Overview

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Charlesmark Hotel
Top City Hotel

655 Boylston Street, Boston, MA 02116, United States
+1 617 247 1212

$245+

Overall guest ratings

8.3/10 Excellent
based on 1,266 reviews

Review highlights

  • 9.6
  • 9.3
  • 9.2
  • 4.3

Good to know

  • Impressive bathroom
  • Clean rooms
  • Friendly service

Nearby

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    About

    Location.

    Located 100 yards from the shops, reastaurants, and galleries of Newbury Street, this hotel in Boston's Back Bay neighborhood is adjacent to Copley Square. The Boston Public Library is across the street, and the Copley MBTA subway station is nearby.

    Hotel Features.

    Once a private residence, Charlesmark Hotel now offers contemporary amenities such as a business center, health club, and a stylish cocktail lounge. Complimentary amenities include Continental breakfast, newspapers in the lobby, and wireless Internet access. Discounted day passes to the nearby Boston Sports Club are available at the front desk. Parking and handicapped parking are available on site (surcharge).

    Guestrooms.

    Rooms offer complimentary extras such as bottled water, wireless Internet access, and local phone calls. TVs are connected to VCRs and DVD players, and guests can borrow titles from the hotel's movie library. Bathroom amenities include hair dryers and designer toiletries. Accessible rooms are available upon request.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Concierge service
    • Laundry service
    • Restaurant
    • Express check out
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 1,266 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Easily accessible by car, said 100%."
    • 9.3 "Incredible bar."
      10.0 "Delicious alcoholic drinks, according to 100%."
      10.0 "Lovely bar service, according to 100%."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      10.0 "Lovely bar service, according to 100%."
    • 5.3 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      5.1 "Only 51% thought the furniture was functional."
      6.3 "63% thought the bathroom was big enough."
      6.5 "For only 65%, the tv was ok."
    • 5.2 "Internet is average."
    • 4.3 "Breakfast is below average."
    • 3.1 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      4.0 "60% thought it was too noisy."
      1.9 "Air conditioning was criticized by 81%."
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    Overall rating

    8.3 Excellent
    based on 810 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 9.1 "Incredible bar."
    • 5.1 "Rooms are ok."
      5.0 "Beds were acceptable for 50%."
      6.6 "66% thought the bathroom was big enough."
      5.1 "Only 51% thought the furniture was functional."
    • 4.9 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 4.4 "Breakfast is below average."
    • 2.7 "Quite uncomfortable."
      1.8 "82% said rooms were small."
      3.7 "63% thought it was too noisy."
      1.6 "Air conditioning was criticized by 84%."
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    Overall rating

    8.4 Excellent
    based on 88 reviews
    • 9.4 "Terrific location."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.6 "Vibe was good."
      9.2 "92% enjoyed the friendly atmosphere."
    • 7.2 "High value."
    • 5.1 "Rooms are ok."
    • 4.1 "Breakfast is below average."
    • 3.1 "Quite uncomfortable."
      1.5 "85% said rooms were small."
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    Overall rating

    8.2 Excellent
    based on 101 reviews
    • 9.6 "Terrific location."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.1 "Vibe was good."
    • 7.3 "High value."
    • 5.2 "Rooms are ok."
    • 4.6 "Breakfast is below average."
    • 2.9 "Quite uncomfortable."
      1.3 "87% said rooms were small."
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    Overall rating

    8.5 Excellent
    based on 265 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 9.2 "Incredible bar."
    • 5.6 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
    • 5.5 "Internet is average."
    • 3.9 "Breakfast is below average."
    • 3.5 "Not very comfortable."
      1.6 "84% said rooms were small."
      3.7 "63% thought it was too noisy."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Impressive bathroom"
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    room was tiny
    excellent location
    standard room
    sox game
    red sox
    copley
    helpful staff
    breakfast was very basic
    central so easy to walk
    shuttle bus to the airport
    lady in reception
    plenty of places
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