Overview

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Hotel Mercure Wien City

Hollandstrasse 3, 1020 Vienna, Wien, Austria
+43 121 3130

$135+

Overall guest ratings

8.2/10 Excellent
based on 1,205 reviews

Review highlights

  • 9.4
  • 9.2
  • 5.3
  • 5.2

Good to know

  • Very quiet
  • Near city centre
  • Friendly service

Nearby

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    About

    The Mercure Wien City is located in a quiet area only a short walk away from Vienna's bustling center, home to sights such as St. Stephen's Cathedral, Hofburg Palace or Prater park. The Danube Canal, found on the hotel's doorstep, is a gateway to rest and relaxation, be it walking, cycling or simply taking in the sun. Near to the convention center, UNO City and the Austria Center. Rooms were renovated in 2016, and the hotel's own undercover car park is ideal for ensuring a successful stay and arrival.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Restaurant
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 1,205 reviews
    • 9.4 "Perfectly clean."
      9.3 "93% said rooms were clean."
      9.7 "97% thought it was clean."
      8.9 "89% said the bathroom was clean."
    • 9.2 "Terrific location."
      9.5 "City centre within easy reach, said 95%."
      9.5 "Near to public transport, according to 95%."
      9.7 "97% liked the proximity to sightseeing."
      8.8 "88% enjoyed the restaurants & bars nearby."
      7.3 "73% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Good access to the airport, said 100%."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 6.8 "Breakfast is mediocre."
    • 6.4 "Rooms are ok."
      6.5 "Only 65% said the rooms were modern."
      5.8 "Only 58% thought the furniture was functional."
      6.0 "60% said the view was so-so."
      6.7 "67% thought the minibar was ok."
    • 5.3 "Internet is average."
    • 5.2 "Average comfort."
    • 4.9 "Value below average."
      0.5 "95% said the breakfast was too expensive."
    • 4.5 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      4.0 "60% didn't like the architecture."
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    Overall rating

    8.2 Excellent
    based on 891 reviews
    • 9.5 "Perfectly clean."
      9.4 "94% said rooms were clean."
      9.7 "97% thought it was clean."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 9.1 "Terrific location."
      9.3 "City centre within easy reach, said 93%."
      9.6 "96% liked the proximity to sightseeing."
      9.4 "Near to public transport, according to 94%."
      9.2 "92% enjoyed the restaurants & bars nearby."
    • 6.7 "Breakfast is mediocre."
    • 6.7 "Rooms are ok."
      6.4 "Only 64% said the rooms were modern."
      5.1 "For 51%, maintenance was acceptable."
      5.7 "Only 57% thought the furniture was functional."
    • 5.8 "Internet is average."
    • 5.4 "Average comfort."
    • 5.1 "Food is average."
    • 4.8 "Bad amenities."
      4.0 "60% didn't like the architecture."
    • 4.5 "Value below average."
      0.5 "95% said the breakfast was too expensive."
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    Overall rating

    8.3 Excellent
    based on 132 reviews
    • 9.3 "Terrific location."
      9.5 "City centre within easy reach, said 95%."
      9.6 "Near to public transport, according to 96%."
    • 9.1 "Perfectly clean."
      9.2 "92% said rooms were clean."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 6.8 "Breakfast is mediocre."
    • 6.3 "Rooms are ok."
    • 5.3 "Average comfort."
    • 5.1 "Average value."
    • 5.1 "Internet is average."
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    Overall rating

    7.7 Good
    based on 60 reviews
    • 9.3 "Terrific location."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 7.0 "Good vibe."
    • 6.7 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
    • 5.6 "Average value."
    • 5.2 "Average comfort."
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    Overall rating

    8.3 Excellent
    based on 120 reviews
    • 9.5 "Terrific location."
    • 9.3 "Perfectly clean."
      9.2 "92% said rooms were clean."
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 6.8 "Breakfast is mediocre."
    • 6.7 "Rooms are ok."
    • 5.6 "Average comfort."
    • 5.6 "Internet is average."
    • 4.7 "Value below average."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Very quiet"
    "Near city centre"
    "Friendly service"
    data provided by TrustYou

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