Overview

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Shimaya
Top Family Hotel

Yudanaka Onsen, Yamanouchi 381-0401, Japan
+81 269 332 151

$76+

Overall guest ratings

8.7/10 Excellent
based on 357 reviews

Review highlights

  • 9.5
  • 9.4
  • 8.8
  • 2.2

Good to know

  • Spacious rooms
  • Friendly atmosphere
  • Good management
  • Friendly service

Nearby

    show all

    About

    Shimaya puts you within a 15-minute drive of Jigokudani Monkey Park. You'll have free perks like WiFi and self parking. Other features include a terrace and a garden.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Internet
    • Gift shop
    • Laundry service
    • Room service
    • Game room
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Ski storage
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Pets not allowed
    • Train station shuttle
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 357 reviews
    • 9.5 "World class service."
      9.8 "Management was excellent, said 98%."
      10.0 "100% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      7.5 "75% said the reception staff was great."
      8.6 "86% were happy with the shuttle service."
    • 9.4 "Excellent breakfast."
    • 8.8 "Location is great."
      8.9 "89% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
    • 7.4 "Nice rooms."
      8.9 "89% thought rooms were spacious."
      9.3 "93% said rooms were clean."
      10.0 "100% thought the view was good."
    • 2.2 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      0.9 "91% complained about the elevator."

    Overall rating

    8.7 Excellent
    based on 221 reviews
    • 9.5 "Excellent breakfast."
    • 9.4 "World class service."
      9.7 "Management was excellent, said 97%."
      10.0 "100% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 8.8 "Location is great."
    • 7.5 "Nice rooms."
      9.6 "96% said rooms were clean."
      9.2 "92% thought rooms were spacious."
      10.0 "100% thought the view was good."
    • 2.0 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."

    Overall rating

    8.4 Excellent
    based on 107 reviews
    • 9.6 "World class service."
      9.8 "Management was excellent, said 98%."
      10.0 "100% found the staff to be very friendly."
    • 9.3 "Excellent breakfast."
    • 8.8 "Location is great."
    • 7.1 "Nice rooms."
    • 1.9 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."

    Overall rating

    8.5 Excellent
    based on 28 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.9 "Location is great."
    • 7.6 "Nice rooms."
    • 6.2 "Vibe was decent."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Spacious rooms"
    "Friendly atmosphere"
    "Good management"
    "Friendly service"
    data provided by TrustYou

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