Overview

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St. Augustine Hotel & Suites

475 Commerce Lake Drive, St. Augustine, FL 32095, United States
+1 904 940 9500

$100+

Overall guest ratings

7.2/10 Good
based on 1,639 reviews

Review highlights

  • 8.3
  • 7.8
  • 4.3
  • 3.5

Nearby

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    About

    St. Augustine Hotel & Suites puts you within a 10-minute drive of World Golf Village. You can visit the fitness center for a workout or unwind with a drink at the bar/lounge. There's an indoor pool and an outdoor pool, and in-room conveniences include refrigerators and microwaves.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Gift shop
    • Outdoor pool
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Meeting/Banquet facilities
    • Indoor pool
    • Free Internet
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.2 Good
    based on 1,639 reviews
    • 8.3 "Location is great."
      8.0 "Great parking, according to 80%."
      7.7 "77% liked the proximity to sightseeing."
      9.0 "90% liked the proximity to shopping."
    • 7.8 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 7.5 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 6.1 "Internet is average."
    • 4.3 "Rooms are not good."
      3.3 "67% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      2.3 "77% complained about the bathroom."
      1.0 "90% found problems with the furniture."
      0.8 "For 92%, the rooms looked old."
      1.9 "81% thought the tv was sub-standard."
      1.9 "Air conditioning was criticized by 81%."
      1.7 "83% said the bathroom was dirty."
      2.3 "77% had problems with the shower."
      4.2 "58% criticized the small bathroom."
    • 3.5 "Not very clean."
      3.3 "67% said rooms were dirty."
      3.8 "62% thought it was rather dirty."
      1.7 "83% said the bathroom was dirty."
      3.9 "Dirty pool, said 61%."
    • 2.6 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
      4.7 "Unfriendly atmosphere, according to 53%."
    • 1.8 "Bar is disappointing."
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    Overall rating

    7.4 Good
    based on 737 reviews
    • 8.1 "Great service."
      8.4 "84% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 8.1 "Location is great."
    • 7.6 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 4.4 "Rooms are not good."
      3.0 "70% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      0.7 "93% found problems with the furniture."
      2.1 "79% complained about the bathroom."
      0.9 "For 91%, the rooms looked old."
      1.7 "83% thought the tv was sub-standard."
      1.7 "Air conditioning was criticized by 83%."
      1.7 "83% said the bathroom was dirty."
      2.2 "78% had problems with the shower."
    • 3.3 "Not very clean."
      3.0 "70% said rooms were dirty."
      3.9 "61% thought it was rather dirty."
      1.7 "83% said the bathroom was dirty."
    • 2.5 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
      4.6 "Unfriendly atmosphere, according to 54%."
    • 2.0 "Bar is disappointing."
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    Overall rating

    7.3 Good
    based on 786 reviews
    • 8.4 "Location is great."
      7.8 "78% liked the proximity to sightseeing."
    • 8.2 "Great service."
      8.3 "83% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 7.7 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 5.0 "Rooms are ok."
      3.8 "62% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      0.8 "For 92%, the rooms looked old."
      2.4 "76% complained about the bathroom."
      1.1 "89% found problems with the furniture."
      2.0 "80% thought the tv was sub-standard."
      1.8 "82% said the bathroom was dirty."
      1.8 "Air conditioning was criticized by 82%."
    • 4.2 "Pool is below average."
      3.7 "Dirty pool, said 63%."
    • 3.9 "Not very clean."
      3.8 "62% said rooms were dirty."
      3.8 "62% thought it was rather dirty."
      1.8 "82% said the bathroom was dirty."
      3.7 "Dirty pool, said 63%."
    • 2.5 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
      4.9 "For 51%, the lobby entrance was sub-standard."
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    Overall rating

    7.8 Good
    based on 65 reviews
    • 8.9 "Good value."
    • 8.4 "Location is great."
    • 8.2 "Great service."
      8.5 "85% found the staff to be very friendly."
    • 7.7 "Good breakfast."
    • 4.4 "Rooms are not good."
      3.2 "68% said rooms were dirty."
    • 3.6 "Not very clean."
      3.2 "68% said rooms were dirty."
    • 3.6 "Bad amenities."
      3.1 "69% thought the building wasn't nice."
    • 2.5 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
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    Overall rating

    7.8 Good
    based on 49 reviews
    • 8.5 "Location is great."
    • 8.0 "Great service."
      8.5 "85% found the staff to be very friendly."
    • 7.5 "Good breakfast."
    • 5.7 "Average comfort."
      5.3 "Beds were acceptable for 53%."
    • 4.0 "Bad amenities."
    • 3.9 "Rooms are not good."
      3.1 "69% said rooms were dirty."
    • 3.3 "Not very clean."
      3.1 "69% said rooms were dirty."
    • 2.7 "Horrible vibe."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    data provided by TrustYou

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