Pros (+) Comfortable accommodation with a great location
Cons (-) Perhaps more staff in breakfast area would result in in greater Cleanliness in breakfast area
2 stars
Holiday Inn Express & Suites Waterloo - St. Jacobs Area
Photos of Holiday Inn Express & Suites Waterloo - St. Jacobs Area
Overview
Just a 10-minute stroll from Waterloo, this charming hotel offers an indoor pool. It provides a fitness centre, as well as laundry facilities, a car rental desk and a 24-hour reception.
There are a range of amenities available to those staying at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs Area, including a safe, a ticket service and meeting facilities. Sightseeing arrangements can be made at the tour desk.
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs Area has 103 rooms that are fitted with all the necessities to ensure a comfortable stay. They are also equipped with a microwave, a hair dryer and a refrigerator.
Kitchener/Waterloo Airport is a 25-minute drive from the hotel. It is also within walking distance of Waterloo-St. Jacobs Railway.
Latest deals for Holiday Inn Express & Suites Waterloo - St. Jacobs Area
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Holiday Inn Express & Suites Waterloo - St. Jacobs Area
- Indoor pool
- Fitness centre
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Adapter
- Body soap
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Non-feather pillow
- Designated smoking area
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by lift
Bathroom
- Hairdryer
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
General
- Garden view
- Interconnected room(s) available
- Landmark view
- Storage available
- Fireplace
- Seating area
- Sofa
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Key card access
- Express check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
Dining
- Wine glasses
- Food can be delivered to guest accommodation
- Microwave
- Snack bar
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Radio
- Shared lounge/TV area
- TV
- Smartphone dock
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
- Tumble dryer
- Washing machine
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Alarm clock
- Sofa bed
- Cleaning products
- Wardrobe or closet
Things to do
- Eco tourism
- Bicycle hire
- Golf
- Cycling
- Hiking
Pool
- Heated pool
- Indoor pool
- Pool towels
- Saltwater pool
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- Free parking
- Shuttle service (additional charge)
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Outdoor
- Terrace/Patio
Fitness
- Fitness centre
Reviews of Holiday Inn Express & Suites Waterloo - St. Jacobs Area
8.2
Very good
921 verified ratings
Wonderful
487
Very good
161
Good
110
Okay
48
Fair
46
Mediocre
23
Poor
46
Summary of reviews
Guests say
Guests appreciated the excellent location of the hotel, with convenient access to nearby attractions and amenities. However, many reviews highlighted issues with cleanliness, such as dirty rooms and unstocked supplies, as well as unprofessional service from staff. The breakfast offerings were also a point of contention, with some guests expecting more than what was provided. Overall, while the location and some aspects of the stay were enjoyable, improvements in service and cleanliness are needed.AI-generated from customer reviews
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Score by provider
8.2 out of 10
724 reviews
7.8 out of 10
75 reviews
8.5 out of 10
10 reviews
8.8 out of 10
2 reviews
All reviews
Pros (+) Rooms were very clean, Location was great. Breakfast nice. Staff very professional and helpful.
Cons (-) Walls were a bit thin could hear other families activities going on.
Location
14 Benjamin Road, Waterloo, ON N2J 2V9
What's nearby
- St. Jacobs Market District Visitor Information Centre95 m
- St. Jacobs Country Playhouse212 m
- Max's Golf Centre0.6 km
- Waterloo Maple Inc.0.8 km
- Conestoga Mall2.5 km
- City of Waterloo Museum2.6 km
- Laurel Creek Conservation Area2.8 km
- Brubacher House Museum3.7 km
- Warrior Field3.9 km
- University of Waterloo4.3 km
- RIM Park4.3 km
- Earth Sciences Museum4.3 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Holiday Inn Express & Suites Waterloo - St. Jacobs Area
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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Value for money | 7.9 |
|---|---|
Distance to city centre | 5.7 km |
Nearest airport | Toronto Region of Waterloo Intl |
Distance to airport | 14.9 km |