Overview

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Ace Inn Shinjuku

5-3 Katamachi, Shinjuku, Tokyo 166-0001, Japan
+81 333 506 655

$26+

Overall guest ratings

7.4/10 Good
based on 854 reviews

Review highlights

  • 9.3
  • 9.2
  • 4.7
  • 4.5

Good to know

  • Friendly service
  • Close to public transport

Nearby

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    Amenities

    • Internet
    • Bicycle hire
    • No smoking
    • Parking
    • Air-conditioned
    • Storage available
    • Free Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    based on 854 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      8.0 "80% were impressed by the laundry service."
    • 9.2 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      9.3 "93% enjoyed the restaurants & bars nearby."
      8.8 "Easily accessible by car, said 88%."
    • 8.2 "Very good internet connection."
      8.0 "80% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 4.7 "Rooms are not good."
      4.2 "58% complained about the bathroom."
      4.7 "53% said rooms were dirty."
      4.7 "53% had problems with the shower."
      4.1 "59% said the bathroom was dirty."
      1.4 "86% thought they were poorly maintained."
      4.2 "58% found problems with the furniture."
      1.3 "87% were unsatisfied with the kitchenette."
      3.1 "For 69%, the rooms looked old."
    • 4.5 "Not very clean."
      4.7 "53% said rooms were dirty."
      4.1 "59% said the bathroom was dirty."
      4.8 "52% thought it was rather dirty."

    Overall rating

    7.5 Good
    based on 153 reviews
    • 9.2 "Terrific location."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 8.5 "Very good internet connection."
      8.3 "83% said the wifi quality was great."
    • 5.6 "Average comfort."
      5.7 "Beds were acceptable for 57%."
      5.2 "Only 52% said rooms were big enough."
    • 4.7 "Rooms are not good."
      4.4 "56% complained about the bathroom."
      4.8 "52% had problems with the shower."
      4.6 "54% said rooms were dirty."
    • 4.4 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 4.1 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
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    Overall rating

    8.0 Good
    based on 17 reviews
    • 9.2 "Terrific location."
    • 4.2 "Rooms are not good."

    Overall rating

    7.3 Good
    based on 683 reviews
    • 9.7 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.7 "97% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 9.4 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
    • 8.4 "Very good internet connection."
      8.1 "81% said the wifi quality was great."
    • 5.4 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
      5.7 "Only 57% said rooms were big enough."
    • 4.8 "Not very clean."
      4.7 "53% said rooms were dirty."
      4.0 "60% said the bathroom was dirty."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

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