Overview

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Best Western Hotel Butterfly

Bodmenstrasse 21, Zermatt, Valais, Switzerland
+41 27 966 41 66

$176+

Overall guest ratings

8.8/10 Excellent
based on 1,104 reviews

Review highlights

  • 9.9
  • 9.5
  • 9.5
  • 3.0

Good to know

  • Spacious rooms
  • Clean rooms
  • Friendly service
  • Train station is close

Nearby

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    About

    A hearty welcome from our friendly staff awaits you at the Best Western Hotel Butterfly in this 3-star deluxe hotel in the center of car-free Zermatt. The hotel is in a quiet sunny location, featuring great ambiance and outstanding food and service. Wellness with steam bath, Finnish and Infrared sauna. All rooms with balcony, work desk, wireless LAN, television with CNN®. We are only a two minute walk from central railway and Gornergrat station. A city tax of 2.50 CHF per person per day included in the room rate.

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    bestwestern.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Currency exchange on-site
    • Room service
    • Skiing
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Sauna
    • Pool table
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Laundry service
    • Spa
    • Safe
    • Babysitting/child care services (surcharge)
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    based on 1,104 reviews
    • 9.9 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      7.9 "79% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
      7.9 "79% found the restaurant service to be one of the best."
    • 9.5 "Excellent breakfast."
    • 7.7 "Nice rooms."
      8.9 "89% thought rooms were spacious."
      8.3 "83% thought the view was good."
      9.2 "92% said rooms were clean."
      9.4 "94% enjoyed the balcony."
      7.0 "70% liked the big bathroom."
    • 3.0 "Disappointing internet connection."
      3.0 "70% said the wifi quality was bad."

    Overall rating

    8.8 Excellent
    based on 850 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      7.9 "79% found the restaurant service to be one of the best."
    • 9.4 "Excellent breakfast."
    • 7.4 "Nice rooms."
      8.6 "86% thought rooms were spacious."
      8.3 "83% thought the view was good."
      8.9 "89% said rooms were clean."
      9.3 "93% enjoyed the balcony."
    • 3.1 "Disappointing internet connection."
      3.3 "67% said the wifi quality was bad."

    Overall rating

    8.9 Excellent
    based on 209 reviews
    • 9.9 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.6 "Excellent breakfast."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      7.6 "76% said the reception staff was great."
    • 7.9 "Nice rooms."
      9.0 "90% thought rooms were spacious."
      9.1 "91% said rooms were clean."
      9.4 "94% enjoyed the balcony."

    Overall rating

    9.0 Excellent
    based on 44 reviews
    • 9.9 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.6 "World class service."
    • 8.4 "Food is delicious."
    • 7.4 "Nice rooms."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Spacious rooms"
    "Clean rooms"
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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