Recent reviews
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- Negative
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6.3
The location. Walking to events within Olympic park is outstanding. Really easy to find for interstate drivers.
review from KAYAK -
7.0
the porter was outstanding - he delivered fantastic service with a keen & friendly smile. He was happy to show us to our room, hail a taxi for us & store our luggage, his service made a difference. Also although we were checked in to the wrong type of room the reception dealt with the problem very quickly & efficiently. However at reception we duly waited our turn however the check-in staff decided to attend someone who was attending a conference at the hotel & whom had just pushed in. Under these circumstances if the front office isn't sure who was next in line, then maybe they should ask and not just serve the stereo-type businessman over the casul dressed mum who is also a paying guest of three.
review from KAYAK -
7.7
I loved the comfortable bed and that there was a bath in our room(very important) I did not like that only one lift went to underground carpark.It took a long time on Sunday morning to get a lift tat wasnt full to get our luggage to carpark. The web page said our room would have a juccuzi which it didnt,but I was not dissappointed as it had a large bath,and that is what I liked most
review from KAYAK -
8.0
The room was exactly like the picture (makes a nice change), was decorated very well and perfect for attending the state of origin football game at ANZ, 5min walk away. Also added to the atm of the event. Would recommend it for anyone attending the footie for a special event. That the hotel bar shut at 11.30pm. This could have been due to the origin being on, but we were looking forward to chilling at the bar after the game. We were told we would have to order room service if we wanted anymore drinks after 11.30pm. Didn't really feel like heading back just yet, was still soaking up the atm of a qld victory, maybe thats why they shut early, with nsw losing so badly.
review from KAYAK -
8.0
its hard to say specifically what i liked about my stay, it was just overall enjoyable :)
review from KAYAK -
7.7
We were checked in really quickly, was able to check in early, received a free upgrade & enjoyed the late night room service that catered for us when we requested items that weren't on the menu!
review from KAYAK -
5.6
The food served in the Arena Restuarant and room service was excellent. I found the staff to be very friendly and the hotel had wonderful views. I understand the necessity of the location, I did find it isolating. Accurate information on the availability of shopping, including supermarkets would be very useful.
review from KAYAK -
5.6
The doorman's personality - after returning after concert and wet through from the rain - he was a character - keep up the friendly service. I waited for ages to check out because better looking people were let ahead - no order or line to sign out of hotel - fair enough long weekend but we wanted to check out too (in order of attending reception!)
review from KAYAK -
5.0
Not alot, we stayed there for a weekend away from the kids. Unless you were going to the footy or participating in the footy, it did not cater for any other type visitors We had a few problems which we sorted with the Manager on the night, we were not seeking compensation of any kind but she kindly offered for us to watch a movie complimentary and as we declined an upgrade she said she would reduce the rate of the room for the second night. Neither of these things were done and were charged the movie and room at full rate.
review from KAYAK
-
8.0
The room was exactly like the picture (makes a nice change), was decorated very well and perfect for attending the state of origin football game at ANZ, 5min walk away. Also added to the atm of the event. Would recommend it for anyone attending the footie for a special event. That the hotel bar shut at 11.30pm. This could have been due to the origin being on, but we were looking forward to chilling at the bar after the game. We were told we would have to order room service if we wanted anymore drinks after 11.30pm. Didn't really feel like heading back just yet, was still soaking up the atm of a qld victory, maybe thats why they shut early, with nsw losing so badly.
review from KAYAK -
8.0
its hard to say specifically what i liked about my stay, it was just overall enjoyable :)
review from KAYAK
-
7.0
the porter was outstanding - he delivered fantastic service with a keen & friendly smile. He was happy to show us to our room, hail a taxi for us & store our luggage, his service made a difference. Also although we were checked in to the wrong type of room the reception dealt with the problem very quickly & efficiently. However at reception we duly waited our turn however the check-in staff decided to attend someone who was attending a conference at the hotel & whom had just pushed in. Under these circumstances if the front office isn't sure who was next in line, then maybe they should ask and not just serve the stereo-type businessman over the casul dressed mum who is also a paying guest of three.
review from KAYAK -
7.7
I loved the comfortable bed and that there was a bath in our room(very important) I did not like that only one lift went to underground carpark.It took a long time on Sunday morning to get a lift tat wasnt full to get our luggage to carpark. The web page said our room would have a juccuzi which it didnt,but I was not dissappointed as it had a large bath,and that is what I liked most
review from KAYAK -
7.7
We were checked in really quickly, was able to check in early, received a free upgrade & enjoyed the late night room service that catered for us when we requested items that weren't on the menu!
review from KAYAK
-
6.3
The location. Walking to events within Olympic park is outstanding. Really easy to find for interstate drivers.
review from KAYAK -
5.6
The food served in the Arena Restuarant and room service was excellent. I found the staff to be very friendly and the hotel had wonderful views. I understand the necessity of the location, I did find it isolating. Accurate information on the availability of shopping, including supermarkets would be very useful.
review from KAYAK -
5.6
The doorman's personality - after returning after concert and wet through from the rain - he was a character - keep up the friendly service. I waited for ages to check out because better looking people were let ahead - no order or line to sign out of hotel - fair enough long weekend but we wanted to check out too (in order of attending reception!)
review from KAYAK -
5.0
Not alot, we stayed there for a weekend away from the kids. Unless you were going to the footy or participating in the footy, it did not cater for any other type visitors We had a few problems which we sorted with the Manager on the night, we were not seeking compensation of any kind but she kindly offered for us to watch a movie complimentary and as we declined an upgrade she said she would reduce the rate of the room for the second night. Neither of these things were done and were charged the movie and room at full rate.
review from KAYAK
