Overview

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Grand Hotel Zermatterhof
Top Business Hotel

Bahnhofstrasse 55 Postfach 14, Zermatt, Valais, Switzerland
+41 27 966 66 00

$327+

Overall guest ratings

9.1/10 Excellent
based on 510 reviews

Review highlights

  • 9.8
  • 9.3
  • 6.8
  • 6.0

Good to know

  • Professional service
  • Friendly service
  • Great view

Nearby

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    About

    Located near a train station, Grand Hotel Zermatterhof is a great choice for a stay in Zermatt. Guests can visit the spa to be pampered with hot stone massages, aromatherapy, or Ayurvedic treatments, and Gourmet Prato Borni, one of 3 restaurants, serves regional cuisine and is open for dinner. There are 2 bars/lounges and an indoor pool, and rooms at this luxurious hotel get the details right with slippers and designer toiletries.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Babysitting or child care
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Indoor pool
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Tennis
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Playground
    • Designated smoking area
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    based on 510 reviews
    • 9.8 "Excellent breakfast."
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 9.0 "Perfectly clean."
      8.4 "84% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      7.5 "75% said the reception staff was great."
    • 8.3 "Very good internet connection."
      7.9 "79% said the wifi quality was great."
    • 6.8 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 6.0 "Rooms are ok."
    • 5.4 "Vibe was decent."
      6.7 "Only 67% thought, the hotel was stylish."
    • 4.9 "Not very comfortable."
      4.7 "53% said rooms were small."
      4.2 "58% didn't like the uncomfortable beds."
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    Overall rating

    9.0 Excellent
    based on 357 reviews
    • 9.8 "Excellent breakfast."
    • 9.7 "Excellent wellness & sports facilities."
    • 9.5 "Terrific location."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 6.9 "Average value."
    • 6.3 "Rooms are ok."
    • 6.3 "Vibe was decent."
    • 4.8 "Not very comfortable."
      4.7 "53% said rooms were small."
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    Overall rating

    8.4 Excellent
    based on 91 reviews
    • 9.7 "Excellent breakfast."
    • 9.6 "Excellent wellness & sports facilities."
    • 8.9 "Location is great."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 6.1 "Rooms are ok."
    • 5.2 "Vibe was decent."

    Overall rating

    9.1 Excellent
    based on 61 reviews
    • 9.3 "Terrific location."
    • 8.5 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 5.9 "Rooms are ok."
    • 5.0 "Vibe was decent."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Friendly service"
    "Great view"
    data provided by TrustYou

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