Overview

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New Hotel Charlemagne

Boulevard Charlemagne 25-27, Brussels 1000, Belgium
+32 2230 2135

$81+

Overall guest ratings

7.6/10 Good
based on 1,356 reviews

Review highlights

  • 9.3
  • 7.9
  • 5.0
  • 4.7

Good to know

  • Close to public transport

Nearby

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    About

    Enjoying a strategic position facing the European Commission and within a residential area full of Art Nouveau Houses. Schuman metro station is 100 m away. Situated between the European Commission and the district of the squares which still clearly shows that Brussels was once the capital of the Art Nouveau, the New Hotel Charlemagne provides you with 68 rooms. For a private or professional stay, a friendly & warm atmosphere at the reception is waiting for you. The hotel is directly served by the subway Schuman.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Car hire
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Business centre
    • Concierge service
    • No smoking
    • Restaurant
    • Express check out
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    based on 1,356 reviews
    • 9.3 "Terrific location."
      8.0 "Great parking, according to 80%."
      10.0 "Near to public transport, according to 100%."
      9.3 "93% thought parking was inexpensive."
      8.5 "City centre within easy reach, said 85%."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      9.2 "92% enjoyed the restaurants & bars nearby."
    • 7.9 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.5 "Housekeeping was great, according to 75%."
    • 6.5 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.7 "Average value."
    • 5.1 "Food is average."
    • 5.0 "Rooms are ok."
      3.0 "70% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      1.3 "For 87%, the rooms looked old."
      2.1 "79% had problems with the shower."
      0.7 "93% found problems with the furniture."
      3.2 "Air conditioning was criticized by 68%."
      3.2 "68% said the bathroom was dirty."
      2.1 "79% were disappointed with the minibar."
    • 4.7 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
      2.3 "77% thought the facilities needed updating."
    • 4.1 "Breakfast is below average."
      0.6 "94% said the breakfast was too expensive."
    • 4.0 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 3.6 "Bar is not good."
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    Overall rating

    7.6 Good
    based on 759 reviews
    • 9.3 "Terrific location."
      8.1 "Great parking, according to 81%."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% thought parking was inexpensive."
      8.3 "City centre within easy reach, said 83%."
    • 8.3 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.0 "Housekeeping was great, according to 80%."
    • 7.8 "High comfort."
      7.5 "75% said the beds were comfortable."
      8.2 "82% thought rooms were spacious."
      7.8 "78% thought it was pleasantly quiet."
    • 6.4 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 6.2 "Average value."
    • 4.8 "Bad amenities."
    • 4.7 "Disappointing food."
    • 3.8 "Breakfast is below average."
      0.5 "95% said the breakfast was too expensive."
    • 3.6 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.5 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
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    Overall rating

    7.7 Good
    based on 122 reviews
    • 9.1 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 7.8 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 7.6 "High comfort."
      8.2 "82% thought rooms were spacious."
    • 6.6 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 5.6 "Average value."
    • 5.5 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
    • 4.1 "Breakfast is below average."
    • 3.2 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
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    Overall rating

    7.1 Good
    based on 94 reviews
    • 9.2 "Terrific location."
    • 7.8 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 6.9 "Average comfort."
    • 5.4 "Average value."
    • 4.8 "Rooms are not good."
      3.4 "66% complained about the bathroom."
    • 3.9 "Breakfast is below average."

    Overall rating

    7.6 Good
    based on 379 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 7.9 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 7.0 "High comfort."
    • 6.3 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.2 "Food is average."
    • 4.7 "Value below average."
      0.6 "94% said the breakfast was too expensive."
    • 4.5 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      2.0 "80% had problems with the shower."
      0.8 "92% found problems with the furniture."
      3.2 "Air conditioning was criticized by 68%."
      1.1 "For 89%, the rooms looked old."
    • 4.5 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
    • 4.5 "Internet is poor."
      4.5 "55% said the wifi quality was bad."
    • 3.9 "Breakfast is below average."
      0.6 "94% said the breakfast was too expensive."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Close to public transport"
    data provided by TrustYou

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