying they didn’t have the 8 seat suburban available that I had reserved, they eventually found one. Everything was great after that.
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2.0
Pros: The staff incorrectly filled out my paperwork and then over charged me for my rental. I have yet to hear back from them to correct it.
Cons: The staff incorrectly filled out my paperwork and then over charged me for my rental. I have yet to hear back from them to correct it.
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6.4
Pros: They had issues with their credit card reader/computer and I had to wait for them to call my credit card company to verify it. This was at 1100pm after a long day of travel.... so it was a little annoying.
Cons: The car was pretty beat up on the exterior and interior. Good news was they didn’t charge me for the condition of the car. I would have spent most of the rest of night circling things on the form otherwise.
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8.4
Pros: Easy to pick up and drop off and the shuttle was also expedient to and from the airport. Car was new with 300 miles.
Cons: The cost was higher than quoted after all the incidental tax was added. Probably a state issue but should have been an up front cost quote.
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10.0
Pros: Staff was very helpful, would rent from National again!
Cons: We did have to take some of our time to have the oil changed in the rental, not a bad thing but would have been better if we didn't have to worry about that.
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9.6
Cons: All was great
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10.0
Pros: So smooth and easy.
Cons: I loved it - no improvements I can think of.
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8.8
Pros: Smooth pick up and return
Cons: Price could be better
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10.0
Great service
Pros: Fast, friendly, and reasonably priced!
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10.0
Perfect car for this trip
Pros: Car was excellent. Pick up was easy.
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9.2
executive isle
Pros: Nice SUV selection in the Executive isle. The car selected was spotlessly clean and had a nice comfortable interior with USB ports, Bluetooth, Apple integration, etc...
Cons: Only one or two full size cars, the rest SUVs. The SUV I selected needed some break service. When decelerating from highway speeds it vibrated a little bit. It was not noticeable driving in congested city traffic in Boston, but it becomes prominent on the highway.
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8.0
Easy pick up and drop off
Pros: Very easy pick up and drop off. Staff friendly and car was perfect for our trip.
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9.2
Cons: No one at counter at BOS upon arrival at 10:30pm. No sign saying to go up to where cars are. Finally found my way there. After saying they didn’t have the 8 seat suburban available that I had reserved, they eventually found one. Everything was great after that.
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10.0
Pros: Staff was very helpful, would rent from National again!
Cons: We did have to take some of our time to have the oil changed in the rental, not a bad thing but would have been better if we didn't have to worry about that.
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9.6
Cons: All was great
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10.0
Pros: So smooth and easy.
Cons: I loved it - no improvements I can think of.
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8.8
Pros: Smooth pick up and return
Cons: Price could be better
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10.0
Great service
Pros: Fast, friendly, and reasonably priced!
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10.0
Perfect car for this trip
Pros: Car was excellent. Pick up was easy.
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9.2
executive isle
Pros: Nice SUV selection in the Executive isle. The car selected was spotlessly clean and had a nice comfortable interior with USB ports, Bluetooth, Apple integration, etc...
Cons: Only one or two full size cars, the rest SUVs. The SUV I selected needed some break service. When decelerating from highway speeds it vibrated a little bit. It was not noticeable driving in congested city traffic in Boston, but it becomes prominent on the highway.
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8.4
Pros: Easy to pick up and drop off and the shuttle was also expedient to and from the airport. Car was new with 300 miles.
Cons: The cost was higher than quoted after all the incidental tax was added. Probably a state issue but should have been an up front cost quote.
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8.0
Easy pick up and drop off
Pros: Very easy pick up and drop off. Staff friendly and car was perfect for our trip.
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2.0
Pros: The staff incorrectly filled out my paperwork and then over charged me for my rental. I have yet to hear back from them to correct it.
Cons: The staff incorrectly filled out my paperwork and then over charged me for my rental. I have yet to hear back from them to correct it.
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6.4
Pros: They had issues with their credit card reader/computer and I had to wait for them to call my credit card company to verify it. This was at 1100pm after a long day of travel.... so it was a little annoying.
Cons: The car was pretty beat up on the exterior and interior. Good news was they didn’t charge me for the condition of the car. I would have spent most of the rest of night circling things on the form otherwise.
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