2.0
When you emerge from baggage claim at Palma airport, there is absolutely NO signage or instruction where to go for your Alamo/National/Enterprise car rental. It is as if they don't exist. If you're lucky and ask the right person, you'll learn that you need to drag your bags for 5 minutes to a transportation pickup area where their shuttle will drive you 10-15 minutes to an off-airport location. No signage anywhere to tell you this. Nada. Likewise when you return your Alamo/National/Enterprise car rental, allow plenty of time. There are a couple of gas stations at the airport but they can be busy. There is no signage at the airport to tell you where their return office area is located. Again it is as if they don't exist. Your GPS navigation is the only way you'll find it; there are NO signs. Allow plenty of time. Their shuttle will take 10-15 minutes to drop you at the transportation pickup area which again is a 5 minute walk dragging your bags to the terminal. Do not count on there being luggage carts when you get dropped at this area but you may be lucky. The shuttle does not drop you right at the terminal door. Other places, sure. But Alamo/National/Enterprise is a very inconvenient choice at Palma Airport. Not recommended. Pay a little more and go with Sixt etc.Reviewed 20 June 2026
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10.0
Excellent!!! I got a beautiful car making our trip much better! Everyone I spoke with were friendly and efficient- We got to experience Seattle the way we wanted to!Reviewed 19 June 2026
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2.0
They do not speak German or English and very hard to understand. I mean no guidance where to just left to our own devices and it took some time to find the car. Then it was an uncomfortable car and sitting in the car for hours resulted in back pain. And finally it was not Alamo that provided the service but Enterprise which I guess they subcontract with and again the service is beyond poor. Also upon return there was not one person there to receive the car so we had to go back upstairs to find a representative. We rent cars all over the world and this was just not up to par in any area.Reviewed 19 June 2026
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10.0
Easy pick up and the gentleman was very helpfulReviewed 15 June 2026
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10.0
Everything went smoothly.Reviewed 15 June 2026
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10.0
Multiple options available for the class I selected. Clean and well maintained. The online check-in made picking up the car super convenient and fast. Drop off was equally quick and efficient.Reviewed 13 June 2026
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8.0
Bradley who was there at car return was5 stars!Reviewed 12 June 2026
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2.0
Alamo did not have the vehicle available that was reserved. 2-hours of my time wasted.Reviewed 11 June 2026
review from![kayak]()
2.0
Very bad, I renting a minivan because I have Fusion and knee surgery and minivan is low and easy to get into the car, but they give me a crossover sport car, U begging to give me a minivan and they said that was a minivan , they think I was stupid plus the price was higher and I pay premium insurance for the car please verify the vendors advertising because they not honor for what I requested and payReviewed 10 June 2026
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10.0
James Witherspoon was great and an amazing greeter!Reviewed 9 June 2026
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10.0
Easy to pick up the car and return. The cost for extending the return time is crazy though. Overall, good expierence.Reviewed 9 June 2026
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10.0
GreatReviewed 31 May 2026
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