Overview

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Holiday Inn Birmingham City Centre

Smallbrook, Queensway, Birmingham, B5 4EW, United Kingdom
+44 121 634 6200

$94+

Overall guest ratings

8.0/10 Good
based on 3,458 reviews

Review highlights

  • 9.1
  • 8.2
  • 5.9
  • 5.6

Good to know

  • Comfortable beds
  • Spacious rooms

Nearby

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    About

    A modern Birmingham hotel offering a restaurant and free Wi-Fi, near to Birmingham New Street station and a short walk to the International Convention Centre. Well placed near the bars and restaurants of the Gay Village area, the Holiday Inn® Birmingham City Centre hotel is steps away from the Hippodrome and New Alexandra theatres and Birmingham’s China Town. The hotel is a two-minute walk from Birmingham New Street train station and the M6 motorway is 10 minutes’ drive away. The Mailbox shopping centre with its upscale designer stores is five minutes’ walk away, as is the vast Bullring retail complex with high street shops. Grand Central shopping centre, just a two-minute walk away, offers a variety of shops and eateries. Catch a live show at the O2 Academy or enjoy exhibitions at Birmingham Museum & Art Gallery. For a night out, head to the bars in The Arcadian Centre, John Bright Street or Broad Street. In the hotel, you can host meetings and events for up to 1000 people in 26 flexible rooms. There's free Wi-Fi throughout the hotel. In the bright restaurant, you can enjoy a buffet breakfast or tuck into a wide variety of dishes on offer for dinner. If you prefer, take it easy over a glass of wine and a pizza in the light-filled bar. Or why not relax in your room and enjoy a meal from the 24-hour room service menu?

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    InterContinental

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Meeting/Banquet facilities
    • Cable or satellite TV
    • Free Internet
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    based on 3,458 reviews
    • 9.1 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      9.9 "99% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.0 "80% thought the service was very professional."
      7.3 "73% were happy with the room service."
      7.0 "Management was excellent, said 70%."
    • 8.1 "Breakfast is good."
    • 6.8 "Average comfort."
      6.0 "60% thought the bathroom was big enough."
    • 6.7 "Rooms are ok."
      6.0 "60% thought the bathroom was big enough."
    • 5.9 "Internet is average."
    • 5.6 "Food is average."
      5.3 "Only 53% were satisfied with the menu."
      6.5 "65% thought the dining experience was appropriate."
      6.4 "The price was ok for 64%."
      5.0 "Dining area was clean enough, according to only 50%."
    • 5.3 "Average value."
      6.4 "The price was ok for 64%."
    • 5.3 "Bar is ok."
    • 3.4 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      2.8 "72% were unhappy with the handicap accessible facilities."
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    Overall rating

    8.1 Excellent
    based on 1,936 reviews
    • 8.7 "Location is great."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.9 "99% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 8.0 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 7.7 "Good breakfast."
    • 6.6 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
      5.7 "57% thought the bathroom was big enough."
    • 6.2 "Average comfort."
      7.0 "70% said the beds were comfortable."
      5.7 "57% thought the bathroom was big enough."
    • 5.7 "Internet is average."
    • 5.3 "Bar is ok."
    • 5.3 "Food is average."
    • 5.1 "Average value."
    • 3.9 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
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    Overall rating

    8.2 Excellent
    based on 380 reviews
    • 9.1 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to shopping."
      9.9 "99% enjoyed the restaurants & bars nearby."
    • 8.2 "Breakfast is good."
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 6.8 "Rooms are ok."
    • 6.6 "Average comfort."
    • 6.0 "Internet is average."
    • 5.8 "Food is average."
    • 5.3 "Bar is ok."
    • 5.3 "Average value."
    • 3.6 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
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    Overall rating

    7.5 Good
    based on 103 reviews
    • 9.2 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.4 "Breakfast is good."
    • 8.2 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 6.7 "Average comfort."
    • 6.5 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
    • 5.3 "Food is average."
    • 3.7 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
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    Overall rating

    7.7 Good
    based on 1,037 reviews
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% enjoyed the restaurants & bars nearby."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 7.2 "Good breakfast."
    • 7.1 "High comfort."
      7.9 "79% said the beds were comfortable."
      8.7 "87% thought rooms were spacious."
    • 6.6 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
    • 5.6 "Internet is average."
    • 5.2 "Average value."
    • 4.9 "Bar is not good."
    • 4.9 "Disappointing food."
    • 3.1 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Comfortable beds"
    "Spacious rooms"
    data provided by TrustYou

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