Overview

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Novum Hotel Cristall Wien

Franzensbrückenstraße 9, 1020 Vienna, Wien, Austria
+43 1216 8142

$47+

Overall guest ratings

7.1/10 Good
based on 1,981 reviews

Review highlights

  • 9.2
  • 8.3
  • 4.7
  • 3.5

Good to know

  • Friendly service

Nearby

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    About

    When you stay at Novum Hotel Cristall Wien, you'll be within a 15-minute walk of Riesenrad and Wiener Prater. Free WiFi is an added perk, and guests looking to stay active can check out the nearby segway rentals/tours. Also, Vienna State Opera and Hundertwasser House Vienna are within a short drive.

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    Amenities

    • Free Wi-Fi
    • Business centre
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Terrace/Patio
    • Internet
    • Concierge service
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    Reviews

    Guest reviews

    Overall rating

    7.1 Good
    based on 1,981 reviews
    • 9.2 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to sightseeing."
      9.7 "97% thought it was easy to get to the train station."
      9.3 "City centre within easy reach, said 93%."
      10.0 "100% liked the proximity to shopping."
    • 8.3 "Breakfast is good."
    • 6.6 "Service is ok."
    • 4.7 "Rooms are not good."
      3.5 "65% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      3.1 "Air conditioning was criticized by 69%."
      1.8 "For 82%, the rooms looked old."
      2.7 "73% found problems with the furniture."
      1.7 "83% had problems with the shower."
      3.8 "62% said the bathroom was dirty."
      2.9 "71% thought the tv was sub-standard."
      3.6 "64% were disappointed with the minibar."
    • 3.5 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 3.4 "Bad amenities."
      1.9 "81% thought the building wasn't nice."
      2.5 "75% complained about the elevator."
      0.5 "95% thought the facilities needed updating."
      0.0 "100% didn't like the architecture."
    • 2.0 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      4.7 "53% didn't like the unstylish hotel."
      0.5 "95% criticized the plain hotel."
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    Overall rating

    7.2 Good
    based on 871 reviews
    • 9.0 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% thought it was easy to get to the train station."
      9.2 "City centre within easy reach, said 92%."
      9.7 "97% liked the proximity to sightseeing."
      7.2 "Great parking, according to 72%."
      10.0 "100% liked the proximity to shopping."
    • 8.7 "Good value."
    • 8.3 "Breakfast is good."
    • 6.1 "Service is ok."
    • 5.7 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
      5.2 "52% thought the cleanliness of the hotel was average."
    • 4.6 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      3.2 "Air conditioning was criticized by 68%."
      1.6 "For 84%, the rooms looked old."
      2.5 "75% found problems with the furniture."
      1.4 "86% had problems with the shower."
      4.9 "51% criticized the small bathroom."
      3.6 "64% said the bathroom was dirty."
      3.7 "63% were disappointed with the minibar."
    • 4.1 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 3.4 "Bad amenities."
      1.9 "81% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    • 1.8 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
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    Overall rating

    6.8 Good
    based on 495 reviews
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.3 "City centre within easy reach, said 93%."
      9.7 "97% thought it was easy to get to the train station."
    • 8.4 "Breakfast is good."
    • 6.6 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
    • 5.6 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 4.5 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      3.1 "Air conditioning was criticized by 69%."
      1.4 "86% thought they were poorly maintained."
      1.6 "For 84%, the rooms looked old."
      3.6 "64% said the bathroom was dirty."
      3.7 "63% were disappointed with the minibar."
      2.6 "74% found problems with the furniture."
      2.7 "73% thought the tv was sub-standard."
    • 3.8 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 3.2 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
      2.6 "74% complained about the elevator."
    • 2.0 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      4.6 "54% didn't like the unstylish hotel."
    View all review categories

    Overall rating

    6.8 Good
    based on 79 reviews
    • 9.2 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
    • 8.6 "Breakfast is good."
    • 6.9 "Service is ok."
    • 6.6 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 5.5 "Average comfort."
    • 4.7 "Rooms are not good."

    Overall rating

    7.1 Good
    based on 534 reviews
    • 9.2 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.2 "City centre within easy reach, said 92%."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
    • 8.7 "Good value."
    • 8.1 "Breakfast is good."
    • 6.6 "Service is ok."
    • 6.1 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 4.7 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      2.1 "For 79%, the rooms looked old."
      1.9 "81% had problems with the shower."
      3.3 "Air conditioning was criticized by 67%."
      2.7 "73% found problems with the furniture."
      2.7 "73% thought the tv was sub-standard."
    • 3.5 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 3.3 "Bad amenities."
      1.8 "82% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    • 2.3 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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